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Elephant Corridor

5.0 star property
Luxury resort with 2 restaurants and 2 indoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elephant Corridor

2 indoor pools, outdoor pool, pool umbrellas, pool loungers
Luxury Space
Luxury Space | Private pool
1 bedroom, minibar, in-room safe, individually decorated
Building design

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Breakfast available
  • Bar
  • Gym
  • Spa

Explore the area

Map
Pothana, Kimbissa, Sigiriya, 21120
  • Sigiriya Museum
    12 min drive
  • Ancient City of Sigiriya
    13 min drive
  • Pidurangala Rock
    19 min drive
  • Sigiriya (GIU)
    11 min drive

Room options

View all photos for Luxury Space

Luxury Space

Luxury Space

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 132 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Pavilion (safari)

1 bedroom, minibar, in-room safe, individually decorated

Presidential Pavilion (safari)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Fridge
  • 232 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Lovers’ Escape

Lovers’ Escape

Lovers’ Escape

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Fridge
LCD TV
  • 124 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Wild Escape

Wild Escape

Wild Escape

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 109 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, 2 Bedrooms, Private Pool, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Family Villa, 2 Bedrooms, Private Pool, Garden View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Fridge
  • 232 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior

Heritance Kandalama

Pool
Hot tub
Spa
Parking included
4.4 out of 5, Excellent, (568)
The price is NZ$1,203
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Heritance Kandalama

About the area

What's nearby

  • Sigiriya Museum - 12 min drive
  • Ancient City of Sigiriya - 13 min drive
  • Dambulla Cave Temple - 18 min drive
  • Pidurangala Rock - 19 min drive
  • Rangiri Dambulla International Stadium - 19 min drive

Restaurants

  • ‪Delight Restaurant - ‬15 min drive
  • ‪RastaRant - ‬12 min drive
  • ‪Pradeep Restaurant - ‬12 min drive
  • ‪Sigiriya Village Hotel - ‬13 min drive
  • ‪The Kitchen Restaurant - ‬11 min drive

About this property

Elephant Corridor

Luxury resort with 2 restaurants and 2 indoor pools
As a guest of Elephant Corridor, you'll find a full-service spa, 2 indoor swimming pools, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this resort measures 194 square feet (18 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Elephant Corridor. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star resort.

  • 1 floor
  • 22 guestrooms or units
  • 26 buildings
  • 2 dining venues
  • 194 sq ft of conference space
  • 18 sq. m of conference space
  • Built in 2005
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Elephant Corridor offers 22 air-conditioned accommodations with private plunge pools and minibars. This individually decorated and furnished accommodation has separate sitting areas. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the resort's full-service spa, Om Wellness Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 3 years old are not allowed in the spa without adult supervision.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 15 for adults and USD 8 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ambrosia
  • Ebony and Ivory Jungle

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Private plunge pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 194 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Elephant Corridor

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 50.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 25.00 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 for adults and from USD 8 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Elephant Corridor
Elephant Corridor Hotel
Elephant Corridor Hotel Sigiriya
Elephant Corridor Sigiriya
Elephant Corridor Resort Dambulla
Elephant Corridor Dambulla
Elephant Corridor Resort
Elephant Corridor Sigiriya
Elephant Corridor Resort Sigiriya

Frequently asked questions

What is the cancellation policy at Elephant Corridor?

Elephant Corridor offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Elephant Corridor?

Yep, Elephant Corridor has a free self car park, free valet parking and free RV/bus/truck parking.

Is there a spa on site at Elephant Corridor?

Yep, Om Wellness Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Elephant Corridor have a pool?

Take your pick from 2 indoor swimming pools, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Elephant Corridor?

Elephant Corridor features 2 indoor pools, a full-service spa and an outdoor pool. All guestrooms come with private plunge pools and 24-hour room service.

What makes Elephant Corridor a romantic place to stay?

1 hot tub and al fresco dining, as well as private plunge pools and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Elephant Corridor.

Is Elephant Corridor family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Elephant Corridor is a hit with families.

Are there hot tubs in the rooms at Elephant Corridor?

No, but there are private plunge pools in the guestrooms.

Does Elephant Corridor serve breakfast?

You bet, full breakfast is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Elephant Corridor?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Elephant Corridor?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Elephant Corridor?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Elephant Corridor?

No, pets and service animals are not allowed.

