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BLUESEA Costa Jardín Spa

4.0 star property
Family-friendly resort with full-service spa and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for BLUESEA Costa Jardín Spa

Waterslide
Front of property
Minibar, desk, blackout curtains, free WiFi
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
Guerrero, 14, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Botanical Gardens
    9 min walk
  • La Paz Lookout
    16 min walk
  • Martianez Shopping Centre
    17 min walk
  • Tenerife (TFS-Tenerife South)
    69 min drive

Room options

View all photos for Habitación doble vista Teide (3 Adultos + 1 Niño)

Mountain view

Habitación doble vista Teide (3 Adultos + 1 Niño)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room (Themed 2)

Minibar, desk, blackout curtains, free WiFi

Double Room (Themed 2)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room Teide View (2 or 3 Adults)

Mountain view

Double Room Teide View (2 or 3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room (3 Adults + 1 Child)

Minibar, desk, blackout curtains, free WiFi

Double Room (3 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Habitación doble vista Teide (2 Adultos + 2 Niños)

Mountain view

Habitación doble vista Teide (2 Adultos + 2 Niños)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Single room with Teide view (1 Adult + 1 Child)

Minibar, desk, blackout curtains, free WiFi

Single room with Teide view (1 Adult + 1 Child)

Highlights

Balcony
Air conditioning
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • Mountain view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room (2 or 3 Adults)

Minibar, desk, blackout curtains, free WiFi

Double Room (2 or 3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Suite (3 Adults + 1 Child)

Minibar, desk, blackout curtains, free WiFi

Junior Suite (3 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Habitación doble vista Teide (2 Adultos + 1 Niño)

Mountain view

Habitación doble vista Teide (2 Adultos + 1 Niño)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room (2 Adults + 1 Child)

Minibar, desk, blackout curtains, free WiFi

Double Room (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room (2 Adults + 2 Children)

Minibar, desk, blackout curtains, free WiFi

Double Room (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room (Themed 2 Adults + 1 Child)

Minibar, desk, blackout curtains, free WiFi

Double Room (Themed 2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Suite (2 or 3 Adults)

Minibar, desk, blackout curtains, free WiFi

Junior Suite (2 or 3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LCD TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Suite (2 Adults + 2 Children)

Minibar, desk, blackout curtains, free WiFi

Junior Suite (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Habitación individual vista Teide (1 Adulto)

Minibar, desk, blackout curtains, free WiFi

Habitación individual vista Teide (1 Adulto)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room (Themed 2 Adults + 2 Children)

Minibar, desk, blackout curtains, free WiFi

Double Room (Themed 2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Junior Suite (2 Adults + 1 Child)

Minibar, desk, blackout curtains, free WiFi

Junior Suite (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 2 Large Single Beds

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About the area

Puerto de la Cruz

A family-friendly stay in Puerto de la Cruz awaits you at BLUESEA Costa Jardín Spa. Within just a 15-minute stroll, you'll find Botanical Gardens and Jardin Aquatico. Highlights at this resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Acquaplaya can include massages, body wraps and body scrubs along with access to the sauna and hot tub. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, outdoor tennis court and Turkish bath/hammam. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also self parking, along with the convenience of a free beach shuttle. .Within a 30-minute walk of this 4-property class Puerto de la Cruz resort, attractions include Lago Martianez Swimming Pools and Plaza del Charco.
View more Resorts in Puerto de la CruzOpens in a new window

What's nearby

  • La Paz Lookout - 16 min walk
  • Lago Martianez Swimming Pools - 5 min drive
  • Taoro Park - 5 min drive
  • Plaza del Charco - 5 min drive
  • Loro Park - 7 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 69 min drive

Restaurants

  • ‪Hotel Teide Mar - ‬16 min walk
  • ‪Bar el Camino - ‬17 min walk
  • ‪Zicatela - ‬19 min walk
  • ‪Apricot - ‬17 min walk
  • ‪Restaurante Pizzeria la Paz - ‬17 min walk

About this property

BLUESEA Costa Jardín Spa

Family-friendly resort with full-service spa and fitness centre
Some rates at BLUESEA Costa Jardín Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

BLUESEA Costa Jardín Spa offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly BLUESEA Costa Jardín Spa. Parking is available for a fee.

This 4-star Puerto de la Cruz resort is smoke free.

