Grand Palladium Select Bávaro (Punta Cana, DOM): Reviews & Deals

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On private beach with 6 outdoor pools, near Cocotal Golf and Country Club

Where to?

Dates

April 2025

May 2025

13 restaurants, breakfast served, local and international cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Breakfast included
Room service

Explore the area

Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana, La Altagracia, 23000

Cortecito Beach
‪3 min walk‬
Cocotal Golf and Country Club
‪11 min drive‬
Los Corales Beach
‪25 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪40 min drive‬

Room options

Premium bedding, pillow-top beds, free minibar, in-room safe

Premium Junior Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Selection Superior Junior Suite Private Pool

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite Beachside

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

Partial ocean view
33 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Private Pool

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

63 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Superior Junior Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

33 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Romance Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

63 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Romance Suite Private Pool

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

63 sq m
Sleeps 2
1 King Bed and 1 Single Sofa Bed

Romance Suite Beachside

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

63 sq m
Sleeps 2
1 King Bed and 1 Single Sofa Bed

Rooftop Jacuzzi Terrace Junior Suite

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

53 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

33 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room (Connecting)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

78 sq m
Sleeps 8
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Junior Suite Garden View Single

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

33 sq m
Sleeps 1
1 King Bed

Family Selection Superior Junior Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

63 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Superior Junior Suite Private Pool

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Suite Superior With Garden View

Sleeps 4
2 Double Beds

Single Suite Luxury With View

Sleeps 1
1 Queen Bed and 1 Single Sofa Bed

Double Suite Superior With Garden View

Sleeps 2
1 King Bed OR 2 Double Beds

Double Suite Deluxe With Garden View

Sleeps 2
1 King Bed

Single Suite Superior With Garden View

Sleeps 1
1 Single Bed

Suite Executive With Partial View

Sleeps 3
2 Queen Beds

Suite Junior With Side Sea View

Partial sea view
Sleeps 3
1 Single Sofa Bed and 1 Double Bed

Suite Junior With Side Sea View

Partial sea view
Sleeps 2
1 Double Bed and 1 Single Sofa Bed

Suite Premium With Garden View

Sleeps 4
2 Double Beds

Single Suite Executive With Partial View

Sleeps 1
1 King Bed

Suite Premium With Garden View

Sleeps 3
1 Single Bed and 1 Double Bed

Suite Executive With Partial View

Sleeps 4
2 Queen Beds

Suite Junior With Side Sea View

Partial sea view
Sleeps 3
1 Single Sofa Bed and 1 Double Bed

Double Suite Luxury With View

Sleeps 2
1 Single Sofa Bed and 1 Queen Bed

Triple Suite Executive With Partial View

Sleeps 3
2 Queen Beds

Suite Junior With Garden View

Sleeps 3
1 Single Sofa Bed and 1 Double Bed

Suite Superior With Garden View

Sleeps 4
2 Double Beds

Suite Junior With Side Sea View

Partial sea view
Sleeps 1
1 Double Bed

Triple Suite Premium With Garden View

Sleeps 3
1 Double Bed and 1 Single Bed

Suite Junior With Garden View

Sleeps 2
1 Single Sofa Bed and 1 Double Bed

Single Suite Deluxe With Garden View

Sleeps 1
1 King Bed

Suite Premium With Garden View

Sleeps 1
1 Single Bed

Suite Superior With Garden View

Sleeps 3
1 Single Bed and 1 Double Bed

Suite Junior With Garden View

Sleeps 1
1 Double Bed

Suite Executive With Partial View

Sleeps 4
2 Queen Beds

Double Suite Executive With Partial View

Sleeps 2
1 King Bed

Double Suite Premium With Garden View

Sleeps 2
1 Double Bed

Suite Premium With Garden View

Sleeps 4
2 Double Beds

Triple Suite Superior With Garden View

Sleeps 3
1 Single Bed and 1 Double Bed

About the area

Punta Cana

Grand Palladium Select Bávaro places you in the heart of Punta Cana, connected to the convention centre and 0.2 km (0.1 mi) from Cortecito Beach. Highlights at this all-inclusive property include 13 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Catedral, serves local and international cuisine and is open for breakfast and dinner. With 2 beach bars and 20 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and free kids' club. 605 square feet (54 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Bávaro property, you'll be 17.7 km (11 mi) from Macao Beach.

