4/10 Poor
Zeferina
31 Dec 2024
Liked: Cleanliness
Disliked: Staff & service
To start off I want to express the cleanliness of the place which was very great . The cleaning staff is very friendly . Although I can’t say the same for the receptionists . They have rude mannerisms and terrible customer service . They tried double charging me for my key card because I had lost it . I payed for it the first time and at time of check out the expected me to pay again what kind of nonsense is that . It’s truly pathetic to see how they treat people based off appearances . To top that off the parking is super inconvenient to have to carry down the luggage from the parking place rather than being able to unload upfront for easier transport. They really should work on figuring that out. I get that the place does not offer many parking spots upfront but at the very least allow the people to unload their baggage and then park in the garage afterwards . I would only recommend the place for the cleanliness and because of the surrounding environment.
Zeferina
Stayed 4 nights in Dec 2024