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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Poolside bar
Beach bar
Lobby
Swim Up King(18+only)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    9 min walk
  • Lindomar Beach
    10 min walk
  • Playa de los Muertos
    10 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    34 min drive

Room options

View all photos for Ocean Front King

Free minibar, in-room safe, desk, iron/ironing board

Ocean Front King

Highlights

Air conditioning
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean Front Double

Highlights

Air conditioning
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Terrace/patio

Club Ocean View Suite Double

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

Highlights

Air conditioning
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King

Ocean View King

Highlights

Air conditioning
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Highlights

Private hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Highlights

Private hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Swim Up King(18+only)

Swim Up King(18+only)

Highlights

Air conditioning
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Swim Up Double(18+only)

Swim Up Double(18+only)

Highlights

Air conditioning
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 4

View all photos for Double

Double

Double

Highlights

Air conditioning
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony King

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
  • 116 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

Free minibar, in-room safe, desk, iron/ironing board

King

Highlights

Air conditioning
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Eco-friendly toiletries
Rainfall showerhead
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
Velas Vallarta Suites Resort All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.6 out of 5, Wonderful, (1005)
The price is NZ$730
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Velas Vallarta Suites Resort All Inclusive

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hyatt Ziva Puerto Vallarta - All-inclusive. You'll be 1.8 km (1.1 mi) from Playa de los Muertos and 4.2 km (2.6 mi) from Malecon. Highlights at this all-inclusive property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Vita Mar Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The theme restaurant, Casa Grande, serves Mexican cuisine and is open for dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and outdoor tennis court. 12296 square feet (1142 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Plus you'll find a hot tub, a children's swimming pool and a coffee shop/cafe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Conchas Chinas property include Cruise Ship Terminal and Bay of Banderas.

What's nearby

  • Conchas Chinas Beach - 9 min walk - 0.8 km
  • Olas Altas Street - 3 min drive - 2.3 km
  • Los Muertos Pier - 3 min drive - 2.3 km
  • Malecon - 5 min drive - 4.2 km
  • Playa de los Muertos - 10 min drive - 2.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor swimming pools
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hyatt Ziva Puerto Vallarta - All-inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. This all-inclusive property also offers a children's pool, outdoor tennis courts and a hot tub. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq. m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Vita Mar Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on 1 Dec 2024 start from NZ$586.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Hyatt Ziva Puerto Vallarta - All-inclusive has a free self car park.

Are there any beaches close to Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Hyatt Ziva Puerto Vallarta - All-inclusive is on Playa Estaca, which travelers give top marks. Fun beach activities include yoga, volleyball and jet skiing. You can also find motor boats.

Is there a spa on site at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Vita Mar Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a pool?

Hyatt Ziva Puerto Vallarta - All-inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive features 4 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with 24-hour room service and free minibar items.

What makes Hyatt Ziva Puerto Vallarta - All-inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hyatt Ziva Puerto Vallarta - All-inclusive.

Is there a free airport shuttle available at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, Hyatt Ziva Puerto Vallarta - All-inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Puerto Vallarta - All-inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, only service animals are allowed.

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 790 out of 1244 reviews" "
Rating 8 - Good. 247 out of 1244 reviews" "
Rating 6 - Okay. 112 out of 1244 reviews" "
Rating 4 - Poor. 55 out of 1244 reviews" "
Rating 2 - Terrible. 40 out of 1244 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kind and respectful employees, clean rooms. Would definitely recommend this place and I’ll be returning soon
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jaime

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers made the experience even better!
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel was under construction. We were there for a wedding and several of us, at least 5, had to change rooms several times due to construction noise, paint thinner smell, no air conditioning or hot water. Food was just ok. Spa was nice.
Stayed 4 nights in Aug 2024

8/10 Good

Tehmina

Travelled with family
Liked: Cleanliness, amenities
Staff need to be more friendly and smile more. It’s not polite when one staff suggests to give tip his coworker. Always remember TIPS are optional…and very annoying when staff trying to sell membership …
Stayed 5 nights in Aug 2024

