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Hotel Castillo Huatulco & Beach Club

3.5 star property
Family fun on the beach, near Chahue Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castillo Huatulco & Beach Club

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
View from property
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
Family Suite | View from room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, OAX, 70987
  • Santa Cruz Bay
    3 min walk
  • Playa Santa Cruz
    6 min walk
  • Chahue Beach
    16 min walk
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    22 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, individually decorated, individually furnished, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, individually decorated, individually furnished, desk

Room Standard

  • Sleeps 5
  • 1 Single Sofa Bed and 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

In-room safe, individually decorated, individually furnished, desk

Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room -6 Guests-

In-room safe, individually decorated, individually furnished, desk

Family Room -6 Guests-

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Room Standard

In-room safe, individually decorated, individually furnished, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Huatulco, an IHG Hotel
Pool
Pet-friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (974)
The price is NZ$173
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Huatulco, an IHG Hotel

About the area

Santa María Huatulco

A family-friendly stay in Santa María Huatulco awaits you at Hotel Castillo Huatulco & Beach Club. Within a 30-minute stroll, you'll find Chahue Beach and Huatulco National Park. Highlights at this beach hotel include in-room free WiFi, LED TVs and heated floors. .The buffet restaurant, La Capilla, serves Mexican cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor swimming pools, kids' swimming pool and pool loungers plus access to a playground. 200 square feet (19 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 11:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .With a stay at this 3.5-property class Santa Cruz hotel, you'll be 4 km (2.5 mi) from La Entrega Beach and 4.2 km (2.6 mi) from Maguey Bay.

What's nearby

  • Playa Santa Cruz - 6 min walk - 0.5 km
  • Chahue Beach - 16 min walk - 1.3 km
  • Huatulco National Park - 5 min drive - 2.0 km
  • La Entrega Beach - 11 min drive - 4.4 km
  • Tangolunda Beach - 15 min drive - 5.6 km

Getting around

  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.) - 22 min drive

Restaurants

  • ‪Restaurant Ve el Mar - ‬4 min walk
  • ‪mercado organico Santa Cruz - ‬3 min walk
  • ‪Restaurante México Lindo - ‬8 min walk
  • ‪Niko's - ‬7 min walk
  • ‪Dona Celia Lobster House - ‬6 min walk

About this property

Hotel Castillo Huatulco & Beach Club

Family fun on the beach, near Chahue Beach
Some rates at Hotel Castillo Huatulco & Beach Club are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with umbrellas and free beach club nearby. Bring your whole family to Hotel Castillo Huatulco & Beach Club for summer fun including 2 outdoor swimming pools, a children's pool and a playground.

A free manager's reception is offered. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Santa María Huatulco hotel.

  • 159 guestrooms or units
  • 4 levels
  • 2 buildings
  • 200 sq ft of conference space
  • 19 sq. m of conference space
  • Built in 1989
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Castillo Huatulco & Beach Club offers 159 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Santa María Huatulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 350 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • La Capilla

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (200 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Smooth flooring in room

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 per person
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castillo Hotel Huatulco
Hotel Castillo Huatulco Santa María Huatulco
Castillo Huatulco Hotel
Hotel Castillo Huatulco
Castillo Huatulco Santa María Huatulco
Castillo Huatulco ta ía Huatu
Hotel Castillo Huatulco
Castillo Huatulco & Beach Club
Hotel Castillo Huatulco & Beach Club Hotel
Hotel Castillo Huatulco & Beach Club Santa María Huatulco
Hotel Castillo Huatulco & Beach Club Hotel Santa María Huatulco

Frequently asked questions

Is parking available at Hotel Castillo Huatulco & Beach Club?

Yep, Hotel Castillo Huatulco & Beach Club has a free self car park and free valet parking.

Are there any beaches close to Hotel Castillo Huatulco & Beach Club?

Yep, Hotel Castillo Huatulco & Beach Club is a short 6-minute walk from Playa Santa Cruz. Fun beach activities include kayaking. You can also find boat tours.

Does Hotel Castillo Huatulco & Beach Club have a pool?

Hotel Castillo Huatulco & Beach Club has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

Is Hotel Castillo Huatulco & Beach Club family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as changing tables and highchairs in the guestrooms, it's no surprise that Hotel Castillo Huatulco & Beach Club is a hit with families.

Does Hotel Castillo Huatulco & Beach Club serve breakfast?

Yeah, buffet breakfast is available daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Castillo Huatulco & Beach Club?

No, Hotel Castillo Huatulco & Beach Club does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Castillo Huatulco & Beach Club?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Castillo Huatulco & Beach Club?

Check-in begins at 4:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Castillo Huatulco & Beach Club?

No, pets are not allowed.

