Paradisus Palma Real Golf & Spa Resort All Inclusive (Punta Cana, DOM): Reviews & Deals from NZ$992

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Luxury property on the beach, with 11 outdoor pools

Where to?

Dates

April 2025

May 2025

The Reserve Adults Only Suite Ocean Front | Beach/ocean view

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All-inclusive
Pet-friendly

includes taxes & fees

30 Apr - 1 May

Explore the area

Playa de Bávaro, Punta Cana, La Altagracia, 23000

Cocotal Golf and Country Club
‪12 min walk‬
Los Corales Beach
‪12 min drive‬
Bavaro Beach
‪17 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪27 min drive‬

Room options

Surprise my Stay

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Renovated in 2022

49 sq m
Sleeps 4
1 King Bed

1 bedroom, premium bedding, pillow-top beds, free minibar

Two Bedroom Master Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

127 sq m
Sleeps 6
1 King Bed OR 2 Single Beds and 1 Double Sofa Bed

The Reserve Presidential Suite Ocean Front Adults Only

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Private rooftop hot tub

Air conditioning

Connecting rooms available

Free minibar items

167 sq m
Ocean view
Sleeps 5
1 King Bed and 2 Double Beds

Junior Suite Garden View Adults Only

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Renovated in 2022

49 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed

The Reserve Adults Only Suite Ocean Front

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Renovated in 2022

49 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean View

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

Flat-screen TV

50 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

The Reserve Adults Only Suite Ocean View

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Renovated in 2022

49 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite Ocean Front

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

Flat-screen TV

66 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean Front

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

Flat-screen TV

50 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

Master Suite Swim-Up

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

99 sq m
Sleeps 4
1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

Flat-screen TV

53 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

The Reserve Adults Only Junior Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Renovated in 2022

49 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite Swim-Up

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

Flat-screen TV

76 sq m
Sleeps 4
1 King Bed OR 2 Single Beds

Two Bedroom Master Suite Swim-Up

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

175 sq m
Sleeps 5
1 Double Bed OR 2 Single Beds

The Reserve Adults Only Junior Suite Swim Up

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free minibar items

Flat-screen TV

Renovated in 2022

49 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Junior Room, Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

Flat-screen TV

49 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Master Suite Deluxe

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

73 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the area

Punta Cana

Paradisus Palma Real Golf & Spa Resort All Inclusive places you in the heart of Punta Cana, connected to the convention centre and 1 km (0.6 mi) from Cocotal Golf and Country Club. Highlights at this luxury property include 8 restaurants, 11 outdoor swimming pools and a full-service spa. .A relaxing day at YHI Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, THE LUNCH BOX FAMILY KITC, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the 4 outdoor tennis courts and free kids' club. 69277 square feet (6436 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a winery, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and litter trays. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Bávaro property, you'll be 2.6 km (1.6 mi) from Los Corales Beach and 3.3 km (2.1 mi) from Cortecito Beach.

What's nearby

Cocotal Golf and Country Club - 12 min walk - 1.0 km
Downtown Punta Cana - 9 min drive - 5.8 km
Cortecito Beach - 11 min drive - 3.8 km
Los Corales Beach - 12 min drive - 2.9 km
Bavaro Beach - 17 min drive - 4.7 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 27 min drive

Restaurants

‪Lobby Bar - ‬10 min walk
‪World Cafe - ‬1 min drive
‪Lobby Bar - ‬8 min walk
‪Seaside Grill - ‬6 min drive
‪Riviera Restaurant - ‬6 min walk

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Luxury property on the beach, with 11 outdoor pools

Paradisus Palma Real Golf & Spa Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Paradisus Palma Real Golf & Spa Resort All Inclusive, you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers an attached winery, a complimentary children's club and a children's pool. Self parking is free. A complete renovation of Paradisus Palma Real Golf & Spa Resort All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

596 guestrooms or units

3 levels

16 buildings

8 dining venues

3 bars on the beach

3 bars by the pool

2 swim-up bars

11 bars or lounges

Conference rooms

69277 sq ft of conference space

6436 sq. m of conference space

Built in 2005

Buffet breakfast (free)

Winery on site

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Corner/local shop

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Paradisus Palma Real Golf & Spa Resort All Inclusive offers 596 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

YHI Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

6 Apr - 7 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free area shuttle
Area shuttle
Free shopping centre shuttle
Free secured self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
11 bars/lounges
2 swim-up bars
3 beach bars
3 poolside bars
8 restaurants
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

