2/10 Terrible
Chadwick
22 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room was terrible. The bed linens were stained all over, dead bugs lying in the floor, spider webs literally on the bed and the table, and flooring was all messed up. Asked for another room and it was just as bad. There were live bugs in the second room they sent us to. We wound up getting another room at a different place because I refused for my children to stay in those poor conditions. We tried to talk to the attendant about getting our money back for at least the second night due to us not even staying there. They assured us they would work with us but would have to call Expedia to get the refund. Expedia said they would have to have approval from the hotel in order to process the refund and the hotel refused. Will never recommend this place to anyone and honestly couldn’t wait for Expedia to ask my opinion. Don’t stay here!
Chadwick
Stayed 2 nights in Sep 2024