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Shintana Saya Residence

4.0 star property
Family-friendly hotel with winery and free valet parking

Photo gallery for Shintana Saya Residence

Exterior
Royal Suite - Free Laundry + Airport Pick-Up | Living area
Business centre
Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking included

Explore the area

Map
Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap
  • Charles de Gaulle Road
    ‪12 min walk‬
  • Pub Street
    ‪5 min drive‬
  • Angkor Wat
    ‪5 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪63 min drive‬

Room options

View all photos for Premium Room - Free Laundry + Airport Pick-Up

Premium bedding, pillow-top beds, free minibar, in-room safe

Premium Room - Free Laundry + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up | Living area

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
2 bedrooms
  • 135 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite - Free Laundry + Airport Pick-Up

Family Suite - Free Laundry + Airport Pick-Up

Family Suite - Free Laundry + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

Premium bedding, pillow-top beds, free minibar, in-room safe

Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite - Free Laundry + Airport Pick-Up

Royal Suite - Free Laundry + Airport Pick-Up

Royal Suite - Free Laundry + Airport Pick-Up

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Siem Reap

A family-friendly stay in Siem Reap awaits you at Shintana Saya Residence. You'll be 4.7 km (2.9 mi) from Angkor Wat and 4.1 km (2.6 mi) from Pub Street. Highlights at this hotel include a winery, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the kids' swimming pool along with access to horse riding/hire and bike hire. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also free valet parking, along with the convenience of an area shuttle. .Near this 4-property class Siem Reap hotel, you'll find Angkor Night Market.

What's nearby

  • Charles de Gaulle Road - 12 min walk - 1.0 km
  • Old Market Area - 4 min drive - 3.5 km
  • Pub Street - 5 min drive - 3.8 km
  • Angkor Night Market - 5 min drive - 4.0 km
  • Angkor Wat - 5 min drive - 3.8 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 63 min drive

Restaurants

  • ‪Amazon Angkor Restaurant - ‬16 min walk
  • ‪Citadel - ‬3 min drive
  • ‪crystal angkor restaurant - ‬18 min walk
  • ‪Nearykhmer Restaurant - ‬4 min drive
  • ‪RedBuff - ‬3 min drive

About this property

Shintana Saya Residence

Family-friendly hotel with winery and free valet parking
A winery is on site. Shintana Saya Residence offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A rooftop terrace, spa services, and a library are also featured at the family-friendly Shintana Saya Residence. An area shuttle within 7 kilometres and a shuttle from the hotel to the airport (available 24 hours) are available for a fee. Free valet parking is available.

This 4-star Siem Reap hotel is smoke free.

  • 9 guestrooms or units
  • Winery on site
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Library
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Shintana Saya Residence offers 9 air-conditioned accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Thai massages.

Languages

Chinese (Mandarin), English, Japanese, Khmer, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 7 kilometres
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Vineyard
  • Winery

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vineyard

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Handrails in stairways
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shintana Saya Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 44 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Shintana Saya Residence Hotel Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel Siem Reap

Frequently asked questions

What is the cancellation policy at Shintana Saya Residence?

Shintana Saya Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Shintana Saya Residence?

Yep, Shintana Saya Residence has free valet parking.

Is there a spa on site at Shintana Saya Residence?

There's no onsite spa, but this property does offer services like hot stone massages.

Does Shintana Saya Residence have a pool?

Shintana Saya Residence has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Shintana Saya Residence a romantic place to stay?

An attached winery and couples dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Shintana Saya Residence.

Is Shintana Saya Residence family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Shintana Saya Residence is a hit with families.

Are there hot tubs in the rooms at Shintana Saya Residence?

No, but there are deep-soaking baths in the guestrooms.

Does Shintana Saya Residence serve breakfast?

Yep, full brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Shintana Saya Residence?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shintana Saya Residence?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shintana Saya Residence?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shintana Saya Residence?

No, pets and service animals are not allowed.

Shintana Saya Residence Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 319 out of 331 reviews
Rating 8 - Good. 11 out of 331 reviews
Rating 6 - Okay. 0 out of 331 reviews
Rating 4 - Poor. 1 out of 331 reviews
Rating 2 - Terrible. 0 out of 331 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Diane, Kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, restful boutique hotel, with fantastic staff! Highly recommend if you are looking for a restful experience in Siem Reip!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Shintana Saya Residence was the true highlight of our stay. Their hospitality was unparalleled, and they treated us not just as guests but as family. Mr. Sy ensured every part of our visit was seamless, orchestrating everything from pre-arrival planning to daily activities with effortless precision. Daven welcomed us warmly at the airport, setting the tone for what would be an incredible experience. "That" and Sopheak were always ready to assist with transportation and thoughtful gestures, ensuring we felt completely at home. Their genuine care shone through in every interaction, including our departure, which was handled with the same grace as our arrival. Our dining experiences were unforgettable, thanks to the amazing culinary team and especially Lalin and Sopheak (a different one). Lalin, in particular, turned every meal into a highlight of our day. The massages at Shintana Saya Residence were, without exaggeration, the best we’ve ever had. Leutt and Chanry are true masters of their craft, providing a level of relaxation and rejuvenation that was second to none. Shintana Saya Residence is more than just a hotel—it’s a home away from home!
Stayed 3 nights in Nov 2024

