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AluaSoul Mallorca Resort - Adults Only

4.0 star property
Adults-only beachfront hotel with 3 outdoor pools

Photo gallery for AluaSoul Mallorca Resort - Adults Only

Balcony view
Reception
Balcony view
Down duvets, in-room safe, desk, laptop workspace
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Room service
  • Gym
The current price is NZ$237
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
Avinguda de Cala Egos, s/n, Cala d'Or, Santanyi, Mallorca, 7660
  • Caló de ses Egos
    ‪2 min walk‬
  • Cala d'Or Marina
    ‪10 min walk‬
  • Cala Gran
    ‪10 min drive‬
  • Palma de Mallorca (PMI)
    ‪56 min drive‬

Room options

View all photos for Suite, Balcony (My Favorite Club)

Suite, Balcony (My Favorite Club)

Suite, Balcony (My Favorite Club)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
Mini-fridge
Free minibar items
Blackout curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 adults)

View from room

Double Room, Balcony, Sea View (2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • Sea view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, Pool View

Balcony view

Double Room, Balcony, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Balcony, Partial Sea View

Junior Suite, Balcony, Partial Sea View

Junior Suite, Balcony, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
Free minibar items
Separate bedroom
Blackout curtains
Down duvet
  • Sea view
  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View (2 Adults - My Favorite Club)

Balcony view

Superior Double Room, Balcony, Sea View (2 Adults - My Favorite Club)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
Mini-fridge
Free minibar items
Smart TV
Blackout curtains
  • Sea view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Balcony, Sea View (2 adults)

Down duvets, in-room safe, desk, laptop workspace

Superior Double Room, Balcony, Sea View (2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
  • Partial sea view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View (2 Adults - My Favorite Club)

Balcony view

Double Room, Balcony, Sea View (2 Adults - My Favorite Club)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
Mini-fridge
Free minibar items
Smart TV
Blackout curtains
  • Ocean view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, Terrace, Pool View (My Favorite Club)

Premium Suite, Terrace, Pool View (My Favorite Club)

Premium Suite, Terrace, Pool View (My Favorite Club)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
Mini-fridge
Free minibar items
Separate bedroom
Blackout curtains
  • 44 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony (2 Adults)

Down duvets, in-room safe, desk, laptop workspace

Double Room, Balcony (2 Adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2017
Blackout curtains
Down duvet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Balcony, Sea View (My Favorite Club)

Suite, Balcony, Sea View (My Favorite Club)

Suite, Balcony, Sea View (My Favorite Club)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
Mini-fridge
Free minibar items
Blackout curtains
Down duvet
  • Sea view
  • 44 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

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About the area

Santanyi

AluaSoul Mallorca Resort - Adults Only places you steps from Caló de ses Egos and within a 10-minute stroll of Caló des Pou. Highlights at this beachfront hotel include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, Thai massages and body scrubs. The bistro, Mare Nubium, serves international cuisine and is open for dinner. Kentia Beach Club is the hotel's own rooftop bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free parking nearby, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Santanyi hotel include Cala d'Or Marina and Cala Mondrago Beach.

What's nearby

  • Caló de ses Egos - 2 min walk - 0.2 km
  • Cala d'Or Marina - 10 min walk - 0.9 km
  • Cala Mondrago Beach - 8 min drive - 5.8 km
  • Cala Gran - 10 min drive - 3.2 km
  • Cala Mondragó - 12 min drive - 5.3 km

Getting around

  • Manacor Station - 32 min drive
  • Palma de Mallorca (PMI) - 56 min drive

Restaurants

  • ‪El Rincón - ‬4 min drive
  • ‪La Caracola - ‬3 min drive
  • ‪Terrase Porto Cari - ‬13 min walk
  • ‪Tutti Frutti - ‬4 min drive
  • ‪Tonys Bar And Restaurant - ‬5 min walk

About this property

AluaSoul Mallorca Resort - Adults Only

Adults-only beachfront hotel with 3 outdoor pools
Some rates at AluaSoul Mallorca Resort - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At AluaSoul Mallorca Resort - Adults Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a hot tub, a steam room and a fitness centre.

Smoking is allowed in designated areas at this 4-star Santanyi hotel.

