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Viewline Resort Snowmass, Autograph Collection

4.0 star property
Ski-in/ski-out resort with an outdoor pool
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Viewline Resort Snowmass, Autograph Collection

Outdoor pool
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Interior detail

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
100 Elbert Lane, Snowmass Village, CO, 81615
  • Snowmass Mountain
    1 min walk
  • Snowmass Sports
    1 min walk
  • Snowmass Ice Age Discovery Center
    3 min walk
  • Aspen, CO (ASE-Pitkin County)
    15 min drive

Room options

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Slope Side)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Mountain View (Slope Side)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Classic Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillow-top bed
Sofa bed
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Slope Side)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Mountain View (Slope Side)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Premium bedding
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Resort View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Smoking, Resort View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Smoking, Resort View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking, Resort View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Smoking, Resort View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Mountain View

Signature Suite, 1 Bedroom, Non Smoking, Mountain View | Living room

Signature Suite, 1 Bedroom, Non Smoking, Mountain View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillow-top bed
  • 93 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
2 bedrooms
  • 111 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, View

Suite, 1 Bedroom, Non Smoking, View | Living room

Suite, 1 Bedroom, Non Smoking, View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Pillow-top bed
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Renovated in 2022
Blackout curtains
  • 167 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

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About the area

Snowmass Village

At Viewline Resort Snowmass, Autograph Collection, you'll be connected to a shopping centre and steps from Snowmass Mall. Highlights at this ski resort include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Stark's Alpine Grill, serves American cuisine and is open for breakfast and dinner. With ski-in ski-out access, there's more time for downhill skiing and snowboarding and you'll find ski storage on site. 28900 square feet (2685 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also valet parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute drive of this 4-property class Snowmass Village resort include Maroon-Snowmass Trailhead and Silver Queen Gondola.
View more Resorts in Snowmass VillageOpens in a new window

What's nearby

  • Snowmass Mountain - 1 min walk
  • Snowmass Sports - 1 min walk
  • Snowmass Mall - 5 min walk
  • Snowmass Club - 7 min drive
  • Buttermilk Mountain - 30 min drive

Getting around

  • Aspen, CO (ASE-Pitkin County) - 15 min drive

Restaurants

  • ‪Buttermilk Mountain - ‬15 min drive
  • ‪Fuel Coffee - ‬2 min walk
  • ‪Up 4 Pizza - ‬32 min drive
  • ‪Gwyn's High Alpine Restaurant - ‬13 min walk
  • ‪Venga Venga Cantina & Tequila Bar - ‬1 min walk

About this property

Viewline Resort Snowmass, Autograph Collection

Ski-in/ski-out resort with an outdoor pool
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding. After a day on the snow, enjoy a swim in the outdoor swimming pool or use the resort's other facilities, which include a 24-hour fitness centre. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. For a fee, parking is available. A complete renovation of Viewline Resort Snowmass, Autograph Collection was completed in January 2022.

This 4-star Snowmass Village resort is smoke free.

  • 254 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 28900 sq ft of conference space
  • 2685 sq. m of conference space
  • Built in 1985
  • Ski lift tickets
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Viewline Resort Snowmass, Autograph Collection offers 254 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Snowmass Village resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:30 PM on request
  • Ski shuttle nearby
  • Limo/town car service
  • Uncovered valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • First Chair
  • Stark's Alpine Grill
  • Viewline Lobby Bar

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Conference centre (28,900 square foot of space)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Concierge service
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Shuttle service
  • Ski shuttle
  • Ski storage

We've listed all charges provided to us by the property.

This property charges a resort fee of USD 15 from April 15 to November 22 and USD 30 from November 23 to April 14.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 per person
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadlock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a deadlock in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Snowmass Resort
Snowmass Westin
Snowmass Westin Resort
Westin Resort Snowmass
Westin Snowmass
Westin Snowmass Resort
Silvertree Hotel Snowmass Village
The Silvertree Hotel And Conference Center
The Silvertree Hotel Snowmass Village
Westin Snowmass Resort Snowmass Village
Westin Snowmass Snowmass Village
The Silvertree Hotel And Conference Center
Silvertree Hotel Snowmass Village

Frequently asked questions

What is the cancellation policy at Viewline Resort Snowmass, Autograph Collection?

Viewline Resort Snowmass, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viewline Resort Snowmass, Autograph Collection?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Viewline Resort Snowmass, Autograph Collection on 15 Nov 2024 start from NZ$375.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viewline Resort Snowmass, Autograph Collection?