What's nearby

Cortecito Beach - 3 min walk - 0.3 km
Casino Avalon Princess - 6 min drive - 2.6 km
Cocotal Golf and Country Club - 11 min drive - 6.3 km
Los Corales Beach - 25 min drive - 4.5 km
Bavaro Beach - 36 min drive - 8.7 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

‪Las Torres Restaurant - ‬4 min walk
‪El Behique - ‬7 min walk
‪Helios Restaurante - ‬4 min walk
‪Hemingway Bar - ‬6 min walk
‪Guayacan - ‬4 min walk

About this property

Grand Palladium Select Bávaro

On private beach with 6 outdoor pools, near Cocotal Golf and Country Club

Grand Palladium Select Bávaro is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Select Bávaro, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 13 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

672 guestrooms or units

2 levels

66 buildings

13 dining venues

2 bars on the beach

20 bars or lounges

605 sq ft of conference space

54 sq. m of conference space

Built in 1992

Buffet breakfast (free)

Casino

Karaoke

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Smoking in designated areas

Bar by the pool

Swim-up bar

Grand Palladium Select Bávaro offers 672 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation has separate sitting areas and is furnished with single sofa beds. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Zentropia has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

On private beach
Pool
All-inclusive
Spa

includes taxes & fees

5 May - 6 May

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
13 restaurants
2 beach bars
20 bars/lounges
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Bamboo
La Adelita
La Catedral
La Lola
La Paisana

Things to do

4 outdoor padel courts
4 outdoor tennis courts
6 outdoor pools
8 gaming tables
8 slot machines
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Casino (1,500 square foot of space)
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Health club
Karaoke
Kayaking
Mini golf
Pilates classes
Shopping
Skydiving
Snorkelling
Table tennis
Water sports equipment
Yoga classes

Family friendly

6 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Free supervised activities for children
In-room sofa bed
Laundry facilities
Lifeguards on site
Mini golf
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business centre
Computer station
Conference centre (605 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the waterfront
Outdoor entertainment area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding
Single sofa bed

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

55-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Room service

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Facilities fee: USD 50 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Bávaro Suites Resort

Grand Palladium Bávaro Suites Resort All Inclusive Punta Cana

Grand Palladium Suites All Inclusive

Grand Palladium Bávaro Suites All Inclusive Punta Cana

Grand Palladium Bavaro Resort Spa

Pallaum Bávaro Suites Inclusi

Grand Palladium Select Bávaro Punta Cana

Grand Palladium Select Bávaro All-inclusive property

Grand Palladium Bávaro Suites Resort Spa All Inclusive

Grand Palladium Select Bávaro All-inclusive property Punta Cana

Frequently asked questions

What is the cancellation policy at Grand Palladium Select Bávaro?

Grand Palladium Select Bávaro offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Palladium Select Bávaro?

Yep, Grand Palladium Select Bávaro has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Palladium Select Bávaro?

Yep, Grand Palladium Select Bávaro is a short 3-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and kayaking. You can also find water sports equipment.

Is there a spa on site at Grand Palladium Select Bávaro?

Yep, Zentropia is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Grand Palladium Select Bávaro have a pool?

Yep, and guests love it! Grand Palladium Select Bávaro has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Palladium Select Bávaro?

Grand Palladium Select Bávaro features a private beach, 2 beach bars and 6 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and free minibar items.

What makes Grand Palladium Select Bávaro a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Select Bávaro.

Is Grand Palladium Select Bávaro family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Palladium Select Bávaro is a hit with families.

Does Grand Palladium Select Bávaro serve breakfast?

Yep, complimentary buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Select Bávaro?

No, Grand Palladium Select Bávaro does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Select Bávaro?

Relax with a coldie at the 2 beach bars or 20 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Palladium Select Bávaro?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Select Bávaro?

No, only service animals are allowed.

Grand Palladium Select Bávaro Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Temeka

Travelled with partner, Travelled with group

22 Jan 2025

Liked: Cleanliness, staff & service, amenities

This was a older property but still had alot of things to do. I would definitely stay again!

Stayed 4 nights in Jan 2025

4/10 Poor

Stephanie

Travelled with family

20 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

4 roaches in my room. Says sports bar is open 24 hours is not so I had to wait 4 hours after my flight landed to eat. Food was undercooked. No maid service for two days even when I called and asked.

