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Formosan Naruwan Hotel & Resort Taitung

5.0 star property
Boardwalk/promenade hotel with 3 restaurants and free breakfast

Photo gallery for Formosan Naruwan Hotel & Resort Taitung

Property grounds
Hot springs
Deluxe Suite, 1 King Bed
Outdoor pool, open 8 AM to 10 PM, pool loungers
Elite Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Bar
  • Gym
  • Hot tub

Explore the area

Map
66, Lien Hang Rord, Taitung, Taitung County, 950
  • Taitung Railway Art Village
    ‪4 min drive‬
  • Tiehuacun
    ‪4 min drive‬
  • Taitung Night Market
    ‪5 min drive‬
  • Taitung (TTT)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room

Down duvets, free minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Pillow menu
Down duvet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Patio, Mountain View

Grand Room, Patio, Mountain View

Grand Room, Patio, Mountain View

Highlights

Balcony or patio
Garden
Soundproofed
Individually decorated
Private hot tub
Air conditioning
Free cots/infant beds
Fridge
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
TV
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
TV
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Pillow menu
Down duvet
  • 70 sq m
  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Pillow menu
Down duvet
  • 59 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Pillow menu
Down duvet
  • 110 sq m
  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Double Room

Down duvets, free minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Family Room (6 People )

Family Room (6 People )

Family Room (6 People )

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Pillow menu
Down duvet
  • 58 sq m
  • Sleeps 6
  • 6 Single Beds

View all photos for Elite Quadruple Room, 2 Double Beds

Elite Quadruple Room, 2 Double Beds

Elite Quadruple Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Pillow menu
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

Elite Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

Elite Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
TV
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Pillow menu
Down duvet
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds and 2 Large Single Beds

View all photos for Deluxe Pet Room

Deluxe Pet Room

Deluxe Pet Room

Highlights

Soundproofed
Air conditioning
Fridge
Free minibar items
TV
Pillow menu
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Private hot tub
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Starry Sky Bathing Suite

Down duvets, free minibar, in-room safe, desk

Starry Sky Bathing Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Landscape Honeymoon Star Room

Down duvets, free minibar, in-room safe, desk

Landscape Honeymoon Star Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Family Room

Down duvets, free minibar, in-room safe, desk

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Starlight Single

Down duvets, free minibar, in-room safe, desk

Deluxe Starlight Single

  • Sleeps 2
  • 1 Queen Bed

View all photos for New Deluxe Double Room

Down duvets, free minibar, in-room safe, desk

New Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Exquisite Quad Room

Down duvets, free minibar, in-room safe, desk

Exquisite Quad Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Quad Room

Down duvets, free minibar, in-room safe, desk

Deluxe Quad Room

  • Sleeps 4
  • 2 Double Beds

Deluxe Group Room

  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

View all photos for Deluxe Twin Bed Room

Down duvets, free minibar, in-room safe, desk

Deluxe Twin Bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Pet double room(One double bed)

Down duvets, free minibar, in-room safe, desk

Pet double room(One double bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Deluxe Room with View

Down duvets, free minibar, in-room safe, desk

Honeymoon Deluxe Room with View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Pet Quad Room(Two double bed)

Down duvets, free minibar, in-room safe, desk

Pet Quad Room(Two double bed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Exquisite Six-Person Room

Down duvets, free minibar, in-room safe, desk

Exquisite Six-Person Room

  • Sleeps 6
  • 6 Single Beds

View all photos for Deluxe Triple Room

Down duvets, free minibar, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

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includes taxes & fees
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About the area

Taitung

A luxury stay in the heart of Taitung awaits you at Formosan Naruwan Hotel & Resort Taitung. You'll be 2.9 km (1.8 mi) from Beinan Wenhua Park and 3.1 km (1.9 mi) from Wu'an Temple. Highlights at this family-friendly hotel include 3 restaurants, an outdoor swimming pool and free buffet breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, gym, Hot tub and sauna. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 5-property class Taitung hotel include Tiehuacun and Fugang Fishery Harbor.

