6/10 Okay
TERRANCE, oak Creek
Travelled with family and small children
11 Aug 2024
Liked: Cleanliness, staff & service, amenities
The pool and continental breakfast is what sold me on this property. The kids loved it! The heated pool was nicely sized and there were always lounge chairs available. The beds were comfortable so we got a good night sleep. The windows were great at blocking out most of the noise from commuter cars and bikes. We did have a few of the sea. The room came with a small safe for vaulables and refrigerator. The refrigerator was mainly filled with hotel beverages for a cost and restocked daily. The staff was efficient at the main front desk, in the restaurant, and at the pool bar.
The property could use some modern improvements in the condition of the room/ presentation. The bed covers look like they are from the 90’s and had a fool scent. The additional bedding comforter provided in the linen closet had multiple stains. The light switch plates were falling off the wall, and the shower head holder in the bathroom was broken.
Hotel Villa Maria overall is a nice place to stay and within a few steps of downtown Sorrento. I would recommend this property.
TERRANCE
Stayed 4 nights in Aug 2024