8/10 Good
Masroor
Travelled with family
4 Aug 2024
Liked: Staff & service, amenities, property conditions & facilities
Overall a bery good hotel. Two swimming pools. Very good breakfast and very helpful staff. Very kindly provided us milk for tea after midnight, extra pillows and towels for swimming pool, and very efficiently booked a taxi to airport which aerived on time. Walkable distance to nearest bus stop Kimari (for Fira), where there were regular buses till midnight.
Plenty of restaurants and bars on the beach walk. Amazing.
Beach is on the east side (close to the Airport) hence it is Not as windy as on Fira side.
Cons:
The mattresses were poor quality, (old spring mattresses). These should be changed as Santo is a premier holiday destination and even Premier Inns and Travelodges in the UK have better bed quality, only one pillow was provided, not enough.
Floor surface was sticky. Could be bc of humidity near beach but not an excuse.
Bathroom quality was poor, no shower screen, water got logged due to blocked drain and poor slow drainage. Water fell out on to floor making everything wet....
Masroor
Stayed 1 night in Aug 2024