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Platinum Mountain Hotel & SPA

5.0 star property
Family-friendly ski hotel with a full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Platinum Mountain Hotel & SPA

Restaurant
Children's area
Aerial view
Superior Room
Superior Room | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
ul. Kilinskiego 15 B, Szklarska Poreba, 58-580
  • Szklarska Poreba Ski Arena
    1 min walk
  • Pietkiewiczówka Ski Lift
    9 min walk
  • Szklarska Poreba Ski Resort
    11 min walk

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Air conditioning
Heating
Smart TV
Premium bedding
Egyptian cotton bed sheets
Hairdryer
Bathrobes
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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for 1 night
includes taxes & fees
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About the area

Szklarska Poreba

A luxury stay in Szklarska Poreba awaits you at Platinum Mountain Hotel & SPA. Within steps you'll find Szklarska Poreba Ski Arena and Mineralogical Museum within a short 5-minute stroll. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Dr Irena Eris Beauty Partner can include hot stone massages and Thai massages. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, 24-hour gym, sauna and seasonal outdoor swimming pool. 3767 square feet (350 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is available. There's also self parking, along with the convenience of a ski shuttle. .In proximity to this 5-property class Szklarska Poreba hotel you'll find Spindleruv Mlyn Ski Resort.

What's nearby

  • Szklarska Poreba Ski Arena - 1 min walk
  • Szklarska Poreba Ski Resort - 11 min walk
  • Bieg Piastow - 15 min walk
  • Kamieńczyk Waterfall - 10 min drive
  • Szrenica - 22 min drive

Getting around

  • Szklarska Poreba Gorna Station - 13 min drive

Restaurants

  • ‪Szklana Chata - ‬12 min walk
  • ‪Restauracja Piatti - ‬1 min walk
  • ‪Bistro Na Widoku - ‬15 min walk
  • ‪Spot - Burger Bar - ‬7 min walk
  • ‪Metafora - ‬11 min walk

About this property

Platinum Mountain Hotel & SPA

Family-friendly ski hotel with a full-service spa
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Platinum Mountain Hotel & SPA helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a complimentary children's club and a 24-hour fitness centre. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 5-star Szklarska Poreba hotel is smoke free.

  • 147 guestrooms or units
  • 3 levels
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Built in 2019
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Platinum Mountain Hotel & SPA offers 147 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and hairdryers.

This Szklarska Poreba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Dr Irena Eris Beauty Partner has 13 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages and Thai massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Uncovered parking on site (PLN 40 per day)

Food and drink

  • Daily buffet breakfast available for a fee: PLN 65 for adults and PLN 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (3,767 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: PLN 299
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: PLN 299

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for PLN 35.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 3.20 per person, per night. This tax does not apply to children under 2 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 65 for adults and from PLN 50 for children
  • Uncovered self-parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: PLN 299 (subject to availability)
  • Late check-out fee: PLN 299 (subject to availability)
  • Crib (infant bed) fee: PLN 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Platinum Mountain & Spa
Platinum Mountain Resort SPA
Platinum Mountain Hotel & SPA Hotel
Platinum Mountain Hotel & SPA Szklarska Poreba
Platinum Mountain Hotel & SPA Hotel Szklarska Poreba

Frequently asked questions

What is the cancellation policy at Platinum Mountain Hotel & SPA?

Platinum Mountain Hotel & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Platinum Mountain Hotel & SPA?

Yep, Platinum Mountain Hotel & SPA has an uncovered self car park for PLN 40 per day.

Is there a spa on site at Platinum Mountain Hotel & SPA?

Yep, Dr Irena Eris Beauty Partner is available for guests. You'll enjoy services like sports massages.

Does Platinum Mountain Hotel & SPA have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from June to September.

What makes Platinum Mountain Hotel & SPA a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Platinum Mountain Hotel & SPA.

Is Platinum Mountain Hotel & SPA family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths in the guestrooms, it's no surprise that Platinum Mountain Hotel & SPA is a hit with families.

Does Platinum Mountain Hotel & SPA serve breakfast?

You bet, buffet breakfast is served daily.

Is there a free airport shuttle available at Platinum Mountain Hotel & SPA?