Yep, Viewline Resort Snowmass, Autograph Collection has uncovered valet parking with in/out privileges for USD 50 per day.

Does Viewline Resort Snowmass, Autograph Collection have a pool?

Viewline Resort Snowmass, Autograph Collection has an outdoor pool.

What luxury perks are available at Viewline Resort Snowmass, Autograph Collection?

Viewline Resort Snowmass, Autograph Collection features an outdoor pool, 2 restaurants and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Viewline Resort Snowmass, Autograph Collection a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Viewline Resort Snowmass, Autograph Collection.

Is Viewline Resort Snowmass, Autograph Collection family-friendly?

You bet! With amenities such as a free airport shuttle and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Viewline Resort Snowmass, Autograph Collection is a hit with families.

Does Viewline Resort Snowmass, Autograph Collection serve breakfast?

Sure does, full brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Viewline Resort Snowmass, Autograph Collection?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:30 PM on request.

Is there a bar or restaurant at Viewline Resort Snowmass, Autograph Collection?

Yep, you can grab a meal at Viewline Resort Snowmass, Autograph Collection's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Viewline Resort Snowmass, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Viewline Resort Snowmass, Autograph Collection?

Dogs are welcome at Viewline Resort Snowmass, Autograph Collection, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

Viewline Resort Snowmass, Autograph Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 85 reviews" "
Rating 8 - Good. 19 out of 85 reviews" "
Rating 6 - Okay. 9 out of 85 reviews" "
Rating 4 - Poor. 12 out of 85 reviews" "
Rating 2 - Terrible. 9 out of 85 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but be aware if you travel in off season a lot of dinning and activities are closed.
Stayed 6 nights in Oct 2024

10/10 Excellent

helena

Stayed 2 nights in Jul 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel layout was confusing. You need bread crumbs to find your way around but overall it was nice and shops were convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Raiceon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 1 night in Jul 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Dogs keep barking in someone's room.
Stayed 2 nights in Jul 2024

4/10 Poor

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Really nice hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional.
Stayed 1 night in Jun 2024

2/10 Terrible

Jamise

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
If I could give no stars I would. Room service and front desk are literally unavailable at any time. I called repeatedly over 3 hours and no one ever answered. I left no less than 5 VMs, which were never returned. The only way to gt food ddelivered to my room was to physically waalk down to the restaurant, place an order and then aask for it to be delivered to my room. And then, they got the room number wrong. When I went down to the front desk to speak to a manager, I was told there was nothing she could do about her staff not answering the phone, She said they were very busy. Meanwhile, there were two people waiting to get checked in that were furious. They said they had been waiting 45 minutes. As someone who has a heart condition/arrhythmia, not being able to reach the front desk in an emergency or to ask for help (especially at altitude) is incredibly unsafe, not to mention a huge liability for Marriott. Imagine if I (or someone else) needed help and couldn't get a hold of anyone to call for an ambulance. Luckily, this didn't happen. I would never recommend this hotel to anyone. In fact, I called Marriott Bonvoy and opened a case. Hoping they do something about the hotel staff and manager.
Stayed 4 nights in Jun 2024

6/10 Okay

Kasi V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too pricey.
Stayed 1 night in Jun 2024

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always my favorite place to stay off season when I work in Aspen.
Stayed 1 night in Jun 2024

10/10 Excellent

daria

Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

ASHLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Perfect location, beautiful and near everything. The included shuttle from the airport was easy to access and alleviated a need for a vehicle.
Stayed 1 night in Jun 2024

8/10 Good

Danay, Miami

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Conveniente located. Friendly staff although rooms are not cleaned regularly.
Stayed 6 nights in Mar 2024

8/10 Good

Sanjukta

Stayed 3 nights in Mar 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 different elevators to get To my room. It was very confusing and the staff gave me a map. Why wasn't there someone from the staff available to escort me to my room knowing that there was NO EASY way to find my room?Other than that, the property is beautiful and clean.Staff very friendly..
Stayed 4 nights in Mar 2024

8/10 Good

Regina

Stayed 4 nights in Mar 2024

10/10 Excellent

Gary R

Liked: Property conditions & facilities, room comfort
DON’T BELIEVE THE NEGATIVE REVIEWS. Great stay…everything was good. Enjoyed the lobby bar for casual dining.
Stayed 7 nights in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel…staff was awesome. Location is awesome. We will be back!
Stayed 4 nights in Feb 2024

8/10 Good

Stanislav

Stayed 4 nights in Feb 2024