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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Aerial view
Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
10 restaurants, lunch, dinner served; international cuisine
Family Suite, 1 Bedroom, Ocean View | Beach/ocean view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • All-inclusive
  • Laundry
  • Gym

Explore the area

Map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Macao Beach
    ‪25 min drive‬
  • Cana Bay Golf Club
    ‪28 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (RENOVATED)

Suite (RENOVATED)

Suite (RENOVATED)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Ceiling fan
Premium bedding
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Family Suite 1 Bedroom, Garden View Quadruple

Premium bedding, minibar, in-room safe, individually decorated

Family Suite 1 Bedroom, Garden View Quadruple

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Premium bedding
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Ceiling fan
  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Ceiling fan
  • 45 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

View from room

Standard Single Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Ceiling fan
Premium bedding
  • 37 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Ceiling fan
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, individually decorated

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Premium bedding, minibar, in-room safe, individually decorated

Room Superior

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Superior

Premium bedding, minibar, in-room safe, individually decorated

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

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Exterior

Princess Family Club Bavaro - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Waterslide
4.1 out of 5, Very good, (1006)
The price is NZ$656
for 1 room
includes taxes & fees
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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive. You'll be 11.8 km (7.4 mi) from Macao Beach and 21.2 km (13.2 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Macao, serves international cuisine and is open for lunch and dinner. With 12 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Other amenities include a gym, Wi-Fi in public areas and a free children's club. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Cocotal Golf and Country Club.

What's nearby

  • Sirenis Aquagames Water Park - 2 min walk
  • Macao Beach - 25 min drive
  • Iberostar Golf Course - 28 min drive
  • Cana Bay Golf Club - 28 min drive
  • Arena Gorda Beach - 30 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Spoon - ‬6 min drive
  • ‪Wink - ‬6 min drive
  • ‪Buffet Macao - ‬1 min drive

About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 12 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana property is smoke free.

  • 813 guestrooms or units
  • 3 levels
  • 32 buildings
  • 10 dining venues
  • 2 swim-up bars
  • 12 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 12 bars/lounges
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinecitta
  • Ikebana
  • La Gira Rodizio
  • Le Relais Gourmand
  • Macao

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: DOP 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: DOP 0 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Yep, Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive has a free self car park.

Are there any beaches close to Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

The closest beach to Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is Macao Beach (7.7 km).

Is there a spa on site at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Yep, there is an onsite spa at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive have a pool?

Yep, and guests love it! Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive features 2 outdoor pools, a full-service spa and a health club.

What makes Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive a romantic place to stay?

Couples spa treatments, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive.

Is Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is a hit with families.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

No, Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

No, only service animals are allowed.

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2444 out of 4127 reviews
Rating 8 - Good. 669 out of 4127 reviews
Rating 6 - Okay. 438 out of 4127 reviews
Rating 4 - Poor. 260 out of 4127 reviews
Rating 2 - Terrible. 316 out of 4127 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Fabian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We had a very large group of about 16 families. besides some of the waitresses and bartenders the resort is subpar especially in the food department and the beach bar as the mix drinks were never the same as the previous. Food was also very salty and besides the Japanese specialty restaurants there was not much to write about. We made the best of this 1 week trip with the large group as we always do.
Stayed 7 nights in Nov 2024

10/10 Excellent

Volha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welffin was the best thank you
Stayed 13 nights in Nov 2024

10/10 Excellent

Nina-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Hector and Luz were amazing great service so friendly and accommodating thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

Vladimir Alí García

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio fue excelente. Muy atentos.
Stayed 7 nights in Nov 2024

10/10 Excellent

Silviu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. We were here for 5 nights and we could not understand why people give them mixed reviews. We really enjoyed the food the beach and people were excellent. Clean room and room service was excellent. Luz Mateo was very helpful with eveything
Stayed 5 nights in Nov 2024

10/10 Excellent

Elena, Seminole

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience with our stay. Welfrin was absolutely fabulous assisting us. Thank you so much
Stayed 11 nights in Nov 2024

2/10 Terrible

Zhanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was long even though no line existed Room not clean Beds not comfortable Not enough pillows Not enough towels for 4 people in the room Bottle water in big bottles are warm not able to fit in small refrigerator Conceirge was not able to reserve restaurants for 6 or 7 pm only after 9pm We only ate at 2 restaurants Beach was great that was the only good thing at that particular reaort At buffer at numerous occasion not enough cups for a juice [empty] No forks We had to wait for a long time at times for even drinks at the buffet At restaurants not attentive people not good service Door between two rooms is not closed properly at family suite Dont book tbis resort So many others near by I would rate this resort 2 stars
Stayed 5 nights in Nov 2024

10/10 Excellent

Romulus, fredericksburg

Travelled with family
Hotel was fine! Room had a heavy moisture smell ! Some improvements towards room cleanliness could be done!
Stayed 7 nights in Nov 2024

4/10 Poor

Adina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

Alin G

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On our arrival they room was dirty, shower was leaking , there was mold in the rooms , they showed us 3 other rooms and they were all moldy and dirty , the staff was rude and told us we had no choice but to choose one of the rooms , so we ended up choosing a room because we couldn’t really leave since our flight was booked a week from our arrival and we looked at other resorts near and they were comps booked . The staff at restaurants were slow and rude , the resort looked completely different than what you see on their photos and not in a good way . The buffets were dirty and food was handled not very safely .. beach was ok , pools were clean . Our roof started leaking in the shower when we used the ac so we weren’t able to use that at all. We asked them to fix it but they never did . Just overall not a good place or experience.. I would look somewhere else . We went because of the good reviews but honestly idk how any of those exist because everyone we spoke to were also very disappointed.

