Hyatt Regency Mission Bay Spa and Marina

4.0 star property
Bayside hotel with 2 restaurants and 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Mission Bay Spa and Marina

Down duvets, pillow-top beds, in-room safe, desk
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Room, 2 Queen Beds, Marina View
Daily full breakfast for a fee

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub

Explore the area

Map
1441 Quivira Rd, San Diego, CA, 92109
  • Belmont Park
    20 min walk
  • Mission and Pacific Beaches
    20 min walk
  • Mission Bay
    3 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    14 min drive

Room options

Suite, 1 King Bed, Corner

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Sofa bed - double
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Down duvet
Bathrobes
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Ocean View, Corner

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Down duvet
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Marina)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Sofa bed - double
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Corner (Marina)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Down duvet
  • 46 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Down duvet
Bathrobes
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Down duvet
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (with Patio)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Down duvet
Bathrobes
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Marina)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Sofa bed - double
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Marina)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Sofa bed - double
  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Down duvet
Pillow-top bed
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Down duvet
Bathrobes
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Down duvet
Pillow-top bed
  • 31 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Suite (Veranda)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Down duvet
  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Separate bedroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Separate bedroom
Bathrobes
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Separate bedroom
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Down duvet
Bathrobes
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Down duvet
Pillow-top bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Down duvet
Bathrobes
  • 31 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Separate bedroom
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Penthouse

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Pillow-top bed
Separate bedroom
  • 42 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

San Diego

At Hyatt Regency Mission Bay Spa and Marina you'll be 1.8 km (1.1 mi) from Mission Bay and 1.9 km (1.2 mi) from Mission Beach. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Wellness Lounge can include massages and body wraps. The restaurant, Red Marlin, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the marina, gym, Hot tub and sauna. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 7:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class San Diego hotel include Hotel Circle and Marine Corps Recruit Depot.

What's nearby

  • Belmont Park - 20 min walk - 1.7 km
  • Mission Bay - 3 min drive - 2.1 km
  • Mission Beach Boardwalk - 4 min drive - 4.4 km
  • SeaWorld - 5 min drive - 2.5 km
  • Mission Beach - 6 min drive - 2.4 km

Getting around

  • Morena - Linda Vista Station - 5 min drive
  • Old Town Transit Center - 11 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 14 min drive

Restaurants

  • ‪Draft - ‬2 min drive
  • ‪Shipwreck Reef Cafe - ‬3 min drive
  • ‪Sandbar Grill - ‬19 min walk
  • ‪Beach House Bar & Grill - ‬2 min drive
  • ‪Coaster Saloon - ‬19 min walk

About this property

Hyatt Regency Mission Bay Spa and Marina

Bayside hotel with 2 restaurants and 3 outdoor pools
As a guest of Hyatt Regency Mission Bay Spa and Marina, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the business-friendly Hyatt Regency Mission Bay Spa and Marina. Parking is available for a fee.

This 4-star San Diego hotel is smoke free.

  • 438 guestrooms or units
  • 18 levels
  • 4 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 1959
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hyatt Regency Mission Bay Spa and Marina offers 438 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Wellness Lounge has 4 treatment rooms. Services include massages and body wraps. The spa is open selected days.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 45 per night)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Extended parking on site (USD 45 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: USD 11 to 27 for adults and USD 8 to 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Market Mission Bay
  • Pelicans on the Bay
  • Red Marlin

Family friendly

  • 3 outdoor pools
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Dock
  • Firepit
  • Garden
  • Marina
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1959
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week, plus a deposit of USD 100.00 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per night
  • Resort fee: USD 43.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 11 to 27 for adults and USD 8 to 12 for children
  • Self-parking fee: USD 45 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Extended parking fee: USD 45 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mission
Hyatt Mission Bay
Hyatt Regency Mission
Hyatt Regency Mission Bay Spa
Hyatt Regency Mission Bay Spa Hotel
Hyatt Regency Mission Bay Spa Hotel San Diego
Hyatt Regency Mission Bay Spa San Diego
Mission Bay Hyatt
Mission Bay Hyatt Regency
Mission Bay Hyatt Spa
Hyatt Regency Mission Bay Spa Resort
Hyatt Regency Mission Bay Spa Marina

Frequently asked questions

What is the cancellation policy at Hyatt Regency Mission Bay Spa and Marina?

Hyatt Regency Mission Bay Spa and Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Mission Bay Spa and Marina?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Mission Bay Spa and Marina on 17 Dec 2024 start from NZ$291.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Mission Bay Spa and Marina?

Yep, Hyatt Regency Mission Bay Spa and Marina has a self car park for USD 45 per night. Additionally there is extended parking for USD 45 per night.

Are there any beaches close to Hyatt Regency Mission Bay Spa and Marina?

Yep, Hyatt Regency Mission Bay Spa and Marina is a short 20-minute walk from Mission and Pacific Beaches. Fun beach activities include waterskiing, windsurfing and body boarding.

Is there a spa on site at Hyatt Regency Mission Bay Spa and Marina?

Yep, Wellness Lounge is available for guests. You'll enjoy services like body wraps.

Does Hyatt Regency Mission Bay Spa and Marina have a pool?

Yep, and guests love it! Hyatt Regency Mission Bay Spa and Marina has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hyatt Regency Mission Bay Spa and Marina have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Regency Mission Bay Spa and Marina?

Hyatt Regency Mission Bay Spa and Marina features 3 outdoor pools, a full-service spa and a health club.

