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Barceló Bávaro Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Barceló Bávaro Palace - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
Private beach, white sand, sun-loungers, beach towels
Junior Suite, Sea View (Premium Level)
Outdoor wedding area

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
The current price is NZ$615
includes taxes & fees
5 May - 6 May

Explore the area

Map
Carretera Bávaro Km. 1, Playa Bávaro, Punta Cana, La Altagracia, 23301
  • Bavaro Beach
    ‪12 min walk‬
  • Cocotal Golf and Country Club
    ‪4 min drive‬
  • Los Corales Beach
    ‪15 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, Sea View (Premium Level)

Junior Suite, Sea View (Premium Level) | Bathroom

Junior Suite, Sea View (Premium Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 59 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Suite, Sea View (Premium Level Room)

Panoramic Suite, Sea View (Premium Level Room)

Panoramic Suite, Sea View (Premium Level Room)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 127 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Premium Level Room)

Suite, Sea View (Premium Level Room)

Suite, Sea View (Premium Level Room)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 119 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 59 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Family Premium Level)

Junior Suite (Family Premium Level)

Junior Suite (Family Premium Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 96 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Family Duplex

Family Duplex

Family Duplex

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Punta Cana

You'll be connected to the convention centre at Barceló Bávaro Palace - All Inclusive, and within just a 15-minute stroll of Bavaro Beach and The Lakes Barcelo Bavaro Golf Course. Highlights at this luxury property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing day at Barcelo U Spa can include beachside massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Miramar Buffet, serves international cuisine and is open for breakfast, lunch and dinner. With 4 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. 123786 square feet (11500 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a water park, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4.5-property class Bávaro property include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • Dolphin Island - 6 min walk - 0.6 km
  • Bavaro Beach - 12 min walk - 1.0 km
  • Cocotal Golf and Country Club - 4 min drive - 2.0 km
  • Downtown Punta Cana - 8 min drive - 4.7 km
  • Los Corales Beach - 15 min drive - 4.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪Miramar - ‬11 min walk
  • ‪Bávaro Coffee - ‬8 min drive
  • ‪Nova Beach Club - ‬16 min walk
  • ‪The Valley American Restaurant - ‬7 min drive
  • ‪Strikers Sports Bar - ‬10 min walk

About this property

Barceló Bávaro Palace - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Barceló Bávaro Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Summer fun is a breeze at Barceló Bávaro Palace - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. Free self parking is available.

This 4.5-star Punta Cana property is smoke free.

  • 1402 guestrooms or units
  • 4 levels
  • 6 buildings
  • 7 dining venues
  • 4 bars by the pool
  • 8 bars or lounges
  • Conference rooms
  • 123786 sq ft of conference space
  • 11500 sq. m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Barceló Bávaro Palace - All Inclusive offers 1402 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Barcelo U Spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 4 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kyoto
  • La Dolce Vita
  • La Fuente
  • Miramar Buffet
  • Santa Fe Steak House

Things to do

  • 18-hole golf course
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Kayaking
  • Mini golf
  • Motor boating
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Water park
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (123,786 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a regional park
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • Lift
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

All Inclusive Deluxe
Barceló Bávaro Palace Deluxe
Barceló Bávaro Palace Deluxe All Inclusive
Barceló Bávaro Palace Deluxe All Inclusive Punta Cana
Barceló Bávaro Palace Deluxe Punta Cana
Barceló Palace Deluxe
Deluxe All Inclusive
Palace Deluxe
Barceló Bávaro Palace All Inclusive Punta Cana
Barceló Bávaro Palace All Inclusive
Barceló Bávaro Palace Punta Cana
Barceló Bávaro Palace
Barcelo Bavaro Palace Deluxe Hotel Punta Cana
Barceló Bávaro Palace All Inclusive All-inclusive property
Barceló Bávaro Inclusive incl
Barceló Bávaro Palace - All Inclusive Punta Cana
Barceló Bávaro Palace - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Bávaro Palace - All Inclusive?

Barceló Bávaro Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Bávaro Palace - All Inclusive?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Barceló Bávaro Palace - All Inclusive on 5 May 2025 start from NZ$615.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive has a free self car park.

