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Cleopatra Luxury Resort Sharm El Sheikh

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools

Choose dates to view prices

Photo gallery for Cleopatra Luxury Resort Sharm El Sheikh

3 outdoor pools, free pool cabanas, pool umbrellas
Front of property
Executive Suite
4 restaurants, lunch, dinner served; Italian cuisine
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Restaurant
  • On private beach
  • Spa
  • All-inclusive
    All-inclusiveAll-inclusive
  • Bar
    BarBar

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Nabq Bay, Sharm El Sheikh, South Sinai Governorate, 3150
  • Popular LocationRehana Beach13 min walk
  • Popular LocationNabq Bay6 min drive
  • AirportSharm El Sheikh (SSH-Sharm El-Sheikh Intl.)10 min drive
  • Popular LocationSOHO Square12 min drive

Room options

View all photos for Family Apartment

LCD TV, MP3 dock

Family Apartment

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 146 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Room, Beachfront

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Beachfront

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, Pool View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Garden View (Egyptians and Residents Only)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, Garden View (Egyptians and Residents Only)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 85 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, Pool View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Sea view

View from room

Superior Room, Sea view

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Sharm El Sheikh

At Cleopatra Luxury Resort Sharm El Sheikh, you'll be connected to the convention centre and 1.1 km (0.7 mi) from Rehana Beach. Highlights at this luxury resort include 4 restaurants, 3 outdoor swimming pools and a private beach. .A day of pampering can include beachside massages and body wraps along with aromatherapy and mani/pedis. The restaurant, THE MARKET, is open for lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Enjoy the free water park, marina, free kids' club and gym. Business amenities include a meeting room, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Sharm El Sheikh resort, attractions include Nabq Bay and SOHO Square.
View more Resorts in Sharm El SheikhOpens in a new window

What's nearby

  • Rehana Beach - 13 min walk
  • Nabq Bay - 6 min drive
  • SOHO Square - 12 min drive
  • Shark's Bay Beach - 15 min drive
  • Domina Coral Bay Congress Centre - 22 min drive

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 11 min drive

Restaurants

  • ‪Рыбный Ресторан - ‬4 min drive
  • ‪Бар В Бассейне - ‬5 min walk
  • ‪برجر كنج - ‬16 min walk
  • ‪Мини-Диско - ‬5 min walk
  • ‪Шведский Стол - ‬5 min walk

About this property

Cleopatra Luxury Resort Sharm El Sheikh

Luxury resort on the beach, with 3 outdoor swimming pools
Cleopatra Luxury Resort Sharm El Sheikh is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Cool off in one of the 3 outdoor swimming pools at Cleopatra Luxury Resort Sharm El Sheikh, and enjoy summer activities such as snorkelling and volleyball.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Beaux Arts resort also offers a complimentary water park, a complimentary children's club and a children's pool. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 5-star Sharm El Sheikh resort is smoke free.

  • 324 guestrooms or units
  • 3 levels
  • 14 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2010
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Cleopatra Luxury Resort Sharm El Sheikh offers 324 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • FELLINI
  • RED SEA WHARF
  • THE MARKET

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Gym
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Snorkelling
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Beaux Arts architecture
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in an "Egyptians and Residents Only" room category must present proof of residency (Egyptian ID or residence permit) at check-in. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cleopatra Luxury Resort Sharm El Sheikh

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per room (one way)
  • Late check-out fee: USD 45 (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cleopatra Luxury
Cleopatra Luxury Resort
Cleopatra Luxury Resort Sharm el Sheikh
Cleopatra Luxury Sharm el Sheikh
Cleopatra Resort
Luxury Cleopatra
Luxury Cleopatra Resort
The Cleopatra Luxury Resort
Cleopatra Luxury Hotels Resorts
The Cleopatra Luxury Resort Collection Hotel Sharm El Sheikh
Cleopatra Luxury Resort Sharm El Sheikh Egypt - Nabq Bay
Cleopatra Sharm El Sheikh
Cleopatra Luxury Resort Sharm El Sheikh Resort
Cleopatra Luxury Resort Sharm El Sheikh Sharm El Sheikh
Cleopatra Luxury Resort Sharm El Sheikh Resort Sharm El Sheikh

Frequently asked questions

What is the cancellation policy at Cleopatra Luxury Resort Sharm El Sheikh?

Cleopatra Luxury Resort Sharm El Sheikh offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleopatra Luxury Resort Sharm El Sheikh?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Cleopatra Luxury Resort Sharm El Sheikh on 8 Jul 2024 start from NZ$283.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cleopatra Luxury Resort Sharm El Sheikh?

Yep, Cleopatra Luxury Resort Sharm El Sheikh has a free self car park and free valet parking.

Are there any beaches close to Cleopatra Luxury Resort Sharm El Sheikh?

