World Golf Village Renaissance St. Augustine Resort

4.0 star property
Lakefront resort with golf course and 24-hour health club

Photo gallery for World Golf Village Renaissance St. Augustine Resort

Room, 2 Double Beds, Non Smoking, Lake View | View from room
Outdoor pool
Property amenity
Premium bedding, down duvets, pillow-top beds, minibar
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
The current price is NZ$222
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
500 S Legacy Trail, St. Augustine, FL, 32092
  • World Golf Village
    ‪7 min walk‬
  • World Golf Hall of Fame
    ‪7 min walk‬
  • King and Bear Golf Course
    ‪4 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

King Suite w/ Sofa Bed, Balcony & Lake View, Allergy-Friendly

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Pure, Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Balcony, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 62 sq m
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 3
  • 1 King Bed

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About the area

St. Augustine

A family-friendly stay in St. Augustine awaits you at World Golf Village Renaissance St. Augustine Resort. Within just a 10-minute stroll, you'll find World Golf Village and World Golf Hall of Fame. Highlights at this Art Deco resort include a golf course, a restaurant and an outdoor swimming pool. .The restaurant, Villagio Grille, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The Bar at Villagio is the resort's own cocktail bar. Enjoy the 24-hour gym along with access to mini golf and golf lessons. 284167 square feet (26400 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 4-property class St. Augustine resort include King and Bear Golf Course and Adventure Landing.

Getting around

  • Jacksonville International Airport (JAX) - 47 min drive

Restaurants

  • ‪McDonald's - ‬12 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Ford's Garage St. Augustine - ‬14 min drive
  • ‪Starbucks - ‬12 min drive

About this property

World Golf Village Renaissance St. Augustine Resort

Lakefront resort with golf course and 24-hour health club
World Golf Village Renaissance St. Augustine Resort offers its guests a golf course, an outdoor pool, and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this resort measures 284167 square feet (26400 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly World Golf Village Renaissance St. Augustine Resort. For a fee, parking is available. The property offers extended parking privileges.

This 4-star St. Augustine resort is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 9 levels
  • 284167 sq ft of conference space
  • 26400 sq. m of conference space
  • Built in 1998
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
World Golf Village Renaissance St. Augustine Resort offers 301 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

32-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Parking on site (USD 10 per day)
  • Valet parking on site (USD 20 per day)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 19.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bar at Villagio
  • The Resort Shop
  • Villagio Grille

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Golf course
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Mini golf
  • Outdoor pool
  • Piano
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • 284,167 square feet of conference space

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.99 per person
  • Self-parking fee: USD 10 per day
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance World
Renaissance World Golf
Renaissance World Golf Hotel
Renaissance World Golf Hotel St. Augustine
Renaissance World Golf St. Augustine
World Golf Renaissance
World Golf Village Renaissance St. Augustine Resort
World Golf Village Renaissance Resort
World Golf Village Renaissance St. Augustine
World Golf Village Renaissance
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance
World Golf Village Renaissance St. Augustine Resort Resort

Frequently asked questions

What is the cancellation policy at World Golf Village Renaissance St. Augustine Resort?

World Golf Village Renaissance St. Augustine Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at World Golf Village Renaissance St. Augustine Resort?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at World Golf Village Renaissance St. Augustine Resort on 20 Apr 2025 start from NZ$222.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at World Golf Village Renaissance St. Augustine Resort?

Yep, World Golf Village Renaissance St. Augustine Resort has a self car park for USD 10 per day.

Are there any beaches close to World Golf Village Renaissance St. Augustine Resort?

The closest beach to World Golf Village Renaissance St. Augustine Resort is Vilano Beach (18.5 km).

Does World Golf Village Renaissance St. Augustine Resort have a pool?

World Golf Village Renaissance St. Augustine Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8 AM to 10 PM.

What makes World Golf Village Renaissance St. Augustine Resort a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at World Golf Village Renaissance St. Augustine Resort.

Is World Golf Village Renaissance St. Augustine Resort family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that World Golf Village Renaissance St. Augustine Resort is a hit with families.

Does World Golf Village Renaissance St. Augustine Resort serve breakfast?

Yeah, buffet breakfast is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at World Golf Village Renaissance St. Augustine Resort?

