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Ahava Hotel

3.0 star property
Hotel with a 24-hour front desk, steps from Quinta Avenida

Photo gallery for Ahava Hotel

Front of property
Living area
Courtyard view
Outdoor pool
Classic Double Room, 2 Double Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$83
includes taxes & fees
2 May - 3 May

Explore the area

Map
10 Avenida Nte., Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪256 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | View from room

Classic Room, 1 Double Bed

Highlights

Air conditioning
Heating
Hairdryer
Private bathroom
Minibar
Laptop-compatible safe
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Highlights

Air conditioning
Heating
Hairdryer
Private bathroom
Minibar
Laptop-compatible safe
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

Ahava Hotel places you steps from Quinta Avenida and within a 10-minute stroll of Playa del Carmen Main Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The family restaurant, LA FAMIGLIA, serves Italian cuisine. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. .Attractions within a 15-minute walk of this 3-property class Downtown Playa del Carmen hotel include Mamitas Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk - 0.2 km
  • Central Square - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.5 km
  • Mamitas Beach - 10 min walk - 0.9 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 0.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Clandestino - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Restaurante Veracruz - ‬1 min walk

About this property

Ahava Hotel

Hotel with a 24-hour front desk, steps from Quinta Avenida
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Ahava Hotel.

This 3-star Playa del Carmen hotel is smoke free.

  • 34 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ahava Hotel offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. This Playa del Carmen hotel provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LA FAMIGLIA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ahava Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 5 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Ahava Hotel?

Ahava Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ahava Hotel?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Ahava Hotel on 2 May 2025 start from NZ$82.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ahava Hotel?

Yep, Ahava Hotel is a short 6-minute walk from Playa del Carmen Main Beach.

Does Ahava Hotel have a pool?

Ahava Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is there a free airport shuttle available at Ahava Hotel?

No, Ahava Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ahava Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ahava Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ahava Hotel?

No, pets and service animals are not allowed.

Ahava Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 120 out of 260 reviews
Rating 8 - Good. 65 out of 260 reviews
Rating 6 - Okay. 40 out of 260 reviews
Rating 4 - Poor. 19 out of 260 reviews
Rating 2 - Terrible. 16 out of 260 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Stayed 1 night in Jan 2025

4/10 Poor

Marcela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be asking for a refund

It was a terrible experience. The pictures are so misleading As soon as we get inside the room we realized... there is no closet. But that was okay. We had to leave the clothes in the backpack Second hour, there was a roach at the door ... Maybe not the hotel fault since the weather is humid Things started getting scary when we saw a huge mold stain over to the shower We called the manager and he was surprised at "how big the mold was now" so ...it was a known issue. They painted the shower ceiling the next day On the third day water was cut off. There was no water on the sink, toilet or shower. We cut our losses and left one day early. We love Playa and we were trying to save money by staying on this hole...but you get what you pay for
Stayed 4 nights in Jan 2025

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
El staff es amable, el lugar está céntrico. Es buena opción para estar fuera realizando tus actividades y tener un lugar para descansar. No lo recomiendo para quienes buscan hotel 4 estrellas ya que es un hotel que solo cuenta con lo básico.
Stayed 3 nights in Jan 2025

2/10 Terrible

Paige

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately, I can't recommend this property. I think that the owners and staff do what they can to make the place nice, but the rooms are dark with poor construction such as gaps under the doors, around the frames, and lifting tile. I briefly was trapped in my room due to the door latch not properly retracting. However, the biggest issue really was the sound. The hotel is less than a block from Coco Bongo which plays really loud music until 3 AM, there was a recycling truck picking up glass bottles at around 2AM, and even noise from people in the street or courtyard are easily heard as there's no barriers to sound. I hardly slept and really can't imagine anyone without good earplugs would be able to sleep here, either.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities
Location, everything is is in near proximity. Ample room. Friendly staff. Near shopping and the beach...
Stayed 1 night in Dec 2024

8/10 Good

Norma

Liked: Cleanliness, property conditions & facilities
The TV never worked 😭 I asked the front desk never came to help me 😔
Stayed 1 night in Dec 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is very noisy every night. No phone to call front desk. Was on 3rd floor no elevator. However light bulb went out and and was fixed promptly. Guys at front desk are super nice!
Stayed 5 nights in Dec 2024

2/10 Terrible

Marisela

Disliked: Cleanliness, staff & service, property conditions & facilities
I got the hotel earlier then 3:00pm I asked if I can check in early, I was told NO. So I waited till 2:55pm to go and check in and the lady said”I was told to check you in till 3:00pm” witch i replied It’s 5 min till 3pm to check-in while I fill out the paperwork so I can go to my room, so she look at the clock to make sure of time, then she called the manager to come and check me in… This hotel is not worth the money paid, it’s very rundown and VERY NOISY DAY AND NIGHT, at 12:30am the trash was being pick up the truck was so noisy… I’m sorry for the guest that stay there not KNOWING what to expect… NOT EVEN WORTH 1STAR RATING!
Stayed 1 night in Dec 2024

4/10 Poor

STUART

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival the only light in the room didn’t work, had to steal a bulb from elsewhere. Only one receptacle in bedroom (one in bath). Could see the tree in the courtyard with the door close which wasn’t a big deal unless the music or birds or dog outside is loud. Water was scalding hot or cold, no middle ground. Have to ask for our water to be turned on twice. I’ll pay little more next time but excellent location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Alla

Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto limpio y aire frío , buena ubicación
Stayed 6 nights in Nov 2024

10/10 Excellent

ARACELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic
Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean
Stayed 7 nights in Sep 2024

6/10 Okay

Yaritza

👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet only during the day discoteca all around playa it’s really aloud all hotels has same issue In general the hotel it’s very clean just need a extra blanket for bed
Stayed 1 night in Aug 2024

6/10 Okay

Christine Angel

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The staff is very friendly, and the location is quite convenient and accessible. The only thing we didn't like was that the shower in our room only produced a small amount of water, so it takes a lot more time to shower. Also, we were never able to use the pool because it didn't appear to be cleaned every day. But all in all, it's a passable hotel.
Stayed 4 nights in Jul 2024

2/10 Terrible

Rolando

Travelled with family
Disliked: Property conditions & facilities
Esperaba más por lo que pagué 😡😡😡
Stayed 14 nights in Jul 2024

10/10 Excellent

Kasiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Yahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

RAUL FIDEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and easy to get around. Near the ADO terminal (5min walk).
Stayed 1 night in Apr 2024

6/10 Okay

Elaine

Stayed 1 night in Apr 2024

8/10 Good

Bernadette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the receptionist was not fluent in English but he was helpful There was an additional fee of 130 pesos for maintenance , that we paid upon arrival and that was not included nor mentioned in the booking bill. Otherwise our stay was very good. The location is excellent and close to the beach and touristic attractions
Stayed 4 nights in Apr 2024

10/10 Excellent

Vivek

Stayed 3 nights in Mar 2024