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Tru by Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with free breakfast and 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru by Hilton Chicopee Springfield

Premium bedding, down duvets, blackout curtains, iron/ironing board
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Exterior
Lobby
Towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
440 Memorial Dr, Chicopee, MA, 01020
  • Chicopee Falls Dam
    15 min walk
  • Indian Motorcycle Museum
    6 min drive
  • Baystate Medical Center
    8 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    7 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn Chicopee/Springfield
Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1000)
Hampton Inn Chicopee/Springfield

About the area

Chicopee

At Tru by Hilton Chicopee Springfield you'll be within a 20-minute stroll of Chicopee Falls Dam and Chicopee Memorial State Park. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Free on-the-go breakfast is available daily between 6 AM and 10 AM. .Attractions within a 10-minute drive of this Chicopee hotel include MassMutual Center and MGM Springfield.

What's nearby

  • Holyoke Mall - 8 min drive
  • Baystate Medical Center - 8 min drive
  • MassMutual Center - 9 min drive
  • MGM Springfield - 9 min drive
  • Naismith Memorial Basketball Hall of Fame - 10 min drive

Getting around

  • Holyoke Station - 12 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and 24-hour fitness centre
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A terrace, an arcade/games room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

  • 1 floor
  • 108 guestrooms or units
  • Built in 2018
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Tru by Hilton Chicopee Springfield offers 108 accommodations with an iron/ironing board and blackout curtains. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

What is the cancellation policy at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on 3 Dec 2024 start from NZ$192.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Chicopee Springfield?

Yep, Tru by Hilton Chicopee Springfield has a free self car park.

Does Tru by Hilton Chicopee Springfield have a pool?

Tru by Hilton Chicopee Springfield has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Tru by Hilton Chicopee Springfield a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Tru by Hilton Chicopee Springfield.

Is Tru by Hilton Chicopee Springfield family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as art supplies and free infant beds in the guestrooms, it's no surprise that Tru by Hilton Chicopee Springfield is a hit with families.

Does Tru by Hilton Chicopee Springfield serve breakfast?

Yep, our guests love the free on-the-go breakfast here! Available daily from 6 AM to 10 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Tru by Hilton Chicopee Springfield?

No, Tru by Hilton Chicopee Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Chicopee Springfield?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you could ever, need the hotel could take care of for you.
Stayed 1 night in Aug 2024

8/10 Good

Trent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk personnel
Stayed 1 night in Jul 2024

10/10 Excellent

Sheri

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
NOT Pet Friendly
Would not consider this to be a pet friendly hotel. I booked this hotel bc it said pet friendly online, but was surprised by a $75 fee for my pet at check-in. Too late to change at that point. My pet was quieter than the humans next door and left no trace, but Hilton pocketed the extra money. Front desk (at check-in and check-out) were not the least bit friendly about it either.
Stayed 1 night in Aug 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a pleasant surprise!
We had to unexpectedly book a hotel and this was where friends were staying so we happily joined them. The staff at the desk are off the charts friendly & helpful! The sweet woman who does breakfast in the morning is diligent when it comes to her craft. The room was clean and spacious! The lobby/common area is so welcoming and perfect to just relax and enjoy!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

William

Stayed 3 nights in Jul 2024

6/10 Okay

Alicia

To small
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
hallways were noisy
Stayed 2 nights in May 2024

10/10 Excellent

Janier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Edwina

Stayed 1 night in Jul 2024

6/10 Okay

Tyra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loud noise at night people outside party
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice place for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sherri

Travelled with partner
Liked: Amenities
I loved the lobby. Very welcoming, warm, colorful and friendly. Enjoyed the 24 hour gym, and I loved the games and entertainment. Finally, a TV that's actually enjoyable. Large up to date TV, with channels that you can actually watch. The shower was great. We are already planning on our next visit.
Stayed 1 night in Jul 2024

8/10 Good

Gail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. The first night the room above us had people walking around all night that kept me awake the next night the room next to us had music blaring all night which kept my husband awake all night. The 3rd night it was very peaceful and quiet through the night. Next time we stay here we will report the noise.
Stayed 3 nights in Jul 2024

10/10 Excellent

Farida

Stayed 1 night in Jul 2024

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They stay was amazing. The only thing. Pool was out of service & they offered us if we wanted to use Hampton hotels pool. But we didn't want to Go outside after being in pool...
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel completely completely met the needs of my whole family. We were traveling for a lacrosse tournament, but it still gave us some reprieve and relaxation. I appreciate all of the effort that’s put into this hotel. Everything was clean. Everyone was friendly and it was also entertaining.
Stayed 1 night in Jul 2024

8/10 Good

Seanette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Robert

Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Russel

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean friendly employees
Stayed 2 nights in Jul 2024

10/10 Excellent

Teresina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and friendly. The whole design of the hotel is excellent for family with kids and young generations. They have a wide open space in the lobby with 2 foosball tables and lots of sitting areas. They have complimentary coffee and tea in the lobby where you can grab one at anytime. We stayed there for a week and the guest coin laundry is an excellent facility for us. It costs $2.50 for washer (25-30 mins) and $1 for dryer (45 mins). They made your room every other day, it is good to ask for trash bags at reception if we have a lot of trash. The lobby has a microwave and paper plates and plastic cutlery if you need some. Overall, we love to stay in this hotel again.
Stayed 7 nights in Jul 2024