Hampton Inn West Springfield

2.5 star property
Hotel with free breakfast, near Big E
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hampton Inn West Springfield

Seasonal outdoor pool
Point of interest
Room, Accessible, Non Smoking
Lobby
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included

Explore the area

Map
1011 Riverdale St, West Springfield, MA, 01089
  • Olympia Ice Center
    18 min walk
  • Big E
    3 min drive
  • Majestic Theatre
    3 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    27 min drive

Room options

1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed
Hairdryer
  • Sleeps 4
  • 1 King Bed

Standard room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Study)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

1King study sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
Blackout curtains
Hydromassage showerhead
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

West Springfield

At Hampton Inn West Springfield you'll be 2.4 km (1.5 mi) from Big E and 4.4 km (2.7 mi) from Holyoke Mall. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning free buffet breakfast is offered between 6 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this West Springfield hotel include MassMutual Center and Eastern States Exposition.

What's nearby

  • Big E - 3 min drive
  • MassMutual Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive

Getting around

  • Springfield Union Station - 5 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬3 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬4 min walk
  • ‪Rumbleseat - ‬4 min drive

About this property

Hampton Inn West Springfield

Hotel with free breakfast, near Big E
Hampton Inn West Springfield offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Hampton Inn West Springfield also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available.
  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
Hampton Inn West Springfield offers 125 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per night
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001873250
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0001873250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Hampton Inn West Springfield?

Hampton Inn West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn West Springfield?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hampton Inn West Springfield on 1 Dec 2024 start from NZ$177.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn West Springfield?

Yep, Hampton Inn West Springfield has an uncovered self car park for USD 5.00 per night.

Are there any beaches close to Hampton Inn West Springfield?

The closest beach to Hampton Inn West Springfield is Babbs Beach (15.4 km).

Does Hampton Inn West Springfield have a pool?

Hampton Inn West Springfield has a seasonal outdoor pool. The pool is open from May to September.

Is Hampton Inn West Springfield family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn West Springfield is a hit with families.

Does Hampton Inn West Springfield serve breakfast?

Yep, complimentary buffet brekkie is available daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hampton Inn West Springfield?

No, Hampton Inn West Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn West Springfield?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn West Springfield Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 1004 reviews" "
Rating 8 - Good. 295 out of 1004 reviews" "
Rating 6 - Okay. 128 out of 1004 reviews" "
Rating 4 - Poor. 57 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with my elderly mom on a trip to visit family. Room was clean and as expected. I wish I had asked for handicapped room because stepping into the bathtub was difficult for my mom. Breakfast in the morning is wonderful. So many good choices and was a great start to our busy day. Would not hesitate to stay here again if in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the highway shopping and restaurants. Large, clean room. Marking this one as a favorite
Stayed 1 night in Aug 2024

2/10 Terrible

Becky

Stayed 2 nights in Jul 2024

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Shower curtain didn't keep the water in the shower too well, so some of my clothes got wet when I showered. Otherwise, everything was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and so close to shopping
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked: Friendly and helpful staff, are had multiple fastfood and non-fastfood options for food.
Stayed 3 nights in Jul 2024

6/10 Okay

Jennifer, Staten Island

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property needs to be deep cleaned, carpeting has a smell.
Stayed 2 nights in Jun 2024

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Rooms were nice and clean. Breakfast selection was great and delicious. Staff were all very professional and courteous at all encounters.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathleen M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff Especially Dave
The staff at Hampton Inn West Springfield has always been professional and friendly. Check-in easy and efficient. This visit interacted with Dave and he is friendly, positive and happy always. Pleasure to interact with him. Convenient to shopping and food. Easy access to main roads and highway.
Stayed 2 nights in Jul 2024

6/10 Okay

Scott

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This is not up to Hilton standards; facility felt dirty; pool was dirty and people actually got out; no towels at pool; front staff not friendly or helpful with questions
Stayed 1 night in Jul 2024

10/10 Excellent

Tevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was clean and the staff were friendly.
Stayed 1 night in Jul 2024

8/10 Good

Marjorie

Stayed 1 night in Jul 2024

8/10 Good

Simone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Stayed 6 nights in Jul 2024

10/10 Excellent

Scott

Clean
Stayed 5 nights in Jul 2024

6/10 Okay

kathy

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It took a while just to get checked in for some odd reason. Property is in desperate need of updating!! Average stay at best.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 7 nights in Jul 2024

2/10 Terrible

Trinity

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Average stay
The general air-quality was disappointing. Common areas and rooms were very humid. There was condensation on the walls of our room and formed on things like our cooler and water bottles overnight (despite the AC running constantly). Tile and rugs in our room felt sticky under our feet. Family-friendly, convenient and fairly clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brett

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Arrived to find a piece of trash on floor in my room. Followed by an altercation down the hall from my room which resulted in police response. Hallway was loud all night. Checked out one day early and was charged parking for both nights. I’ve never been charged for parking at a Hampton Inn. Never again.
Stayed 2 nights in Jul 2024

6/10 Okay

Karim

Stayed 1 night in Jun 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024