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Mercure San Sebastian Monte Igueldo

4.0 star property
Family-friendly hotel with 2 restaurants and bars/lounges
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure San Sebastian Monte Igueldo

Sports facility
Exterior
Aerial view
Exterior
2 bars/lounges

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
Paseo del Faro 134, San Sebastián, 20008
  • Monte Igueldo
    1 min walk
  • Concha Promenade
    4 min drive
  • Ondarreta Beach
    9 min drive
  • San Sebastian (EAS)
    31 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View

Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View

Privilege, Premium Room, 1 Double Bed with Sofa bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony, View

Privilege, Room, 1 Double Bed, Balcony

Privilege, Room, 1 Double Bed, Balcony, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Single Beds, Mountain View

Standard Triple Room, 3 Single Beds, Mountain View

Standard Triple Room, 3 Single Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

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Room
Barceló Costa Vasca
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Restaurant
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4.3 out of 5, Excellent, (1000)
The price is NZ$153
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Barceló Costa Vasca

About the area

San Sebastián

A family-friendly stay in San Sebastián awaits you at Mercure San Sebastian Monte Igueldo. You'll find Monte Igueldo a few steps away and Bay of Biscay within a 15-minute stroll. Highlights at this hotel include 2 restaurants, 2 bars/lounges and free self-parking. .The restaurant, El Torreon, serves Basque cuisine and is open for lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of RV/bus/truck parking. .With a stay at this 4-property class San Sebastián hotel, you'll be 2.2 km (1.3 mi) from Ondarreta Beach and 2.7 km (1.7 mi) from Concha Promenade.

What's nearby

  • Monte Igueldo - 1 min walk - 0.1 km
  • Concha Promenade - 4 min drive - 3.0 km
  • Miramar Palace - 4 min drive - 3.1 km
  • Reale Arena - 7 min drive - 5.9 km
  • Donostia-San Sebastian Aquarium - 13 min drive - 8.5 km

Getting around

  • San Sebastian Amara Station - 14 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪Trikua - ‬4 min drive
  • ‪Bar Pepe - ‬4 min drive
  • ‪Bar Campus - ‬5 min drive
  • ‪Bar Antzara - ‬4 min drive
  • ‪Doner Kebab - ‬4 min drive

About this property

Mercure San Sebastian Monte Igueldo

Family-friendly hotel with 2 restaurants and bars/lounges
Mercure San Sebastian Monte Igueldo offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the family-friendly Mercure San Sebastian Monte Igueldo. Self parking is free.

  • 123 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Water dispenser
Mercure San Sebastian Monte Igueldo offers 123 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 10 AM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Mercure San Sebastian Monte Igueldo?

Mercure San Sebastian Monte Igueldo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure San Sebastian Monte Igueldo?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure San Sebastian Monte Igueldo on 8 Dec 2024 start from NZ$197.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure San Sebastian Monte Igueldo?

Yep, Mercure San Sebastian Monte Igueldo has a free self car park.

Are there any beaches close to Mercure San Sebastian Monte Igueldo?

The closest beach to Mercure San Sebastian Monte Igueldo is Concha Beach (1.9 km).

Does Mercure San Sebastian Monte Igueldo have a pool?

Mercure San Sebastian Monte Igueldo has a seasonal outdoor pool and a kids' pool. The pool is open 10 AM to 9 PM (Seasonal outdoor pool open from July to September).

Is Mercure San Sebastian Monte Igueldo family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Mercure San Sebastian Monte Igueldo is a hit with families.

Does Mercure San Sebastian Monte Igueldo serve breakfast?

Yeah, buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure San Sebastian Monte Igueldo?

No, Mercure San Sebastian Monte Igueldo does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure San Sebastian Monte Igueldo?

Yep, you can grab a meal at Mercure San Sebastian Monte Igueldo's onsite restaurant that serves Basque cuisine.

What time are check-in & check-out at Mercure San Sebastian Monte Igueldo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure San Sebastian Monte Igueldo?

No, only service animals are allowed.

Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 212 out of 423 reviews" "
Rating 8 - Good. 125 out of 423 reviews" "
Rating 6 - Okay. 49 out of 423 reviews" "
Rating 4 - Poor. 29 out of 423 reviews" "
Rating 2 - Terrible. 8 out of 423 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

RAFFI, Dubai

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We only liked the view as the service was poor maybe due to the fact that the hotel was understaffed
Stayed 6 nights in Aug 2024

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
All that glitters is not gold. Shower and ac good. Bed ok but defineately hard. Service - I've seen happier people at a funeral and staff per demand is low so both those are on management. Wifi weak and flakey. In room coffee ...instant coffee ....that is 2 star hotel stuff not to mention only 1 regular packet and not replaced. No iron or ironning board available. Just a litany of thing that keep this grand on the surface but less so underneath
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with views
Great
Stayed 3 nights in Jun 2024

