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Hilton Cabo Verde Sal Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cabo Verde Sal Resort

2 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Exterior
Boating
Couples treatment room(s), sauna, steam room, body treatments

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Avenida dos Hoteis CP230, Santa Maria, Sal, 4111
  • Santa Maria Pier
    15 min walk
  • Santa Maria Beach
    15 min walk
  • Santa Maria Town Square
    18 min walk
  • Sal Island (SID-Amilcar Cabral Intl.)
    17 min drive

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 73 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Family Suite, 1 King Bed

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool View

View from room

Room, 2 Double Beds, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 220 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Pool View

View from room

Superior Room, 1 King Bed, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Sea View

View from room

Room, 2 Double Beds, Partial Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Partial Sea View

View from room

Superior Room, 1 King Bed, Partial Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 37 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Sal

A luxury stay in Sal awaits you at Hilton Cabo Verde Sal Resort. Within a 20-minute stroll, you'll find Santa Maria Pier and Santa Maria Beach. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to EFORA SPA can include deep-tissue massages, Thai massages and aromatherapy along with access to the sauna and steam room. Cize Bar serves local and international cuisine. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and sauna. 5382 square feet (500 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include coworking space. Plus you'll find a casino, free Wi-Fi in public areas and a children's swimming pool. Free buffet breakfast is available daily between 7 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Sal hotel, you'll be 1.5 km (0.9 mi) from Santa Maria Town Square and 2.9 km (1.8 mi) from Ponta Preta.

What's nearby

  • Santa Maria Pier - 15 min walk - 1.3 km
  • Santa Maria Beach - 15 min walk - 1.3 km
  • Santa Maria Town Square - 18 min walk - 1.5 km
  • Kite Beach - 8 min drive - 3.5 km
  • Shark Bay Beach - 27 min drive - 6.6 km

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 17 min drive

Restaurants

  • ‪Bar de Praia - Oasis Atlantico - ‬8 min walk
  • ‪Restaurant Cabo Verde Riu Funana - ‬11 min walk
  • ‪Restaurante Espargos - ‬11 min walk
  • ‪Calema - ‬16 min walk
  • ‪The Dubliners - ‬11 min walk

About this property

Hilton Cabo Verde Sal Resort

Luxury hotel on the beach, with 2 outdoor swimming pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hilton Cabo Verde Sal Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour health club and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Sal hotel.

  • 1 building
  • 241 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 4 bars or lounges
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Hilton Cabo Verde Sal Resort offers 241 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Sal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

EFORA SPA has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:00 AM
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cize Bar
  • Magellan restaurant
  • Pool Bar
  • The Bounty Beach Club

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,382 square feet of conference space
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Cabo Verde Sal Resort

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 100
  • Christmas Eve (24 December) Gala Dinner per child: EUR 50 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 185
  • New Year's Eve (31 December) Gala Dinner per child: EUR 92.5 (from 6 to 12 years old)
  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40.00 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cabo Verde Resort
Hilton Cabo Verde Sal
Hilton Cabo Verde
Hilton Cabo Verde Sal Sal
Hilton Cabo Verde Sal Resort Sal
Hilton Cabo Verde Sal Resort Hotel
Hilton Cabo Verde Sal Resort Hotel Sal

Frequently asked questions

What is the cancellation policy at Hilton Cabo Verde Sal Resort?

Hilton Cabo Verde Sal Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cabo Verde Sal Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Cabo Verde Sal Resort on 7 Dec 2024 start from NZ$571.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cabo Verde Sal Resort?

Yep, Hilton Cabo Verde Sal Resort has a free self car park.

Are there any beaches close to Hilton Cabo Verde Sal Resort?

Yep, Hilton Cabo Verde Sal Resort is a short 15-minute walk from Santa Maria Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hilton Cabo Verde Sal Resort?

Yep, EFORA SPA is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Hilton Cabo Verde Sal Resort have a pool?

Hilton Cabo Verde Sal Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Hilton Cabo Verde Sal Resort?

