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Crowne Plaza Royal Victoria Sheffield by IHG

4.0 star property
Riverfront hotel with 24-hour fitness centre and sauna

Photo gallery for Crowne Plaza Royal Victoria Sheffield by IHG

Standard Room, 2 Queen Beds, Accessible
Point of interest
Daily buffet breakfast (GBP 17.95 per person)
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is NZ$181
includes taxes & fees
11 Apr - 12 Apr

Explore the area

Map
Victoria Station Road, Royal Victoria, Sheffield, England, S4 7YE
  • Ponds Forge International Sports Centre
    ‪9 min walk‬
  • Crucible Theatre
    ‪13 min walk‬
  • Sheffield Town Hall
    ‪16 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪40 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Victorian)

Suite, 1 King Bed (Victorian)

Suite, 1 King Bed (Victorian)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

Suite, 1 Bedroom (Freestanding Bath)

Suite, 1 Bedroom (Freestanding Bath)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Bath Shower Combination)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Bath Shower Combination)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Separate Bath Walk in Shower)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (Separate Bath Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium Room, 1 King Bed, Jetted Tub

Premium Room, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Separate Shower)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Separate Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility)

Room, 1 Queen Bed, Accessible (Mobility)

Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

About the area

Sheffield

Crowne Plaza Royal Victoria Sheffield by IHG puts you in the heart of Sheffield, within a 20-minute stroll of Ponds Forge International Sports Centre and Millennium Gallery. Highlights at this Victorian hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna. 3229 square feet (300 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 30-minute drive of this 4-property class Sheffield hotel include Sheffield Town Hall and Chatsworth House.

What's nearby

  • Ponds Forge International Sports Centre - 9 min walk - 0.8 km
  • Crucible Theatre - 13 min walk - 1.1 km
  • Sheffield City Hall - 16 min walk - 1.3 km
  • Sheffield Town Hall - 16 min walk - 1.4 km
  • University of Sheffield - 19 min walk - 1.6 km

Getting around

  • Meadowhall Interchange Tram Stop - 8 min drive
  • Sheffield Station - 14 min walk
  • Manchester Airport (MAN) - 106 min drive

Restaurants

  • ‪Diyafa restaurant دار الضيافة - ‬10 min walk
  • ‪The Dorothy Pax - ‬4 min walk
  • ‪Imrans - ‬7 min walk
  • ‪The Harlequin - ‬10 min walk
  • ‪Shaz Shawarma - ‬13 min walk

About this property

Crowne Plaza Royal Victoria Sheffield by IHG

Riverfront hotel with 24-hour fitness centre and sauna
Crowne Plaza Royal Victoria Sheffield by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 13 meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. The business-friendly Crowne Plaza Royal Victoria Sheffield by IHG also features multilingual staff, a garden, and concierge services. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Sheffield hotel.

  • 105 guestrooms or units
  • 3 levels
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 1862
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Royal Victoria Sheffield by IHG offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Sheffield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovenian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 6 per night; includes in/out privileges)
  • Extended parking on site (GBP 6 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cunningham Restaurant

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (3,229 square foot of space)

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 6.00 per night (in/out privileges)
  • Extended parking fee: GBP 6.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Hotel Sheffield
Holiday Inn Sheffield
Sheffield Holiday Inn
Holiday Inn Sheffield Hotel Sheffield
Crowne Plaza Sheffield Hotel
Hotel Crowne Plaza Sheffield Sheffield
Sheffield Crowne Plaza Sheffield Hotel
Hotel Crowne Plaza Sheffield
Crowne Plaza Sheffield Sheffield
Holiday Inn Sheffield
Crowne Plaza Hotel
Crowne Plaza
Crowne Plaza Royal Victoria Sheffield
Crowne Plaza Royal Victoria Sheffield by IHG Hotel
Crowne Plaza Royal Victoria Sheffield an IHG Hotel
Crowne Plaza Royal Victoria Sheffield by IHG Sheffield
Crowne Plaza Royal Victoria Sheffield by IHG Hotel Sheffield

Frequently asked questions

What is the cancellation policy at Crowne Plaza Royal Victoria Sheffield by IHG?