10/10 Excellent

sipra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Everyone was very hospitable. The pick up at the airport was not only convenient but very comfortable ride back in a luxury vehicle with fresh coconut water. The room was lovely and very close to Angkor wat. Wonderful boutique experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay - 6 star service!
Stayed 6 nights in Dec 2024

10/10 Excellent

Polly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The driver greeted us at the airport upon arrival. On the one-hour ride to the hotel, he provided a cold towel for us to freshen up and fresh coconut juice to enjoy. We felt very welcoming. We had connecting rooms for our group of five. The rooms are very spacious. There are couches and chairs for everyone to sit to enjoy their ME time. The only place that showed signs of aging was the bathroom shower. There was rust and water stains. In addition, we would prefer a hand-held shower instead of one hanging high from the ceiling. The staff members were polite, attentive, and extremely helpful. Our flight left late in the afternoon, and we were allowed to check out at 3:30 (instead of noon) without additional cost. We had a very comfortable stay at this hotel, and we plan to stay there again on our next trip to Siem Reap.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

We just checked out and didn't want to leave. This hotel is amazing. The room we had was huge, beds comfortable, and well appointed. The staff were exceptional and catered to our every need. They arranged Tuk Ruk rides and tours for us. We were only here 2 nights but wish we could have stayed longer. Food at the restaurant was great too!
Stayed 2 nights in Nov 2024

10/10 Excellent

BALRAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property

A beautiful property thoughtfully cared for very friendly and caring staff. Will undoubtedly stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to Siem Reap - this is ABSOLUTELY the place to stay! “Friendly and Accommodating” would be an understatement. Everything from the welcome on arrival, packing breakfast for us when we had an early AM excursion to all of the amenities in the room (complimentary fruit, wine, beer) this is a gem! The owner met us and ensured we had a great stay, with only 9 rooms it is very safe and they know your name from the beginning of your stay till the end! The food and drinks were top notch at the bar and the pool area was very serene and relaxing! The free airport pick-up with a cracked coconut water ready and chilled and free Tuk Tuks into the city center were also a very nice perk. We only stayed for 3 days but could have absolutely made it longer because of this AMAZING hotel experience. Thank you!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs very friendly and care every request of clients.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property -- like staying in a private villa. I was worried after I booked it that it might be too small to have services but the service was amazing. The staff are incredible, particularly Sy, and they arranged everything that we needed. They hotel has their own cars and tuk tuk drivers so you have dependable transportation. The hotel is on a quiet street away from the noisy part of the city and closer to the temple sites. It is very quiet compared to hotels in the city. The rooms and grounds are beautiful.
Stayed 3 nights in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Definitely a boutique hotel with amazing staff. there are only nine rooms With 18 staff the rooms are enormous. The bathrooms are enormous and every whim was catered for with a smile They had a great Pool alongside an outdoor restaurant serving Vietnamese and western food after a very relaxing stay on exiting the Hotel. All the staff lined up to wave goodbye a wonderful end to a great experience Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property with beautiful and the staff was amazing. They were always very helpful. I would highly recommend the property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sincerely hospitable staff that makes you feel welcomed and at home.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sicheata

I would recommend to stay at this place if you want to feel like home 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

Aristotle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The epitome of a unique hotel: excellent in every possible respect, with the most courteous and kind staff and unique quality in every respect. This is the kind of hotel that makes you feel special without being overbearing. A unique and unforgettable stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury escape - amazing staff and service. Exceeded expectations.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff, service and facilities. The best place we have ever stayed. Would highly recommend a stay here
Stayed 4 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquility

This place is incredible. The staff here are the most welcoming, caring and friendly people I've ever come across. The hotel itself is amazing. The rooms are huge! We were greeted at the airport with a free pick up, met at the entrance to the hotel every time we came back from being out for the day. We will absolutely be staying here again when we return to Siem Reap. Thank you for making our stay not only comfortable but also memorable.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I simply loved every aspect of the hotel, from the room design to the staff service it was a great experience!
Stayed 2 nights in Jul 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service.

Shintana had incredibly customer service. The were attentive and friendly. The room was quite large and well appointed. The people were a highlight. They treated us royally.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Shintana Saya. All of the staff were fantastic and so helpful. They provided free tuktuk rides into town. The resort was very quiet and had a lovely pool and restaurant.
Stayed 3 nights in Jul 2024

10/10 Excellent

AIMEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful, they picked us up from the airport, taxi was only 3 dollars to downtown,, they scheduled oir taxis for our tours, and had the taxis wait for until we were finished. The massages were amazing, food was great, we wish we can give 10 star's.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a small boutique hotel close to Angkor Wat. The rooms are large and the staff was great. The on sight restaurant is good for a meal to. The staff will arrange transportation to wherever you would like to go. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel, very clean, excellent decor, friendly and helpful staff. Free breakfast was cooked to order, not a buffet very nice. Menu for dinner and lunch was excellent and well prepared.
Stayed 3 nights in Jun 2024

10/10 Excellent

Takahiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are all friendly and kind. All fluent English speakers. Foods are excellent.
Stayed 2 nights in Jun 2024