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Best Western Plus The Charles Hotel

3.0 star property
Riverfront hotel with free breakfast and fitness centre

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is NZ$189
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
1425 South 5th Street, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    ‪10 min walk‬
  • Historic Main Street
    ‪11 min walk‬
  • Lewis & Clark Boathouse and Nature Center
    ‪14 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Baymont by Wyndham St. Charles

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1007)
The price is NZ$158
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Baymont by Wyndham St. Charles

About the area

St. Charles

At Best Western Plus The Charles Hotel you'll be within just a 15-minute stroll of Ameristar Casino St. Charles and Historic Main Street. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .The restaurant, Dennys, serves American cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this 3-property class St. Charles hotel include Hollywood Casino Amphitheatre and Westport Plaza.

What's nearby

  • Ameristar Casino St. Charles - 10 min walk - 0.9 km
  • Historic Main Street - 11 min walk - 1.0 km
  • St Charles Convention Center - 14 min walk - 1.2 km
  • Lindenwood University - 3 min drive - 2.8 km
  • Hollywood Casino - 7 min drive - 7.4 km

Getting around

  • Kirkwood Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 11 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Riverfront hotel with free breakfast and fitness centre
Best Western Plus The Charles Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Plus The Charles Hotel. Free self parking is available.

This 3-star St. Charles hotel is smoke free.

  • 133 guestrooms or units
  • 8 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Plus The Charles Hotel offers 133 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is parking available at Best Western Plus The Charles Hotel?

Yep, Best Western Plus The Charles Hotel has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on 10 Mar 2025 start from NZ$189.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus The Charles Hotel have a pool?

Best Western Plus The Charles Hotel has an indoor pool.

Does Best Western Plus The Charles Hotel serve breakfast?

You bet, our travelers can't get enough of the free buffet brekkie here! Offered weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western Plus The Charles Hotel?

No, Best Western Plus The Charles Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus The Charles Hotel?

Yep, you can grab a meal at Best Western Plus The Charles Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Best Western Plus The Charles Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and convenient to the interstate
Stayed 1 night in Nov 2024

8/10 Good

Ronald

Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

RON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was convenient for our needs and plenty of choices for dining close by.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint would be the shower didn't seem to have mush water pressure. the water coming out of the shower head was not powerful enough to rinse out my shampoo.
Stayed 1 night in Nov 2024

6/10 Okay

Abigail

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
it’s good price great area to be in . shower was not clean and water was standing in the shower after we cleaned it ourselves and no water pressure
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Friendly check in
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and newly remodeled rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property although a little dated was still ig good shape and you could tell that care for cleanliness went into it. The staff was amazing and the night auditor was fantastic with our late (early morning) arrival. Thank you for all your hard work.
Stayed 2 nights in Nov 2024

6/10 Okay

Tracy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was not clean. There was dirty towels behind bathroom door.
Stayed 1 night in Nov 2024

4/10 Poor

Kaila

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urgent safety concerns
I am reaching out regarding a deeply concerning incident that occurred during my recent stay at your St. Charles, MO location. I had checked in last night with my friend, Meraiah, after celebrating a friend’s 21st birthday at the nearby Ameristar Casino. We chose your hotel specifically to ensure a safe place to rest for the night. However, in the middle of the night, we were abruptly woken up by two unfamiliar men who managed to unlock and open our hotel room door. We were issued two keys upon check-in, so I am alarmed as to how these individuals had access to our room. Fortunately, we had secured the top latch, preventing their entry and avoiding a potentially dangerous situation. After the incident, I reported this to the front desk, but to my disappointment, the staff member responded with a dismissive attitude, suggesting that this was not a significant concern. I am reaching out because this is a very serious matter, both for my friend’s and my own personal safety, as well as the reputation of your establishment. We trusted that staying at Best Western would provide us with peace of mind and security. I kindly ask that you look into this issue and review your hotel’s procedures for guest room access, as well as address this specific incident with your staff to ensure it is taken seriously. I would appreciate a prompt response, as well as any information on steps Best Western will take to ensure this type of security breach does not happen again.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay here. I stay 2 times a year great staff. Great breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Michele, Altoona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick friendly check-in. Close to Family Arena. Simply used the room to change then left for concert. Afterwards slept. No chance to check out pool or breakfast. Overall, met our needs. Thank you
Stayed 1 night in Oct 2024

2/10 Terrible

alysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent complimentary breakfast with lots of options.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Just a low key, comfortable place to stay in the west STL area
Stayed 3 nights in Oct 2024

10/10 Excellent

jenna

Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Disliked: Amenities
Great job!
Stayed 1 night in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service
Rooms needed updating
Stayed 2 nights in Oct 2024