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Santos Hotel

4.0 star property
Hotel with a 24-hour front desk, a quick walk to Taipei Expo Park
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Santos Hotel

Studio Suite
Property grounds
View from property
City view from property
Studio Suite

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
No. 49, Sec. 3, Cheng De Road, Taipei, 103
    Taipei Expo Park
    8 min walk
    Qingguang Market
    9 min walk
    TaipeiEYE
    11 min walk
    Taipei (TSA-Songshan)
    4 min drive

Room options

View all photos for Standard Triple Room

In-room safe, blackout curtains, soundproofing, bed sheets

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Hydromassage showerhead
Bidet
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bidet
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

In-room safe, blackout curtains, soundproofing, bed sheets

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, bed sheets

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

In-room safe, blackout curtains, soundproofing, bed sheets

Single Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of House

In-room safe, blackout curtains, soundproofing, bed sheets

Run of House

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room, 1 Bedroom, City View

Family Quadruple Room, 1 Bedroom, City View

Family Quadruple Room, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bidet
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
City Suites Taipei Nanxi
Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1004)
The price is NZ$313
for 1 night
includes taxes & fees
5 Oct - 6 Oct
City Suites Taipei Nanxi

About the area

Taipei

Santos Hotel puts you in the heart of Taipei, within just a 10-minute stroll of Taipei Expo Park and Qingguang Market. Highlights at this hotel include a restaurant and in-room LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include tour/ticket assistance, multilingual staff and luggage storage. Each morning buffet breakfast is available. .Places within a 15-minute walk of this 4-property class Datong hotel include TaipeiEYE and Yansan Night Market.

What's nearby

  • Taipei Expo Park - 8 min walk
  • Qingguang Market - 9 min walk
  • TaipeiEYE - 11 min walk
  • Ningxia Night Market - 16 min walk
  • Grand Hotel - 3 min drive

Getting around

  • Minquan West Road Station - 4 min walk
  • Wanhua Station - 5 min drive
  • Taoyuan International Airport (TPE) - 36 min drive

Restaurants

  • ‪維格餅家 - ‬1 min walk
  • ‪Sukiya - ‬4 min walk
  • ‪別所 - ‬2 min walk
  • ‪Cun Siou Jia 村秀家 ベーカリー - ‬2 min walk
  • ‪高雄牛老大涮牛肉 - ‬2 min walk

About this property

Santos Hotel

Hotel with a 24-hour front desk, a quick walk to Taipei Expo Park
There's a restaurant on site. WiFi is free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and room service (during limited hours) are also featured at Santos Hotel.

This 4-star Taipei hotel is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 16 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Dining venue
Santos Hotel offers 287 accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include baths or showers with a hydromassage showerhead, slippers, bidets and hairdryers. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (TWD 720 per day)

Food and drink

  • Daily buffet breakfast available for a fee: TWD 605 for adults and TWD 385 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift

More

  • 16 floors
  • Building
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 605 for adults and from TWD 385 for children
  • Nearby parking fee: TWD 720 per day (3 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 交觀業字第1435號公司名稱：三德觀光大飯店股份有限公司統編：07613594

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santos Hotel
Santos Hotel Taipei
Santos Taipei
Santos Hotel Hotel
Santos Hotel Taipei
Santos Hotel Hotel Taipei

Frequently asked questions

What is the cancellation policy at Santos Hotel?

Santos Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Santos Hotel serve breakfast?

You bet, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Santos Hotel?

No, Santos Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Santos Hotel?

Yep, you can grab a meal at Santos Hotel's onsite restaurant.

What time are check-in & check-out at Santos Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Santos Hotel?

No, only service animals are allowed.

Santos Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 1004 reviews" "
Rating 8 - Good. 438 out of 1004 reviews" "
Rating 6 - Okay. 162 out of 1004 reviews" "
Rating 4 - Poor. 51 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Secilil

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and affordable
Stayed 2 nights in Jun 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Frank Kuan Shin

Travelled with family
Liked: Cleanliness, staff & service
Great value
The bed aren't comfortable enough, everything else is great value
Stayed 13 nights in Mar 2024

4/10 Poor

Poh Sim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Parking. Customer service very ego. Keep chasing guests to leave whether it is breakfast time or check out time. Old furniture and room smell dusty old.
Stayed 1 night in Mar 2024

