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Carlton Hotel St Moritz

5.0 star property
Family-friendly ski hotel with 2 indoor pools

Photo gallery for Carlton Hotel St Moritz

Front of property
Aerial view
Banquet hall
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
2 indoor pools, outdoor pool

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Hot tub
  • Bar
  • 24/7 front desk
  • Pool
  • Room service
The current price is NZ$2,761
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Via Johannes Badrutt 11, St. Moritz, GR, 7500
  • Rhaetian Railway
    ‪7 min walk‬
  • Kulm Golf Course
    ‪7 min walk‬
  • St. Moritz Leaning Tower
    ‪7 min walk‬
  • St. Moritz (SMV-Samedan)
    ‪11 min drive‬

Room options

View all photos for Grand Suite, Lake View (80 m²)

Grand Suite, Lake View (80 m²)

Grand Suite, Lake View (80 m²)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Lake View (65 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, Lake View (65 m²)

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Lake View (Suite)

Flat-screen TV

Penthouse, Lake View (Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Kitchen
  • 386 sq m
  • Lake view
  • Sleeps 6
  • 5 King Beds

View all photos for Grand Family Suite, Lake View (115 m²)

Grand Family Suite, Lake View (115 m²) | Living area

Grand Family Suite, Lake View (115 m²)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 115 sq m
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Carlton Two-Bedroom Suite, Lake View (160 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Carlton Two-Bedroom Suite, Lake View (160 m²)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
  • 160 sq m
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Murphy Bed

View all photos for Junior Family Suite, Lake View (80 m²)

Junior Family Suite, Lake View (80 m²)

Junior Family Suite, Lake View (80 m²)

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 80 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite, Lake View (70 m²)

Deluxe Suite, Lake View (70 m²)

Deluxe Suite, Lake View (70 m²)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite, Lake View (95 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Carlton Suite, Lake View (95 m²)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
  • 95 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Corner Junior Suite, Lake View, (75 m²)

Corner Junior Suite, Lake View, (75 m²)

Corner Junior Suite, Lake View, (75 m²)

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 75 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Lake View (35 m²)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double Room, Lake View (35 m²)

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Lake View (55 m²)

Junior Suite, Lake View (55 m²)

Junior Suite, Lake View (55 m²)

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Lake View (55 m²)

Junior Suite, Multiple Beds, Lake View (55 m²)

Junior Suite, Multiple Beds, Lake View (55 m²)

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

Front of property

Badrutt's Palace Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, (84)
The price is NZ$3,624
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Badrutt's Palace Hotel

About the area

St. Moritz

A luxury stay in St. Moritz awaits you at Carlton Hotel St Moritz. Within just a 15-minute stroll, you'll find St. Moritz Leaning Tower and Berry Museum. Highlights at this ski hotel include 2 restaurants, 2 indoor swimming pools and a full-service spa. .A day of pampering at Carlton Spa can include hot stone massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, Romanoff, serves local cuisine and is open for breakfast and dinner. Carlton Bar is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the outdoor swimming pool, free kids' club, gym and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free full breakfast is available daily between 7 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class St. Moritz hotel, you'll be 1.5 km (0.9 mi) from Engadiner Museum and 3.7 km (2.3 mi) from Corviglia Ski Resort.

What's nearby

  • Rhaetian Railway - 7 min walk
  • St. Moritz Leaning Tower - 7 min walk
  • Lake St. Moritz - 15 min walk
  • Engadiner Museum - 18 min walk
  • Signal Gondola - 8 min drive

Getting around

  • St. Moritz Station - 7 min walk
  • Zurich Airport (ZRH) - 179 min drive

Restaurants

  • ‪Conditorei Hanselmann - ‬8 min walk
  • ‪Caffè Spettacolo - ‬7 min walk
  • ‪Kulm Country Club & Bar - ‬7 min walk
  • ‪The St. Moritz Sky Bar - ‬8 min walk
  • ‪Hato - ‬9 min walk

About this property

Carlton Hotel St Moritz

Family-friendly ski hotel with 2 indoor pools
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 2 indoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Carlton Hotel St Moritz helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor pool, a complimentary children's club and a sauna. Free self parking and valet parking are available.

