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The Pavilion Hotel

4.5 star property
Luxury Shenzhen hotel connected to a shopping centre, a quick walk to Huaqiangbei

Photo gallery for The Pavilion Hotel

Building design
Front of property - evening/night
Miscellaneous
Premium bedding, down duvets, Select Comfort beds, minibar
Signature Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Huaqiang Road North, 4002, Shenzhen, Guangdong, 518028
  • Huaqiangbei
    ‪3 min walk‬
  • Huanggang Border Crossing
    ‪6 min drive‬
  • Dongmen Pedestrian Street
    ‪6 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room

Signature Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Pillow menu
Select Comfort bed
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Executive Room

Deluxe Executive Room

Deluxe Executive Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Shenzhen

The Pavilion Hotel places you in the heart of Shenzhen, connected to a shopping centre and 0.2 km (0.1 mi) from Huaqiangbei. Highlights at this luxury hotel include 4 restaurants, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Cafe Pavilion, is open for breakfast. Enjoy the gym, sauna and pool loungers as well as access to a playground. Business travelers can take advantage of 7 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Futian hotel include Huanggang Border Crossing and Dongmen Pedestrian Street.

What's nearby

  • Huaqiangbei - 3 min walk - 0.3 km
  • Shenzhen Convention and Exhibition Center - 6 min drive - 5.1 km
  • Huanggang Border Crossing - 6 min drive - 5.7 km
  • Dongmen Pedestrian Street - 6 min drive - 5.8 km
  • Luohu Port - 7 min drive - 6.0 km

Getting around

  • Huaxin Station - 1 min walk
  • Shenzhen Station - 6 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 37 min drive

Restaurants

  • ‪来自潮州牛肉店 - ‬7 min walk
  • ‪Hui Hotel天邑吧 - ‬4 min walk
  • ‪许留山 - ‬5 min walk
  • ‪嘉旺 - ‬5 min walk
  • ‪旅行者西餐 - ‬5 min walk

About this property

The Pavilion Hotel

Luxury Shenzhen hotel connected to a shopping centre, a quick walk to Huaqiangbei
The Pavilion Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Business amenities include a business centre, 7 meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. The luxury The Pavilion Hotel also features multilingual staff, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Shenzhen hotel is smoke free.

  • 1 building
  • 291 guestrooms or units
  • 29 levels
  • 4 dining venues
  • Conference rooms
  • Built in 2001
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
The Pavilion Hotel offers 291 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English

Similar properties

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$139
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 138 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Pavilion
  • Loby Bar
  • Phoenix House
  • The Orchard

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting
  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In a regional park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 138 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pavilion Hotel Shenzhen
Pavilion Shenzhen
The Pavilion Hotel Hotel
The Pavilion Hotel Shenzhen
The Pavilion Hotel Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at The Pavilion Hotel?

The Pavilion Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Pavilion Hotel?

Yep, The Pavilion Hotel has a free self car park. Onsite parking is limited.

Does The Pavilion Hotel have a pool?

The Pavilion Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Pavilion Hotel?

The Pavilion Hotel features an outdoor pool, an indoor pool and a steam room. All guestrooms come with Select Comfort beds and premium bedding.

Is The Pavilion Hotel family-friendly?

You bet! With amenities such as babysitting services, a playground and a corner/local shop, it's no surprise that The Pavilion Hotel is a hit with families.

Does The Pavilion Hotel serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Pavilion Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Pavilion Hotel?

Yep, The Pavilion Hotel has 4 restaurants.

What time are check-in & check-out at The Pavilion Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Pavilion Hotel?

No, pets are not allowed.

The Pavilion Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 105 out of 297 reviews
Rating 8 - Good. 127 out of 297 reviews
Rating 6 - Okay. 46 out of 297 reviews
Rating 4 - Poor. 14 out of 297 reviews
Rating 2 - Terrible. 5 out of 297 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Chikaodi

I will rate this property average. Bed was as hard as rock.
Stayed 5 nights in Dec 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good food
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

George, PortMoody

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice property overall.
Stayed 1 night in Sep 2024

10/10 Excellent

KEUNG-KWOK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good hotel
Stayed 1 night in Sep 2024

10/10 Excellent

George, PortMoody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and professionally handled property
Stayed 2 nights in Sep 2024

8/10 Good

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a good stay here. The hotel is quite old but still pleasant. I would stay here again. However, there are 2 things that need to improve: 1. wifi: the current free wifi requires a local phone number. I believe many foreigners who are just in Shenzhen for a brief time would not have a local SIM card. So, foreigners cannot access the wifi! There needs to be a suitable way to access the wifi without a phone number. 2. Hotel lobby has very limited seating area. Although there’s plenty of sofas in the cafe that is mostly empty during the day, the actual lobby seating area just has 2 small sofas and 1 larger sofa. This needs to be doubled, maybe tripled in capacity. The problem is that it’s often full, especially between 11-3pm. When you check out, but don’t fly out for a while, you want to be able to sit and relax for a while, and the current set up does not provide this. Despite these 2 points, still a pleasant stay.
Stayed 2 nights in Sep 2024

8/10 Good

Tzuchiang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Hsiuming

Stayed 1 night in Jun 2024

10/10 Excellent

Yimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars accommodation.
Stayed 2 nights in May 2024

4/10 Poor

Harrison

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The aircon does not work well at all! Hotel is very very run down and tacky. Needs to be completely re-modelled. The location is great which is the only redeeming feature.

10/10 Excellent

YU ZHONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pavilion Hotel is great if you're headed to the SHENZHEN Electronics Market or SEG Plaza for business. The rooms are small but really clean. Just ask for a non-smoking room when you check in. Plus, there's a subway station right outside, so getting around is super easy.
Stayed 2 nights in Apr 2024

8/10 Good

TAKASHI

Stayed 3 nights in Apr 2024

10/10 Excellent

WALTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Mar 2024

10/10 Excellent

Xiaohong

Liked: Staff & service, amenities, property conditions & facilities
Nice location to subway system connecting to the airport and railway station. Good restaurants nearby. Staff are very friendly and helpful. Room is larger than general standard size.
Stayed 2 nights in Mar 2024

6/10 Okay

Hin Kwong

Stayed 1 night in Feb 2024

8/10 Good

Jason

Stayed 3 nights in Nov 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

YUKIO

Stayed 4 nights in Oct 2023

10/10 Excellent

De Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

SASAKI

Disliked: Staff & service
The location is convenient and easy to access to metro.
Stayed 1 night in Aug 2023

8/10 Good

Tony, Clyde Hill ,WA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady charged me with RMB 1000,equivalent to about USD 141 at the time of check in, i.e. Sept 18 2019 for hold for security purposes.She promised me I would get it back when I checked out on September 20 2019, but up to date(9/23/2019),in vain. Please action. Thanks
Stayed 2 nights in Sep 2019

10/10 Excellent

ENG CHIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Very pleasant stay, front desk was very helpful. Rooms are nice and big. The only issue I had was at check in where I had difficulties in finding the bell boy to assist us with the luggage off the taxi and into our room.
Stayed 1 night in Aug 2019