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Hotel Pepe Pancho

2.5 star property
Colonial San Cristóbal de las Casas hotel in De La Merced with free breakfast
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Pepe Pancho

Terrace/patio
Terrace/patio
Exterior
In-room safe, individually decorated, individually furnished
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Av 5 de Mayo # 24, Centro historico, San Cristóbal de las Casas, CHIS, 29240
  • Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Ex-Convent of Santo Domingo
    ‪5 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪72 min drive‬

Room options

View all photos for Double Room, Private Bathroom (2 beds)

Double Room, Private Bathroom (2 beds)

Double Room, Private Bathroom (2 beds)

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Renovated in 2019
Hairdryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Renovated in 2019
Hairdryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Private Bathroom

Double Room, 2 Double Beds, Private Bathroom

Double Room, 2 Double Beds, Private Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Renovated in 2019
Hairdryer
Private bathroom
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Smart TV
Renovated in 2019
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property grounds

Hotel Hacienda Don Juan

Parking included
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (413)
The price is NZ$46
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Hotel Hacienda Don Juan

About the area

San Cristóbal de las Casas

Hotel Pepe Pancho places you in the centre of San Cristóbal de las Casas, steps from Mesoamerican Museum of Jade and within a short 5-minute stroll of Regional Costume Museum. Highlights at this Colonial hotel include free continental breakfast, a restaurant and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, a terrace and luggage storage. .Near this De La Merced hotel, you'll find San Cristóbal de las Casas Cathedral.

What's nearby

  • Mesoamerican Museum of Jade - 3 min walk
  • Ex-Convent of Santo Domingo - 5 min walk
  • San Cristóbal de las Casas Cathedral - 6 min walk
  • Plaza 31 de Marzo - 6 min walk
  • Santo Domingo Handicraft Market - 11 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪El Fogon de Jovel - ‬3 min walk
  • ‪Casa de Ahn - ‬3 min walk
  • ‪Tarumba Restaurant - ‬3 min walk
  • ‪Restaurante Long Cheng - ‬2 min walk
  • ‪Yik Café - ‬3 min walk

About this property

Hotel Pepe Pancho

Colonial San Cristóbal de las Casas hotel in De La Merced with free breakfast
There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Pepe Pancho. A complete renovation of Hotel Pepe Pancho was completed in June 2019.

This Colonial San Cristóbal de las Casas hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Terrace on the roof
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Dining venue
Hotel Pepe Pancho offers 35 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 80 per night)
  • Street parking available

Food and drink

  • Free continental breakfast
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pepe Pancho

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 80 per night(328 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pepe Pancho Hotel
Hotel Pepe Pancho San Cristóbal de las Casas
Hotel Pepe Pancho Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel Pepe Pancho?

Hotel Pepe Pancho offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Pepe Pancho serve breakfast?

Yep, free continental breakfast is on offer at Hotel Pepe Pancho.

Is there a free airport shuttle available at Hotel Pepe Pancho?

No, Hotel Pepe Pancho does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Pepe Pancho?

Yep, you can grab a meal at Hotel Pepe Pancho's onsite restaurant.

What time are check-in & check-out at Hotel Pepe Pancho?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Pepe Pancho?

No, pets and service animals are not allowed.

Hotel Pepe Pancho Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Julissa

Travelled with family
Liked: Cleanliness
Pros:The beds were comfortable, everything close by- ALWAYS HAD HOT WATER!!! Great housekeeping!!! Cons: The noise from the street is loud, very minimal in all aspects- with just a few changes this hotel could be magical Things they could improve: give me more towels- hand towel, face towel, a mat to step on when I get out of the shower, a cup for water to brush teeth, a shelf to put stuff next to the sink- space too small, a place to hang towels to dry- a hook, they only gave soap- consider giving shampoo/conditioner. All the little extras would make this place way better! It's OK but nothing out of this world. They were constantly worried if I was going to lose the key- get a voucher to cover this from the beginning- easy fix. Add a rug between the beds to avoid stepping on cold floor! Little things make a world of difference.
Stayed 5 nights in May 2023

6/10 Okay

guillermo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

Lourdes

Stayed 1 night in Feb 2024

8/10 Good

Johan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Francis belem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención por parte del personal es excelente, muy atentos y serviciales,la ubicación está excelente también cerca de todo.

