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The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and fitness centre

Photo gallery for The Resort at Governor's Crossing

Exterior
Terrace/patio
Children's play area - outdoor
Water park
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning
The current price is NZ$243
includes taxes & fees
4 May - 5 May

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • Titanic Museum
    ‪3 min drive‬
  • Island at Pigeon Forge
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪50 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Separate bedroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About the area

Sevierville

A family-friendly stay in Sevierville awaits you at The Resort at Governor's Crossing. You'll be 2.1 km (1.3 mi) from Tanger Outlets and 3.3 km (2 mi) from WonderWorks. Highlights at this Victorian hotel include a free water park, an indoor swimming pool and in-room kitchens. .Enjoy the free kids' club, gym, lazy river and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Sevierville hotel include Titanic Museum and Island at Pigeon Forge.

What's nearby

  • Tanger Outlets - 3 min drive - 1.8 km
  • Titanic Museum - 3 min drive - 3.1 km
  • WonderWorks - 4 min drive - 2.9 km
  • Island at Pigeon Forge - 7 min drive - 5.9 km
  • Dollywood's Splash Country - 7 min drive - 5.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and fitness centre
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

  • 233 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2019
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • The seasonal pool will open on 14 March and close on 19 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Is parking available at The Resort at Governor's Crossing?

Yep, The Resort at Governor's Crossing has a free self car park.

How much does it cost to stay at The Resort at Governor's Crossing?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on 4 May 2025 start from NZ$243.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Resort at Governor's Crossing have a pool?

The Resort at Governor's Crossing has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from March 14 to October 19).

Does The Resort at Governor's Crossing have a waterslide?

Yep, this property has a waterslide!

Is The Resort at Governor's Crossing family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that The Resort at Governor's Crossing is a hit with families.

Is there a free airport shuttle available at The Resort at Governor's Crossing?

No, The Resort at Governor's Crossing does not offer an airport shuttle service.

What time are check-in & check-out at The Resort at Governor's Crossing?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Resort at Governor's Crossing?

No, pets are not allowed.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 866 out of 1376 reviews
Rating 8 - Good. 301 out of 1376 reviews
Rating 6 - Okay. 125 out of 1376 reviews
Rating 4 - Poor. 46 out of 1376 reviews
Rating 2 - Terrible. 38 out of 1376 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Brittany

Stayed 3 nights in Dec 2024

10/10 Excellent

George & Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but the coffee machine in the room didn't work
Stayed 3 nights in Jan 2025

10/10 Excellent

dulzaida

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place would do it again
Stayed 2 nights in Dec 2024

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is overall okay. The room was nice and had what we needed. The kids enjoyed the indoor pool area. However, the building was partially under construction. Long waits for the one elevator in the building.
Stayed 1 night in Dec 2024

6/10 Okay

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Activities for children
Stayed 3 nights in Jan 2025

8/10 Good

Edward

Travelled with family
Stayed 2 nights in Jan 2025

8/10 Good

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Love this place, only down fall was the kitchen utensils, drippy water in shower and Internet wasn't working on TV. Very clean and nice pool.
Stayed 1 night in Dec 2024

6/10 Okay

Alejandro

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Martha

Stayed 3 nights in Dec 2024

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and amenities for the price paid. Great space for larger families. Ample parking , even on a busy week.
Stayed 5 nights in Dec 2024

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

4/10 Poor

Shelby

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Wouldn’t stay here again
Check in went very smoothly. The lady at the front desk was helpful, kind, and informative. We arrived in our room which was spacious and seemed clean, although it did have a bit of an odor. The indoor “water park” isn’t necessarily a water park. If you’re used to wilderness at the smokies, don’t waste your time coming here. You’ll be very disappointed. All of this I could deal with for the price. I cannot, however, deal with rude employees. Our unit was a two bedroom which we were splitting with another couple. The king bed and living area were nice and comfortable, however, the 2nd bedroom was frigid. No matter what we did with the thermostat, that room wouldn’t get warm. I contacted the front desk, and they sent maintenance to the room. The man was kind and agreed that warm air wasn’t coming from the vents in that room. It’s the dead of winter, might I add. He left to get a key to check the unit. When he returned, another female employee came with him. She was not helpful and absolutely rude. She insisted that there was nothing wrong with the unit, and that it was only cool in the room because of the window. Mind you, both bedrooms had large windows. She said they could get us extra blankets, but that’s all they could do. So we just had to freeze for both nights of our stay. I completely understand that things malfunction and go wrong, however, if you’re not willing to make them right, you’re getting a bad review. I frequent this area often, and will not stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Brady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kid Heaven
Overall a very enjoyable stay. Beds are firm but not the worst. Best for back sleepers rather than side sleepers. Kitchen well stocked and large space for our family of 7 to spread out. The indoor water area was a hit with the kids who loved the waterslides. If you are planning on staying for more than a couple nights I would advise requesting a room not beside the laundry dropoff, stairs and elevator. Was pretty loud late in the evening and early in the morning. Staff are great and facility is well maintained.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Had to park away from the door and walk a long way to get in while it was cold. Over all everything was great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the staff was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful and friendly. The indoor waterpark was so small I'm not sure I would call it a waterpark.
Stayed 1 night in Dec 2024

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Aide, Palmetto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice to stay for a family
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay with the family
Very nice stay. Some places here and there on the property could use some TLC but otherwise the kids enjoyed the pool, very comfortable beds. Family friendly room.
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff immediately responded to a problem with a tv in our room and was corrected within the hour.
Stayed 3 nights in Dec 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and has a great swimming area for kids.
Stayed 4 nights in Dec 2024