  • 248 guestrooms or units
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
BLUESEA Costa Jardín Spa offers 248 accommodations with minibars and a hairdryer. Rooms open to balconies. 32-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Acquaplaya has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (EUR 7 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • Lift
  • Tile flooring in room

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 7 per day
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10 AM to 6 PM

Property is also known as

Playacanaria Spa
Blue Sea Costa Jardin Hotel Puerto de la Cruz
Diverhotel Tenerife Spa Garden Hotel Puerto de la Cruz
Diverhotel Tenerife Spa Garden Hotel
Diverhotel Tenerife Spa Garden Puerto de la Cruz
Blue Sea Costa Jardin Spa
Playacanaria Hotel Puerto De La Cruz
Hotel Playacanaria
Diverhotel Tenerife Spa & Garden Puerto De La Cruz
Blue Sea Costa Jardin Hotel
Blue Sea Costa Jardin Puerto de la Cruz
Blue Sea Costa Jardin
Blue Sea Costa Jardin Resort Puerto de la Cruz
Blue Sea Costa Jardin Resort
Hotel Playacanaria
Blue Sea Costa Jardin & Spa Tenerife/Puerto De La Cruz
Diverhotel Tenerife Spa Garden
Playacanaria Spa Hotel
Bluesea Costa Jardin Spa
Blue Sea Costa Jardin Spa
BLUESEA Costa Jardín Spa Resort
BLUESEA Costa Jardín Spa Puerto de la Cruz
BLUESEA Costa Jardín Spa Resort Puerto de la Cruz

Frequently asked questions

Is parking available at BLUESEA Costa Jardín Spa?

Yep, BLUESEA Costa Jardín Spa has a self car park for EUR 7 per day.

Are there any beaches close to BLUESEA Costa Jardín Spa?

The closest beach to BLUESEA Costa Jardín Spa is Playa Martianez (1.4 km).

Is there a spa on site at BLUESEA Costa Jardín Spa?

Yep, Acquaplaya is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does BLUESEA Costa Jardín Spa have a pool?

BLUESEA Costa Jardín Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10 AM to 6 PM.

Does BLUESEA Costa Jardín Spa have a waterslide?

Yep, this property has a waterslide!

What makes BLUESEA Costa Jardín Spa a romantic place to stay?

A hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at BLUESEA Costa Jardín Spa.

Is BLUESEA Costa Jardín Spa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that BLUESEA Costa Jardín Spa is a hit with families.

Is there a free airport shuttle available at BLUESEA Costa Jardín Spa?

No, BLUESEA Costa Jardín Spa does not offer an airport shuttle service.

Is there a bar or restaurant at BLUESEA Costa Jardín Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at BLUESEA Costa Jardín Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at BLUESEA Costa Jardín Spa?

No, pets are not allowed.

BLUESEA Costa Jardín Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 84 reviews" "
Rating 8 - Good. 31 out of 84 reviews" "
Rating 6 - Okay. 25 out of 84 reviews" "
Rating 4 - Poor. 8 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little tired and could use updating other than that very good
Stayed 4 nights in Apr 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Had a very relaxing stay at costa jardin and spa - most of staff very friendly rooms cleaned every day and towels changed when requested Location on the outskirts of Puerto de La Cruz the hotel provided a shuttle bus about five or six times a day to the shopping centre/centre of Puerto de La Cruz and back again which was very helpful as a very steep walk back to hotel Outside pool - pool table - snooker table all very good Food was okay always found something to eat - dissapointed that one day chicken was pink (from show cooking) so check it’s all cooked but rest of times was good Met some lovely people all trying to make the most of the sun at this time of year being close to volcano and height of hotel from sea level I think affected cloud level but it never stopped us having a great time Plenty of choice of drinks at the all inclusive bar and fruit and sandwich outside of meal times which was helpful if you had been out and missed a meal Only disappointment was we booked this hotel as it had indoor facilities - indoor pool jacuzzi and spa but it was out of action being refurbished which would have been nice when weather wasn’t nice enough to sit by outdoor pool - I feel we should have been informed about this before our stay and we never received the facilities we payed for and was offered
Stayed 4 nights in Mar 2024

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrendous, definitely not four star! Maybe one or two, the staff no polite, they don’t care about customers.
Stayed 7 nights in Mar 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and chilled
Stayed 21 nights in Feb 2024

10/10 Excellent

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Behnam

Liked: Staff & service
Disliked: Property conditions & facilities
-
Stayed 7 nights in Dec 2023

6/10 Okay

Sreekanth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel stay is good. Staff are nice and friendly. However the food options were very limited with negligible vegetarian, international or local options. Food was recycled over multiple days. Leftovers from one night were recycled into a different dish the next day. Dissappointed with food in this hotel.