Are there any beaches close to Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive is a short 12-minute walk from Bavaro Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Barceló Bávaro Palace - All Inclusive?

Yep, Barcelo U Spa is available for guests. It has a hot tub, a sauna, a mud bath and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Barceló Bávaro Palace - All Inclusive have a pool?

Yep, and guests love it! Barceló Bávaro Palace - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Barceló Bávaro Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Bávaro Palace - All Inclusive?

Barceló Bávaro Palace - All Inclusive features a private beach, 4 poolside bars and 4 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Barceló Bávaro Palace - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Barceló Bávaro Palace - All Inclusive.

Is Barceló Bávaro Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Barceló Bávaro Palace - All Inclusive is a hit with families.

Does Barceló Bávaro Palace - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Bávaro Palace - All Inclusive?

No, Barceló Bávaro Palace - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Bávaro Palace - All Inclusive?

Relax with a coldie at the 4 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Barceló Bávaro Palace - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Bávaro Palace - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive has an 18-hole golf course. Golf lessons, mini golf and a golf pro shop are available.

Barceló Bávaro Palace - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1988 out of 4357 reviews
Rating 8 - Good. 1046 out of 4357 reviews
Rating 6 - Okay. 664 out of 4357 reviews
Rating 4 - Poor. 358 out of 4357 reviews
Rating 2 - Terrible. 301 out of 4357 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Julious

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the majority of the women staff were unapproachable and not friendly. The food in every restaurant was horrible and had no taste. The soda was watered down and even the piña colada was watered down. Beautiful resort with so much potential but food and staff need major work!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice ,clean and quiet.
Stayed 7 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Female staff need adequate uniforms

I hate to complain about these places because they are all good and competency is fierce, so I will just do about one thing: I do not like the uniforms of the female staff. White, short, tight dresses look overly sexualized and uncomfortable. I’ve seen more than one host talking to them while holding or hovering her hips and More than one staff adjusting and pulling their dresses down. On the other hand, male staff look very elegant and comfortable with their full white shirts, long and airy pants. Also: what’s the need of having name tags with their full names? There is a lot of people who can stalk and misuse this info just because they did not came to their tables fast enough. Done with complaining. Now let’s just compare: of the three different resorts I’ve been in the area, I’ve had better service (without being fastidious) and had access to cleaner beaches. To be fair, the place is huge and I’ve visited this resort on the peak of the high season, so there’s probably something to do with that. They manage really well a full occupancy, without making me feel like a bee in a hive.
Stayed 3 nights in Jan 2025

10/10 Excellent

JESUS ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the grounds are beautiful and well maintained. Every view is stunning. The trains that run around the resort make it convenient for getting around or for simply riding around to see all the views.
Stayed 4 nights in Jan 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst all inclusive I have ever stayed at. We took our family to this resort in hopes of a nice family vacation with another family. It was nothing but terrible. Our check in process was smooth and we were taken directly to our room and everything after that went down hill. Our room was dated and run down to begin with. But we could get past that, however later that evening my five year old son and husband were in the bathroom and shut the door behind them and it locked without them touching the lock and then were locked in the bathroom. Thank God my husband went in with my son otherwise he would have been locked in the bathroom by himself. We tried to get it unlocked and it would not unlock. We had to call the front desk and they did not come for over 30 minutes to get them out. Next, the food was just absolutely awful. We are very adventurous in our food and nothing tasted good. Even our most basic option of an omelet was horrible. I have a gluten allergy and could not find anything that was labeled as gluten free so I was very limited in my options of what I could eat for 7 days. That leads into the next problem is that no one spoke any English or even attempted to try to communicate. We used the limited spanish we had to try and communicate but there was no effort to try and communicate with us. I could not communicate with anyone about my allergy to even try to help me find something to eat. We even had someone with us who spoke fluent Spanish and they still
Stayed 6 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check-in to check-out was great . Very nice staff , clean property, always someone’s available to help you.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe
Stayed 4 nights in Jan 2025

