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Hotel Criol

3.5 star property
Hotel with a 24-hour front desk, near Aqueduct of Santiago de Querétaro

Photo gallery for Hotel Criol

Terrace/patio
Exterior detail
Outdoor pool
Estándar 1 cama King | Bathroom
Estándar 1 cama King

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is NZ$87
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪2 min drive‬
  • Corregidora Stadium
    ‪5 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪38 min drive‬

Room options

View all photos for Estándar 1 cama queen

Estándar 1 cama queen

Estándar 1 cama queen

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Doble superior

Doble superior

Doble superior

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King

Estándar 1 cama King

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Cable channels
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

Hotel Criol puts you in the heart of Querétaro, within steps of Ignacio Mena Rosales House of Culture and Church of the Congregation of Our Lady of Guadeloupe. Highlights at this hotel include a restaurant and an outdoor swimming pool. .This hotel has free WiFi in public areas, a business centre and concierge services. Other amenities include laundry facilities, a 24-hour front desk and a library. Full breakfast is available on weekdays between 8:00 AM and noon and on weekends between 9:00 AM and 1:00 PM. There's also the convenience of airport drop-off service. .Attractions within a 10-minute drive of this 3.5-property class Downtown Querétaro hotel include Aqueduct of Santiago de Querétaro and Corregidora Stadium.

What's nearby

  • Alameda Hidalgo Park - 12 min walk - 1.1 km
  • Aqueduct of Santiago de Querétaro - 14 min walk - 1.2 km
  • Puerta la Victoria - 19 min walk - 1.6 km
  • Josefa Ortiz de Domínguez Auditorium - 2 min drive - 1.8 km
  • Corregidora Stadium - 5 min drive - 4.2 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive

Restaurants

  • ‪Maria y Su Bici - ‬2 min walk
  • ‪Alquimia Bar - ‬2 min walk
  • ‪El Jardin de Azu - ‬2 min walk
  • ‪Maruca - ‬2 min walk
  • ‪La Xurería - ‬1 min walk

About this property

Hotel Criol

Hotel with a 24-hour front desk, near Aqueduct of Santiago de Querétaro
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business centre. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at Hotel Criol.

Smoking is allowed in designated areas at this 3.5-star Querétaro hotel.

  • 1 building
  • 24 guestrooms or units
  • 3 levels
  • Built in 2016
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel Criol offers 24 air-conditioned accommodations with laptop-compatible safes and free toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Pet-friendly
  • Free WiFi
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  • Air conditioning
4.7 out of 5, Exceptional, 294 reviews
The price is NZ$188
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:00 PM (MXN 290 per day)
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Criol

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 225 to 450 for adults and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 290 per day (2907 ft away; open 7:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Hotel Criol?

Hotel Criol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Criol?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Criol on 28 Apr 2025 start from NZ$87.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Criol have a pool?

Hotel Criol has an outdoor pool.

Does Hotel Criol serve breakfast?

Sure does, full brekkie is on offer on weekdays between 8:00 AM and noon and weekends between 9:00 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Criol?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Criol?

Yep, you can grab a meal at Hotel Criol's onsite restaurant.

What time are check-in & check-out at Hotel Criol?

Check-in begins at 3 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Criol?

No, pets and service animals are not allowed.

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallish room but very efficient use of space and well appointed. Hot tub showing its age but held the water heat well. Definitely would recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheri

Stayed 2 nights in Jan 2025

10/10 Excellent

Reyna

Stayed 1 night in Jan 2025

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Craig, Los Angeles

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Very unfriendly young man with glasses checked me in, this hotel has a very cold energy, by far the most unfriendly hotel we stayed in on a three city trip over NYE. I would not recommend or consider staying there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zen Hotel in the Middle of Queretaro City Center

I would definitely stay at Hotel Criol. The staff was very friendly and helpful. Great location and the area was very quiet and peaceful. The bed and the pillow were very comfortable. Beautiful property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge, West Roxbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place , great service
Stayed 2 nights in Dec 2024

10/10 Excellent

José Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy agradable y seguro.
Stayed 1 night in Dec 2024

10/10 Excellent

JOZEF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight. Lots of dining options within walking distance. Appreciated the airport shuttle service. Overall great stay. I would stay here again solo or with family.
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo sensacional
Stayed 1 night in Dec 2024

10/10 Excellent

Lucia, pasadena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here with our children. Very cute place. Beds were comfortable and the rooms were very clean. We enjoyed being close to the plazas.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra, East Hampton

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El diseño está excelente. Falta un poco de más aseo en los cuartos
Stayed 1 night in Nov 2024

10/10 Excellent

Kusum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem ❤️
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel. Kind staff

Fabulous in every way.
Stayed 1 night in Nov 2024

10/10 Excellent

Chamain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded our expectations, esp for the price. The amenities were wonderful. The shower was terrific, staff is excellent and helpful. The bed and room arrangement was all I could ask for.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a beautiful setting. I will continue to stay here when in Querétaro.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, La Mesa

Travelled with partner
A lovely hotel. Friendly bilingual staff. Fast check-in and check-out. Beautiful large room with a private patio. Garden shower. Very comfortable bed and quality linens & toiletries. We decided to stay an extra day! In the heart of historic area. Mirador (scenic overlook) a 7 minute walk away. Very safe and walkable area with restaurant/bars, antique stores, churches. We will return!
Stayed 1 night in Oct 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alfrida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. We have a great vacation. Location amazing. We will be back soon.
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, the problem is the parking you need pay extra to park in their parking. Nothing was mentioned before the reservation.
Stayed 1 night in Sep 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024