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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Adults-only beachfront aparthotel with 6 outdoor pools

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Interior
Exterior
SWIM UP JUNIOR SUITE | Balcony view
Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The current price is NZ$591
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Maroma Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

BEACH FRONT SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Jetted bath
  • Bay view
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Jetted bath
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER LUXURY JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Jetted bath
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Jetted bath
  • Beach view
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Jetted bath
Hydromassage showerhead
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Jetted bath
  • Bay view
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Jetted bath
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Jetted bath
  • Park view
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER BEACHFRONT JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Jetted bath
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Dorado Royale, Catamarán, Cenote & More Inclusive. You'll be 9.4 km (5.8 mi) from Maroma Beach and 27.1 km (16.9 mi) from Playacar Golf Club. Highlights at this all-inclusive aparthotel include 12 restaurants, 6 outdoor swimming pools and a full-service spa. .You can enjoy Smart televisions with cable channels, and each apartment features free WiFi, a separate bath and shower and a hairdryer. The minibar provides free refreshments, and room service is also available. Nice touches to enhance your stay include a jetted bath, a hydromassage showerhead and bathrobes. A desk, a wardrobe or cupboard and a phone are also available. .A day of pampering at NÁAY SPA can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, LA CANTINA BAR, serves Mexican cuisine and is open for breakfast, lunch and dinner. KICK is the aparthotel's own bar. Spend the day at the private beach and enjoy the on-site gym and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free valet parking, along with the convenience of a free airport shuttle. .Attractions within a 20-minute drive of this 5-property class Playa del Carmen aparthotel include Cirque du Soleil Boutique at Vidanta Riviera Maya and Puerto Morelos Town Square.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Paradise Beach - 9 min drive - 6.3 km
  • Maroma Beach - 14 min drive - 9.4 km
  • Puerto Morelos Town Square - 15 min drive - 12.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront aparthotel with 6 outdoor pools
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This Mediterranean aparthotel also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

  • 476 guestrooms or units
  • 12 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 9 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
  • Swim-up bar
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and complimentary bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Hot tub
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests can access their rooms with a mobile device.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Is parking available at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yep, El Dorado Royale, Catamarán, Cenote & More Inclusive has a free self car park and free valet parking.

How much does it cost to stay at El Dorado Royale, Catamarán, Cenote & More Inclusive?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at El Dorado Royale, Catamarán, Cenote & More Inclusive on 21 Apr 2025 start from NZ$591.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Dorado Royale, Catamarán, Cenote & More Inclusive?

The closest beach to El Dorado Royale, Catamarán, Cenote & More Inclusive is Maroma Beach (6.3 km).

Is there a spa on site at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yep, NÁAY SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have a pool?

El Dorado Royale, Catamarán, Cenote & More Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at El Dorado Royale, Catamarán, Cenote & More Inclusive?

This property features a private beach, as well as a jetted bath and a hydromassage showerhead.

What makes El Dorado Royale, Catamarán, Cenote & More Inclusive a romantic place to stay?

A hot tub and a private beach, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at El Dorado Royale, Catamarán, Cenote & More Inclusive.

Is El Dorado Royale, Catamarán, Cenote & More Inclusive family-friendly?

No, El Dorado Royale, Catamarán, Cenote & More Inclusive is an adults-only property.

Are there hot tubs in the rooms at El Dorado Royale, Catamarán, Cenote & More Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 9 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at El Dorado Royale, Catamarán, Cenote & More Inclusive?

No, only service animals are allowed.

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 383 reviews
Rating 8 - Good. 88 out of 383 reviews
Rating 6 - Okay. 38 out of 383 reviews
Rating 4 - Poor. 16 out of 383 reviews
Rating 2 - Terrible. 13 out of 383 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at El Dorado Royale! We felt welcome and accommodated from the moment we arrived. The property is very large but we never had to wait long to catch a golf cart and the staff were always amazing and helpful. Definitely recommend booking excursions and dinners immediately upon arrival but the app made this very straightforward. Only complaint would be room service took 1-2 hours each time we ordered, so I would recommend trying to eat at restaurants and use this as a last resort. There was a number of fun activities and shows planned for each day and lots of options for pools/the beach to relax at during the day. Overall a great vacation and looking forward to visiting again!
Stayed 6 nights in Dec 2024

10/10 Excellent

Violeta Ivonne, Pittsford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful quiet retreat like property. Many eating options. They offer transportation to and from airport at no charge. They also include day trips at no charge. Hotel beach is ok but they can take you to Maroma Beach at NC. Swim up rooms look great but even though i booked one; i didn’t get one. Employees very friendly. Cabanas available everyday at NC and I was able to get one everyday.
Stayed 6 nights in Dec 2024