BLUE AGAVE
MALVA (+18)
MASCALZONE
MINA
THE LUNCH BOX FAMILY KITC

Things to do

11 outdoor pools
27-hole adjacent golf course
4 outdoor tennis courts
Arcade/game room
Beach volleyball
Beach yoga
Bicycles
Billiards/pool table
Children's pool
Farming classes
Fitness classes
Free children's club
Full-service spa
Golf
Golf clubhouse
Gym
Optional golf privileges
Piano
Pilates classes
Racquetball/squash
Shopping
Tennis lessons
TV in common areas
Wine tasting room
Winery
Winery release events

Family friendly

11 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free area shuttle
Free children's club
Free supervised activities for children
Grocery/convenience store
Laundry facilities
Lifeguards on site
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

13 meeting rooms
Business centre
Computer station
Conference centre (69,277 square foot of space)

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On a private beach
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Outdoor treatment areas
Spa open daily
Sports massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Braille/raised signage
Doorbell and phone notification
Front entrance ramp
Lift (127 centimetre wide door)
Tile flooring in public areas
Tile flooring in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch flat-screen TV with cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Free stocked minibar

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Eco-friendly toiletries
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets: DOP 5400 per pet (varies based on length of stay)
Only dogs are allowed
Food and water bowls, an off-lead area and litter trays are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: DOP 5400 per pet (varies based on length of stay)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Golf

Paradisus Palma Real All Inclusive

Paradisus Palma Real Golf

Paradisus Real

Paradisus Real Palma

Paradisus Palma Real Golf Resort All Inclusive Punta Cana

Paradisus Palma Real Golf Resort All Inclusive

Paradisus Palma Real Golf All Inclusive Punta Cana

Paradisus Palma Real Golf Spa Resort All Inclusive

Parasus Palma Real Inclusive

Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Paradisus Palma Real Golf & Spa Resort All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradisus Palma Real Golf & Spa Resort All Inclusive?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Paradisus Palma Real Golf & Spa Resort All Inclusive on 30 Apr 2025 start from NZ$992.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yep, Paradisus Palma Real Golf & Spa Resort All Inclusive has a free self car park.

Are there any beaches close to Paradisus Palma Real Golf & Spa Resort All Inclusive?

The closest beach to Paradisus Palma Real Golf & Spa Resort All Inclusive is Bavaro Beach (3.5 km).

Is there a spa on site at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yep, YHI Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a pool?

Yep, and guests love it! Paradisus Palma Real Golf & Spa Resort All Inclusive has 11 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Paradisus Palma Real Golf & Spa Resort All Inclusive features a private beach, 3 beach bars and 11 outdoor pools. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Paradisus Palma Real Golf & Spa Resort All Inclusive a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Paradisus Palma Real Golf & Spa Resort All Inclusive.

Is Paradisus Palma Real Golf & Spa Resort All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Paradisus Palma Real Golf & Spa Resort All Inclusive is a hit with families.

Are there hot tubs in the rooms at Paradisus Palma Real Golf & Spa Resort All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive serve breakfast?

Yep, free buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Paradisus Palma Real Golf & Spa Resort All Inclusive?

No, Paradisus Palma Real Golf & Spa Resort All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 11 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Dogs are welcome at Paradisus Palma Real Golf & Spa Resort All Inclusive, with dog exercise areas, food and water bowls and litter trays on offer.

Is there a golf course on site at Paradisus Palma Real Golf & Spa Resort All Inclusive?

There is a golf course next to Paradisus Palma Real Golf & Spa Resort All Inclusive.

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

8.4

Very good

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

satish

Travelled with family

31 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overalll it was good experience, though in restaurants food should br properly heated

Stayed 5 nights in Dec 2024

10/10 Excellent

jamoonie

30 Dec 2024

Stayed 4 nights in Dec 2024

10/10 Excellent

Teresa

30 Dec 2024

Stayed 7 nights in Dec 2024

10/10 Excellent

Joely

30 Dec 2024

Stayed 3 nights in Dec 2024

8/10 Good

Purnima

30 Dec 2024

Stayed 4 nights in Dec 2024

8/10 Good

Juliet, chicago

29 Dec 2024

Stayed 4 nights in Nov 2024

10/10 Excellent

taumara

Travelled with family

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay. These was my 7 time visiting these hotel

Stayed 6 nights in Dec 2024

10/10 Excellent

Dilfuza

Travelled with family, Travelled with family and small children

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great; however, the resort lacked entertainment for kids.

Stayed 6 nights in Dec 2024

10/10 Excellent

Cadette Lancy

Travelled with partner

28 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Loved the property! Such a great experience

Stayed 4 nights in Dec 2024

8/10 Good

Danielle, Brooklyn

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful and there were pools for everyone. Never been to a property with so many pools. Property has amazing dinner options and restaurants. However, I had a bathroom showered that flooded and was never repaired. Booked 2 rooms but was given rooms on opposite ends of the property. So my mother was alone on other side of property. Front desk staff did not work hard to correct this error.