Yep, Cleopatra Luxury Resort Sharm El Sheikh is a short 13-minute walk from Rehana Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Cleopatra Luxury Resort Sharm El Sheikh?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as beachside massages.

Does Cleopatra Luxury Resort Sharm El Sheikh have a pool?

Cleopatra Luxury Resort Sharm El Sheikh has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Cleopatra Luxury Resort Sharm El Sheikh?

Cleopatra Luxury Resort Sharm El Sheikh features a private beach, 3 outdoor pools and free pool cabanas. All guestrooms come with premium bedding and 24-hour room service.

What makes Cleopatra Luxury Resort Sharm El Sheikh a romantic place to stay?

Ocean-view dining and a private beach, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Cleopatra Luxury Resort Sharm El Sheikh.

Is Cleopatra Luxury Resort Sharm El Sheikh family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Cleopatra Luxury Resort Sharm El Sheikh is a hit with families.

Is there a free airport shuttle available at Cleopatra Luxury Resort Sharm El Sheikh?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Cleopatra Luxury Resort Sharm El Sheikh?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cleopatra Luxury Resort Sharm El Sheikh?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Cleopatra Luxury Resort Sharm El Sheikh?

No, pets and service animals are not allowed.

Cleopatra Luxury Resort Sharm El Sheikh Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 239 reviews" "
Rating 8 - Good. 63 out of 239 reviews" "
Rating 6 - Okay. 18 out of 239 reviews" "
Rating 4 - Poor. 14 out of 239 reviews" "
Rating 2 - Terrible. 7 out of 239 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tai

Travelled with partner
Liked: Cleanliness, amenities
Everything is excellent in order…
Stayed 7 nights in Apr 2024

10/10 Excellent

Florence

Liked: Staff & service, amenities, property conditions & facilities
Modern
Stayed 7 nights in Mar 2024

10/10 Excellent

muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Manager Osama and his team, are extremely helpful. The environment is lovely, making it one of the top resorts for a holiday.
Stayed 4 nights in Feb 2024

10/10 Excellent

Meltem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, checkin was very easy thanks to everyone
Stayed 4 nights in Feb 2024

10/10 Excellent

Tahmina

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Cleopatra Luxury Resort was amazing. All staff were very friendly and helpful at all times. We stayed at the hotel with the beach as opposed to the adult one. It was only a 10 minute drive from the airport. The facilities within the hotel were worth the fee we paid. The buffet service for breakfast, lunch and dinner had a variety of selections. The hotel itself was beautiful. Excursions werent far - we booked through the hotel and they were good value for money. Main attractions were within a 30 minute drive. Would recommend grabbing taxis from outside of the hotel as these were half the price. Overall an amaxing experience and would definitely come here again.
Stayed 7 nights in Jan 2024

8/10 Good

Olamide

Travelled with family
Liked: Cleanliness, staff & service
It’s not luxury if one has truly experienced luxury ala Dubai. That said, it’s functional and the staff decent and good. Had a great 10 days and would recommend it with the caveat to manage expectations with regards to the ‘luxury’ side of things.
Stayed 9 nights in Dec 2023

8/10 Good

Sushil

Stayed 9 nights in Dec 2023

10/10 Excellent

Zan

Stayed 7 nights in Dec 2023

8/10 Good

Lizge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice except for the lady in guest relation
Staffs and hotel are amazing but the lady at the guest relation was very rude.when we came hotel late midnight they put some breakfast in my room but when we opened the mini bar it was empty. We went to guest relation desk and asked the lady why is empty she said cause you are all inculisve and ıf you order we can put some drink inside mini bar. yes we knew we are all inculisve but maybe we want to drink something late at night in our room we want to pay money ıf ıts extra. But she didnt listen us and nobody put any drink to our minibar and her behaviour is very rude and terrible otherwise except this lady other staffs was very helpfull and amazing. Thank you
Stayed 3 nights in Dec 2023

10/10 Excellent

EMRULLAH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. It has a seaside beach. The rooms and food are very clean. There are flavors very similar to Turkish dishes. Future Turkish friends should not have any reservations. The employees are friendly. We would like to thank Mr. NASR at the reception for his help. Mükemmel bir otel. Denize sıfır plajı vardır. Odalar ve yemekler çok temiz. Türk yemeklerine çok benzeyen tatlar var. Gelecek Türk varsa hiçbir çekincesi olmasın. Çalışanlar dost canlısı. Resepsiyondaki Sayın NASR Bey'e yardımlarından dolayı teşekkür ederiz. :)
Stayed 4 nights in Nov 2023

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel with excellent service
Best hotel in Egypt! We love this place and since last year they have done a lot of renovations.
Stayed 13 nights in Oct 2023