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Kleo

Stayed 7 nights in Jan 2025

10/10 Excellent

Angel, Dalton

Stayed 4 nights in Jan 2025

8/10 Good

Trisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful resort. Plenty of chairs by the pool and beach. Lots of open air areas to sit out of the sun or rain with views of beach and property. Enjoyed the one show I saw but they started at 10 pm, later than other resorts I’ve been to. Staff were pleasant but language was a barrier at times between average and good or excellent service. Service was sometimes slow at breakfast and lunch for resetting tables and getting coffee or a drinks. Overall we enjoyed our stay and would recommend this place to our friends and family.
Stayed 7 nights in Jan 2025

10/10 Excellent

Urvashi Thakur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort stay i could have asked for.
Stayed 5 nights in Jan 2025

6/10 Okay

Dana

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Bella Daniela, Naperville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
What we liked: property and grounds are beautiful, beach, water, pools, our room was amazing with a second-floor loft, and always clean with plenty of towels, coffee, water, soda and beer. Spanish restaurant was the best - amazing presentation, lamb and fish were super, also service here was great. Japanese is second favorite, fresh and delish, service also good. Easy to book reservations for restaurants, we did it by golf course and koyo 9 lobby. just a hint, for breakfast go to steakhouse Santa Fe restaurant and sit outside, where you get decent service and a view. What we didn't like - pretty much two things - service and hard to communicate due to staff's lack of English. Staff has no desire to come and ask if you need anything, food and coffee takes forever to get. when we went to koyo9 for breakfast - decided to do a-la-carte, food arrived 40 min later and my daughter's hotcakes were cold and dry, my husband's omelet was also cold, seems like it was ready for a while, but server failed to check on our order. To sum up, this is a great place with poor service. By 6th day we knew where to go and where to eat and drink and get good service, but had to leave. for Breakfast only to steakhouse, for drinks to the bar by kiddy pool, girls are nice there, for dinner, Spanish and Japanese.. but didn't go to French. At the end of the day, it all comes down to personal preferences, I would go there again, but my husband wouldn't.
Stayed 5 nights in Jan 2025

6/10 Okay

Holly

Stayed 10 nights in Jan 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was beautiful the staff was friendly.
Stayed 4 nights in Jan 2025

2/10 Terrible

Alex

Travelled with partner
Disliked: Staff & service
Every worker was mean, rude, angry, like they did not want to be there and really made it a lot less enjoyable when these angry rude people are taking care of you on a vacation you saved up money for. Constantly rolling their eyes when ordering, not saying you’re welcome after saying thank you, not giving an answer when you order and just making the drink. The drinks were always inconsistent. Sometimes the Pina colada had ice in it other times it was all liquid other times it was great. Not sure if it was because were white younger adults but hardly ever would waitresses fill our water but would fill everyone around us. Bartenders would see us at the bar and skip us to take orders for girls who are giving them her phone to input his phone number. Very unprofessional. No good mornings ever for breakfast or dinner no one welcoming in the lobby everyone was rude. Went to get medicine from the pharmacy you would think they’re nice there. Nope she gave a 5 second long hard blink when asking for allergy medicine. Very awful experience we will not be back. At the gym we would have to ask for water bottles and they still didn’t refill it. But the first day they filled it no problem. Everything was very inconsistent. One day I need a shirt for breakfast after the pool the next day I don’t. Very frustrating. I lost my phone at the resort and all the workers seemed to not care at all just making me fill out nonsense paper work and helping in no way. Nice place horrible people.
Stayed 6 nights in Jan 2025

8/10 Good

Jenna

Stayed 7 nights in Jan 2025

10/10 Excellent

Arturo M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2024

8/10 Good

Fredy Arley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food at breakfast and lunch wasn’t great they need to improve. Staff sometimes with unhappy faces, but little percentage,
Stayed 5 nights in Jan 2025

10/10 Excellent

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything needed was located on site.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was extensively great! The only perk I would have loved to have being that I was VIP was having all inclusive access to both adult and family side when it came to the restaurant and dining. That would have made it over the top and beyond but great overall!
Stayed 4 nights in Jan 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

6/10 Okay

michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the staff, women, were rude. Every question I asked was a no at first. Not the customer service we received at the princess grand Bávaro. Plus, a print we purchased was lost in our luggage transfer to our room. That was very disappointing to say the least.
Stayed 2 nights in Jan 2025