Courtyard by Marriott Isla Verde Beach Resort

4.0 star property
Family fun on the beach, with outdoor pool, near Isla Verde Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Isla Verde Beach Resort

On the beach, sun-loungers, beach umbrellas, beach towels
Casino
Outdoor pool, pool loungers
Outdoor pool, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
The price is NZ$656
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
7012 Boca De Cangrejos Avenue, Carolina, 00979
  • Pine Grove Beach
    6 min walk
  • Balneario de Carolina
    9 min walk
  • Isla Verde Beach
    12 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.)
    1 min walk

Room options

Room, 2 Queen Beds, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Pool View (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Pool View (Poolside)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony, Partial Ocean View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Sofa bed - double
Private bathroom
  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Partial Ocean View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Carolina

A family-friendly stay in Carolina awaits you at Courtyard by Marriott Isla Verde Beach Resort. Within just a 10-minute stroll, you'll find Pine Grove Beach and Balneario de Carolina. Highlights at this beachfront hotel include 2 bars/lounges, a casino and a restaurant. .The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Isla Verde hotel include Condado Beach and Pan American Pier.

What's nearby

  • Pine Grove Beach - 6 min walk
  • Balneario de Carolina - 9 min walk
  • Isla Verde Beach - 12 min walk
  • Carolina Beach - 19 min walk
  • Casino del Mar at La Concha Resort - 7 min drive

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

  • ā€ŖEl Meson Sandwiches - ā€¬5 min drive
  • ā€ŖCasa Cuba - ā€¬1 min drive
  • ā€ŖMetropol - ā€¬1 min drive
  • ā€ŖLas Canarias - ā€¬1 min drive
  • ā€ŖLupi's Mexican Grill & Sports Cantina - ā€¬1 min drive

About this property

Courtyard by Marriott Isla Verde Beach Resort

Family fun on the beach, with outdoor pool, near Isla Verde Beach
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Courtyard by Marriott Isla Verde Beach Resort such as an outdoor pool, a children's pool and complimentary bicycles.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a hot tub, a fitness centre and a garden. For a fee, parking is available.

This 4-star Carolina hotel is smoke free.

  • 1 building
  • 260 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Conference rooms
  • Casino
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Courtyard by Marriott Isla Verde Beach Resort offers 260 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30.05 for adults and USD 16.67 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 314 slot machines
  • Beach volleyball
  • Casino
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Spa tub
  • Surfing/bodyboarding

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height bed
  • Low-height counter and sink (91 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 3 October 2024 to 14 December 2024 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30.05 for adults and from USD 16.67 for children
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Isla Verde
Courtyard Isla Verde San Juan
Courtyard Marriott Isla Verde Hotel San Juan
Courtyard Marriott San Juan Isla Verde
Courtyard San Juan Isla Verde
Marriott Isla Verde San Juan
Marriott San Juan
Marriott San Juan Isla Verde
San Juan Courtyard Marriott Isla Verde
San Juan Marriott Isla Verde
Courtyard Marriott San Juan Isla Verde Hotel
Courtyard Marriott Isla Verde
Courtyard Marriott Isla Verde Hotel
Courtyard Marriott Isla Verde Beach Resort Carolina
Courtyard Marriott Isla Verde Beach Resort
Courtyard Marriott Isla Verde Beach Carolina
Courtyard Marriott Isla Verde Beach
Courtyard by Marriott San Juan Isla Verde
Courtyard by Marriott Isla Verde Beach Resort Hotel
Courtyard by Marriott Isla Verde Beach Resort Carolina
Courtyard by Marriott Isla Verde Beach Resort Hotel Carolina

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Isla Verde Beach Resort?

Courtyard by Marriott Isla Verde Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Isla Verde Beach Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Isla Verde Beach Resort on 23 Dec 2024 start from NZ$567.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Isla Verde Beach Resort?

Yep, Courtyard by Marriott Isla Verde Beach Resort has a self car park with in/out privileges for USD 25 per day.

Are there any beaches close to Courtyard by Marriott Isla Verde Beach Resort?

Yep, Courtyard by Marriott Isla Verde Beach Resort is a short 12-minute walk from Isla Verde Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Does Courtyard by Marriott Isla Verde Beach Resort have a pool?

Yep, and guests love it! Courtyard by Marriott Isla Verde Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Courtyard by Marriott Isla Verde Beach Resort?

Courtyard by Marriott Isla Verde Beach Resort features an outdoor pool, 1 hot tub and 2 bars.

What makes Courtyard by Marriott Isla Verde Beach Resort a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott Isla Verde Beach Resort.

Is Courtyard by Marriott Isla Verde Beach Resort family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Courtyard by Marriott Isla Verde Beach Resort is a hit with families.

Does Courtyard by Marriott Isla Verde Beach Resort serve breakfast?

Yep, buffet breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Isla Verde Beach Resort?

No, Courtyard by Marriott Isla Verde Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Isla Verde Beach Resort?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott Isla Verde Beach Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Courtyard by Marriott Isla Verde Beach Resort?

No, only service animals are allowed.

