10/10 Excellent
Jerzy
6 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
We were visiting Caracol already 3rd time with our daughters and grandchildren. We love it. Compering to other resorts Caracol is still able to retain and preserve its family and children focus, evening shows are kids oriented, artists - singers dancers craftsmen... still promoting original traditional Mexican culture. After shows guests are being cheerfully invited to massive dances with real Latino flavor. Even 1 day hurricane Ida restrictions were more like an adventure than hinderance. Staff and crisis management were more than excellent. Food drinks and care were securing all the safety measures. There were no excessive seaweeds and beach clean and was a great place to play and relax. Recreation-Animation team was active funny entertaining friendly and proactive. Jungle eco-setup and separating Aqua Parcs with huge water slides from main "party pool" is accommodating everybody's needs.
We will come back to Caracol with our kids again.
Thank you for memorable vacations.
Jerzy
Stayed 12 nights in Jun 2024