Elephant Corridor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 49 reviews" "
Rating 8 - Good. 9 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 5 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed here 10 years ago and it was wonderful. The “bones” are great but “cracks” are appearing. The rooms are generous and the property and vistas are beautiful. The property, rooms and facilities are beginning to look a little tired and the staff are struggling. The swimming pool and spa are a long way away but there used to be buggies to pick you up especially during the heat of the day. Phones not working so room service was difficult. There was a ridiculously high corkage charge on some wine that we brought with us and the laundry charge was incredibly high. Bathrooms need a renovation. The overall grandeur is still there so it wouldn’t take much to improve it. No activity was offered. I love birdwatching and preciously an expert was offered along with other interesting experiences.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand, great views & good location
Lovely hotel with big rooms. The pool was nice too, located a short walk from the rooms and you can borrow cycles. Lovely view of Sigiriya rock too. The bar was a bit of a strange room with no atmosphere. It felt more like a waiting room. We had our drinks outside though so this was not a problem.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2017

10/10 Excellent

Eliza, Shrewsbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rural retreat, beautiful gardens.
Close to Sigurya, Lion Rock can be seen from reception. Dambulla 40 mins drive. This is an absolutely amazing hotel. Totally away from anything. A very tranquil rural retreat, only 28 rooms (I believe). The staff, from the lady gardeners to the waiters, were all lovely. They made it!
Stayed 4 nights in Oct 2017

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for some r&r. Service in restaurant a tad hit and miss. But all done with a smile. Rooms tired but great size and design. Fantastic bed and linen! Would stay here again.
Stayed 1 night in Sep 2017

4/10 Poor

James, Boston, MA

Disliked: Cleanliness, property conditions & facilities
Good concept, mediocre reality
Based on pictures and reviews on line, we anticipated a great experience. However, from check in through check out, the actual experience fell significantly short. The rooms are dark and dated. While I understand small critters will get into the rooms in this setting, we found droppings (mice, geckos?) at several locations within the room. Our calls to reception went unanswered ( we were trying to get through in order to have a tuk tuk sent to our cabin). In the middle of the night, we received a call from a guest in another room - she was distraught and saying that there was screaming outside her room that had been going on for a couple of hours (kind of scary!). Food was very mediocre and service was slow. Check out was mayhem. We had requested a car service for 10AM that didn't show up until 11AM- ruined our plans for the day. Three other guests experienced the same thing (and were not happy- nor was the couple that had heard the screaming the night before who were checking out at the same time...). The staff was earnest and tried hard to be hospitable but the overall operation just falls short on multiple fronts.
Stayed 1 night in Jul 2017

10/10 Excellent

Yaso, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
We enjoyed the beautiful surroundings, and the variety of birds we saw just from the patio of our room. The room opened up to the view of the lake that we could see at a distance and a green belt. Two days in a row we saw a peacock walk by in the woods. We also saw other birds and monkeys. We did not see any elephants on the premises because the hotel property is fended off. We were told that elephants cross the property beyond the fenced area. Sigiriya rock is visible from the hotel. The park and the trail leading to the rock fort is only a 5-10 minute drive from the hotel. They have a very nice swimming pool. The restaurant served really good food- taste and presentation was splendid. I must say that I was pleasantly surprised at the quality and taste of the authentic Sri Lankan entrée. The staff were very friendly. On the day we arrived they had some water issues so we did not have water for a few hours. Fortunately that problem did not arise again. The room was spacious and the bathroom was huge!

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Over-rated and over-priced - just poor
Promoted as an idyllic romantic secluded resort and long ago it may have had aspirations to achieve that. Now its just expensive and run down. The rooms are large but poorly furnished with Spartan furniture that is uninviting and uncomfortable. The pool is very nice, but is 500m down a hot dusty track to get to. The Spa is further down the same track. Anything you spend would be wasted on the hot trek back to your room. They once had carts, but they were all out of commission. You cannot buy drinks at the pool bar, but need to trek back to the main bar near reception. The rooms are cleaned well, but not maintained to the standard the prices demand. The shower floods the bathroom and the shower heads spray everywhere except down. Our shower had an ant infestation. The regular up keep you would expect, just is not performed. The restaurant is not bad, but just plain. Every breakfast was the same 4 curries with no variety. The dinners were mundane. My lamb was served cold. Overall just misses the mark. If you make the mistake and get stuck here take the time to drive to the nearby restaurants at the quality hotels of Heritance Kandalama, Cinnamon or Jetwing. If possible pick one of these other hotels instead. We ate at Cinnamon and Heritance Kandalama and walked around their hotel. They were significantly better at a similar price. Don't be fooled by the in-room pools. They are too cold to use and not romantic at all.

8/10 Good

Sundararaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxurious stay, friendly staff
lots of space and facilities for children

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location, good hospitality, average overall.
Our stay for 2 nights in Elephant Corridor was good. The staff were the highlight with excellent customer service. Hotel location is great, with good views to the sourroundings. Wild life didn't disappoint either. However, hotel facilities are a bit dated, hotel GM to our surprise was quite pre occupied with barely an acknowledgement of guests which is a rarity in our travels.