No, World Golf Village Renaissance St. Augustine Resort does not offer an airport shuttle service.

Is there a bar or restaurant at World Golf Village Renaissance St. Augustine Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at World Golf Village Renaissance St. Augustine Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at World Golf Village Renaissance St. Augustine Resort?

There isn't one on site, but World Golf Village is a short 7-minute walk away.

World Golf Village Renaissance St. Augustine Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 641 out of 1097 reviews
Rating 8 - Good. 215 out of 1097 reviews
Rating 6 - Okay. 112 out of 1097 reviews
Rating 4 - Poor. 79 out of 1097 reviews
Rating 2 - Terrible. 50 out of 1097 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 1 night in Dec 2024

8/10 Good

Candice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ally was awesome. Knowledge understanding and efficient
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Stayed 1 night in Dec 2024

8/10 Good

George, Marathon

Stayed 1 night in Dec 2024

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above, used the shuttle to go to town, to see St. Augustine’s Christmas lights. Short trip but was perfect.
Stayed 1 night in Dec 2024

8/10 Good

Galina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ff
Stayed 1 night in Dec 2024

10/10 Excellent

Anastasiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Stephanie, Fort worth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You could tell that the property was older but it was well maintained. We arrived very VERY late and the from desk personnel was so friendly and quick about getting us to our room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyler

Stayed 2 nights in Nov 2024

10/10 Excellent

MARGARET G.

Stayed 3 nights in Dec 2024

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the suite option and balcony. Allowed the family to have more space.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Made me feel super safe, super clean for the price! Only downfall was the fire alarm went off at 5am which wasn’t a fun drill but I know no one can help that!
Stayed 1 night in Dec 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
We were changed the room supposed to go to upgrade because was over sold, our room the door didn’t lock, the shower and sick were dirty, the ac didn’t cool less than 73, and we went wake up at with two false fire alarm the lights.
Stayed 1 night in Dec 2024

8/10 Good

T.Zelaya

Liked: Cleanliness, staff & service
December
The hotel is very nice ,26 minutes away from historic district if you plan to hang out at night. The service of bar is very good as well aa buffet very varied food selection. The bedrooms are outdated, the mattress need an update they are very poor quality and needless to say the pillows, extremely low quality.
Stayed 1 night in Dec 2024

10/10 Excellent

Yalda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was wonderful. The staff was supper friendly. We enjoyed the breakfast buffet and it was a great price for all of the options. Even though the hotel was older it was kept clean and we had all of the amenities. Greta option close by to St. Augustine!
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issue was the room temperature. It was an unusually cold evening and the heat mode was not working. Otherwise the room was perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Nirav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Had AC problem and had to switch to different room and I wasn’t happy with the view I requested beside that everything was ok
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Dirty rooms and hallways
Mattress cover with urine stains, I asked to change bedding and the ones brought it were all dirty and like out of the dirty pile, unfolded and even with hair one or the pillowcases. I asked for another room and we were switched. A little bit better but not cleaned as expected for a Marriott Resort One of the days the room was never cleaned, got to hotel room at 7pm and I had to ask for toilet paper and clean towels and it took them an hour Next day I arrive past 7:30pm and none of my two rooms keys worked. I had to go down to have them reprogrammed On the day leaving no valet around or doorman I had to lift my bags by myself my husband is a hancicapped person and no one showed up to assist only until I finished loading my car the guy came in to pick up the luggage cart
Stayed 3 nights in Nov 2024

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and expensive. Not worth it.
Expensive old hotel. Needs major upgrades for the price. Small rooms, old furniture, carpets and bathrooms. Splatters of God knows what on the walls and some hairs in the bathroom. Air vents dirty and room smelled musty. Thank goodness we only needed to stay a quick overnight. I’m not sure why this place got good ratings. Would have been better off staying at a Holiday Inn. Should really be asking for a refund.
Stayed 1 night in Dec 2024

2/10 Terrible

remus

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the bathroom was horrible straight urine I didn’t even shower because the bathroom was so dirty both bathrooms in the 2 rooms we reserved smelled so bad I want a refund the beds stiff as a board bathroom smells like mold also not happy at all
Stayed 1 night in Nov 2024

10/10 Excellent

Silvana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel very happy
Stayed 2 nights in Nov 2024