10/10 Excellent

Karen, Springfield

Liked: Cleanliness, amenities
Such a beautiful place to stay all of the help was outstanding. Can't wait to come back!
Stayed 4 nights in Dec 2024

4/10 Poor

Jennifer

Disliked: Property conditions & facilities
Very poor communication regarding our rooms. Difficult to get dining reservations. Poor entertainment and activities
Stayed 7 nights in Dec 2024

10/10 Excellent

Tori Beth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wow! What a wonderful experience. My friends and I stayed at El Dorado Royale for NYE. Everyone was so hospitable, the resort was exceptionally clean and beautiful, every detail was taken into consideration! Our room was well stocked and maintained during our stay. We had a swim up room and our bartender, Fernanda, made our trip so special! She’s the absolute best and we will miss her! The dining options were awesome, such a wide range even for room service. No complaints for us :)
Stayed 5 nights in Dec 2024

6/10 Okay

Shannon

Liked: Property conditions & facilities
I was not impressed with the entertainment .
Stayed 7 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this property for a week. The help staff and the room service was amazing. The drivers were very helpful. And the front desk was always there to assist.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ashish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Supper friendly staff and the resort was excellenta!! Would definitely recommend!!
Stayed 7 nights in Dec 2024

2/10 Terrible

Matthew

Travelled with partner
Staff were terrible. Concierge booked us for dinners when restaurants were closed and the resort tried to charge us for it. We were told about all the free excursions, airport transfers, etc. we were entitled to once we were checking out. Overall I will never stay here or any other resort owned by this group again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Plenty of options for food and drink. Live music every night.
Stayed 7 nights in Dec 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
This is a great getaway from the usual tourist spots. The staff was very accomodating and the various activities on and offsite were great. I would definitely come again!
Stayed 6 nights in Dec 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, amenities
Lovely resort. Very clean. Staff helpful and friendly
Stayed 10 nights in Dec 2024

10/10 Excellent

Stacy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only negative to this property is that it is so big you need a shuttle and they are hard to come by. Plan to wait at least half an hour at dinner times to get to your reservation. Other than that the property is amazing, the meals were fantastic, the rooms were large and the room was well air conditioned!
Stayed 7 nights in Dec 2024

8/10 Good

Shrikar Jayadeva, Plano

Travelled with family
Liked: Cleanliness, amenities
Stay was good.
Stayed 3 nights in Dec 2024

8/10 Good

Shrikar Jayadeva, Plano

Travelled with family
Liked: Cleanliness, amenities
Property was well maintained with beautiful views of the sea. Rooms were dated and need overhaul. Staff and food was great with many options. Will recommend for both families and couples.
Stayed 2 nights in Dec 2024

8/10 Good

Bradley James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room service was really slow.
Stayed 7 nights in Dec 2024

10/10 Excellent

Aigerim

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying in greenery, the food and services were great, the only thing is that the beach is not really good for swimming.
Stayed 6 nights in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was beautiful! No beach to go in unless you go to maroma. The staff could be nicer, some of them would make some sort of face to you. And the carts could be a bit more consistent
Stayed 4 nights in Dec 2024

8/10 Good

Rosalie

Liked: Cleanliness, room comfort
The food was excellent, service excellent, spa amazing .. the only complaint we had was the consistency with housekeeping.. the room was cleaned daily but when they take your towels .. they dont re-stock.. Front desk staff inconsistent with communications.. nobody sent the message to get our bags .. had to recheck with conciege after wating 1/2 hr after our 1230 pm appt. for the bell boy to come
Stayed 10 nights in Dec 2024

10/10 Excellent

Nevin Charles Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. pool areas were fun. Staff always friendly. Great food and amenities and the included excursions saved us money compared to a resort with no included excursions. Our least enjoyed part was probably the beach as it is in a turbulent area with lots of constant large waves so not much beach time, but that was made up by the included excursion to the maroma beach club. Overall a fantastic experience and will consider coming back in the future.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alexey

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the hotel is very extended along the beach, so one needs to take trolleys. Another thing is that the ocean is not swimmable. otherwise it was great!
Stayed 10 nights in Dec 2024

8/10 Good

Hiu Ying

Travelled with partner
Liked: Amenities, property conditions & facilities
Our room is the farest from the front entrance. Getting room service and the shuttle are uneasy when the request is in high demand so it usually takes us 15mins to walk. We like the property quietness and atmosphere. Lots of activities to do in all times
Stayed 4 nights in Dec 2024

8/10 Good

Julio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La atención y limpieza impecable, pero el transporte para moverse dentro del hotel no es eficiente, los tramos para llegar a los restaurantes son largas y la espera del transporte hace que no estés a tiempo para la reserva. La comida muy bien elaborada pero no lo suficiente caliente, la temperatura no adecuada.
Stayed 8 nights in Dec 2024