4/10 Poor

Stewart

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We arrived to San Sebastián in the afternoon via the bus from Hendaye. We knew the hotel was on top of one of the flanking hills on either side of the crescent beach so was excited to get to the hotel and take in the view – like the pictures. You can take the 16 bus which runs from end to end, we arrived at the base on the funicular that takes you up to the hotel and here is the first problem; you have to pay to go to your hotel. As a guest you get a concession rate of €3 per person return, it doesn’t sound like a lot but given there is nothing to do around the hotel as it’s on the far side of town you would soon spend €10 a day just getting up to your hotel a bus into town. The second issue is that the hotel is on top of an old amusement park, luckily the weather was bad so it wasn’t busy but this itself is a tourist destination so if you just want to go to your room for a nap, you have to go up a funicular with a bunch of tourists who just want to go on the rollercoaster. The view from the room is nice, but to have your window open you can hear the sounds of kids in the amusement park below. It’s a very weird experience. We arrived and even though we paid upfront for 4 days, I asked if we could cancel our stay before we checked in. Obviously, they wouldn’t refund us so we just grinned it and stayed for 2 nights. The hotel is fine, it’s what a commercial chain hotel was back in the late 90s and hasn’t changed much since. It’s clean, facilities are old but nice enough.
Stayed 4 nights in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous views.
Lovely hotel with amazing views over the ocean, the city and its beaches. We ate in the dining room one night. The meal was delicious, and the service from the restaurant staff was excellent. A long walk to the Old Town was worth the effort, although a bus service was available to the end of the road of the hotel. A very enjoyable stay in San Sebastian which we would definitely return to. Our only negative comment was regarding a lack of coffee in the room, just 2 sachets, and no creamer, but just a small gripe.
Stayed 2 nights in May 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, room comfort
Get the room with a view.
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure San Sebastian Monte Igueldo has the best views of the town of San Sebastián imaginable. The staff was attentive to our needs and provided impeccable service.
Stayed 1 night in Dec 2023

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the hotel. Hotel is a little dated and the electrical system is tricky. Our devices didn’t charge all night because we didn’t have the right switch on that controls all the outlets and lights. Also, you might want to bring your own hairdryer as you basically have to straddle the toilet to use it with its short cord and it keeps shutting off when it gets hot.
Stayed 1 night in Oct 2023

8/10 Good

Than Naing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
easy parking pleasant location with sea view breastast has varities to choose. Taste is delicious. swimming pool at the top is good We feel joyful.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, service was excellent, meals were great, I loved my ocean view room. Views from hotel terraces are exceptional. Highly recommended

6/10 Okay

Eleana

Liked: Cleanliness, amenities
This hotel has a beautiful view, My room was in a Box. The window had a view of walls. They could have some plants or trees. I arrived from a all day tour around 4:00 and the kitchen was close until 8pm. They did not offer nothing except a bag of potatoes chips and drinks. For me it was not worth to stay here. Next time I will take up the funicular at the end of the beach and have a drink in the restaurant next to it.
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Travelled with partner
Loved the property! Loved the amusement park around the property and the views from our balcony were amazing. We will be back!
Stayed 3 nights in Sep 2023

8/10 Good

John

Stayed 4 nights in Aug 2023

10/10 Excellent

Joanne

Stayed 2 nights in Aug 2023

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Crazy view
Stayed 6 nights in Jul 2023

6/10 Okay

Carmen

Travelled with group
Disliked: Staff & service
The view was breathtaking and the decor in the foyer was lovely but you definitely require the patience of a saint if you want to order ANYTHING from the bar morning or night. I stood at the bar for 20 minutes before walking away with nothing but irritation one evening. At the time, there were only a handful of other people standing at the bar and 3 staff behind the bar who couldn’t seem to get out of each other’s way. The bar snack menu was extremely limited and when we ordered and it came out, the volume and presentation of the food was extremely underwhelming to say the least. The hotel is very secluded so there either needs to be a more a comprehensive menu with more efficient and competent staff or just have vending machines in the foyer. The room was comfortable and clean and the view from the balcony was lovely.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing location, very clean, and very helpful staff! We can’t wait to go back!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Sebastian getaway
A 5 night stay at this wonderful hotel overlooking the bay of San Sebastion. The setting was perfect. We relaxed by the pool, either after breakfast or after an excursion down into town, or the old town. Wonderful popl, plenty of sunloungers and its own bar, and again fantastic views over San Sebastian. Our room had a balcony overlooking the bay and mountains, what's not to love. The staff were very friendly, plenty of areas to sit and have a drink and relax, and look at the view. The food was excellent and plenty of variety at breakfast. My only small moan as I like my food hot and not luke warm, is there wasn't a proper hot plate keeping the food hot.
Stayed 5 nights in Jun 2023

10/10 Excellent

Denise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I just loved the location and the views. I would have liked the restaurant to have more options daily.
Stayed 4 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Best views ever.
Hotel is in an amazing hill top position and we stayed in a room with a balcony that looked out onto the bay and the town. Everything about the hotel was exceptional, except they seemed to be very short staffed when we were there and service wasn't great in the restaurant. I definitely would love to return though.
Stayed 2 nights in May 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I loved the location but it was not immediately obvious on booking that the location was on top of a hill - need to pay more attention !!! I liked the room layout but AC was not the best. Closing the bar at midnight was offputting and staff did not have but very rudimentary English. Important given the clientele was international
Stayed 3 nights in May 2023