What's nearby

  • Taitung Railway Art Village - 4 min drive
  • Tiehuacun - 4 min drive
  • Taitung Night Market - 5 min drive
  • Taidong Forest Park - 6 min drive
  • Fugang Fishery Harbor - 11 min drive

Getting around

  • Taitung Kangle Station - 5 min drive
  • Taitung (TTT) - 4 min drive

Restaurants

  • ‪河南味牛肉麵 - ‬2 min drive
  • ‪卑南豬血湯 - ‬13 min walk
  • ‪卑南包仔店 - ‬17 min walk
  • ‪一念咖啡 - ‬9 min walk
  • ‪百里香饌坊 - ‬6 min walk

About this property

Formosan Naruwan Hotel & Resort Taitung

Boardwalk/promenade hotel with 3 restaurants and free breakfast
Formosan Naruwan Hotel & Resort Taitung offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A fitness centre, a complimentary children's club, and an arcade/games room are also featured at the luxury Formosan Naruwan Hotel & Resort Taitung. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 5-star Taitung hotel is smoke free.

  • 276 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Formosan Naruwan Hotel & Resort Taitung offers 276 air-conditioned accommodations with free minibar items and minibars. Beds feature down duvets. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

This Taitung hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TWD 1000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: TWD 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

We should mention

  • Pool access available from 8 AM to 10 PM

Property is also known as

Formosan Naruwan
Formosan Naruwan Hotel
Formosan Naruwan Hotel Taitung
Formosan Naruwan Taitung
Naruwan
Naruwan Hotel
Formosan Naruwan Inn Taiwan/Taitung
Formosan Naruwan Hotel Resort Taitung
Formosan Naruwan Hotel Resort
Formosan Naruwan Hotel & Resort Taitung Taiwan
Formosan Naruwan & Taitung
Formosan Naruwan Hotel & Resort Taitung Hotel
Formosan Naruwan Hotel & Resort Taitung Taitung
Formosan Naruwan Hotel & Resort Taitung Hotel Taitung

Frequently asked questions

What is the cancellation policy at Formosan Naruwan Hotel & Resort Taitung?

Formosan Naruwan Hotel & Resort Taitung offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Formosan Naruwan Hotel & Resort Taitung?

Yep, Formosan Naruwan Hotel & Resort Taitung has a free self car park.

Are there any beaches close to Formosan Naruwan Hotel & Resort Taitung?

The closest beach to Formosan Naruwan Hotel & Resort Taitung is Dulan Beach (16.7 km).

Does Formosan Naruwan Hotel & Resort Taitung have a pool?

Formosan Naruwan Hotel & Resort Taitung has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8 AM to 10 PM.

What luxury perks are available at Formosan Naruwan Hotel & Resort Taitung?

Formosan Naruwan Hotel & Resort Taitung features an outdoor pool, 1 hot tub and 3 restaurants.

Is Formosan Naruwan Hotel & Resort Taitung family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Formosan Naruwan Hotel & Resort Taitung is a hit with families.

Does Formosan Naruwan Hotel & Resort Taitung serve breakfast?

Yep, complimentary buffet breakfast is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Formosan Naruwan Hotel & Resort Taitung?

Yep, there's a free airport shuttle that runs from 7:00 AM - 11:00 PM on request.

Is there a bar or restaurant at Formosan Naruwan Hotel & Resort Taitung?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Formosan Naruwan Hotel & Resort Taitung?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Formosan Naruwan Hotel & Resort Taitung?

No, only service animals are allowed.

Formosan Naruwan Hotel & Resort Taitung Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 326 out of 843 reviews
Rating 8 - Good. 332 out of 843 reviews
Rating 6 - Okay. 129 out of 843 reviews
Rating 4 - Poor. 41 out of 843 reviews
Rating 2 - Terrible. 15 out of 843 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Windy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff and BYOEverything!
Front door was boarded up still after all these time has passed since the typhoon…? Reception only has 1 person working, and it was obvious that she didn’t like the fact that we interrupted whatever she was doing when we walked in. No greetings, barely an eye contact during the transaction. No info was related to us, like Wi-do password, and breakfast place and time. Staff at the breakfast buffet was not that much better. Didn’t supply any toiletries, even if you ask.
Stayed 1 night in Nov 2024

6/10 Okay

greg

Not great
Pretty underwhelming hotel with service levels below what I expect in Asia.
Stayed 2 nights in Sep 2024

10/10 Excellent

SUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Man Mei May

Travelled with partner
Large room
Stayed 1 night in Apr 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Outdoor tub, excellent service
Stayed 1 night in Jun 2023

6/10 Okay

James, Arcadia

Travelled with partner
Liked: Cleanliness, staff & service
The building and the room felt “old”. It can use some update. Everything is clean and staff were friendly. It is not too close to dining options. We were able to walk 15 mins to some local eateries.
Stayed 1 night in May 2023