Stayed 5 nights in Jan 2025

2/10 Terrible

Jason

Travelled with partner, Travelled with group

18 Jan 2025

Disliked: Staff & service

Having stayed at many all inclusive, this one will go down as the worst. We do a yearly trip with 16-20 people every year, unfortunately 4 out the 16 this year got food poisoning, spent a day in they’re rooms violently vomiting, the rest with had bad stomach cramps and really bad diarrhea ruining many of the groups days since they couldn’t travel far. We’ve all run into diarrhea at all inclusive but not this bad with cramps and it is clearly due to the food on the resort. The food was horrific and due to the issues with our friends we were all cautious when selecting anything We tried the Mexican and steak house which were the better of the meals we had, the Argentina rest we walked out of as it took 45 to get our food and when it did show up was so rare for what we ordered medium rare. None of the staff were friendly at the service bars or smile. Some of them around the pools were better but the lobby bar staff is so slow and disorganized. I found the Punta Cana lobby the best even though we were booked at the bravaro We upgraded to the roof top room with the jacuzzi and bed. The room it self was fine but definitely not worth the upgrade as we turned on the jets and hair all came out, our other friends it was full of bugs when they turned there’s on so none of them were used. The group is talking about going to the palladium in Jamaica next year since a few have done it but I can say I’ll pass on any Palladium property. They are going to kill someone with there food safety

Stayed 7 nights in Jan 2025

4/10 Poor

Armandina Zamora

15 Jan 2025

Disliked: Staff & service

Stayed 5 nights in Jan 2025

8/10 Good

Tiffany

14 Jan 2025

Liked: Cleanliness

Stayed 7 nights in Jan 2025

10/10 Excellent

Rosa

Travelled with family

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

6/10 Okay

Alfredo

9 Jan 2025

Stayed 5 nights in Jan 2025

6/10 Okay

Alfredo

Travelled with family, Travelled with partner

9 Jan 2025

Disliked: Property conditions & facilities

It is very old building, phone wasn’t working, room smell very humid and it took two days for a room change The reception person we encountered after our flight was delayed more than 3 hours was very arrogant and only talk to my husband, he refused to talk to me, I actually believe he gave us the worst room there was The food was very average, not happy at all

Stayed 7 nights in Jan 2025

8/10 Good

Dariana, Dedham

9 Jan 2025

Liked: Cleanliness, staff & service

Stayed 6 nights in Dec 2024

10/10 Excellent

Candi

9 Jan 2025

Stayed 2 nights in Jan 2025

2/10 Terrible

James

Travelled with family

6 Jan 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec 2024

2/10 Terrible

Ahmet

Travelled with family

5 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The check-in process was a disaster. Despite reserving accommodations for five family members, we were assigned two rooms located far apart, which was incredibly inconvenient. Our dining experience was equally disappointing—we were denied entry to a restaurant for being “too informal,” even though others dressed similarly were allowed in. Who goes to the beach in formal attire, anyway? Making restaurant reservations was nearly impossible as everything was supposedly booked, yet we noticed many empty tables. Even when we managed to secure reservations on different nights, the staff refused to adjust them so we could dine together as a family. The restaurant hosts were rude and inflexible. Additionally, housekeeping was subpar—our towels were not replaced, and despite repeated assurances from reception that they would be delivered “right away,” they only arrived the following day. Overall, the service was very disorganized and disappointing.

Stayed 7 nights in Dec 2024

8/10 Good

Wendy

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay started a little rough as our room did not look like the pictures and many items were not working including the fan, phone, and the sofa bed was broken. We worked with staff and were able to upgrade our room and were very pleased with our new accommodations. The amenities around the resort were great and we really enjoyed all the evening activities. Beautiful grounds, friendly staff, and good drinks.

Stayed 5 nights in Dec 2024

8/10 Good

David R

3 Jan 2025

Liked: Amenities

Staff is amazing! Rooms need updated but still worth it!

Stayed 7 nights in Dec 2024

6/10 Okay

Jessica

Travelled with group

2 Jan 2025

Liked: Cleanliness

Disliked: Staff & service

It was one of the most beautiful resorts ever but every time it rained the ceiling in my room crumbled to the floor. And the hot water was touch and go

Stayed 5 nights in Dec 2024

10/10 Excellent

Joseph Anthony

Travelled with family and small children, Travelled with group

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Property is beautiful. Beach and pool areas were great. Luis at the front Bavarian lobby and transportation were fantastic. 5 stars for Luis.