  • 371 guestrooms or units
  • 7 levels
  • 2 buildings
  • 5 dining venues
  • 3 bars or lounges
  • Built in 1972
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
AluaSoul Mallorca Resort - Adults Only offers 371 accommodations with a safe and designer toiletries. Rooms open to furnished balconies. Beds feature down duvets. This Santanyi hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Thai massages, facials and body scrubs.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 15 metres
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Agua Lobby Bar
  • Kentia Beach Club
  • La Trattoria
  • Mare Nubium
  • Terra Café

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Corfu Skorpios
Aluasoul Mallorca Resort Santanyi
Marina Corfu Skorpios Hotel Santanyi
Marina Corfu Skorpios Santanyi
Marina Skorpios Corfu
Marina Corfu Skorpios Hotel
Aluasoul Mallorca Santanyi
Aluasoul Mallorca
Aluasoul Mallorca Resort Adults Santanyi
Aluasoul Mallorca Resort Adults
Aluasoul Mallorca Adults Santanyi
Aluasoul Mallorca Adults
Aluasoul Mallorca Santanyi
AluaSoul Mallorca Resort Adults Only
AluaSoul Mallorca Resort - Adults Only Hotel
AluaSoul Mallorca Resort - Adults Only Santanyi
AluaSoul Mallorca Resort - Adults Only Hotel Santanyi

Frequently asked questions

What is the cancellation policy at AluaSoul Mallorca Resort - Adults Only?

AluaSoul Mallorca Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AluaSoul Mallorca Resort - Adults Only?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at AluaSoul Mallorca Resort - Adults Only on 29 Apr 2025 start from NZ$234.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to AluaSoul Mallorca Resort - Adults Only?

Yep, AluaSoul Mallorca Resort - Adults Only is on Caló de ses Egos.

Is there a spa on site at AluaSoul Mallorca Resort - Adults Only?

Yep, there is an onsite spa at AluaSoul Mallorca Resort - Adults Only. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does AluaSoul Mallorca Resort - Adults Only have a pool?

AluaSoul Mallorca Resort - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at AluaSoul Mallorca Resort - Adults Only?

AluaSoul Mallorca Resort - Adults Only features 3 outdoor pools, a full-service spa and 5 restaurants.

What makes AluaSoul Mallorca Resort - Adults Only a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at AluaSoul Mallorca Resort - Adults Only.

Is AluaSoul Mallorca Resort - Adults Only family-friendly?

No, AluaSoul Mallorca Resort - Adults Only is an adults-only property.

Does AluaSoul Mallorca Resort - Adults Only serve breakfast?

You bet, free buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at AluaSoul Mallorca Resort - Adults Only?

No, AluaSoul Mallorca Resort - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at AluaSoul Mallorca Resort - Adults Only?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at AluaSoul Mallorca Resort - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at AluaSoul Mallorca Resort - Adults Only?

No, pets are not allowed.

AluaSoul Mallorca Resort - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 135 out of 281 reviews
Rating 8 - Good. 88 out of 281 reviews
Rating 6 - Okay. 41 out of 281 reviews
Rating 4 - Poor. 14 out of 281 reviews
Rating 2 - Terrible. 3 out of 281 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such an amazing stay here! The room was super nice and clean and the view from our balcony was AMAZING! Breakfast and dinner was included in our room which made it super convenient and there were multiple bars and restaurants on the property. The beach is also right there so you don’t even need to go anywhere to enjoy a nice day! I will definitely be staying here again!
Stayed 1 night in Oct 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Great view from balcony also food was very good for an all inclusive. Downside was a rude member of bar staff and difficult to book other restaurants apart from the buffet.
Stayed 7 nights in Sep 2024

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service
Overall a very positive experience. Highly recommend a seaview room with large terrace. Most staff were very friendly and accommodating. Good vibe and evening entertainment. Difficult to find availability for specialty restaurants despite 4 nights stay at the resort (and some staff were snobby). Lovely small, sandy beach at the resort.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rebecca, Portishead

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful friendly staff throughout the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and property was very beautiful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Callum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent food and staff No complaints
Stayed 4 nights in Sep 2024

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
Facilities were awfully kept. Very dirty. A lot of garbage in the ocean. Bed sheets smelled like mold. Definitely not a 4 star hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room exactly as described and shown. Friendly staff, great facilities. Good value for money. Limited access to tap water, salt water taps and shower in bathrooms.
Stayed 4 nights in Aug 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Steve

Stayed 3 nights in Aug 2024

10/10 Excellent

Janelle

Travelled with group
Liked: Cleanliness, staff & service
Love the beach access
Stayed 5 nights in Aug 2024