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and comfortable. Loved the Japanese style toilets and the breakfast buffet was abundant. We had a room with two separate bedrooms, which is hard to find in hotels. Only con was the lack of outlets. There were only 2 in both bedrooms.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Hau Kit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms OK, but don't expect good customer service.
Deluxe Family Room was good size for family of 4. Although room was a little dated, it was clean and very comfortable. My complaints: 1 - I had to wait 15 minutes to check-in (only 2 people working on check-in desk and other members was too busy doing admin work instead of assisting their colleagues). 2 - Only buffet restaurant was opened in the evening and had no choice but to take Taxi to town for some food. (Only have 7-11 next to Hotel) 3 - Breakfast was limited and the flies hovering above the food was off putting. 4 - The staff working in the cafe area was not interested in wiping down any tables even though everybody can clearing see that there is drink spillage.
Stayed 1 night in Aug 2020

8/10 Good

Yu Chin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room good and clean, but facilities a bit dated and overcrowded
Stayed 1 night in Jan 2020

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Room with great view, service is great and also loved the breakfast buffet, so good! The only complaint is that our duvet cover and bedsheets had an unpleasant odor.
Stayed 1 night in Jul 2019

8/10 Good

Tao Ching

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Satisfied
Great service!
Stayed 2 nights in Dec 2019

8/10 Good

Leefen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families with children!
We had an amazing 3-night stay at this wonderful hotel. Our toddler (2.5 yr) absolutely LOVED the children's pool and water slide in the spa area. The various children's play areas were also nice, although it was a little annoying that one of them (the one by the bar) was only open in the afternoon. The staff that spoke English (at least one in each shift, usually more) were all very helpful and welcoming. One even brought two cups of Roselle tea to our room when I expressed sadness that the free tea in the lobby was empty. The extra space of the "4 twin bed, 2 bedroom" room was really nice, allowing room to play and toddler could sleep in a separate room. At the time of booking, that room was only slightly more expensive than the much smaller "2 queen beds in 1 bedroom" room. The beds were also very comfortable. My one complaint is the food. The dinner food is outrageously expensive (so we never ate there). The breakfast buffet has a large selection of both western and asian style food. However, very little of the food, other than the steamed/boiled vegetables and cut up fruit, was vegan friendly, and nothing (apart from the sauces at the self-boil station) had vegan/vegetarian labels. It would be very easy for the hotel to be more accommodating by adding some vegan bread and label it, as well as perhaps some vegan granola/cereals (which could be eaten with the excellent soy or almond milk). (Vegan = no animal products; no meat, no milk, no eggs, no honey, etc.)
Stayed 3 nights in Oct 2019

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Everything is good except that there are some flies and mosquito in the restaurant area.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel lots of facilities, try the indoor pool. The only small downside it is not central some 40 minutes walk downtown.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Xiaolin, Sacramento, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but the location is a little off the city. There is only one bus here. It only runs five times a day. So transportation is a problem. The taxi fare to the downtown Taitung is NT$200 for a small car. Other than this, everything else is excellent.
Stayed 2 nights in Nov 2018

4/10 Poor

Jaehyeok

Disliked: Staff & service, property conditions & facilities
So-called four-star hotel.
Pretty much nothing at this hotel works as it should. Room service never delivers your food or worse yet, answers your call. Their restaurant is worse than food stalls at night markets (and way more expensive, too), regardless of what time you dine. Probably it was the only hotel among I ever stayed that I'd rather pay them not to eat their breakfast buffet and get something else delivered so I could actually have something edible in the restaurant. Well, the room itself was fine, except the hallway was full of funky, damp smells--I suspect it's full of mildew beneath their carpet. Oh, and the internet, if you need to get something done online, use your own cellphone. Wireless, wired, doesn't matter. Simply doesn't work. The only thing we liked during our stay was the pool--not because it's well-maintained and designed, but simply because they at least had a kid pool (about 70cm/2.3ft deep). TL;DR: Unless you're travelling with a small child who loves to swim, stay away.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Was upgraded to starlight suite room with outdoor hot spring bath, 2 bathrooms & big living room. Fantastic stay.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
Was very overcrowded because of Tomb Sweeping holiday
Stayed 5 nights in Apr 2018

8/10 Good

Sophie, Toronto, ON

Liked: Cleanliness, staff & service, room comfort
Great family hotel
Friendly and accommodating staff. Lots of amenities to explore, but facilities are a bit aged, could do with a makeover. Air conditioning was way too cold. We turned up the temperature, but it was still blowing cold air. Loved the huge, spacious 4-person room. Great view from the balcony.
Stayed 2 nights in Feb 2018