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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel with free parking, near Reno-Sparks Convention Center
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Exterior
Exterior
Ballroom
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
The price is NZ$145
includes taxes & fees
7 Feb - 8 Feb

Explore the area

Map
1981 Terminal Way, Reno, NV, 89502
  • Grand Sierra Resort Casino
    ‪3 min drive‬
  • Atlantis Casino
    ‪4 min drive‬
  • Peppermill
    ‪5 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪9 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (1st Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)

Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)

Suite, 1 King Bed, Non Smoking, Fireplace (Dining Table)

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Aiden by Best Western South Reno

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1718)
The price is NZ$300
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Aiden by Best Western South Reno

About the area

Reno

SureStay Plus Hotel by Best Western Reno Airport puts you in the centre of Reno, 4.2 km (2.6 mi) from Reno-Sparks Convention Center and 4.3 km (2.7 mi) from National Automobile Museum. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .The restaurant, Plaza Court, serves American cuisine and is open for breakfast and dinner. Crosswinds is the hotel's own bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. There's also the convenience of extended parking. .With a stay at this Reno hotel, you'll be 4.5 km (2.8 mi) from Nevada Museum of Art and 4.9 km (3 mi) from National Bowling Stadium.

What's nearby

  • Grand Sierra Resort Casino - 3 min drive
  • Reno-Sparks Convention Center - 4 min drive
  • Peppermill - 5 min drive
  • National Bowling Stadium - 6 min drive
  • Reno Events Center - 6 min drive

Getting around

  • Reno Station - 9 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Reno Draft House - ‬4 min drive
  • ‪Jack in the Box - ‬2 min drive
  • ‪Denny's - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel with free parking, near Reno-Sparks Convention Center
SureStay Plus Hotel by Best Western Reno Airport offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 4400 square feet (409 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Reno Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Reno hotel is smoke free.

  • 265 guestrooms or units
  • 3 levels
  • 4400 sq ft of conference space
  • 409 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (4,400 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Reno Airport?

Yep, SureStay Plus Hotel by Best Western Reno Airport has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on 7 Feb 2025 start from NZ$145.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Reno Airport have a pool?

SureStay Plus Hotel by Best Western Reno Airport has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

What makes SureStay Plus Hotel by Best Western Reno Airport a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at SureStay Plus Hotel by Best Western Reno Airport.

Is SureStay Plus Hotel by Best Western Reno Airport family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that SureStay Plus Hotel by Best Western Reno Airport is a hit with families.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Reno Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at SureStay Plus Hotel by Best Western Reno Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SureStay Plus Hotel by Best Western Reno Airport?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus Hotel by Best Western Reno Airport?

No, only service animals are allowed.

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 456 out of 1006 reviews" "
Rating 8 - Good. 314 out of 1006 reviews" "
Rating 6 - Okay. 127 out of 1006 reviews" "
Rating 4 - Poor. 62 out of 1006 reviews" "
Rating 2 - Terrible. 47 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Carrol

Stayed 1 night in Oct 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Oct 2024

6/10 Okay

Kathleen

I booked with you because you had a pool and the whole time I was there it was closed and that was irritating to me I checked 4 times and the front desk clerks was never there had breakfast one morning and it took foreve! I will not be staying with this company again
Stayed 2 nights in Jul 2024

10/10 Excellent

Wyndy

Stayed 1 night in Oct 2024

10/10 Excellent

Erin M.

Stayed 1 night in Oct 2024

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and comfortable
Comfortable a little dated interior but staff was friendly!! Could use more than 2 towels in the room but was clean and again nice for the price also!
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness
Room was very clean staff very friendly
Stayed 1 night in Oct 2024

4/10 Poor

Todd

Business traveller
Liked: Cleanliness
Disliked: Staff & service
When I arrived after 8 hours of flying, the check in person couldn't be bothered so to speak. Never said hello, etc. Just give me your ID and credit card.... Never looked up, just did her thing, gave me 2 keys to the door.... I travel a great deal for my work and there are lots of hotel options....As your front door, she needs to be reminded of the basics..... A simple greet, enjoy your stay, if you need XYZ, etc. I am not being overly sensitive, her body language, attitude and handling was very poor.... I arrive about 7pm on Tuesday, 10/22, she was bout 5ft 5 inches tall, very thin and long brown hair if that helps to identify the person. Thank you.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan, Derrick City

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice place to stay. Close to the airport, staff was friendly. Shuttle to and from airport was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Stayed 1 night in Aug 2024

10/10 Excellent

Francis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Oct 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here when we fly out for our trips. They are so friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2024

8/10 Good

kathleen

Travelled with partner
Liked: Cleanliness
the property has been here many years. its a little dated. fairly clean. rooms are good size, better than average. staff are average. fairly good price for rooms. convenient location. close to airport, and some of casinos, restaurants per car/taxi. area around is office, airport, industrial. nothing really walkable. air conditioners in room kind of noisy, but they work well.
Stayed 3 nights in Oct 2024

6/10 Okay

Douglas, Warman

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is very dated and needs upgrading, carpets, furniture and especialy the beds. Cards would not open the door and I had to go back to the desk to correct the issue. Only one person working the desk so had to wait in line for an extended period of time. Took way longer than it should have.
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good
Good location, excellent employees, very clean. Last 2 trips restaurant was closed but bar was open. The room was clean and comfortable but did have pealing paint in shower and smoke alarm in ceiling was hang loose
Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Charlene

Disliked: Cleanliness, staff & service, property conditions & facilities
I phoned hotel night b4 arrival to ask about dining room. Was told YES there was a dining room on property. Upon arrival we asked hrs. of dining room and were told it was CLOSED. Nothing but junk food in vending machine to eat. Room not good. Mattresses in poor condition.
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed at this hotel twice due to their location close to the airport. The first night was great. On our return trip to we stayed again because of their location but were disappointed by the attitudes of the night shift staff's the desk. Also be sure to put the parking permit in your windshield immediately... we left our car in one of their parking lots for about 40 minutes and came out to find a boot on our wheel.
Stayed 1 night in Oct 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stsy
Stayed 1 night in Oct 2024

8/10 Good

David, Lewisville

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice.
Stayed 4 nights in Oct 2024

6/10 Okay

BRENT

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Fair Facility, Fantastic Front Desk
"Tee" at the front desk was very sweet and super helpful. The hotel was ok. Nothing special and needed cleaning. It is an older location, but at least was safe.
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth

Liked: Cleanliness
Disliked: Staff & service
Did not appreciate housekeeping entering the room without knocking or announcing. Was in the process of getting dressed. Very disturbing.
Stayed 2 nights in Oct 2024