This 5-star St. Moritz hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1912
  • Full breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
Carlton Hotel St Moritz offers 64 accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This St. Moritz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Carlton Spa has 6 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 2 km
  • Area shuttle
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Carlton Bar
  • Da Vittorio - St Moritz
  • Romanoff

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 26 March and 8 December.

Access methods

Staffed front desk

Pets

  • Pets: CHF 55 per pet, per day
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 1225.00 per vehicle (return)
  • Pet fee: CHF 55 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

Carlton Hotel St
Carlton St Moritz
Hotel Carlton St Moritz
St Moritz Carlton
St Moritz Carlton Hotel
Carlton Hotel St Moritz Hotel
Carlton Hotel St Moritz St. Moritz
Carlton Hotel St Moritz Hotel St. Moritz

Frequently asked questions

What is the cancellation policy at Carlton Hotel St Moritz?

Carlton Hotel St Moritz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carlton Hotel St Moritz?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Carlton Hotel St Moritz on 16 Mar 2025 start from NZ$2,741.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Carlton Hotel St Moritz?

Yep, Carlton Hotel St Moritz has a free self car park and free valet parking.

Is there a spa on site at Carlton Hotel St Moritz?

Yep, Carlton Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Carlton Hotel St Moritz have a pool?

Carlton Hotel St Moritz has 2 indoor swimming pools and an outdoor pool.

What luxury perks are available at Carlton Hotel St Moritz?

Carlton Hotel St Moritz features 2 indoor pools, a full-service spa and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Carlton Hotel St Moritz a romantic place to stay?

1 hot tub and a Michelin-starred restaurant , as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Carlton Hotel St Moritz.

Is Carlton Hotel St Moritz family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Carlton Hotel St Moritz is a hit with families.

Does Carlton Hotel St Moritz serve breakfast?

Sure does, complimentary full brekkie is served daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Carlton Hotel St Moritz?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Carlton Hotel St Moritz?

Yep, you can grab a meal at Carlton Hotel St Moritz's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Carlton Hotel St Moritz?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at Carlton Hotel St Moritz?

There isn't one on site, but Kulm Golf Course is a short 7-minute walk away.

Carlton Hotel St Moritz Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 36 out of 38 reviews
Rating 8 - Good. 2 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shalik, Philadelphia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and quiet and the service was too notch. The pool and and spa area was amazing.
Stayed 1 night in Jan 2024

10/10 Excellent

Lola, Forest Hills

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always available transportation to and from ski slopes and to shops. Very friendly staff at ski shop and front desk.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A for service, what a great hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

tania

Stayed 4 nights in Feb 2023

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional in every way!
It was one of my most memorable experiences. Absolute seamless luxury experience of hospitality, and exceptional service. Private car service to Corviglia base and city center was available at moment's notice. Everyone made sure we were well taken care of. Dining at Da Vittorio was superb. Definitely deserve 10 out of 10!
Stayed 3 nights in Jan 2023

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Great service.
Stayed 3 nights in Feb 2020

10/10 Excellent

Lin, MD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

mja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

GIRIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
The service at Carlton Hotel was top-notch! Staff were attentive without being overwhelming, and always wanted to ensure I had a great stay. The lounge is really comfortable with a great fireplace, and staff in the dining room at breakfast were very friendly and always ready with more coffee (thank you Giovanni!). The room was exceedingly comfortable (if a bit dated in design) and had spectacular views of the lake. Definitely the best place to stay in St Moritz!
Stayed 2 nights in Dec 2018

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
A good deal for a five star hotel. I liked the fact that room service was great and cheap, and goodies offered in the room were free!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The hotel is perfectly located from everything. The service and staff is excellent. The restaurants and food were amazing. I would definitely recommend it. They made our stay even more worthwhile
Stayed 3 nights in Mar 2018

10/10 Excellent

Andrew, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Skiing Resort in Europe
Just blown away by the overall experience of the hotel. The service, room, amenities, spa, etc were all superb. Will be booking my stay next year ASAP!
Stayed 3 nights in Dec 2017

10/10 Excellent

xiying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is wonderful. Unforgettable experience！

10/10 Excellent

Shadi, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay in St Moritz
Amazing hotel with lot of activities around

10/10 Excellent

T, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel for a little luxury
This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred. The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

MARCIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelência
Superou todas nossas expectativas em todos os aspectos. Sensacional!
Stayed 5 nights in Jan 2024