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Novotel Santiago Providencia

4.0 star property
Family-friendly hotel with fitness centre and sauna

Photo gallery for Novotel Santiago Providencia

Exterior
Bar (on property)
Exterior
Executive Room, 1 Queen Bed
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Spa
  • Bar
The current price is NZ$160
includes taxes & fees
4 May - 5 May

Explore the area

Map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084
  • Costanera Center
    ‪6 min walk‬
  • Julio Martinez Pradanos National Stadium
    ‪8 min drive‬
  • San Cristobal Hill
    ‪13 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪30 min drive‬

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santiago

A family-friendly stay in Santiago awaits you at Novotel Santiago Providencia. Within just a 10-minute stroll, you'll find Costanera Center and Vivo Panorámico. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, free kids' club, gym and sauna. Business amenities include 6 meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 30-minute walk of this 4-property class Providencia hotel include Drugstore and Clínica Indisa.

What's nearby

  • Costanera Center - 6 min walk - 0.5 km
  • Clínica Indisa - 5 min drive - 3.4 km
  • Parque Arauco Mall - 6 min drive - 5.4 km
  • Julio Martinez Pradanos National Stadium - 8 min drive - 6.2 km
  • San Cristobal Hill - 13 min drive - 7.4 km

Getting around

  • Tobalaba Station - 6 min walk
  • Parque Almagro Station - 8 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 30 min drive

Restaurants

  • ‪Los Canallas - ‬2 min walk
  • ‪Oggi - ‬2 min walk
  • ‪El Honesto Mike - ‬3 min walk
  • ‪Semsem - ‬1 min walk
  • ‪Rishtedar - ‬1 min walk

About this property

Novotel Santiago Providencia

Family-friendly hotel with fitness centre and sauna
Novotel Santiago Providencia offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 6 meeting rooms are available. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Novotel Santiago Providencia.

This 4-star Santiago hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 18 levels
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Santiago Providencia offers 178 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, Spanish

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Interior detail

Ola Santiago Providencia, Tapestry Collection by Hilton

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CLP 33520 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 13900 for adults and from CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

What is the cancellation policy at Novotel Santiago Providencia?

Novotel Santiago Providencia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Santiago Providencia?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on 4 May 2025 start from NZ$160.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Novotel Santiago Providencia?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Novotel Santiago Providencia have a pool?

Novotel Santiago Providencia has an indoor pool.

Is Novotel Santiago Providencia family-friendly?

You bet! With amenities such as a free children's club, babysitting services and laundry facilities, it's no surprise that Novotel Santiago Providencia is a hit with families.

Does Novotel Santiago Providencia serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Santiago Providencia?

No, Novotel Santiago Providencia does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Santiago Providencia?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel Santiago Providencia?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 538 out of 799 reviews
Rating 8 - Good. 177 out of 799 reviews
Rating 6 - Okay. 49 out of 799 reviews
Rating 4 - Poor. 21 out of 799 reviews
Rating 2 - Terrible. 14 out of 799 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Peter, MASCOT

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We found the front desk staff not only unfriendly but also unhelpful and ill informed of the room amenities. Check in was not friendly and when we asked for a power adapter we were told we would need to buy one. We later found a universal power point in the room that the staff seemed unaware of. Shame, as other than that the property and area were good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel austero y limpio. Sugiero trabajen en check in en línea para no tener que esperar en recepción
Stayed 3 nights in Dec 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, amenities
Excellent location and excellent service!!!
Stayed 2 nights in Nov 2024

8/10 Good

Erwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and breakfast were very good. The location is excellent, staff was friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Luciana

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shaohua, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the new business areas of Santiago. Many office workers and traffic nearby during rush hour. That makes it harder to have a Uber ride during rush hours, but also maks the surrounding areas safer and with more restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Saleem, Vancouver

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place, the staff is awesome!
Stayed 2 nights in Nov 2024

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice property near lots of shopping and dining options.
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Stayed 2 nights in Oct 2024

6/10 Okay

Robert, Kensington

Travelled with partner
Liked: Cleanliness, staff & service
Room good except no functioning refrigerator. Limited dinner options. Staff very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Wesley

Stayed 2 nights in Sep 2024

10/10 Excellent

KAMRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located close to the Shopping Mall and is conveniently walakble to hop on hop off bus for the city tour.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and knowledgeable. The property was clean, renovated and well located. The hotel is well rounded with fully equipped gym, great breakfest.
Stayed 14 nights in Sep 2024

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

6/10 Okay

Radina

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The only downside is waiting 40mins for an iron or a towel each time.
Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value hotel for its amenities. Comfortable sized rooms and restaurant and room service when you just need to stay in and rest. Close to many public transit modes, and walkable to cafes and shopping in condes, for example
Stayed 5 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

2/10 Terrible

Daniel, Mississauga

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst, unfriendly and rude staff I ever encountered and I’ve been in over 50 cities around the world. The guest bathroom was the most dirty, the street bath will be cleaner. Made wait until 3pm to get the room and arrived at 7:30 am. When I received the room the safesty security box did not work, requested to be changed because security is one the main concerns for us. Made me pay a city tax when explained the staff that my wife and I live in Canada over 20 years, I also explained them that before at other hotels they waived it, I guess the inexperience of their staff and not custumer service oriented made them behave like that. Regarless that, the hotel isn't 4* not even 1*, walking in is like walking into a selfservice hotel. I wouldn’t recommend it at all. Very disappointed. Neighbourhood feels unsafe day and night.
Stayed 1 night in Apr 2024

8/10 Good

Nebraska

Travelled with group
Ok hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024