6/10 Okay

ThanhMai

Liked: Staff & service
Disliked: Property conditions & facilities
the room and hallway carpet's big smells also I found a rocker !
Stayed 4 nights in Mar 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and knowledgeable. Over all staying for over 2 weeks have great experience.Definitely come back again next time when visit Taiwan.
Stayed 8 nights in Feb 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Over all is very nice. I booked 2 weeks of staying. I’m happy the room was pretty good size water was stay strong and nice hot. Since we stayed for 2 weeks not just couple night if they would have provided a microwave in the room I would be very very happy. It’s kind of inconvenient without a microwave since I live in US and heavily used it. Otherwise I like the hotel and consider returning back here next year when I’m visiting Taiwan again.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Kai

Travelled with family
Liked: Staff & service
Handy location
Stayed 4 nights in Jan 2024

8/10 Good

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jan 2024

10/10 Excellent

Roger, Fremont

Stayed 1 night in Jan 2024

8/10 Good

Chun Wee

Travelled with family
Liked: Cleanliness, staff & service
Place is abit old but furniture still in good condition, only thing is the air-conditioning is not remote control, 2nd day then found the control knob, which is not at normal eye level to spot it, and after adjusting it, feel no difference in the room temperature.
Stayed 4 nights in Jan 2024

2/10 Terrible

Matthew

Disliked: Staff & service
We booked Santos Hotel Nov 1 to Nov 3 2023 There was a fire, with smoke, late at night. The whole building was evacuated, with guests standing outside waiting for hours, some in pajama. The hotel had to ask every guest to cancel their stay and leave. Since then, we've been waiting for our refund. I contacted Hotels.com as well, and they told me it would take 1 week to process and that was 2 months ago and no refund yet. Hotels.com could care less that a room they sold caught on fire and they did nothing proactively to take care of the customers. i had to find another hotel that night myself, paid for it, and didn't ask hotels.com to reimburse me for incidentals. I just want my refund for the room in the hotel that caught on fire and we didn't stay in.
Stayed 2 nights in Oct 2023

8/10 Good

ANDY

Travelled with family
Liked: Cleanliness, staff & service
We stayed at the Santos Hotel for about 12days and it has been an overall decent experience! There is a lot to like and things to take note of: Location - 8/10: Very convenient! Minquan W Rd Station(metro) is a 6min walk from the hotel which can take you easily to key places for your visit. there are many bus options nearby as well as a few 7-11’s around. Taxis can be found outside the station too. Staff/ Customer Service - 8/10: Staff was helpful and responsive to issues. One of our lamps went out and they came to fix it quickly. Housekeeping also very helpful and quick in cleaning. They are willing to provide you with change of towels and trash bags if you do not end up room cleaning for the day. Amenities - 7/10: Not the worst; everything was functional but wallpaper and the bedding seemed outdated. The first day there was a musty smell but it went away after we ran the AC. AC is climate controlled and if it’s too hot you can open the window, otherwise when the AC is useable it’s very cold. Perfect for sleeping! The pillows on the bed are deceivingly thin. They are puffy at first but once you put your head on them they deflate and don’t provide enough support. Would recommend using the extra blankets in the closet to prop it up. Overall Score - 8/10: Overall, good experience. The location is great, staff was decent, and having a convenience store downstairs is always a plus. There were some minor issues with amenities but nothing that ruined the trip.
Stayed 13 nights in Dec 2023

6/10 Okay

Thomas

Stayed 2 nights in Dec 2023

10/10 Excellent

Alexander, Chicago

Stayed 28 nights in Nov 2023

8/10 Good

Shu Wen Ann

Liked: Cleanliness, property conditions & facilities
The hotel is old but clean. MRT is nearby, less than 10 mins walk. The area is close to department stores and shopping areas.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ek Huat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough
Stayed 2 nights in Nov 2023

10/10 Excellent

Yuk Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the housekeeping and greeting me! Also tidy up well👍👍
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
管理不善，设备陈旧，附近饮食不便
Stayed 5 nights in Oct 2023

6/10 Okay

Ka Chun

Travelled with group
Liked: Staff & service
Disliked: Amenities
Too old without prompt renovation
Stayed 3 nights in Oct 2023

2/10 Terrible

thanh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth your money.
Moldy air, smell really bad from carpet which never been changed for decades. Moved to different room after first night, still moldy air, stinking smell from carpet.
Stayed 4 nights in Oct 2023

4/10 Poor

mark

Disliked: Cleanliness, staff & service, property conditions & facilities
卫生不好，设施陈旧。
Stayed 1 night in Oct 2023

10/10 Excellent

Hsiangcheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Sep 2023

6/10 Okay

Judy

Liked: Property conditions & facilities
Need more of staff for bags service
Stayed 1 night in Sep 2023