10/10 Excellent

Malyka

Travelled with family and small children
Liked: Amenities
The resort was so clean and all the staff were exceptionally friendly. We felt so comfortable and so much at home. The facilities were remarkable from the variety of choices in the buffet all inclusive meals. My children also really enjoyed the Hippo kids club and the staff there were equally friendly. Overall loved the resort and would definitely come back again.
Stayed 8 nights in Oct 2023

4/10 Poor

Gaile

Disliked: Amenities
Not worth the cost
Stayed 6 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short stay
You pay for what you get. food Was ok, fresh, not a lot of variation. Kids club had limited activities for children and it wasn’t really Advertised you had to go look for it. Lovely pools, beautiful beach. Nice service, waiters great! Service at the pool fantastic. drinks Bought to the table. Nice cocktailsAnd local beer ok, wine not good! Check in took a very long time and it wasn’t busy at all. Although, free upgrade was very much appreciated!
Stayed 5 nights in Oct 2023

10/10 Excellent

Luigi

Liked: Staff & service, property conditions & facilities
Real clean, and convenience love the pear with the coral under the pear 3 swimming pool highly recommended

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Jadaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay with staff who made it an absolute pleasure!
Stayed 10 nights in Oct 2023

4/10 Poor

Shazan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
Resort was ok, the executive suites have not been refurbished, they are very old, damaged and tacky. We changed over to a junior suite even then not all that nice, the smaller rooms were better condition. Check in took 1.5 hours for some reason. Staff were very nice and friendly. The lady at the spa counter was very rude and unprofessional.
Stayed 5 nights in Sep 2023

6/10 Okay

Ahmet

Stayed 4 nights in Sep 2023

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from a two week stay at The Cleopatra Hotel. From the moment we stepped in the hotel, the customer service was outstanding. Every single staff member go the extra mile to ensure you have the best holiday. Our room was clean and spacious with cute towel art which amused our littles ones ( aged 5 and 3). We stayed in room 2110, our house keeper was amazing and the added extras he provided never went unnoticed. We spent most of our time at the activity pool. The lifeguards were so assertive and the pool bar staff were all incredible. Foam parties were a firm favourite. The family pool at the front of the hotel is always quiet, it has the inflatable assault course which proved so much fun for the children. The infinity pool is simply stunning and huge! Kids club was welcoming, Anna, was much loved by my two... mini disco which she led so enthusiastically each evening was a highlight of the day for our little girl. We enjoyed wonderful lunches at the beach bar looking out onto the sea. The staff at the Pilli Pilli bar were incredible - George and his team were all so attentive. Mina and Ahmed at the lobby bar were also shining examples, providing exceptional service. The food was to a very high standard, the a la carte restaurants were both utterly delicious. Special mention to Mr Eid in the restaurant who made sure our time at the Cleopatra was the best it could be. A true gentlemen who provides outstanding customer service.
Stayed 14 nights in Aug 2023

6/10 Okay

Michal

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Nasima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely holiday at this resort. The staff were incredibly helpful and friendly. The food in Fellinis was superb as was the beach grill restaurant bar. The only setback is you have to book Fellinis and the Red Sea wharf restaurants. Make sure you book as soon as you arrive otherwise you might not get the opportunity to eat in these places. The pools around the resort has something for everyone. The Red Sea is great for seeing a variety of fishes. I would recommend this resort if you are visiting Sharm Al Sheik.
Stayed 6 nights in Aug 2023

4/10 Poor

Konstantin, Milwaukee

Travelled with family
Disliked: Property conditions & facilities
This property is not 5-star and not a 4-star, as positioned in Expedia and Trip Advisor. 1st, there was a minor booking error on our side which resulted in an extra charge which was not resolved by Expedia. 2nd, the sea is not accessible from the beach as it has a shallow bottom with sharp corals/stones coated with slippery seaweed. 3rd, the food selections were plenty, but most of the food was oily or loaded with sugar; the “diet” table’s food was scary to touch; “free” drinks were not drinkable, and even water was supplied from large canisters of unknown origin; most of the food was dumped into the waste containers at the end of the meal hours. 4th, rooms had outdated facilities/furniture, even in the most expensive units. 5th few businesses on the site run in circles offering the same services again and again, which was annoying. The reception staff appeared disorganized and not cooperating; to meet the 4-star benchmark, all staff needs to be trained to understand how to behave and avoid showing their attitude. Overall, long way to improve to achieve the 4-star level.
Stayed 7 nights in Jun 2023

10/10 Excellent

Tugba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çocuğumuzla gittiğimiz en güzel otellerden biriydi. Personel güler yüzlü ve yardımcı olma heveslisiydi. Odalar temizdi. Yemekler yeterliydi.
Stayed 8 nights in Jun 2023

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2023