Courtyard by Marriott Isla Verde Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 881 out of 1491 reviews" "
Rating 8 - Good. 334 out of 1491 reviews" "
Rating 6 - Okay. 144 out of 1491 reviews" "
Rating 4 - Poor. 67 out of 1491 reviews" "
Rating 2 - Terrible. 65 out of 1491 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dean

Disliked: Staff & service
Very nice and will return in the near future
Stayed 3 nights in Sep 2024

8/10 Good

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great! The staff were excellent! We were a little upset that the swim up pool bar was closed, one reason we stayed here again.
Stayed 7 nights in Sep 2024

2/10 Terrible

Cameron Chenoa

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Alfreda

Liked: Cleanliness, staff & service
Lovely property but could stand to be updated. I had a partial ocean view room, which was ok except the view was not good. I had an unobstructed view of the side of an old rusty, worn down apartment building. Total eyesore. Not happy about this!
Stayed 4 nights in Sep 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott Isla Verde beach resort was amazing!! The staff was very helpful and accommodating. They have restaurants in the facility, they have a gym, a beautiful pool. They also have espresso and non-dairy milk. I loved loved how close we were to the beach. It was a beautiful experience at Courtyard and Iā€™m definitely coming back to catch some rays and enjoy this resort again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Reymi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Sep 2024

10/10 Excellent

yasmin

Stayed 4 nights in Aug 2024

10/10 Excellent

Luis, Caguas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Can improve
Stayed 1 night in May 2024

10/10 Excellent

Stephanie N, Conroe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was amazing and everything we expected just be aware Expedia put in small print at the bottom thereā€™s $100 a day deposit also $45 a day resort fee
Stayed 4 nights in Sep 2024

6/10 Okay

Lorina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time Iā€™ve stayed here. I love the convenience of the pool and beach being right downstairs. However, the prices have gone very high on food and drinks that arenā€™t worth it. The all you can eat buffet is very mediocre, the waffles and pancakes were hard as if theyā€™ve been reheated. The breakfast does not have much options, therefore the price shouldnā€™t be $27.99 pp. In addition, the food isnā€™t all that good from the menu by the pool or dining area, the chicken tasted as if it were canned or reheated, very overpriced for the quality. The alcohol drinks were also pretty overpriced and watered down. I love this resort but the quality of food and drinks have to match the ambiance.
Stayed 6 nights in Sep 2024

10/10 Excellent

Analis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Gloria Irene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, excellent staff and convenient to other locations
Stayed 4 nights in Sep 2024

10/10 Excellent

Shanae

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed here at the beginning of September 2024. The room needed to be cleaned more thoroughly, but I always bring my own Lysol spray and wipes. Staff were really nice. Only downside was the renovations in the lobby but we only noticed when walking to the pool. Watch out for the birds outside because they will steal your food. But my overall stay was not bad at all. I would stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

PRAFULLA PITAMBAR

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing Experience with overall amenities they offered
Stayed 3 nights in Aug 2024

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, amenities
A little outdated
Stayed 3 nights in Sep 2024

6/10 Okay

Ross E

Stayed 2 nights in Sep 2024

8/10 Good

Esmeralda Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Staff & service, amenities
The property was ok. The carpet on the 11th floor has stains and there are ripples in the carpet. The chair in our room had stains room.The restaurants were very good, food was hot and very tasty. We found that the pool was not skinned a lot during the day. It was clean once we got in it, There was hair floating, leaves, mulch. I know this happens, however someone should have skinned the pool on a regular basic's. There were many cigarette butts in the sand right off the grass area. waitress by the outside bar and dining was incredible. She was polite and took the time to talk to us. All the employees by the morning buffet incredible. The hotel is doing some upgrades to the lobby area and that will help. We didn't see many people winning at the casino. Everyone we spoke to said they lost as well. Front desk were very helpful. Guys at the bar were very good, talkative and made great drinks. There was one lady who was not very pleasant the first day we got there, sorry I don't remember the name. My wife and I are Marriott members and if we returned to Puerto Rico we would look at other properties to see what they offer. If the other hotels didn't offer certain things like swim up bar, well rated restaurants. We would return to Marriott courtyard.
Stayed 8 nights in Sep 2024

10/10 Excellent

Josephine Agnes

Liked: Cleanliness, amenities
The suite was excellent and the housekeeping was great.
Stayed 12 nights in Aug 2024

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Really nice Hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel thatā€™s under renovation. Close to airport and tucked away from the main hotel strip of Isla Verde. The main restaurant Serena is excellent. Only down side is that itā€™s under renovation so itā€™s a little noisy in the lobby and not very attractive when you walk into the lobby. Other than that a solid hotel with great value.
Stayed 4 nights in Sep 2024

10/10 Excellent

Angel

Stayed 5 nights in Aug 2024

8/10 Good

robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have bite marks around my ankles and up my calfs. something in the grass outside the bar patio started biting me and another lady staying there. we were talking during dinner. We have talked and still have bites a week later. red and itchy. lots of them -even though we moved out of the grass immediately.
Stayed 1 night in Sep 2024

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation ever
Stayed 5 nights in Sep 2024