8/10 Good

Brittan

Travelled with partner
Liked: Staff & service
The half-board options for breakfast and dinner were good, and the staff was very nice. We loved the close by beach area and the cliff jumping. The only thing we didn’t love was our room since it felt humid/damp all the time including our bedding. If we have a chance to come back we’ll opt for a better room.
Stayed 3 nights in Aug 2024

8/10 Good

Kristian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit to this hotel. It’s a Great hotel with a good atmosphere. Staff helpful. Lovely beach too.
Stayed 7 nights in Aug 2024

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Ang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. Great service, amazing location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Evangeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very relaxing, beautiful beach.
Stayed 4 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, definitely recommend booking My Favourite Club as the special breakfast was excellent and the servers Carlos and Elena were so welcoming and lovely!
Stayed 8 nights in Jul 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is advertised as adults only, however the ‘private’ beach between the two hotel buildings is actually mostly public, and gets very overcrowded with families and children. There also seemed to be no security to monitor (drunk) people going onto the beach and into the sea in the middle of the night, which was very noisy and disturbing as someone who had paid to upgrade to a premium sea view room. The hotel is also confusing from a board perspective, as a half board guest, when dining in the restaurant there are free fizzy drinks available, however we were charged for the bottle of water we had with our dinner. Maybe it’s just me but this seemed odd. Also in the ‘Fancy Bar’ as part of my favourite club- which I thought was a lovely area to relax- there is a coffee machine and soft drinks and snacks that are complimentary, however to get an iced coffee from the bar you have to pay, again the logic just seemed off to me, I think the soft drinks should be complimentary and alcohol should be at an additional charge. Overall we had a lovely stay, but the things mentioned above just tainted it a little.
Stayed 6 nights in Jul 2024

2/10 Terrible

Alexandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This booking was nothing as advertised. We were getting our honeymoon started and were looking for some peace and quiet, but this place has had a dj blaring the Macarena in the pool, kids running around and adults smoking weed everywhere. We ended up staying one night because it was too late to find a new place to go, but checked out after our first night of 3 nights. This is anything but luxury, more like a stay on a budget cruise with classed tiers of service and horrible food. When looking to cancel this booking, the hotel said they would refund us but it's booked through Expedia so now we’re still waiting on their back and forth. Staff was understanding to our face when communicating our discomfort with the property, but now that it’s time for our money back for the 2 unused nights, they won’t pick up the phone. When we saw the photos of the beach and that it would be an adult only experience, we expected to actually be able to go enjoy the beach, and that (although we love children) it would be a quiet time on the beach without kids running around. Apparently, the beach is open to the public, and super packed although the resort is adults only, most of the guests act like children regardless. Rooms were dingy, like glorified motel rooms, and the bathroom was questionable with stains. Also why was the water in the shower salty? I’d avoid this place, just stay somewhere quiet and inland, then travel for a beach day in the morning since it's public!
Stayed 3 nights in Jul 2024

6/10 Okay

Olivia

Ok
Stayed 3 nights in Jul 2024

4/10 Poor

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Wouldn't come back...

Be aware that this all inclusive hotel is meant for a very specific demographic of people. It is extremely touristy with mostly intoxicated, loud, sunburnt, tattoo covered people staying there. Perhaps that is exactly what some people are looking for...The music was extremely loud around the pool, vacant lounge chairs were nearly impossible to find and drunk people making out in the pool. The live music was terrible and could be heard very loudly in our room until 11:00pm every night. We had a huge nasty bug in our bathroom that we covered with a cup and it stayed there the whole stay, never cleaned up by cleaners. There were people smoking around the hotel and whenever we sat to have a meal, or wanted to sit on our balcony, there was cigarette smoke blowing towards us. The rooms seemed worn, with SALT WATER IN THE SHOWERS AND BATHROOM TAP. Showering with salt water was horrible. Think itchy skin, terrible hair and salty teeth brushing. I have read other reviews where they respond by saying that is normal on Mallorca. SALT WATER IN THE TAPS IS NOT NORMAL IN MALLORCA. I have stayed at 6 different hotels in Mallorca and not one of them had salt water. In fact, I have travelled all around the world and never had salt water in the bathrooms. The service at the hotel was not helpful at all. I asked for help making a dinner reservation in town; nope, they couldn't help with that. I asked for a wine bottle opener; nope, they couldn't help with that. Didn't enjoy my stay!
Stayed 2 nights in Jul 2024