Stayed 6 nights in Dec 2024

4/10 Poor

Jill

Travelled with family

2 Jan 2025

Disliked: Staff & service, property conditions & facilities

Beach - Wonderful & beautiful. Food - Cold and repetitive choices. House keeping - Didn't clean our room for three of the eight days. Water - Hard to get in the room. Grounds and garden - Nicely kept. Bar and service - Limited selection and no service. You had to stand in line to get a drink with one or two bartenders. Rooms - Are big but OLD. Activities - Limited. Towels - At the Barvo you have to check them in and out, but at the Palace next door you do not, weird. Would I stay at the Grand Palladium Bavor again, no. We've stayed at the Place next door and it was good. Too bad the quality of service is not the same at all of their properties.

Stayed 9 nights in Dec 2024

8/10 Good

Katherine

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The employees were the best! And so many things to do at this place! Great time!

Stayed 7 nights in Dec 2024

4/10 Poor

Anshul

Travelled with family

31 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Deeply Disappointing Stay at Grand Palladium Bavaro Resort How would you feel if your dream vacation for a milestone celebration turned into a nightmare? That happened to my family and me during our stay at the Grand Palladium Bavaro Resort in Punta Cana. We chose this resort in Punta Cana from 23rd December to 27th December for our parent's 25th wedding anniversary—a once-in-a-lifetime celebration with our family—but the experience was shockingly disappointing. Upon arrival, one of our rooms was filthy and not cleaned after the last guests (photos attached). Reporting this to reception only made things worse. We waited over FOUR HOURS in the lobby, repeatedly ignored by staff, before finally being assigned a new room at 8 PM. This wasted our entire first day. The frustrations didn’t stop there. Despite promises of “world-class service,” receiving basic amenities like toothbrushes took two more days and multiple requests. Staff were dismissive and unprofessional throughout, leaving us feeling unwelcome and disrespected. The lack of cleanliness, poor service, and unresponsiveness were shocking for a resort of this stature. This was meant to be a joyous celebration, but instead, it was filled with stress and disappointment. I cannot recommend this resort to anyone looking for a seamless, relaxing vacation.

6/10 Okay

Faisal Nadeem, Short Hills

Travelled with family

29 Dec 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Needs New Management This resort has the potential to be a 5-star top-notch stay but needs major improvement in service. Big Picture? It’s a great stay but there are many issues with the quality of service that can only be addressed with a complete management overhaul. Pros * Beautiful beach * Beautiful property and grounds * Clean * Hardly and mosquitos or any other bugs (in December ) Cons (There are many but I’ll list some of them) * Check-in: It took over an hour with only one person ahead of us in line. Once I got to the front of the line, my check-in took at least 30 minutes. Check-in staff disappeared into a back room multiple times for several minutes with no explanation and then returned. Surely this process can be streamlined. * Unexplained downgrade: at check-in they said they would downgrade our room; the explanation was convoluted and incomprehensible. The compensation (a massage) was inadequate. After a long journey and 1 hour of waiting in line I was in no mood to escalate further. * Buffets are disorganized: There is no operational protocol, such as: sit customer, bring silverware , bring water, coffee etc. Instead it’s the Wild West where you have to chase the staff around for something to drink. There were several times that I finished my meal before I got a glass of water or coffee with it. One time I grabbed a jug of water myself; the staff took great offense to this so I didn’t try that again. Also, there were several times

Stayed 7 nights in Dec 2024

8/10 Good

Jaideep Shantaram

28 Dec 2024

Stayed 6 nights in Dec 2024

10/10 Excellent

Georgio Dominique

Travelled with partner

27 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful very clean great personalities very loveable staff only issue was there was only one late night disco/club and people not from hotel or staying at hotel found a way to get in club. Sports bar also packed with people not from hotel, staff became very frustrated and took out on actual guest of hotel. Need to open more options for reservations for dinner if unaware of reservation will not be eating at restaurants due to being overbooked

Stayed 4 nights in Dec 2024

10/10 Excellent

Tanisa

Travelled with partner

23 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay!!!! We had a rad time. So much to do! And food was amazing and never ending! Didn’t love the teppanyaki place tho

Stayed 3 nights in Dec 2024

8/10 Good

Humayun Zaman, Mississauga

Travelled with family

22 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I did not enjoy the food; more focused on quantity than quality mostly. BBQ buffet at Arrecife near the beach was probably the best.

Stayed 3 nights in Dec 2024

4/10 Poor

Mark

22 Dec 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

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