Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

4.0 star property
On private beach with 6 outdoor pools, near Cortecito Beach
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

Exterior
Premium bedding, pillow-top beds, free minibar, in-room safe
Exterior
Sports facility
Premium bedding, pillow-top beds, free minibar, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • On private beach
  • Bar
  • Room service
  • 24/7 front desk
  • Gym
The current price is NZ$941
includes taxes & fees
27 Feb - 28 Feb

Explore the area

Map
Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    ‪3 min walk‬
  • Casino Avalon Princess
    ‪6 min drive‬
  • Los Corales Beach
    ‪25 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪40 min drive‬

Room options

Suite (Connecting)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
2 bedrooms
  • 78 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 1 Queen Bed OR 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

Junior Suite Garden View Single

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed - single
  • 33 sq m
  • Sleeps 1
  • 1 King Bed

Premium Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Junior Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Romance Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 63 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Romance Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Sofa bed - single
  • 63 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Rooftop Jacuzzi Terrace Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

Single Suite Luxury With View

  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

Double Suite Superior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Suite Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed

Single Suite Superior With Garden View

  • Sleeps 1
  • 1 Single Bed

Suite Executive With Partial View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Single Suite Executive With Partial View

  • Sleeps 1
  • 1 King Bed

Suite Premium With Garden View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite Executive With Partial View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

Double Suite Luxury With View

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Queen Bed

Triple Suite Executive With Partial View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 1
  • 1 Double Bed

Triple Suite Premium With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Suite Junior With Garden View

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Double Bed

Single Suite Deluxe With Garden View

  • Sleeps 1
  • 1 King Bed

Suite Premium With Garden View

  • Sleeps 1
  • 1 Single Bed

Suite Superior With Garden View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite Junior With Garden View

  • Sleeps 1
  • 1 Double Bed

Suite Executive With Partial View

  • Sleeps 4
  • 2 Queen Beds

Double Suite Executive With Partial View

  • Sleeps 2
  • 1 King Bed

Double Suite Premium With Garden View

  • Sleeps 2
  • 1 Double Bed

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Triple Suite Superior With Garden View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

About the area

Punta Cana

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive places you in the heart of Punta Cana, connected to the convention centre and 0.2 km (0.1 mi) from Cortecito Beach. Highlights at this all-inclusive property include 13 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Catedral, serves local and international cuisine and is open for breakfast and dinner. With 2 beach bars and 20 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and nightclub. 605 square feet (54 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. There's also the convenience of free self parking. .With a stay at this 4-property class Bávaro property, you'll be 17.7 km (11 mi) from Macao Beach.

What's nearby

  • Cortecito Beach - 3 min walk
  • Casino Avalon Princess - 6 min drive
  • Cocotal Golf and Country Club - 11 min drive
  • Los Corales Beach - 25 min drive
  • Bavaro Beach - 36 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪El Behique - ‬7 min walk
  • ‪Helios Restaurante - ‬4 min walk
  • ‪Hemingway Bar - ‬6 min walk
  • ‪Guayacan - ‬4 min walk

About this property

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

On private beach with 6 outdoor pools, near Cortecito Beach
Grand Palladium Bávaro Suites Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Bávaro Suites Resort & Spa - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 13 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 672 guestrooms or units
  • 2 levels
  • 66 buildings
  • 13 dining venues
  • 2 bars on the beach
  • 20 bars or lounges
  • 605 sq ft of conference space
  • 54 sq. m of conference space
  • Built in 1992
  • Casino
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Grand Palladium Bávaro Suites Resort & Spa - All Inclusive offers 672 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies or patios. This accommodation has separate sitting areas and is furnished with single sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Zentropia has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 13 restaurants
  • 2 beach bars
  • 20 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bambu
  • La Adelita
  • La Catedral
  • La Lola
  • La Paisana

Things to do

  • 6 outdoor pools
  • 6 outdoor tennis courts
  • 8 gaming tables
  • 8 slot machines
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (1,500 square feet of space)
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Piano
  • Pilates classes
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Skydiving
  • Snorkelling
  • Steam room
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Bávaro Suites Resort
Grand Palladium Bávaro Suites Resort All Inclusive Punta Cana
Grand Palladium Suites All Inclusive
Grand Palladium Bávaro Suites All Inclusive Punta Cana
Grand Palladium Bavaro Resort Spa
Pallaum Bávaro Suites Inclusi

Frequently asked questions

What is the cancellation policy at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive on 27 Feb 2025 start from NZ$940.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Yep, Grand Palladium Bávaro Suites Resort & Spa - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Yep, Grand Palladium Bávaro Suites Resort & Spa - All Inclusive is a short 3-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment.

Is there a spa on site at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Grand Palladium Bávaro Suites Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Bávaro Suites Resort & Spa - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grand Palladium Bávaro Suites Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive features a private beach, 2 beach bars and 6 outdoor pools. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Grand Palladium Bávaro Suites Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive.

Is Grand Palladium Bávaro Suites Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Palladium Bávaro Suites Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

No, Grand Palladium Bávaro Suites Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Relax with a coldie at the 2 beach bars or 20 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?

No, only service animals are allowed.