Hotel Castillo Huatulco & Beach Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 245 out of 583 reviews" "
Rating 8 - Good. 198 out of 583 reviews" "
Rating 6 - Okay. 86 out of 583 reviews" "
Rating 4 - Poor. 28 out of 583 reviews" "
Rating 2 - Terrible. 26 out of 583 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hugo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was falling apart.
Stayed 1 night in Jul 2024

10/10 Excellent

Said

Stayed 3 nights in Apr 2024

10/10 Excellent

Eduardo

Liked: Property conditions & facilities
Stayed 17 nights in Jul 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Karina

Stayed 1 night in Jun 2024

6/10 Okay

Karina

Liked: Staff & service
Pictures displayed a different esthetic.
Stayed 1 night in Jun 2024

6/10 Okay

Gildardo De La

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jun 2024

2/10 Terrible

Yolanda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jun 2024

4/10 Poor

Simon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service. Property too old and not properly maintained.
Stayed 3 nights in May 2024

6/10 Okay

Gustavo

Travelled with family
Liked: Cleanliness, staff & service
Did not like having to wear a plastic bracelet for the entire stay. I was not informed of the Club located 15 minutes away the first day. I was there 3 days before I became of the Club availability.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tabitha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
We had an amazing experience here, just stayed for a night in between travel and the service was amazing, staff was friendly and the place is beautiful! Would definitely stay here again!
Stayed 1 night in Apr 2024

2/10 Terrible

Jon

Disliked: Cleanliness, property conditions & facilities
noisy- lousy buffet- pillows hard as rocks

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time at Hotel Castillo Huatulco & Beach Club. We really like it especially the walkability to other restaurants and shops. Highly recommended!
Stayed 10 nights in Mar 2024

10/10 Excellent

Claudette Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Castillo Huatulco! It was our first time in Huatulco and wasn't sure what to expect, with a beach club and shuttle, but it was great. Also we asked for an upgrade with our room and Alejandro at the front desk was so great. All the staff are so friendly and professional. Big shout out to the team at the Beach Club especially Roody, Cyralini and Roal. If you are used to big 5 star resorts and the mile long buffets, you will not find that here, however the food is really good at the Beach Club. Good variety of dishes and can't go wrong with breakfast. We liked all the different Mexican dishes. As for dinner, we always went out into town where there are an abundance of great restaurants. We love Santa Cruz and will definitely be back.
Stayed 14 nights in Feb 2024

6/10 Okay

Diana Lucia Cruz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I liked it was closed to everything. I had an inconvenience, bc when i reserved i booked all inclusive and at the reception they changed it to not all inclusive, and wanted to charge me more.
Stayed 4 nights in Mar 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Food was repetitive and hardly any variety. No wi-fi in hardly any rooms.
Stayed 14 nights in Feb 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the hotel is in town and that you have access to the ocean via the beach club - the best of both worlds.
Stayed 16 nights in Feb 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and kind staff. It’s nice to eat at the hotel’s restaurant, some of the tables are set right next to the pool. The bleach club is such a treat, pure relaxation. I would definitely go back.
Stayed 6 nights in Feb 2024

8/10 Good

Bonnie

Travelled with family
Liked: Staff & service
Staff was great. Had some bugs crawling the walls in our rooms. Were shorted face cloths wish we had.
Stayed 8 nights in Jan 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feb, 2024. Having stayed for 4 weeks, I'd say we have a worthy opinion. We knew this was a 3 1/2 (ish) star hotel but the food every night was terrific. There is lots of variety; you'll definitely find something for your appetite. The booze probably isn't top end but there was plenty of different drinks and the bartenders were fun personnel. We were in the hotel's newer area and our wifi and hot water were fine. Our balcony could fit two chairs and our safe was large and easy to operate. There's maybe two English tv stations but that was of little concern to us. The grounds, halls, food areas, lobby and pool were cleaned continually. The staff was very cordial and helpful. We had two issues (a noisy neighbour and the a/c) which were resolved immediately. Hotel Castillo is very close to everything in Santa Cruz and a 20 minute walk into La Crucecita. Many excursions are organized right out of the lobby. The Beach Club on Playa Chahue has a nice pool area and terrific food. The chairs are actually comfortable in the dining area - not the usual straight back, uncomfortable wooden chairs typical to Mexico. However, Playa Chahue is not for you if you're not a good swimmer - maybe just sit out in the waves near shore. We always managed to get shade, chairs and a lounger on the beach. (The loungers could use some padding for comfort.) We would definitely go back.
Stayed 28 nights in Jan 2024

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The socializing in the lounge area was nice but it is better to get a room further away if youd like quiet before 10pm (or later on weekends). Staff were friendly and helpful.
Stayed 6 nights in Feb 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Hilda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in easy walking distance of the beach, shopping and some amazing dining. Staff was friendly, helpful and many were bilingual. Rooms are very clean, pool is a decent size, breakfasts were great. Downside, no fridges in the room, and rooms on the streetside could be quite noisy. Drinks at the bar were a wee bit pricey for what you get. All in all, would definitely recommend for it’s cleanliness, location and helpful staff.
Stayed 10 nights in Jan 2024

6/10 Okay

Lucie

Travelled with family
Stayed 4 nights in Jan 2024

10/10 Excellent

AirCARE, Albuquerque

Stayed 1 night in Jan 2024