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Caples Court

3.0 star property
Queenstown aparthotel in Queenstown City Centre with free parking

Photo gallery for Caples Court

Front of property - evening/night
Studio, Bay View | Living area
Studio, Bay View | Living area
Superior Studio with Lakeview | View from room
Studio, Bay View | Mountain view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Outdoor space
  • Parking included
  • Free WiFi
The current price is NZ$230
includes taxes & fees
12 Mar - 13 Mar

Explore the area

Map
20 Stanley Street, Queenstown, 9300
  • Queenstown Gardens
    ‪4 min walk‬
  • Queenstown Mall
    ‪4 min walk‬
  • Queenstown Beach
    ‪5 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, Garden View

Studio, Garden View | Garden view

Studio, Garden View

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Cookware/dishes/utensils
Coffee/tea maker
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Studio

Executive Studio | Mountain view

Executive Studio

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basement Budget Studio, No View

Basement Budget Studio, No View

Basement Budget Studio, No View

Highlights

Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Electric kettle
Cookware/dishes/utensils
  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Bay View

Studio, Bay View | Living area

Studio, Bay View

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Stovetop
  • Studio
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom, Bay View

Apartment, 1 Bedroom, Bay View | Mountain view

Apartment, 1 Bedroom, Bay View

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Microwave
Stovetop
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom, Bay View

Executive Apartment, 1 Bedroom, Bay View | Mountain view

Executive Apartment, 1 Bedroom, Bay View

Highlights

Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Microwave
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 2 Bedrooms, Bay View

Apartment, 2 Bedrooms, Bay View | Balcony

Apartment, 2 Bedrooms, Bay View

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Microwave
  • 2 bedrooms
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Front of property

Highview Apartments

  • Hot tub
  • Parking included
  • Free WiFi
  • Laundry
4.6 out of 5, Wonderful, (494)
The price is NZ$397
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Highview Apartments

About the area

Queenstown

Caples Court places you steps from St Josephs Parish and within a short 5-minute stroll of Queenstown Arts Centre. Highlights at this aparthotel include free in-room WiFi. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a coffee/tea maker, a hairdryer and an iron/ironing board. A fridge and a microwave make in-room dining convenient. .This smoke-free aparthotel offers free WiFi in public areas, a garden and tour/ticket assistance. Additionally, you'll find laundry facilities, multilingual staff and a porter/bellboy. There's also the convenience of free self parking. .Within a 30-minute drive of this 3-property class Queenstown City Centre aparthotel, attractions include Coronet Peak Ski Area and The Remarkables Ski Area.
View more Aparthotels in QueenstownOpens in a new window

What's nearby

  • Queenstown Gardens - 4 min walk
  • Queenstown Mall - 4 min walk
  • TSS Earnslaw Steamship - 10 min walk
  • Kiwi and Birdlife Park - 12 min walk
  • Skyline Queenstown - 13 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Cookie Time - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Rata - ‬4 min walk
  • ‪Kfc - ‬5 min walk

About this property

Caples Court

Queenstown aparthotel in Queenstown City Centre with free parking
Caples Court offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. Caples Court also features laundry facilities, a front desk safe, and a porter. Limited free parking is available on a first-come, first-served basis.

This 3-star Queenstown aparthotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Bellhop
  • No smoking on site
Caples Court offers 10 accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower.

This Queenstown aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Languages

English, French, Portuguese, Spanish

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • 3 floors
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The front desk is open from 8 AM-6:30 PM on December 24 and closed on December 25.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Caples Court
Caples Court Apartment
Caples Court Apartment Queenstown
Caples Court Queenstown
Caples Court Hotel Queenstown
Caples Court Aparthotel
Caples Court Queenstown
Caples Court Aparthotel Queenstown

Frequently asked questions

What is the cancellation policy at Caples Court?

Caples Court offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caples Court?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Caples Court on 12 Mar 2025 start from NZ$230.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caples Court?

Yep, Caples Court has a free self car park. Onsite parking is limited.

Are there any beaches close to Caples Court?

Yep, Caples Court is a short 5-minute walk from Queenstown Beach.

Is there a free airport shuttle available at Caples Court?

No, Caples Court does not offer an airport shuttle service.

What time are check-in & check-out at Caples Court?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Caples Court?

No, only service animals are allowed.

Caples Court Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 321 reviews
Rating 8 - Good. 129 out of 321 reviews
Rating 6 - Okay. 35 out of 321 reviews
Rating 4 - Poor. 6 out of 321 reviews
Rating 2 - Terrible. 3 out of 321 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Polly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to find. The car park is a little small/often full but otherwise everything was perfect.
Stayed 3 nights in Feb 2025

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Good location close to restaurants and attractions.
Stayed 2 nights in Nov 2024

6/10 Okay

Jaimee

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great location. Very dirty when we arrived. We rung after hours number and they said they couldn't do anything as they were fully booked. No offer to clean. I said I would buy cleaning products to clean it up. Next day thankfully we were offered the night for free and a deep clean. The state of the room was very disgusting. The room was great for just sleeping. Had everything we needed. Easy after hours check in.
Stayed 2 nights in Nov 2024

6/10 Okay

Jakub

Travelled with group
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Robyn

Travelled with family
Liked: Amenities, property conditions & facilities
The property was central and had parking available. The room was a good size abs provided all we needed and the team members on reception were always super friendly and helpful. We had the basement room which while big needed a bit of ventilation. The windows in the morning had a heap of condensation on them and there was a bit of a musty smell.