10/10 Excellent

Pierre-Luc

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family spot, pools and waterslides were perfect.

6/10 Okay

Michal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Rooms need some maintenance. VIP package sale breakfast was a bad experience. Normal rooms are definitely not 5 stars, more like 3 stars.
Stayed 8 nights in Nov 2024

6/10 Okay

RALUCA, FREDERICKSBURG

Disliked: Cleanliness, property conditions & facilities
The resort needs a better management of the check in process and the service at the buffet primarily. The buildings needs updates, lobby is outdated and very hot, rooms are small, outdated, everything smells even the pillows, doors are not closing properly, hairdryer not working, shower heads are ready to fall… just not at all what I am used to when traveling to all inclusive resorts. The buffet was by far the worst in food choices, cleanliness and service, always needed to ask for , cups etc.
Stayed 6 nights in Nov 2024

2/10 Terrible

Gavriel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I only liked the beach Service and restaurants not as good as other properties that are listed 5 stars on expedia
Stayed 5 nights in Nov 2024

10/10 Excellent

Esthela

Stayed 4 nights in Nov 2024

10/10 Excellent

Camelia

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 7 nights in Nov 2024

2/10 Terrible

sorin

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID, I have been to more than 28 resorts in the Caribbean over the last three years. This is the worst in my opinion. Here are a few of the reasons: -No fresh towels and when asked each time took more than 4 phone calls and 3 -6 hours to get fresh towels -you are not allowed to throw toilet paper in the toilet. The resort is not made for that and it clogs the toilet. -we were a group of 76 persons and more than half of the rooms had different kind of bugs and cockroaches ( one first floor room had a snake - no joking ) -the beach restaurant often didn’t have availability for 30 min at the time , or forks and cups for the water When they were asked to fix the problem, they did nothing about it. -Get ready for mosquitoes. More than half of us had a hard time with a lot of mosquito bites. Most of the hotels spray for mosquitoes, definitely not this one. -the hotel is old and needs a lot of updates -and this list can go on and on. Honestly pay a little bit more and go somewhere else. Usually, I do not write reviews, but I had to write this one.
Stayed 7 nights in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great vacation. The pool, waterpark, bars, buffet were amazing. The restaurant Route 66 was the best service and food. Majority of the staff were very friendly and helpful. The recommendations for the excursion for the buggy’s and cave swim and beach was only 4-5 hrs which was absolutely the best. Highly recommend it just be sure to bring clothes and shoes you don’t care for. You will get muddy.
Stayed 5 nights in Nov 2024

8/10 Good

Ulyana

Travelled with family, Travelled with group
Liked: Cleanliness
Not bad.
Stayed 9 nights in Nov 2024

6/10 Okay

kamila Cardoso Arantes, marlborough

Travelled with family
Liked: Amenities, property conditions & facilities
It’s definitely not a 5 star hotel! The hotel it’s gorgeous, beautiful landscaping ! The staff some were wonderful, like Alejandra from concierge service and the lovely girl bartender on the beach bar! But some… was almost they were there doing us a favor!People forgot how hard was Covid without people traveling! One thing that made me upset was the man selling travel experiences ,Ms Alegria , he sold us a package and wasn’t what he told us! The buggies was in bad shape, no sit belts, all rusted and the horses was so skinny, the were in so bad shape that we couldn’t ride! Drinks…. Warm beer all the time, many times I asked for a drink and they would say run out! To the point that one time other server heard and got me , she was very kind and did not accept my tips! We stay for 6 nights,7 days! I like it but I wouldn’t go back
Stayed 6 nights in Nov 2024

6/10 Okay

Micheal

Travelled with family and small children
Liked: Staff & service
The property and trip was worth the money I guess. We paid $4300 for 2 adults and a toddler. The property rooms needs updated and better cleaning. The drinks and options were limited. The rooms are damp and mouldy. Staff can be great, especially at the buffet. If you don’t tip well, you will receive terrible service. The beach and beach bar and food is good. The Lunch buffet at the pool is decent. Dinner was lacking. The A la cartes we’re good. I don’t need to come back. I’m DR, find a true 5 star, this report is a 3 star at best.
Stayed 7 nights in Nov 2024

8/10 Good

Sylvia

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Lots of things to do. Lots of entertainment. Walking to the water park felt like a whole new resort with the sports bar and coffee shop. There was some mold in rooms and bathtub had no drain plug.
Stayed 7 nights in Nov 2024

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
Snakes , bugs in the rooms Very bad smell in the rooms
Stayed 6 nights in Nov 2024

10/10 Excellent

HORIA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Julio Cesar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!!
Stayed 3 nights in Nov 2024