What makes Hyatt Regency Mission Bay Spa and Marina a romantic place to stay?

1 hot tub and ocean-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Mission Bay Spa and Marina.

Is Hyatt Regency Mission Bay Spa and Marina family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Mission Bay Spa and Marina is a hit with families.

Does Hyatt Regency Mission Bay Spa and Marina serve breakfast?

Yeah, full brekkie is on offer daily from 7:30 AM to noon.

Is there a free airport shuttle available at Hyatt Regency Mission Bay Spa and Marina?

No, Hyatt Regency Mission Bay Spa and Marina does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Mission Bay Spa and Marina?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Mission Bay Spa and Marina?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Regency Mission Bay Spa and Marina?

Furry friends are welcome at Hyatt Regency Mission Bay Spa and Marina, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Hyatt Regency Mission Bay Spa and Marina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 824 out of 1439 reviews" "
Rating 8 - Good. 296 out of 1439 reviews" "
Rating 6 - Okay. 168 out of 1439 reviews" "
Rating 4 - Poor. 92 out of 1439 reviews" "
Rating 2 - Terrible. 59 out of 1439 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property 10/10 Staff was awlays friendly and the food was delicious 😋 Next trip, I'm staying here again.
Stayed 1 night in Aug 2024

4/10 Poor

Kristy

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Very disappointing
The hotel is in desperate need of a deep cleaning. The pool, along with cabana’s were filthy. The water was murky and huge clumps of hair floating around. Garbage sand and dirt all over the pool deck all five days we stayed. The rooms were just as dirty. There were previous guests items in our room, mold in the sink, thick layers of dust everywhere. Our room was never vacuumed, they would replace towels but that was it. We had a room with ocean view but unfortunately the neighbours were smoking pot and our room became intolerable from the smell of pot through the adjoining door. We were moved to a lower floor with a parking lot view. Over all the pictures on the site are lovely but the hotel is the exact opposite. Very disappointing considering what Hyatt is supposed to stand for and the amount they charge . We will not be booking at a Hyatt again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Miguel, Corona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. It's really close to the beach and other attractions around. Pools are nice and hested. However its always unpleasantly windy all day long. The wind makes it to cold to spend the day in the water even for the kids. They also have a bunch of resort fees that get added onto your final bill along with a pricey parking bill.
Stayed 3 nights in Aug 2024

10/10 Excellent

bernadett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic service , quick and efficient
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Property was amazing. Great service, awesome pool, close to everything. Very clean and very nice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Demetra

Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall was a great resort but the properly needs some attention - no hot water in the washbasin, bath wouldn’t drain, and the room hadn’t been set up for the number of guests we had in our party when we arrived.
Stayed 3 nights in Aug 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
For $600 a night save your money and go somewhere else! I have not stayed here in probably a decade and sad to say it’s so run down. The pool area is filthy and in need of a major facelift. The slides are super fun but the attendant was on his on his phone the whole making it a longer wait than it needed to be. We waited 60 minutes for chicken tenders for them to come out cold and rock hard. The ice cream machine was broken at the shaved ice station, maybe take ice cream off the sign. In the morning we came back to the pool and I’ve been waiting 45 minutes to get my drink because there’s one bartender and a large crowd. Our room was not as clean as a $600 room should be. There was hair and dust all over the coffee / fridge area and black sand at the bottom of our tub. I would have requested someone come clean it but it was such a hassle to check in that we didn’t want to deal with it. I’d stay away from the food at the pelican too, I and chips and quac and threw up all night. The only positive here is Oz at the front desk. When we checked in they tried to charge me a higher rate than I had booked for. Apparently it’s because I changed my room and it was an upgrade. They just failed to mention the additional charges when they changed it. Thankfully Oz was able to take care of that charge. That’s all I can really say. The atmosphere is great but the hotel is a mess and not worth the extremely high price tag!
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Cathedral City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a phenomenal staff from valet, bell captain, front desk, housekeeping, restaurant staff, pool staff. Cannot say enough great things about the staff. The spa/salon staff was fabulous. Great stay.
Stayed 2 nights in Aug 2024

8/10 Good

Eddy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Check in was late and then when I got into the room it was dirty. Parking was extremely expensive.
Stayed 7 nights in Jul 2024

10/10 Excellent

KAILASH RAMESH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
Clean nice. Not jappy with lovation of my room. I asked for balcony when I booked and they over booked and gave my room away.
Stayed 4 nights in Jul 2024

10/10 Excellent

Star

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This is a great place to stay with beautiful views. It’s very family friendly & just a 5 min drive to Mission Beach.
Stayed 3 nights in Aug 2024

10/10 Excellent

Desiree

Stayed 1 night in Jul 2024

8/10 Good

Farnoush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Aug 2024

2/10 Terrible

Kristina

Stayed 2 nights in Aug 2024

4/10 Poor

Rubi

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with my stay at this hotel. The cleanliness was a major issue—the floor was so dirty that it made our feet black, which was unacceptable. The location is quite isolated, so you'll definitely need to rent a car to get around. Unfortunately, the nearby food options were not great, leaving us with limited choices. Also, don't be fooled by the pictures online; the hotel is much older in real life and not worth the money. I wouldn't recommend staying here.
Stayed 9 nights in Jul 2024

8/10 Good

LaVelle

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

4/10 Poor

Diane

Disappointing stay
Safe did not work. No one picked up when called down to three different departments. Kids running in hall ways , unable to locate a chaise lounge at pool the day we wanted to hang out. Disappointing stay
Stayed 2 nights in Aug 2024