Hilton Cabo Verde Sal Resort features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Cabo Verde Sal Resort a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Cabo Verde Sal Resort.

Is Hilton Cabo Verde Sal Resort family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hilton Cabo Verde Sal Resort is a hit with families.

Does Hilton Cabo Verde Sal Resort serve breakfast?

Sure does, complimentary buffet breakfast is available daily from 7 AM to 9:00 AM.

Is there a free airport shuttle available at Hilton Cabo Verde Sal Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Cabo Verde Sal Resort?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Cabo Verde Sal Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Cabo Verde Sal Resort?

No, pets and service animals are not allowed.

Hilton Cabo Verde Sal Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 266 reviews" "
Rating 8 - Good. 86 out of 266 reviews" "
Rating 6 - Okay. 25 out of 266 reviews" "
Rating 4 - Poor. 7 out of 266 reviews" "
Rating 2 - Terrible. 3 out of 266 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Papa Meissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, great swim pool, break first very complete and great staff. The see is close and safe
Stayed 5 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach hotel
Wanted a comfortable clean modern hotel within walking distance of the town and right next to the beach - that’s exactly what we got! Great location, perfect for those who don’t want one of the all-inclusive hotels and want the buzz of Santa Maria close by - a 15 min stroll along the beach path, no need for a taxi. Great facilities, great pool, and an ideal spot on the beach. On top of that, one of its greatest assets is the bounty beach bar/restaurant in front on the beach itself. Room + bathroom was clean, spacious and tidied every day, bed was comfortable and our courtyard facing room was peaceful quiet all night. Breakfast buffet had great choice. Staff were always friendly and helpful.
Stayed 14 nights in Jul 2024

10/10 Excellent

Hachem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfection !
si je devrais donner une note c'est sans aucune hésitation un 10/10. Tout s'est tellement bien passé pour nous, en famille avec 2 enfants vue en front de mer, le matin avec un bon café au balcon avec une superbe vue face a la mer. Aussi je voudrais donner une mention spéciale a tout le personnel de l'hôtel HILTON de SAL . Ils ont tous étaient au petit soin avec nous. 10/10 à M.Chris responsable de l'hôtel qui a fait en sortes que notre séjour se déroule a la perfection. 10/10 au restaurant BOUNTY a M.Arnand et son équipe (un clin d'œil a M.Derick). 10/10 a M.Sidy de la piscine. vraiment 10/10 a tout le monde, toujours avec un sourire Nous y reviendrons avec grand plaisir .
Stayed 14 nights in Jul 2024

8/10 Good

EDOUKOU ADELINE

Stayed 7 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the staff there. So kind and considerate. Honest working people. Loved it there 💕
Stayed 9 nights in Jul 2024

10/10 Excellent

LICINIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudio

Stayed 4 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were professional and extremely helpful. Both at reception and the restaurants. The cleaners unfortunately spoke Portuguese, so put my requests in at the front desk. Excellent choice at breakfast. Buffet in the evenings also had a great choice. As soon as food ran out, it was quickly replaced, both breakfast and dinner. On 2 occasions, the lifts stopped working, but was quickly fixed. Great location, 3 mins to the beach and 15 mins walk into town. Decaf coffee in rooms, but ask and regular coffee is provided. Lovely hotel, slept very well. Had a really relaxing holiday. Would stay again at the Hilton.
Stayed 7 nights in Mar 2024

10/10 Excellent

patrice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location for enjoying the beach was perfect! There is a lovely long clean beach with lounge chairs and shade for guests. Nice dining options. We stayed primarily at the resort due to travel timing but the nearby town was cute.
Stayed 2 nights in Mar 2024