No, Platinum Mountain Hotel & SPA does not offer an airport shuttle service.

Is there a bar or restaurant at Platinum Mountain Hotel & SPA?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Platinum Mountain Hotel & SPA?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Platinum Mountain Hotel & SPA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 1 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. Thank you.

10/10 Excellent

Kamil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! There was a lot of attractions for children, big swimming pool open from 9-10pm, tasty food and really good service.
Stayed 6 nights in Aug 2023

10/10 Excellent

Lukas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

NISSIM

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but overpriced compared to others
Nice, but not worth the money - 5* hotel but most 4* hotels in the same area are same if not better quality when it comes to comfort, services and overall level.
Stayed 2 nights in Mar 2023

10/10 Excellent

Barbora

Stayed 2 nights in Sep 2022

10/10 Excellent

abraham

Stayed 2 nights in Sep 2022

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel top standard food amazing wish you could have bigger space downstairs bar space away from running kids
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😁😁😁
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, close to town and to the ski lifts. Its was new with all the amenities that you would expect from a 5 star hotel. There were some teething problems like cleaning not being done in time as they were so busy, but I feel that they will sort them out as they become more established.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern, but they opened around a month ago, so still many things to improve.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Brand new resort with great spa. Close to town centre and mountains trail. Good breakfast and great service both in restaurant and lobby bar. The only thing we didnt like it was single use plastic (straws and plastic cups in pool/sauna area) although it didnt affect our stay but resorts should take care of enviroment.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurze Gedanken über mein Hotel erlebnis
Das Hotel gefiel mir sehr gut. Etwas viel Menschen zum Frühstück, noch mehr im Bad, aber kein Wunder, da es sehr viele Apartments Häuser noch dazu gehören. In der Hauptsaison hätte ich meine Bedenken, da ich schon etwas älter bin.
Stayed 7 nights in Apr 2024

8/10 Good

Bernd

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abendessen war nicht der gut, nicht viel Auswahl, Getränke waren Konzentrate die selbst geholt werden mussten, kein Service (bis auf Teller abräumen was sehr schnell ging) oder Möglichkeit einen Wein zum Abendessen zu bestellen. Außerdem Halbpension zu teuer im Verhältnis dazu, dass es viele Restaurants fussläufig mit besseren Preisen gibt. Frühstück war ok bis auf den Kaffee. Hotel war aber bis auf essen sehr sehr schön, modern und sauber. Erwachsenenzeiten im Bad sowie Bademeister. Kann man wirklich weiterempfehlen. Nur auf die HP würden wir verzichten.
Stayed 4 nights in Oct 2023

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Klaus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberkeit und Hotelausstattung

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Najlepszy hotel w Szklarskiej Porębie
Najlepszy hotel dla rodzin z dziećmi. Mnóstwo atrakcji w hotelu, można nie wychodzić z hotelu. Jednak jak ktoś chciał pozwiedzać hotel przygotował wyjścia w góry z przewodnikiem, nordic walking z instruktorem, joga, zumba itp. Dla dzieci animatorzy przygotowali dużo atrakcji. Bardzo dobry basen wew. jak i zew. A wieczorem codziennie koncert. Dobre śniadania oraz Dania w restauracji. Gorąco polecam, my na pewno pojawimy się w hotelu jeszcze niejeden raz.
Stayed 5 nights in Jul 2022

10/10 Excellent

Kai

Stayed 2 nights in Aug 2021

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obiekt ok.
Wszystko w najlepszym porządku.
Stayed 3 nights in Aug 2021

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel godny polecenia
Hotel bez zarzutu. Jedynie uwagi do obsługi kelnerskiej restauracji hotelowej. Dodano do rachunku produkty, których nie zamawiałam, kelnerzy pospieszali jeśli pojawiało się więcej gości, a z kolei jeśli było ich mało to nie zawracali uwagi na nas.
Stayed 4 nights in Aug 2021

10/10 Excellent

GRZEGORZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Platinum hotel wiosna
Lokalizacja dogodna zarówno dla wędrówek w góry i do centrum. Biedronka 20m. Polecam
Stayed 1 night in Jun 2021