8/10 Good

Michael Lee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decor of room old furniture no usb ports just one single socket near bed, like the free bus to beach and shops Buffet food was always good. we choose all inclusive when we booked.
Stayed 5 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay 💕
Stayed 7 nights in Nov 2023

8/10 Good

CLEMENT

Liked: Cleanliness, staff & service
Would recommend. Hotel should install spy holes in hotel room door for safety and security
Stayed 10 nights in May 2023

8/10 Good

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
retired couple
pleasant stay. Food generally good Parking a nightmare
Stayed 11 nights in Mar 2023

10/10 Excellent

Marie

Liked: Staff & service
Disliked: Cleanliness
Hotel, the pool with a lot of sunbeds and the gardens with all the flowers, palms and everything were really nice. Also the location is really nice, only park the car is sometimes pretty hard. What was definitely worse was the food, we were excepting much more from 4 star hotel in Europe, quality of the food was really poor. I don't mind the small selection, but I thin the quality is important. Even we had all inclusive, we went to eat several times outside to the city. We had the cheapest room, but I still at least excepted to change our towels. This never happened and we stayed there 5 nights! Only 2 sockets in the room and one of them worked only sometimes, another one in bathroom, so charge the phones, laptop and other things we needed to be able to work, was little bit challenging. It's little bit sad because this hotel has a great potential. But stuff was really nice. Fortunately we are really easy going persons so we enjoyed the stay here anyway, even without clean towels, but next time we will probably stay in another hotel.
Stayed 5 nights in Feb 2023

10/10 Excellent

Abu

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking 1

8/10 Good

Aleksandra

Travelled with group
Liked: Staff & service
Stayed 7 nights in Feb 2023

8/10 Good

Heather Frances

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the hotel overall. The pool area and terraces were lovely and the grounds were beautiful with all the plants and flowers. Shuttle bus into town was great and punctual, we used it a few times. Food was a let down, not enough choice. What was available wasn’t bad I would have just have liked more options. Also the animation staff were present but didn’t do much. Mini disco is advertised at 20:30 and at 20:40 I had to knock on the door to ask if there were actually doing it. This also happened with the kids club during the day which should have been 10:30-12:30 but finished earlier and earlier everyday and there were around 5-6 kids waiting there daily so they had no excuse not to open. They just didn’t want to, which was a shame cause the kids loved it!

4/10 Poor

Jekaterina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel dated bathrooms bedrooms need make over. A fantastic pool and plenty of sumbeds. Some female Reception staff quite rude. Others very nice. Good buffet food always plenty of it. Sofas need cleaning upgrading in public area. But house keeping excellent rooms and public areaa very clean. A good location for a break. Shuttle bus through day to town. Taxis only 5 euro if not wanting to walk up hill on way back! All in all a very nice place!
Stayed 6 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter getaway
The hotel was ok - lacked things that would have made our stay more comfortable: tea kettle, fridge & tea making facilities. The hotel is a distance from main area but we didn't mind the walk. But having tea making facilities like a kettle would have been nice rather than pay €1.50 every time we wanted tea. The hotel had 2 irons!!! And no ironing board. Everything you wanted required a deposit. Beach towels were shredded and lacked fresh laundry look. Housekeeping isn't very thorough. In the end, we didn't want them cleaning our room & just changed towels. The reception (except Sonia) lacked English & communication skills. The only good thing about the hotel was the pool and there were families which was nice. Don't except anything great as you will be disappointed. If you want basic facilities & no communication with any staff, you'll be fine. It's too bad as we think this hotel has A LOT of potential to be a great place.
Stayed 7 nights in Jan 2018

8/10 Good

Karl Gercens, Kennett Square, PA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel if you want to relax!
The hotel was perfectly convenient (if you have a car). It's about a 15 minute walk down the hill to the hopping part of town with restaurants, bars, clubs, etc....For families that just want to mostly enjoy the hotel with all its amenities then this is a GREAT place! My biggest concern are the mattresses. Mine was HARD..not firm, but hard. I had to get the extra blankets from the closet and make an extra pad under the sheets. I stay in more than 65 hotels each year and this hotel's mattress ranks in the top 5. Bring an extra pad unless you are used to VERY FIRM mattresses. Parking is a bit challenging around the tiny circular driveway, but the neighborhood is relatively available if you need to park the car. I would stay here again since the value is outstanding!

4/10 Poor

Monica

Travelled with family
Disliked: Amenities, property conditions & facilities
It's too old. Poor food, little attention to the guest and little space for the numbers of guest specially in the swimmingpool
Stayed 7 nights in Jul 2024

10/10 Excellent

Sébastien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement très correct, ainsi que les repas. Personnel, très accueillant.
Stayed 11 nights in Jul 2024

8/10 Good

Susana

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Jonas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bästa personalen
Stayed 7 nights in Apr 2024

4/10 Poor

Clément

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Choisissez un autre hôtel !
Hôtel très moyen, le spa est fermé depuis longtemps et nous ne sommes pas prévenus à l’avance, le restaurant est médiocre (plats décongelés, sucrés et trop gras, aucune variété) et on ne prévient pas que les boissons sont payantes (prix non affichés). L’hôtel est bruyant à cause des colonies d’enfants qui viennent là-bas presque chaque jour de la semaine, cela fait du bruit qui résonne dans les couloirs.
Stayed 7 nights in May 2024

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und aufmerksames Personal, vielfältiges Freizeitprgramm. Wunderschön ruhig und toller Blick auf den Teide
Stayed 3 nights in Mar 2024