10/10 Excellent

tracey, jersey uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Amazing hotel, great staff nothing was to much, sorted out our lifts anywhere we went, the best food we have eaten in the week long stay traveling Sri Lanka, rooms were fabulous & the spar treatment was fantastic after climbing the rock, we didn't want to leave, thanks for everything x

10/10 Excellent

Sune, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel at Sigiriya.
Amazing hotel with expansive grounds and only 27 rooms/bungalows located in the wild with undisturbed terraces and all with own mini-pool. On-site organic garden, wildlife, beautiful landscape and a view of the Sigiriya Rock. Service was great, restaurant view amazing, food not bad. Nothing to complain about, really. Great for families! Hotel was not brand-new, but with a bit of charming patina while not feeling worn at all. Spa & fitness looked great, main pool was great, childrens pool was great and hotel staff always very attentive. We had nothing to complain about at all :-)

10/10 Excellent

John C, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Safari Lodge
We were so happy to have stayed at this fantastic resort. I don't know where to begin. The rooms/cabins were huge, we had a fantastic view facing a water hole, we had an outside bed, to lounge on and observe the wildlife. It also had a small soaking pool outside our room. The bathroom was huge, with bath and separate shower. The bed was the largest I have ever seen, larger than a king size bed. The property had bicycles that you could borrow and it had a beautiful large swimming pool and spa. The wifi was free, but only worked in the common areas, not in the room. We had a lovely dinner and the breakfast was also fantastic. The staff at this resort were extremely polite and friendly and most helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
loved it but getting a bit worn
amazing staff make up for a tired hotel although the location is amazing and the private plunge pool were just what we needed after a long drive. staff go beyond to make sure you have a relaxing time.

10/10 Excellent

Paul, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a two night stay.
This is a great base for accessing Sigiriya and Dambulla. Rooms were good, region is fantastic

10/10 Excellent

Chen, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is almost in the wild and perfect for the entire scene. It was amazing to see the lion rock under the full moon.

10/10 Excellent

dror, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place for the sigiriya area
the hotel is situated not too far from sigiriya with good facilities, helpful staff, nice sorroundings, quiet location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The setting was fabulous and the staff friendly and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotels
One of the best stays we've ever had. Very kind and friendly people. Delicious cuisine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
back to nature at quiet hotel
beautiful hotel in the middle of nowhere or it feels that way. it is very serene and quiet - more a place for couples or families. rooms are spacious and food is really good. hotel staff is mostly new and learning. while they are friendly service is slooooow. breakfast can take 90 minutes and checkout 30. rooms are clean but there are gekkos and mini frogs everywhere. often menu (food and wine) choices are out of stock. also the bathrooms are huge but wide open so if someone is in the shower no one can use the sink or toilet without watching them bathe.

10/10 Excellent

Selva Niroshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to spend time n relax with your family
Enjoyed the stay at the hotel Service was mind blowing ,hats off to all the staff in the hotel

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Elephant corridor.
It was a very nice experience to be in the middle of the nature! It is not cheap but it was worth it!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't waste your money
The Elephant Corridor might have been great 5 years ago, given its beautiful grounds, but since it opened the maintenance has been dreadful. First of all there is NO WIFI but on the lobby and even there it comes and goes. There is a "new" Manager (he told us he had been there for 6 months only) but he hasn't been able to fix basic issues. First room didn't have hot water (which should be expected I believe) so we were changed to a second one with clogged pipes, again, no hot water and a leaky roof (YES! water coming into the room, on top of the bed for that matter...) "maintenance" came to the room, moved the bed a couple inches to the right, put plastic bags on the roof and said they couldn't do more... instead they offered a "special" dinner. We took it, arrived to the restaurant, and were taken to our table. NEVER did we see the menu or where told what we were eating, after 27 yes 27 minutes, and the first course, we had to get up and ask for drinks, that no one had offered, our first course had been finished for over 15 minutes at that point... In general the maintenance sucks, their service is sad, and given they are in Sri Lanka where service is normally stellar, it makes no sense to stay there, you can have a way better time somewhere else... Too bad since they have everything but the human component to be a great place. Also beware the pool is a good 5 min hike in a dirt road and once there no one offers you drinks...

8/10 Good

Tim, Canterbury

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
We stayed for a few days over christmas and sadly had torrential rain for the whole stay. The rooms were excellent,huge nicely furnished and well maintained, the staff are very friendly. The restaurant serves excellent local food although western style food is more awkward. The service is eratic sometimes dreadfully slow so allow an hour and a half for breakfast for example. Fabulous position with lots of wildlife although elephants are pretty scarce we saw the backend of two on one occasion.