6/10 Okay

PRECIOSA

Travelled with family
Liked: Cleanliness
HOTEL IS NOT A TRUE 5 STARS.ROOM OK BUT BELOW EXPECTATIONS.STAFF IS AVERAGELY NOT SO KIND WITH THE GREAT EXCEPTIONS OF KLEBER OF THE RECEPTION THE BARMAN ALADINO AND CARLOS AND MARIA GRAÇA FROM THE HOUSEKEEPER. BREKFAST IS REALLY AVERAGE AND NOT ACCORDINGLY TO A 5 STARS. WE CAN EVEN UNDERSTAND THE INTENTION OF DIFFERENTIATE THE HOTEL FROM OTHER ALL INCLUDED HOTELS IN THE ISLAND BUT THERE IS NOT EVEN DECENT BAR WHERE TO ENJOY A LITTLE. THE ONLY BAR IN THE HOTEL CLOSE AT 22:00. GOOD TO REST BUT... THE BEST OF THE HOTEL IS THE LOCATION BUT IN OUR OPINION DON'T WORTHY THE MONEY VALUE
Stayed 4 nights in Feb 2024

10/10 Excellent

kenny

Travelled with partner
Liked: Amenities
Amazing resort 10/10
Stayed 2 nights in Jan 2024

8/10 Good

melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel,very clean,great gardens,fabulous large room,comfortable bed,great bathroom, but the air conditioning turns off every time you open (not leave it open)just open the balcony door,so if you sit on balcony when you return to the room area it’s hot!!I understand the air conditioning going off it the door left open for a period of time,but not instantly! Also we missed dressing gowns and slippers I think for priced we paid they should be included!we realised on last they where available at request,maybe the hotel should offer ?maybe a note in the room? Also balcony was very small versus the size of room and our view was mainly trees and a peek of sea view..and the bar was under our balcony which made it not that private and a bit noisy. Reception staff very good,breakfast was amazing,lovely staff at breakfast,great coffee ,everything you could ever what available for breakfast. The staff at pool good,but think sunbed service would add to experience and surely you would increase sales? The staff at bounty bar during the day I found them uninterested and had a long wait,each time we went there,I think this area could do with a tidy up and maybe some new furniture on the beach.. In the evening we visited twice,the service was great,but both times I had to return my food Luke warm,bland very disappointing. The pool.sunbed,towels,beach area, all really good,though some of the wooden items around umbrella are looking untidy. Overall would revisit and recommend hotel.
Stayed 7 nights in Nov 2023

6/10 Okay

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I specifically booked a seaview room but got downgraded to a partial seaview room where it was more a view over the pool. I feel I was cheated since I had paid more for a sea view
Stayed 2 nights in Nov 2023

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like everything about it
Stayed 3 nights in Sep 2023

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

8/10 Good

Jason Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

4/10 Poor

ralph

Travelled with family
Stayed 14 nights in Aug 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the front desk to housekeeping were wonderful. Room was comfortable and the bathroom was spacious. Lots of sun lounges around the large pool. It was an easy walk to the main tourist and dining area in Santa Maria
Stayed 14 nights in Jul 2023

10/10 Excellent

Nikkina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay because of amazing staff!
This was an amazing stay! I would recommend this hotel without reservation! This is largely because of the amazing staff, from the front desk staff, the spa staff (I had an awesome massage and body treatment), to the waitstaff and the xleaning staff! I truly hope the hotel takes care of its employees, because they deserve it! The staff took care of every need with a smile, which is not easy given the difficult jobs they hold!
Stayed 4 nights in Jul 2023

10/10 Excellent

Richard, Hurricane

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful property, friendly staff
Stayed 2 nights in Jul 2023

10/10 Excellent

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with amazing facilities and friendly staff. Great for families with the hotel very accommodating. Would recommend!
Stayed 7 nights in Apr 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities and service
Modern, well maintained and well equipped; friendly staff; everything you need. Walk to town restaurants about 1km
Stayed 21 nights in Mar 2023

10/10 Excellent

Lisa, Santa Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, service was prompt. properly was clean and modern
Stayed 2 nights in Mar 2023

10/10 Excellent

Terrance, Middletown