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 752 out of 1979 reviews" "
Rating 8 - Good. 434 out of 1979 reviews" "
Rating 6 - Okay. 322 out of 1979 reviews" "
Rating 4 - Poor. 213 out of 1979 reviews" "
Rating 2 - Terrible. 258 out of 1979 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Virginia

Travelled with partner
Liked: Amenities
I loved the room that was the BEST PART AND THE FOOD TOO
Stayed 3 nights in Nov 2024

6/10 Okay

Jamila, Louisville

Liked: Amenities
Love it
Stayed 5 nights in Oct 2024

2/10 Terrible

Wanda

Stayed 3 nights in Oct 2024

10/10 Excellent

Akshay

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Sean Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rooms smells like there’s a lot of humidity, transportation around the property is not good.
Stayed 4 nights in Sep 2024

10/10 Excellent

richard n schayer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Matthew

Travelled with partner
We stayed for 2 weeks and I got sick twice. The 2nd time I got very sick and needed an IV and was transported via ambulance. It was pretty aweful and I was not an isolated incident. Many people got sicke while we were there. Not sure what's going on with their food prep, but my wife also got sice as well. This was on our honeymoon. The rooms themselves were nice and pools were nice. Food tasted good, but you took the risk of it killing you. The doctor suspected I had E-Coli or Salmonella. Proceed with caution! Stay away from any and all fish even if it's cooked.
Stayed 14 nights in Jun 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very welcoming all staff kind n efficient at everything!! Beaches and food five stars so many options Definitely coming bk And thank you to Dilson at check in For going that extra mile and finding a first floor room for my elderly parents
Stayed 5 nights in Oct 2024

10/10 Excellent

George Hugh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and maybe a bit too large. They did have continual carts driving around to take you to wherever you wanted to go on the property. It took us awhile to figure out the property and we were eventually able to walk wherever we wanted to go. The public washrooms were a bit of a disaster, not very well maintained but the rooms were excellent with daily cleaning. There are a number of buffets there. The restaurants were a bit difficult to find seats available. It is well advised to reserve them in advance.
Stayed 6 nights in Sep 2024

6/10 Okay

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ares de pisina la que entrega las toallas no tiene un buen trato hacia los huespedes.para comunicarse con recepcion es dificil ya que llamas y no contestan,los restaurantes a la carta no tienen mucha disponibilidad .
Stayed 4 nights in Oct 2024

10/10 Excellent

Cynthia

Stayed 7 nights in Sep 2024

10/10 Excellent

Douglas

Stayed 3 nights in Sep 2024

6/10 Okay

Shontelle

Travelled with partner
Disliked: Property conditions & facilities
Staff was great but the property needs some updates and a better selection of food.
Stayed 4 nights in Sep 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Good Place to Stay. Rooms are a bit outdated but the staff is very good and friendly. Not top tier but a decent place to stay.
Stayed 7 nights in Sep 2024

8/10 Good

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay. There’s always food to choose from and we never went hungry. There were a few mishaps with the front desk and cleaning staff. We were given a double bed room on our honeymoon and it took many visits to the lobby to fix that we wasted almost a whole day on it, because each person we spoke to said “come back at *a specific time* which we had to come back 4 separate times to switch rooms, but our bellhop came to the rescue. We left super early for an excursion and forgot to tip so our balcony door was left open and dirty sheets were put on our bed. One night, at 8:30pm we had a cleaning lady show up saying “they want me to make the room” when we had our room cleaned that morning and we’re leaving the next. Earlier the same day, our key cards no longer worked to get in our room. But these didn’t ruin our vacation, the resort is huge with so many different options for food, pools, beach. The spa was amazing, the ocean was crystal clear and beautiful. No bugs on the resort. It’s really all you can ask for once you take away our minor issues.
Stayed 9 nights in Sep 2024

8/10 Good

Eli, Orlando

Liked: Staff & service
Disliked: Cleanliness
They need new Funiture
Stayed 4 nights in Sep 2024

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was terrible. Light kept going off, and no water. When I asked for help to fix these issues, they did not want to help, they denied switching rooms
Stayed 3 nights in Sep 2024

6/10 Okay

Romeo

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Tremendo servicio y atencion.
Stayed 4 nights in Sep 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous pools, all with swim up bars. Beautiful, green property. So many places to relax. Great having access to all three resorts. Loved the rooftop jacuzzi. Gym was nice. Fun little casino. Loved the adults only pool at night. Plenty of chairs on the beach. Top con would be the food. Buffets were average but we didn’t go hungry. We were only able to get dinner reservations at the restaurants 2/5 nights. Wish there were healthier options and more snack/quick options on the beach & by the pool.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ada Beili Gratini.

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 7 days and I enjoyed my time!
Stayed 6 nights in Sep 2024

6/10 Okay

Israel Collazo

Stayed 5 nights in Aug 2024

10/10 Excellent

Troy Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Sep 2024

4/10 Poor

Marlene, Deltona

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Property was well kept. Transportation was accessible. Most Staff were kind and attentive with many not so much. Food was terrible. Buffets with not much variety and concerns with cleanliness in handling food especially the bread section. Will not return to this location.
Stayed 3 nights in Aug 2024