4/10 Poor

Andrea

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was absolutely filthy, toilet had not been cleaned in or around for a long time by,the looks of the dust and wee on the floor behind it, toilet brush covered in dust. Drains stank of mildew and ceiling fan filthy. At least,the bedding was clean. Heater in bedroom had no screws in feet so it was unsafe to use. Someone left their earrings on sidetable. The only thing the cleaners did to clean when i was out was empty the bins and put a clean bathmat in.. The outside table had chairs that were wobbly so didnt feel safe to sit on. TV was analogue and had no TV2, couch was very comfy, to sit on. I won't stay again as bathroom was so dirty. Toilet had a mold ring around the waterline and stains from previous tenant. But i was tired and didn't like to make a fuss to complain.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is rather run down and expect way better for price. Minimal parking and they need to upgrade to a digital TV for more options including subscriptions
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
The host was so accomodating and I loved how the apartment was serviced every day.
Stayed 4 nights in Aug 2024

6/10 Okay

Sean, Berwick

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The only redeeming feature for this property is the position, being close enough to the town centre for an easy walk (hilly though if you're pushing a pram or lugging any gear, but then, it IS Queenstown). The kitchen is NOT set up for prepping family meals: two electric hotplates, one small frying pan, a poor excuse for a microwave, and a baby fridge. no real bench space, no real space at all. beds were ok, but not for the price paid. The 'Bay View' I paid extra for was only from the small kitchen window, or if you went outside on the shared walkway/deck. Don't bring a big car if you plan on parking in their underground area, it's tight! We were lucky enough to be given the motor home space right out front of the building, which easily accommodated our Ford Ranger (but right next to the open footpath), but otherwise it would have been street parking which is max 3hrs 7 days a week. Staff were pleasant and easy to deal with. Oh, the hot water was non existent on our last day, and water pressure was really poor (very unusual in NZ from many years experience). All in all, I had many options at the time of booking, but went with this apartment as it read a lot better than the reality. disappointing after 2 weeks in beautiful Cardrona Valley in a stunning 2 bedroom apartment that was cheaper!
Stayed 2 nights in Aug 2024

4/10 Poor

Hayley

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Hamish, Christchurch

Stayed 4 nights in Jun 2024

8/10 Good

Alex, Banning

Liked: Amenities, property conditions & facilities
5-10 minute walk to town. Time dependent on whether you are walking down or back up. :) Spacious room. Motel area, so people always coming/going on the street. But very convenient if you don't have a car. Would gladly stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Kalvin

It had a great view of the harbour. It looked like it needed some renovations.
Stayed 3 nights in Mar 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness
Short walk to city centre, quiet.
Stayed 3 nights in Mar 2024

6/10 Okay

John

Liked: Cleanliness, room comfort
Close to centre
Reasonable place, tired looking on outside but room was comfortable.
Stayed 3 nights in Mar 2024

8/10 Good

Christine

Liked: Cleanliness, room comfort
Comfy
Very useful location and unit comfy but complex in need of some repair with a dodgy entry step, and need for some garden upkeep
Stayed 5 nights in Mar 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom was difficult to use due to the very small size. The toilet sprayed water all over the seat, even when the lid was closed. Otherwise the room and property was great and perfect location to downtown
Stayed 2 nights in Mar 2024

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great however we had to ask for wine glasses and there was no dish cloth to wash the dishes and when we asked they had no idea what I was talking about, the condiments were empty, the parking was available but very tight and difficult
Stayed 3 nights in Mar 2024

4/10 Poor

Ruth

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked for 2 adults and a 2 year old child and were given a unit with a queen size bed being expected to sleep the child in bed with us. The manager was rude and gave us a porta cot mattress to put on the floor. There was a nail sticking up in the deck and a hole in the stairs going up to the next unit. We would never return or recommend this motel
Stayed 2 nights in Mar 2024

6/10 Okay

Jan

Travelled with group
Disliked: Property conditions & facilities
The location of our room gave us a great view of the lake and the gondola on the mountain. The beds were comfortable with crisp clean sheets with either soft or hard pillows. The shower worked well. The reception staff were very friendly and we had an early check in. A short walk into main Queenstown. The wardrobe was broken with a big sign saying it must not be used and would be replaced, but it wasn’t. The seating outside was broken and the stairs to the carpark were uneven and shabby. The fridge ice compartment was frozen solid and the missing door meant it froze everything in the fridge. We were told to turn down the thermostat and it subsequently defrosted all over the kitchen floor. The hob was very old and in need of replacement, it was also greasy/unclean so wasn’t used. Towels and milk were replaced, but very late in the day. The WiFi was very weak and the television picture was hazy at times.
Stayed 3 nights in Mar 2024

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, property conditions & facilities
Easy stay, everything as expected, no hassles no problems.
Stayed 4 nights in Feb 2024

10/10 Excellent

William, Redding

Liked: Cleanliness, property conditions & facilities
easy checking in and out
Stayed 3 nights in Mar 2024

6/10 Okay

Ravi, Manlius

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A tired old motel. The location is great---close to the central part of the town and good views of the lake and the mountains---the management keeps the motel clean and provides decent amenities and I must mention that my bed was great. However, all of it does not overcome the tired old look of the rooms. The place needs a facelift, especially for the prices charged. An opportunity for a developer. I booked it from 8,000 miles away guided by limited information. Had I known the state of the motel, I would have paid a few bucks more and stayed at a better branded hotel such as the Novotel.
Stayed 4 nights in Mar 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Caples Court had different dates for my visit than my Expedia confirmation. Wi-Fi was terrible. Had to stand by office for it to work. Shower curtain was moldy. Allergies bothered me in the room.
Stayed 3 nights in Feb 2024