Crowne Plaza Royal Victoria Sheffield by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Royal Victoria Sheffield by IHG?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Royal Victoria Sheffield by IHG on 11 Apr 2025 start from NZ$180.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Royal Victoria Sheffield by IHG?

Yep, Crowne Plaza Royal Victoria Sheffield by IHG has a self car park with in/out privileges for GBP 6.00 per night. Additionally there is extended parking for GBP 6.00 per day.

What makes Crowne Plaza Royal Victoria Sheffield by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Royal Victoria Sheffield by IHG.

Is Crowne Plaza Royal Victoria Sheffield by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Royal Victoria Sheffield by IHG is a hit with families.

Are there hot tubs in the rooms at Crowne Plaza Royal Victoria Sheffield by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Royal Victoria Sheffield by IHG serve breakfast?

Sure does, buffet brekkie is offered on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Royal Victoria Sheffield by IHG?

No, Crowne Plaza Royal Victoria Sheffield by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Royal Victoria Sheffield by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Royal Victoria Sheffield by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Royal Victoria Sheffield by IHG?

No, only service animals are allowed.

Crowne Plaza Royal Victoria Sheffield by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 982 reviews
Rating 8 - Good. 292 out of 982 reviews
Rating 6 - Okay. 82 out of 982 reviews
Rating 4 - Poor. 34 out of 982 reviews
Rating 2 - Terrible. 40 out of 982 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value with everything we needed
Stayed 1 night in Dec 2024

10/10 Excellent

Yeison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very comfortable hotel and convenient to the city centre with friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay
Fabulous hotel, one of my favourites in Sheffield. The staff are very helpful. The rooms all seem lovely, clean and modern
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheffield Christmas markets
Great hotel, lovely for visiting Sheffield town centre Great breakfast
Stayed 1 night in Dec 2024

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Olayinka

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ella

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and service. We'll come again!
We had a very comfortable one night stay. Shout out to Sienna at Reception for the lovely and efficient welcome when we first arrived (she was able to allow us to check in early, she asked why we were visiting and was knowledgeable). The next day we had breakfast and shout out to Purna, Alfie and the whole team. GREAT JOB. They all were crazy busy but so efficient and helpful. THANK YOU. oh and we didn't know how to use the room safe and 2 people kindly helped. Nothing was too much bother for anyone. THANK YOU and keep up the great service.
Stayed 1 night in Nov 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Property conditions & facilities
En joyed the stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Ayeesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
An absolutely gorgeous hotel. The period features are stunning. Our room was beautiful. Great staff at reception & during breakfast. We'll definitely be back. Our room didn't have a great view but that didn't matter in winter for us.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay superb staff and service.
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here. Clean, comfortable, good breakfast options, plenty of parking and helpful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and friendly staff
We had a friendly welcome and all of the staff gave excellent service. The room was a good size with a lovely high ceiling. The breakfast was delicious and of a high quality with plenty of staff available to help. The main issue was that the room was above the front door so there was a lot of noise in the evening of people talking/shouting outside as there was a function on. There was also the noise of other guests outside the room in the middle of the night. There was a slight issue with dinner being delayed due to a problem with the gas but staff went out of their way to ensure we were happy with the meal. The first dessert I ordered seemed to have been made with salt instead of sugar but the waitress quickly brought a different dessert. We woul definitely use the hotel again due to the service provided and the friendliness of all staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night in the family room. This is our first time staying at Crown Plaza and it’s a lovely experience. The staff are very friendly there from the reception, bar and the restaurant. Room is smaller than we expected but very clean and comfortable. The breakfast is good quality and the atmosphere at the restaurant is quiet and peaceful. The only thing I might be critical is the Sauna. you have to go through the bar and lounge after you finish. So I feel like we have to dress properly afterwards. But overall it’s a lovely experience and we will definitely visit Crown Plaza in future
Stayed 1 night in Oct 2024

6/10 Okay

Arwel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024