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La Casa de Mama

3.5 star property
Colonial San Cristóbal de las Casas inn in De La Merced with a 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Casa de Mama

Terrace/patio
Hallway
Hallway
Outdoor pool
Suite, 1 King Bed

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
The price is NZ$90
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Guadalupe Victoria 56, Barrio La Merced, San Cristóbal de las Casas, CHIS, 29240
  • Amber Museum of Chiapas
    5 min walk
  • Mesoamerican Museum of Jade
    6 min walk
  • Plaza 31 de Marzo
    6 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    71 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Plasma TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Cable channels
Desk
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Plasma TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Wardrobe
In-room safe
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

In-room safe, desk, rollaway beds, free WiFi

Standard Triple Room

Highlights

Plasma TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Wardrobe
In-room safe
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Property grounds

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Parking included
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (407)
The price is NZ$61
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hotel Hacienda Don Juan

About the area

San Cristóbal de las Casas

La Casa de Mama places you steps from Amber Museum of Chiapas and within a 10-minute stroll of Mesoamerican Museum of Jade. Highlights at this Colonial inn include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Ave Maria, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:30 AM and 1:00 PM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class De La Merced inn include Plaza 31 de Marzo and San Cristóbal de las Casas Cathedral.
View more Inns in San Cristóbal de las CasasOpens in a new window

What's nearby

  • Mesoamerican Museum of Jade - 6 min walk
  • Plaza 31 de Marzo - 6 min walk
  • San Cristóbal de las Casas Cathedral - 6 min walk
  • Santo Domingo Handicraft Market - 11 min walk
  • Ex-Convent of Santo Domingo - 11 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive

Restaurants

  • ‪Claudia Santiz - ‬4 min walk
  • ‪Tamales Regionales - ‬4 min walk
  • ‪Pollo Puig - ‬3 min walk
  • ‪Toscano Café & Restaurante - ‬2 min walk
  • ‪La REAL - ‬3 min walk

About this property

La Casa de Mama

Colonial San Cristóbal de las Casas inn in De La Merced with a 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at La Casa de Mama.

Smoking is allowed in designated areas at this Colonial San Cristóbal de las Casas inn.

  • 38 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
La Casa de Mama offers 38 accommodations with a safe and free newspapers. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This San Cristóbal de las Casas inn provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 100 per night)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ave Maria

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 2250.00 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: MXN 100 per night (6562 ft away)
  • Rollaway bed fee: MXN 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Mama Hotel Casa
Casa Mama Inn San Cristobal de las Casas
Casa Mama San Cristobal de las Casas
La Casa de Mama Inn
La Casa de Mama San Cristóbal de las Casas
La Casa de Mama Inn San Cristóbal de las Casas

Frequently asked questions

Does La Casa de Mama have a pool?

La Casa de Mama has an outdoor pool.

How much does it cost to stay at La Casa de Mama?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at La Casa de Mama on 12 Jan 2025 start from NZ$89.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does La Casa de Mama serve breakfast?

Yeah, full brekkie is on offer daily from 7:30 AM to 1:00 PM.

Is there a free airport shuttle available at La Casa de Mama?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at La Casa de Mama?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at La Casa de Mama?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at La Casa de Mama?

No, pets are not allowed.

La Casa de Mama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 307 out of 471 reviews" "
Rating 8 - Good. 109 out of 471 reviews" "
Rating 6 - Okay. 33 out of 471 reviews" "
Rating 4 - Poor. 14 out of 471 reviews" "
Rating 2 - Terrible. 8 out of 471 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, limpio y con excelente servicio al cliente
Stayed 3 nights in Sep 2024

10/10 Excellent

andrew, Spring Branch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Legacy Family ownership, Friendly Staff, Affordable, Love the Pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely little hotel with extremely nice owners and staff. It was raining so I couldn’t try the pool but it looks great. They can arrange transportation to and from the airport, which was great because no Uber was responding. Did definitely return
Stayed 4 nights in Aug 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Beautiful classic colonial style property with lovely gardens and swimming pool all within easy walking distance to old town centre.
Stayed 3 nights in Jun 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property Only issue is my room had bedbugs. I did talk to the manager of the hotel and We did get it sorted out unfortunately, they did not give me a refund or anything. They just switch my room.
Stayed 2 nights in May 2024

4/10 Poor

Celia

Disliked: Staff & service
I was charged for 2 nights. My reservation was for 1 night. They wouldn't refund me the extra night
Stayed 1 night in Mar 2024

8/10 Good

marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito y muy amables todo el personal
Stayed 3 nights in Mar 2024

10/10 Excellent

Constantino

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in San Cristobal de Las Casas
La Casa de Mamá was very clean and staff was amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is beautiful, well taking care, clean, safe, quiet and good customer service and good location, 3 blocks from center.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little oasis
Beautiful hotel. The grounds and pool were very well kept and peaceful. The staff were super warm and friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location. lovely pool.
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great Mexican style architecture, furnishings, plants etc. Very clean. The owner was very helpful and talked a lot with my wife and myself. Small heated pool is a bonus especially in winter. This hotel is on a quiet street that is about 5 minutes walk from the main square and cathedral. 5 minutes walk to pedestrianised streets with a good variety of shops and restaurants. I would stay here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

andrew, Spring Branch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High Points: Beautiful Courtyard, Nicely Appointed Rooms, Heated Pool, Great Restaurant with Awesome Coffee & Cocktails! Close to Town Center but far enough away when wanting to rest. Transportation readily available. But MOST the Kindness and Accommodation of the Owners and Staff. My US Bank restricted my Debit Card after a Single Transaction during a Layover in Mexico City. When I attempted to pay the bill when checking in, it was declined, I hadn't created enough payment options on other cards or secured enough Pesos to pay the bill, MY BAD! I ASSURED them I had the funds but it was late and I'd have to call my bank the next morning. They allowed me to check in without paying, NEVER HAPPEN IN THE OLE USA, so FIRST THING the next morning, I sorted it out and was at the office when they opened to fully pay for my stay!!! THIS PROPERTY WILL BE MY GO TO FOR ME AND MY ASSOCIATES EVERY TIME WE ARE IN San Cristobal de Las Casas! Mucho Gusto!
Stayed 5 nights in Jan 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great decor. Beautiful courtyard. Centrally located.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jase

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is just amazing.
Stayed 1 night in Oct 2023

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved our stayed at LaCasa De Mama. The place is very clean, staff friendly and the manager/owner was on site to make sure all our needs were meet. I will definitely return and recommend this place to my friends and family. Gracias!
Stayed 5 nights in Aug 2023

10/10 Excellent

Cristina

Stayed 4 nights in Aug 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and beautiful. The only thing that was a bit of a nuisance was how everyone that was at the pool was very noisy. We called the desk and they did not handle the situation. For two nights the echo of the guest by the pool was happening until 1 am which did not allow for us to have a comfortable night of rest. Parking was also an inconvenience.
Stayed 2 nights in Mar 2023

10/10 Excellent

Juan, Shelby Township

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy agradable y bonito
Stayed 1 night in Jun 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
This place is beautiful, clean and walking distance to everything. The only gripe I have is the lack of mini fridge and microwave in the rooms. But that's what you get for the price I guess.
Stayed 4 nights in Mar 2023

10/10 Excellent

Michael A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and the garden was beautiful. The service was excellent. It was walking distance to the downtown area and an easy walk to restaurants. The nice thing is they have an on-site restaurant if you need to catch some coffee and breakfast before heading out for a tour.
Stayed 7 nights in Feb 2023

10/10 Excellent

Moisés

Stayed 2 nights in Dec 2022