El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Luxury aparthotel on the beach, with 6 outdoor swimming pools

Choose dates to view prices

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Boating
Exterior
Exterior
SWIM UP JUNIOR SUITE
BEACH FRONT JUNIOR SUITE
Reviews
8.2

Very good

Popular amenities

  • Bar
    BarBar
  • All-inclusive
    All-inclusiveAll-inclusive
  • Pool
    PoolPool
  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Spa
    SpaSpa
  • Outdoor space
    Outdoor spaceOutdoor space

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya Paraiso Golf Course6 min drive
  • Popular LocationMaroma Beach14 min drive
  • Popular LocationPuerto Morelos Town Square15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive

Room options

BEACH FRONT SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Hydromassage showerhead
Hairdryer
Bathrobes
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

SWIM UP JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

LUXURY JUNIOR SUITE

Highlights

Heating
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Dorado Royale, Catamarán, Cenote & More Inclusive. You'll be 9.4 km (5.8 mi) from Maroma Beach and 27.1 km (16.9 mi) from Playacar Golf Club. Highlights at this all-inclusive aparthotel include 6 restaurants, 6 outdoor swimming pools and a full-service spa. .You can enjoy Smart televisions with cable channels, and each apartment features free WiFi, a separate bath and shower and a hairdryer. Nice touches to enhance your stay include a jetted bath, a hydromassage showerhead and dressing gowns. Free minibar items, a desk and a wardrobe or cupboard are also available. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the aparthotel. Other amenities include a private beach, free Wi-Fi in public areas and laundry facilities. There's also free valet parking, along with the convenience of a free airport shuttle. .Attractions within a 20-minute drive of this 5-property class Playa del Carmen aparthotel include Puerto Morelos Town Square and Puerto Morelos Beach.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
  • Paradise Beach - 9 min drive
  • Maroma Beach - 14 min drive
  • Puerto Morelos Town Square - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪El Cocotal - ‬2 min walk
  • ‪Don Miquel - ‬8 min drive
  • ‪Café del Lago - ‬10 min drive
  • ‪Limon y Sal - ‬10 min drive

About this property

Entire place

El Dorado Royale, Catamarán, Cenote & More Inclusive

Luxury aparthotel on the beach, with 6 outdoor swimming pools
El Dorado Royale, Catamarán, Cenote & More Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Royale, Catamarán, Cenote & More Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This Mediterranean aparthotel also offers a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen aparthotel.

  • 476 guestrooms or units
  • 6 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 9 bars or lounges
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 accommodations with free minibar items and complimentary dressing gowns. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Manicures/pedicures
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Dining

  • 2 beach bars
  • 2 poolside bars
  • 6 restaurants
  • 9 bars/lounges
  • Free stocked minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests can access their rooms with a mobile device.

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Is parking available at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yep, El Dorado Royale, Catamarán, Cenote & More Inclusive has a free self car park and free valet parking.

How much does it cost to stay at El Dorado Royale, Catamarán, Cenote & More Inclusive?

As of 6 Jul 2024, prices found for a 1-night stay for 2 adults at El Dorado Royale, Catamarán, Cenote & More Inclusive on 6 Aug 2024 start from NZ$424.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Dorado Royale, Catamarán, Cenote & More Inclusive?

The closest beach to El Dorado Royale, Catamarán, Cenote & More Inclusive is Maroma Beach (6.3 km).

Is there a spa on site at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yep, there is an onsite spa at El Dorado Royale, Catamarán, Cenote & More Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have a pool?

El Dorado Royale, Catamarán, Cenote & More Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at El Dorado Royale, Catamarán, Cenote & More Inclusive?

This property features a private beach, as well as a jetted bath and a hydromassage showerhead.

What makes El Dorado Royale, Catamarán, Cenote & More Inclusive a romantic place to stay?

A hot tub and a private beach, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at El Dorado Royale, Catamarán, Cenote & More Inclusive.

Are there hot tubs in the rooms at El Dorado Royale, Catamarán, Cenote & More Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 9 lounge bars, and grab a meal at El Dorado Royale, Catamarán, Cenote & More Inclusive's 6 restaurants.

What time are check-in & check-out at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at El Dorado Royale, Catamarán, Cenote & More Inclusive?

No, only service animals are allowed.