Stayed 4 nights in Dec 2024

10/10 Excellent

Ramesh

27 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Travelled with family

26 Dec 2024

Very clean and attentive

Stayed 3 nights in Dec 2024

6/10 Okay

Allison

Travelled with partner

26 Dec 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The facility itself was five stars, newly renovated, clean, well maintained. The adults only, Reserve section was quiet, peaceful and relaxing, the family side however that we only walked through was chaos. The food was poor. Often cold, no flavor, flies on the buffet food, and the restaurants on the property were very disappointing. At this price point food should be better. The service was not five star and certainly not to the standard we expected based on price. Upon check in the staff at the desk couldn’t find our reservation and asked if we were at the right place. When we asked for the WiFi password to be able to pull up reservation info he said no. Eventually they found our name and then showed us to a room that was already occupied and also not the level room we booked. Our concierge then left us in the hall for 30 minutes to try to find us a room. He had no clue what was going on. They tried to put us again in a room that wasn’t the level we booked for one night until they found something else, we declined and then waited another hour until they located a room for us. Our room came with a concierge that was supposed to be available to you and help, ours was often unavailable or not working and there was no other contact person so often didn’t get the reservations we wanted. Overall the level of service from the staff was extremely disappointing, at a hotel at this level you expect them to be able to anticipate needs or at least help meet yours, which didn’t happen.

Stayed 4 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family

26 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the swim up suite! It was perfect for our family of 5

Stayed 5 nights in Dec 2024

10/10 Excellent

Kimberly

25 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2024

6/10 Okay

Suzana

Travelled with family and small children

25 Dec 2024

Liked: Cleanliness

Disliked: Staff & service

I recently spent five nights at an all-inclusive resort in Punta Cana, and unfortunately, I left feeling disappointed. Despite promises of luxury and convenience, several aspects of the stay fell short. One of the biggest issues was securing reservations for specialty restaurants. Over my five-night stay, I couldn’t get a spot at any of them, which was frustrating for an all-inclusive experience. The buffet, while offering variety, often served food that was cold and of questionable quality. To make matters worse, service was incredibly slow, despite the staff being friendly and trying their best. On the positive side, housekeeping was excellent—our room was consistently clean and well-maintained. However, the room service app was never functional, adding to the inconvenience. The beach area was well-kept, and the resort did a good job managing the sargassum, which was a nice touch. The resort also wasn’t ideal for families with young children. The pool area was limited, and there were few kid-friendly activities or amenities. I was also told I could access the nearby Melia water park for free, but later learned there was a fee and I had to watch a long "video" (likely a timeshare pitch) to get passes. Though the staff was friendly, slow service and poor communication made it hard to fully enjoy the stay. Given these issues, I wouldn’t return to this resort, especially when there are better options in the area, particularly for families.

Stayed 5 nights in Dec 2024

10/10 Excellent

David

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We loved it. The only thing we have to say is that they should change the stake provider for the steak cause is terrible quality. Also the Mexican restaurant they should double check the plates.

Stayed 3 nights in Dec 2024

6/10 Okay

Sidionio andrew

Travelled with partner

23 Dec 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Hi guys it definitely not a 5 star hotel it seems a bit outdated lack of restaurants foods great but overal experience seems more like a golf resort for the boys …….over priced but staff is great

Stayed 7 nights in Dec 2024

10/10 Excellent

Tatiana Elena

20 Dec 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Iris M

20 Dec 2024

Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Nov 2024

10/10 Excellent

Kayla

Travelled with partner

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is absolutely Gorgeous. The staff are all so nice, friendly, and helpful. We had Antonio as our concierge and he was great!!! Took care of everything for us. I would definitely go back!!!

Stayed 4 nights in Dec 2024

10/10 Excellent

Mandeep

Travelled with family

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beaches and pool areas are very spacious and clean. Almost no seaweed (they clean everyday). The beach has the softest sand and no shells or anything to poke your feet. There are many restaurants on the property and our favorite was Blue Agave (Manager Santo and staff were very attentive), the hibachi grill was a lot of fun and entertaining and the food was really good. Flora was really good too. The golf was decent! We switched over to Reserve and got access to premium liquor which made the stay very nice. Overall I highly recommend this place.

Stayed 6 nights in Dec 2024

10/10 Excellent

Violeta N

16 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov 2024

10/10 Excellent

RAJIB, Fair Lawn

Travelled with family

14 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice property. Have recommended to my friends.

Stayed 4 nights in Nov 2024

Paradisus Palma Real Golf & Spa Resort All Inclusive

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