SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel with free parking, near Reno-Sparks Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Bar (on property)
Exterior
Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Parking included
  • Parking available
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
1981 Terminal Way, Reno, NV, 89502
  • Grand Sierra Resort Casino
    3 min drive
  • Atlantis Casino
    4 min drive
  • Peppermill
    5 min drive
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    9 min walk

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Reno

SureStay Plus Hotel by Best Western Reno Airport puts you in the centre of Reno, 4.2 km (2.6 mi) from Reno-Sparks Convention Center and 4.3 km (2.7 mi) from National Automobile Museum. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .The restaurant, Plaza Court, serves American cuisine and is open for breakfast and dinner. Crosswinds is the hotel's own bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. There's also the convenience of extended parking. .With a stay at this Reno hotel, you'll be 4.5 km (2.8 mi) from Nevada Museum of Art and 4.9 km (3 mi) from National Bowling Stadium.

What's nearby

  • Grand Sierra Resort Casino - 3 min drive - 2.8 km
  • Reno-Sparks Convention Center - 4 min drive - 4.5 km
  • Peppermill - 5 min drive - 4.1 km
  • National Bowling Stadium - 6 min drive - 4.8 km
  • Reno Events Center - 6 min drive - 4.9 km

Getting around

  • Reno Station - 9 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Reno Draft House - ‬4 min drive
  • ‪Jack in the Box - ‬2 min drive
  • ‪Denny's - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel with free parking, near Reno-Sparks Convention Center
SureStay Plus Hotel by Best Western Reno Airport offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 4400 square feet (409 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Reno Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Reno hotel is smoke free.

  • 265 guestrooms or units
  • 3 levels
  • 4400 sq ft of conference space
  • 409 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (4,400 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Reno Airport?

Yep, SureStay Plus Hotel by Best Western Reno Airport has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on 25 Nov 2024 start from NZ$166.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Reno Airport have a pool?

SureStay Plus Hotel by Best Western Reno Airport has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

What makes SureStay Plus Hotel by Best Western Reno Airport a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at SureStay Plus Hotel by Best Western Reno Airport.

Is SureStay Plus Hotel by Best Western Reno Airport family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that SureStay Plus Hotel by Best Western Reno Airport is a hit with families.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Reno Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at SureStay Plus Hotel by Best Western Reno Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SureStay Plus Hotel by Best Western Reno Airport?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus Hotel by Best Western Reno Airport?

No, only service animals are allowed.

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1010 reviews" "
Rating 8 - Good. 313 out of 1010 reviews" "
Rating 6 - Okay. 126 out of 1010 reviews" "
Rating 4 - Poor. 62 out of 1010 reviews" "
Rating 2 - Terrible. 48 out of 1010 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie, Rich Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling with our son and had two trucks. One truck was hauling a large camper and the other a car. There was plenty of parking for us with easy access to the main highway. The rooms were large and the staff was friendly, helpful and courteous. The restaurant on site had a nice breakfast. We stayed two nights and will stay again if we are in the area.
Stayed 1 night in Aug 2024

2/10 Terrible

Cynthia, Carson City

Disliked: Staff & service, property conditions & facilities
No complimentary coffee in the lobby. The floors are not sound proof. Sounded like elephants stomping above us all night. Did not get any sleep. Staff minimally helpful with a “can’t do” attitude.
Stayed 1 night in Aug 2024

10/10 Excellent

Pat, Weaverville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, accommodated our request to stay in room near check out.
Stayed 1 night in Aug 2024

8/10 Good

Joshua, DAYTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at this hotel!
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
ADA room wasn’t even close
Never-Mind the horrid dirty -mildew smell emitting from the hallway carpets upon walking to the room… I Booked this room for my mother who required an ADA room. Thankfully she isn’t wheelchair bound because if she was, this would have been a disaster. The threshold for the shower was dangerous. The sink wasn’t remotely at code compliance. The bed was so tall she had to buy a step stool to get in the bed due to her physical limitations. Aside from that- the wifi was down for the entire stay and there was absolutely no concession made for that.
Stayed 1 night in Aug 2024

8/10 Good

Colby

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Prepare for a downgrade
I'd booked a King Suite. When I arrived, I was told that they'd overbooked and I could get a regular room with 2 beds. When I asked about some sort of compensation or grace for their overbooking, I was told that "since I prepaid, that there was nothing they could do." WOW! Getting my money in advance is cause to not respect me or fulfill their promise of the room I was expecting.
Stayed 1 night in Aug 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel. Nothing to fancy but really close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good AC, excellent mattress, fridge, microwave. Could use power outlets on both sides of the bed. The shower nozzle needs replaced.
Stayed 1 night in Aug 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Longtime parking is not for handicapped, to far to walk. Did like how the driver drove me back to pick up my car.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and friendly staff. Lounge on site, pool area is awesome!
Stayed 1 night in Aug 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the proximity to the airport. Clean rooms. Comfy beds. Staff was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Marjorie von

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport.
Stayed 1 night in Aug 2024

8/10 Good

Halana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a little dated but has been recently renovated. The bathroom needed some work in the shower as the caulking in one corner was a poor excuse of a job. But it was clean and had a restaurant.
Stayed 1 night in Aug 2024

8/10 Good

Sheryl

Breakfast was advertised, but when I got there, they told me they only gave a discount at a restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lotus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that you could park your car( for a price) while flying out, and shuttle free to airport. Pillows were really hard.
Stayed 1 night in Aug 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight arrived into Reno very late so it was nice that the hotel was so close to the airport. The staff was friendly and helpful. Rooms were clean and the bed was comfortable. Overall good stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Aug 2024

8/10 Good

Diane

Business traveller
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024