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 106 reviews" "
Rating 8 - Good. 26 out of 106 reviews" "
Rating 6 - Okay. 14 out of 106 reviews" "
Rating 4 - Poor. 7 out of 106 reviews" "
Rating 2 - Terrible. 6 out of 106 reviews" "

9.2/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
My only complaint was that they tried to push the membership package the whole time you’re staying.
Stayed 4 nights in Apr 2024

10/10 Excellent

tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Harpreet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place.. the food was sooo good. Staff was amazing and helpful. So many options for drinks. Literally everyone was so sweet. Can’t wait to go back
Stayed 3 nights in Mar 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful I cannot wait to return on my Next getaway !
Stayed 4 nights in Mar 2024

10/10 Excellent

Maurizio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place is great, easy to get lost with how big. The food was good and everything was clean.
Stayed 4 nights in Dec 2023

4/10 Poor

Lori

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

TRAVIS COLE

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice restaurants and pools.
Stayed 3 nights in Mar 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Little choice of restaurants. and many restrictions in outdoor restaurants and near swimming pools with a dress code where we are all wet. It seems that is exclusive for hotel members. I wouldn't recommend it to anyone.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gabriella

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very helpful and friendly.
Stayed 7 nights in Mar 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
food staff were knowledgeable about food allergies and took steps to ensure issues were met.
Stayed 9 nights in Feb 2024

10/10 Excellent

Atul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Relaxing
Stayed 4 nights in Mar 2024

10/10 Excellent

jason

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We liked the paved walkways and large resort to walk.
Stayed 4 nights in Feb 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There were some electrical issues in the room. My husband got a slight shock when plugging in his cell phone charger. The beach was ok, slight seaweed but thats uncontrollable, workers were efficient wirh keeping cleaned up. Dining was meh, breakfast was always good. Italian casitas is definitely better that the villas. Staff were all friendly and welcoming. Beautiful resort only downfall for me was the food. Good quality liquor and lots of choices!
Stayed 5 nights in Mar 2024

10/10 Excellent

Valerie

Stayed 5 nights in Feb 2024

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Went with a group of friends and really enjoyed this resort. Highlights included dinner at Fuentes and breakfast beans at Cocotal.
Stayed 3 nights in Mar 2024

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was great and facilities were very nice. Staff was very friendly. Communication could be better. You learn how to optimize your experience and about facilities availability from other guests only. You have to schedule everything through your concierge and their hours and availability are inefficient. The resort overall holds banker hours with only one bar being open after about 9pm. Resort property was overall beautiful and safe. The spa was very nice. Would recommend the resort, just with some helpful tips to maximize your experience.
Stayed 5 nights in Feb 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

thomas james, GROVECITY

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. It is very well maintained and all of the staff are very friendly. The food is excellent, however the only buffet option is for breakfast. The walk up restaurants sometimes have waiting lines. All dinner restaurants require reservations and have dress codes. To get reservations you must go through your concierge whose main job is to try and sell you memberships, advantage plans, travel clubs etc. Bring good walking shoes. This property is sprawling. There are golf cart taxis for those who need them. The beach is horrible. It is very rocky and the water is filled with huge concrete blocks from a previous attempt to create an artificial reef. This spoils the view. There are various pool options, however people get up early to "reserve" their space without actually being at the pool. They need a pool host/hostess to seat people who are actually going to the pool and not take up all of the seating. Two times we went to a pool and there were no towels available. This was at the smaller pools as there was no availability at the main pool. Overall a very nice resort if you don't care about the beach. Lots of activities etc. Great food and plenty to drink. Top shelf booze and plenty of it. Wine is extra at dinner.
Stayed 7 nights in Feb 2024

8/10 Good

Bryan

Travelled with partner
One of our favorite places to go visit. The number and variety of restaurants is always our favorite. Having not been there in 5 years we were a bit sad with how much more of a party and wedding vibe they have now. Constant loud music and construction for weddings almost daily and really inconsistent with drinks and food items this time around.
Stayed 9 nights in Feb 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was truly magical. We loved the grounds - impeccable and the staff were incredible. THANK YOU for a gorgeous week in paradise.
Stayed 5 nights in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, this is a nice resort. The grounds were beautiful and facilities very clean. They had a lot of pools to chose from some with swim up bars an some without. The main drawback is the lack of beach. Apparently it got taken out in a recent hurricane so it is very rocky and impossible to walk. Also, there are multiple manmade structures further out in the ocean. We heard they were put out there to create a barrier for the beach, but were moved in by the hurricane. They are very unattractive. The photo on Expedia does not show the structures. Either they were photoshopped out or the picture was taken before the hurricane. Either way, false advertising. They food was just okay, some good and some just okay. One dinner, I had Mahi Mahi but it was cold and way undercooked. I didn't feel well the next day. The other part I didn't like is they were always trying to upsell you on different dining options and activities. We worked with the concierge to set up golf one day and he told us rental clubs would be $50-$60. They were $88 when we got to the course. We also had one member of our group that just wanted to ride along. We were told it would be $35 but when we got to the course it was $50. After informing them what had happened, they refused to refund the difference. You would be better off to book your excursions on your own. Although tips are included, tips are pretty much expected at this resort. I've been to other all inclusives and this was not thecase
Stayed 8 nights in Feb 2024

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Feb 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024