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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Hotel with a fitness centre, near National Marine Aquarium
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Indoor pool
Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)
Daily full breakfast (GBP 15.00 per person)
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Millbay Road, Plymouth, England, PL1 3LD
  • Plymouth Pavilions
    3 min walk
  • Theatre Royal, Plymouth
    5 min walk
  • Hoe Park
    7 min walk
  • Plymouth (PLH-Plymouth City)
    17 min drive

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 1
  • 1 Single Bed

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The price is NZ$215
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includes taxes & fees
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About the area

Plymouth

New Continental Hotel, Sure Hotel Collection by Best Western puts you in the heart of Plymouth, steps from Plymouth Pavilions and within a 10-minute stroll of Theatre Royal, Plymouth. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Steve's Brasserie, serves British cuisine and is open for dinner. Enjoy the gym, sauna and kids' swimming pool. 3025 square feet (281 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 3.5-property class Plymouth hotel, attractions include National Marine Aquarium and Dartmoor National Park.

What's nearby

  • Plymouth Pavilions - 3 min walk
  • Hoe Park - 7 min walk
  • University of Plymouth - 15 min walk
  • National Marine Aquarium - 19 min walk
  • Royal William Yard - 20 min walk

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms - ‬2 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Walkabout Inn - ‬3 min walk
  • ‪KFC - ‬5 min walk
  • ‪The Walrus - ‬3 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Hotel with a fitness centre, near National Marine Aquarium
New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square metres) and includes conference space. The business-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

  • 99 guestrooms or units
  • 5 levels
  • Conference rooms
  • 3025 sq ft of conference space
  • 281 sq. m of conference space
  • Built in 1886
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Steve's Brasserie

Family friendly

  • Children's pool
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,025 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 1886
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is parking available at New Continental Hotel, Sure Hotel Collection by Best Western?

Yep, New Continental Hotel, Sure Hotel Collection by Best Western has a self car park for GBP 7 per day. Onsite parking is limited.

How much does it cost to stay at New Continental Hotel, Sure Hotel Collection by Best Western?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at New Continental Hotel, Sure Hotel Collection by Best Western on 10 Nov 2024 start from NZ$120.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to New Continental Hotel, Sure Hotel Collection by Best Western?

The closest beach to New Continental Hotel, Sure Hotel Collection by Best Western is Bovisand Bay Beach (4.2 km).

Does New Continental Hotel, Sure Hotel Collection by Best Western have a pool?

New Continental Hotel, Sure Hotel Collection by Best Western has an indoor pool and a kids' pool.

Is New Continental Hotel, Sure Hotel Collection by Best Western family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that New Continental Hotel, Sure Hotel Collection by Best Western is a hit with families.

Does New Continental Hotel, Sure Hotel Collection by Best Western serve breakfast?

You bet, our guests are hooked on the full breakfast here! Offered daily between 7 AM and 10 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at New Continental Hotel, Sure Hotel Collection by Best Western?

No, New Continental Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at New Continental Hotel, Sure Hotel Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at New Continental Hotel, Sure Hotel Collection by Best Western?

No, pets are not allowed.

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 409 out of 899 reviews" "
Rating 8 - Good. 319 out of 899 reviews" "
Rating 6 - Okay. 111 out of 899 reviews" "
Rating 4 - Poor. 43 out of 899 reviews" "
Rating 2 - Terrible. 17 out of 899 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, comfortable and spacious, the food was good in Steve's Brasserie, the breakfast excellent, all staff were very pleasant, and the whole experience represented very good value for money. Geoff and Jenny Mason - Tamworth, Staffs
Stayed 3 nights in Jul 2024

10/10 Excellent

Bart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was very clean,the staff are very friendly. Unfortunatelly the tv didnt work,and there was very low waterpressure in the shower,cannot plug the tub so theres no chance to take a bath,the key card didnt work many times.
Stayed 3 nights in Jul 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

trinity

Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nicolle

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday theatre trip
Stayed in a cosy twin room with my sister to attend the nearby theatre royal as part of a birthday celebration, nice clean and comfortable room, staff all helpful and friendly had a lovely meal in the restaurant, breakfast was delicious and the pool is really nice too, would definitely recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night trip
Lovely 3 night break
Stayed 3 nights in Jul 2024

6/10 Okay

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good: Location - close to city centre. Staff were very attentive. Food was excellent. Bad: Noise - old building, so lots of creaking floors especially in the room above ours, where they seemed to walk about all night every night. Old sash windows which didn’t close properly (no double glazing at all, which would help) so all traffic noise was very loud, leading to poor sleep. Bath/shower: jacuzzi bath, which sent lots of dirt into the water on certain settings. Shower is handheld on top of taps - no wall mounting or shower curtain, so difficult to use without soaking bathroom.
Stayed 5 nights in Jul 2024

4/10 Poor

Jeff

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Plymouth not good
Beautiful building and central Location, But the Hotel is so dated. Low water pressure , drinking water at breakfast tasted of lime even the tea was awful - sorry hotel for bad review but I’m just being honest
Stayed 1 night in Jul 2024

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Ed

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Rough sleep
There was no VIP benefits here, the noise in the hallway kept waking me up, and then at 6am what sounds like scratching from the room above woke me up again. I was extremely tired. Room and bathroom were clean and staff friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Mona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near shopping centre and seaside. All of staff were very helpful and friendly. Highly recommended.
Stayed 3 nights in Jul 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with everything, great value for money, friendly staff and great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Dimcho

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I
Stayed 3 nights in Jun 2024

8/10 Good

Fotinos

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing xx
Absolutely amazing service, the room was spotless and spacious.... amazing service and i eill say its in a great location xxx
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous location
Booked 2 nights over and can't fault room condition apart from being a family of 2 adults and 2 daugters would have expected 2 separate rooms but apart from this no issue and spotless clean and really nice view. My only complain would have been using swimming pool , water temperature was super cold but sauna and steam room excelent and didn't quite understood why to pay for the carpark since owned by hotel. Had a really good stay , breakfast was excellent all single staff were so helpfull and polite,kind. I would stay again for sure
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Customer service!
Poor customer service! Wellness centre facilities are out of date and hygiene is not good at all.
Stayed 2 nights in May 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Terrible food and service at breakfast
Breakfast is awful...food been heat up as hotter on outside than inside...sausages were slimy...was concerned about food poisoning as myself and kids had each taken a bite but left it at that...waitresses proudly announced they don't do cappuccino just filter coffee...very 1980's...!!
Stayed 1 night in May 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast...clean ..fresh room..handy location for town and Barbican....
Stayed 1 night in May 2024

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Dated, clean, small and overpriced
It's very dated inside and has a bit of a dark vibe to it. My room was very clean but my sink was in the bedroom, not the bathroom and the shower cubicle was so low down I had to kneel to take a shower. The shower was also electric and had quite low pressure (as did the sink taps). Noise from the main road was quite bad due to a mixture of Plymouth boyracers and poor sound proofing. There are BP pulse EV charging bays in the carpark, but they charge £0.79 per kWh (for those that aren't familiar that's apocalyptically expensive) and when I arrived all EV bays were taken up by petrol cars. £15 for breakfast is excessive. I paid over £100 for the night which I think is not good value for money. It's more of a £40-£60 a night kind of hotel. I would add a photo but the Hotels.com app is buggy and doesn't allow me to.
Stayed 1 night in May 2024