8/10 Good

Priscilla

Liked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Celina Bianca Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had tons of fun staying at this resort!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy the day, everyone was wonderful. So many different restaurants and clubs to choose from.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were doing construction on the property and notified us it would be loud. They offered us an upgrade to the presidential suite. Very Nice!!
Stayed 6 nights in Aug 2024

10/10 Excellent

Raphael Valery Leal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Hyatt Ziva Puerto Vallarta. We stayed at a room not yet renovated at the main tower, and it was absolutely amazing: spacious, convenient and well furnished. We could not believe it was one of the "old" rooms. The dining options are excellent, with plenty of options for everyone. Our preferred place was the beach: beatiful, safe, with easy access and, in practice, for resort guests only. The stores inside the resort were closed, and would like to have the opportunity to buy small stuff, including souvenirs, in the hotel, without the need for a trip to town.
Stayed 7 nights in Aug 2024

6/10 Okay

Heather, Scottsdale

Travelled with family, Travelled with group
Liked: Cleanliness
There are definitely pros and cons to this property. The rooms were so hot and humid that it was uncomfortable to sleep, especially after being in the sun all day. The thermostat must have been programmed to not go below 75°. It was so humid in there that all of our clothes were damp. Some people in our group didn’t have any hot water in their showers. Not pleasant , wouldn’t go back for this reason. As far as service, the guys at the swim up bar were fantastic! Gerardo at the Italian restaurant was great! Not realizing there was only outdoor seating at the steakhouse, blaze was unbearable in that heat. The food and service were great but it was far too hot to only offer outdoor seating without the help of more fans. On our last night, our group went to the Thai restaurant and 3 of the 12 of us became very sick which was unfortunate. The service wasn’t good, it took forever to get our food and drinks. We had a reservation but it took them 20min just to build our table when they were unoccupied so that was frustrating. It was not the kind of end to our trip that we were hoping for. Thank goodness for good friends to make the best of it but I wouldn’t return to this location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosio Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff is amazing and so welcoming!!
Stayed 7 nights in Aug 2024

6/10 Okay

Dongwoon, FEDERAL WAY

Travelled with family
Disliked: Property conditions & facilities
The property is too old.
Stayed 5 nights in Aug 2024

6/10 Okay

Christy

Travelled with family
They make you work to get good food. If only the pool/beach bartenders were able to bring people food. That would make such a difference. The buffet/room service food was terrible- but it would be better than starving on the beach. This was my first all-inclusive, so maybe this is normal? The restaurants had ok food, but they encouraged reservations and had a dress code, which makes it impossible to be spontaneous. So many times I just wanted to stay on the beach and enjoy, but around 3-4pm the hunger would win and we had to pack it up to search for sustenance. If you are a big drinker and don’t need food- this place will be your dream hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Stayed 4 nights in Aug 2024

10/10 Excellent

Vandhana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Kimberly, FANWOOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, drinks and service. Nice property, friendly staff!
Stayed 7 nights in Aug 2024

6/10 Okay

Rene

The place is nice, but could be a lot better. Most rooms are out dated, need a lot of remodeling. Air conditioning, furniture, etc. Food and drinks are ok, but a lot of room for improvements.
Stayed 5 nights in Jul 2024

10/10 Excellent

Leticia

Stayed 3 nights in Aug 2024

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Ethel Joy Macatuno

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property. Amenities are great. Staff are superb especially Jose, the bartender in the VIP Premium Lounge Bar. Reynaldo in the front desk is also very courteous. All the servers in all restaurants are very friendly. Rooms are nice and spacious. Only I didn’t like is they keep asking is if we are celebrating any occasion and we said yes but they didn’t do anything unlike in other properties they usually give like some slice of cake and a drink (to celebrate) in the room but overall is great!
Stayed 3 nights in Aug 2024

8/10 Good

Jaspreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great a lot of options
Stayed 2 nights in Jun 2024

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 everything was perfect. Didn’t want to leave and would definitely book again
Stayed 3 nights in Aug 2024