8/10 Good
Jessica H.
5 Sept 2022
Disliked: Cleanliness
Nice place but dirty
We stayed in room 2309 and the room itself was beautiful but it was not cleaned. It was absolutely disgusting. We would’ve requested it be cleaned but we got in late on Friday night and ended up just buying a mop and moping the hallway and kitchen ourselves. Whoever cleaned the room did not sweep at all, there was a layer of dust everywhere and one of the comforters had a stain on it that looked like blood. We found a pair of underwear in the Master bedroom behind the mattress. Even the balcony needs to be swept. It had so much dirt out there that we couldn’t even use it. The bathrooms were dirty as well. There was hair on the shower walls and something slimy on the shower floor. We loved the resort and might come back but we won’t stay in that room again because it was so disgusting. Whoever “cleaned” that room needs to be retrained. Because they didn’t clean. When my house is dirty, it’s still cleaner than that room was.
Jessica H.
Stayed 3 nights in Sep 2022