10/10 Excellent

Denisse

Stayed 6 nights in Jul 2022

6/10 Okay

Marlene

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Fue muy buena la estancia en el hotel y la comida exelente muy buen servicio y los empleados muy amables
Stayed 2 nights in Jul 2022

10/10 Excellent

Diana Isabel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Gustavo Ávila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Ubicación cerca del centro. Y la atención del personal, sobre todo la excelente atención del Sr. Angel y el Sr. Javier. No me gusto el desayuno no bueno
Stayed 3 nights in Feb 2022

10/10 Excellent

DAvid

Liked: Cleanliness, property conditions & facilities, room comfort
Maravilloso lugar 5/5
Personal súper amable , ideal ubicación , ambiente relajado , desayunos con música en vivo ! Que más se puede pedir
Stayed 2 nights in Dec 2021

8/10 Good

Amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon mais pourrait être presque parfait
Très bon séjour, hotel confort, bonne literie, bien situé. Une remarque cependant, l'absence de rideaux occultant permettant au soleil de bien nous chatouiller le visage dès 6:15 du matin...
Stayed 1 night in Dec 2021

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio ha sido excelente, la habitación fue amplia y muy cómoda, es un lugar perfecto para descansar. El personal ha sido muy amable y siempre te atienden con una sonrisa. El hotel se encuentra a dos cuadras de la plaza principal caminando.
Stayed 3 nights in Nov 2021

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias Pepe Pancho.
Es un lugar muy cómodo, el baño muy limpio y teníamos Netflix. El desayuno muy sabroso; ese cafecito delicioso. Ya quiero regresar otra vez. Jeje Muchas gracias por todo amigos.
Stayed 4 nights in Nov 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene muchisimo por mejorar
SI TE GUSTA: la regadera llena de hongos, la habitación diminuta y agobiante, pagar 3veces más por algo que no lo vale en absoluto, que de la cocina del restaurante salga musica cumbia a todo volumen a las 8am mientras tu duermes, que 3 personas diferentes te hagan el check in y no saber ni con quien estas hablando, que el que esta en el check Out te despida totalmente sin tapabocas en tiempos de pandemia mundial, que no cierre la ventana de la habitación y se escuche absolutamente todo lo que habla la gente cuando entra y sale y las conversaciones ajenas sean parte de tu no descanso, que según llegando te adviertan que si tiene una mancha la sabana se te cobrará pero segun "estrenas" la habitacion ves la cama llena de manchas, Un perchero dentro del diminuto cuarto pero SIN perchas o ganchos, Que se sienta y huela la humedad en la habitación:SI TE GUSTA TODO ESO, ES TU SITIO! Eso si, te dan un desayuno basico pero rico que va junto con lo que pagas de habitación. Frijoles negros, huevo, cafe y tortillas. Se agradece. Internet muy malo. Bien ubicado en el centro de la ciudad pero como el 85% de hospedajes que hay en San Cris. Personal cercano y dispuesto a servir pero olvidando lo profesional. Te viene bien, si tú estas acostumbrado a eso... Hay sitios mejores, cuidados, limpios y con mas profesionalismo. Yo no lo recomendaria a nadie que conociera y por supuesto, no volvería. Tiene bastantes areas de oportunidad a mejorar.
La regadera
El baño
La colcha llena de manchas
Stayed 2 nights in Oct 2021

10/10 Excellent

Abid N

Stayed 2 nights in Sep 2021

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, super recomendable, muy bien 👌
muy comoda y limpia la habitación
buen desayuno, 😋 variado
Stayed 10 nights in May 2021

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito
Excelente atención, muy bonito. Agua caliente y muy buen ubicado
Stayed 1 night in Apr 2021

8/10 Good

esau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien. Buen desayuno y buena ubicacion
Hotel muy bien, solo problema con la regadera, nos tuvimos que ir a bañar a otra habitación por que no salia agua...
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las áreas comunes y las habitaciones están impecables, el personal es cálido y servicial. Una mención de honor para la pequeña Jessica, que le espera un futuro brillante en el mundo de la hoteleria :D
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy buen servicio y las instalaciones muy cómodas.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2020

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto buono
L'hotel si trova molto vicino al centro. Il personale è gentile ed è sempre venuto in contro alle nostre esigenze. Siamo rimasti soddisfatti del nostro soggiorno.
Stayed 3 nights in Oct 2020

8/10 Good

Sara de Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenisimo todo!! El desayuno delicioso!! Y el personal es muy atento
Stayed 2 nights in Sep 2020