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Taupo DeBretts Spa Resort

4.5 star property
Luxury Taupo holiday park in Hilltop with 12 indoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Taupo DeBretts Spa Resort

Outdoor spa tub
Chalet, 2 Bedrooms | Living area
Villa, 2 Bedrooms, Lake View | Living room
Room, 1 Bedroom
Deluxe Cabin, Shared Bathroom | Private kitchenette

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
76 Napier-Taupo Road, SH 5, Taupo, 3330
  • Taupo Hot Springs
    1 min walk
  • Waipahihi Botanical Gardens
    11 min walk
  • Wairakei Geothermal Power Station
    17 min walk
  • Taupo (TUO)
    6 min drive

Room options

View all photos for Superior Studio

Superior Studio | View from room

Superior Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Cookware/dishes/utensils
Satellite channels
Daily housekeeping
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Basic Cabin, Shared Bathroom (King)

Basic Cabin, Shared Bathroom (King)

Basic Cabin, Shared Bathroom (King)

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Cookware/dishes/utensils
Satellite channels
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchen
Fridge
TV
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
TV
Separate bedroom
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio

Studio

Studio

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin, Shared Bathroom

Deluxe Cabin, Shared Bathroom

Deluxe Cabin, Shared Bathroom

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Rollaway/extra beds
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Basic Cabin, Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Basic Cabin, Shared Bathroom

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Select Comfort bed
Blackout curtains
Shared/communal kitchen
  • 16 sq m
  • Sleeps 3
  • 1 Single Bunk Bed

View all photos for Deluxe Lodge

Deluxe Lodge | Living area

Deluxe Lodge

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 54 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
TV
  • 84 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Chalet Studio

Chalet Studio

Chalet Studio

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Select Comfort bed
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
TV
Blackout curtains
  • 26 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Basic Cabin, Ensuite

Basic Cabin, Ensuite

Basic Cabin, Ensuite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
TV
Select Comfort bed
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Deluxe Chalet, 3 Bedrooms

Deluxe Chalet, 3 Bedrooms | View from room

Deluxe Chalet, 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 80 sq m
  • Sleeps 7
  • 3 King Beds, 1 Single Bed and 1 Single Bunk Bed

View all photos for Villa, 2 Bedrooms, Lake View

Villa, 2 Bedrooms, Lake View | Living room

Villa, 2 Bedrooms, Lake View

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Lodge

Two Bedroom Lodge | Living area

Two Bedroom Lodge

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
TV
2 bedrooms
Private bathroom
Cookware/dishes/utensils
  • 50 sq m
  • Lake view
  • Sleeps 5
  • 3 Single Beds and 1 King Bed

View all photos for Basic Cabin, Shared Bathroom (Kitchen)

Basic Cabin, Shared Bathroom (Kitchen) | Living area

Basic Cabin, Shared Bathroom (Kitchen)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
TV
Cookware/dishes/utensils
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Standard King Cabin with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Standard King Cabin with Shared Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Studio

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Superior Lodge

  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Bed

Two Bedroom Motel Room

  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Bunk Bed

Cabin Room with Kitchen

  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Family Two Bedroom Chalet

Individually decorated, individually furnished, free WiFi, bed sheets

Family Two Bedroom Chalet

  • Sleeps 6
  • 2 Single Bunk Beds and 1 King Bed

View all photos for Two Bedroom Chalet

Individually decorated, individually furnished, free WiFi, bed sheets

Two Bedroom Chalet

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Triple Cabin Room with Shared BathRoom

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Triple Cabin Room with Shared BathRoom

  • Sleeps 3
  • 1 Single Bunk Bed and 1 Single Bed

One Bedroom Motel Unit Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Quadruple Room with Shared Bathroom

  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Lodge

Individually decorated, individually furnished, free WiFi, bed sheets

Two Bedroom Lodge

  • Sleeps 5
  • 3 Single Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

View all photos for Studio Chalet

Individually decorated, individually furnished, free WiFi, bed sheets

Studio Chalet

  • Sleeps 2
  • 1 King Bed

View all photos for Cabin Room with Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

Cabin Room with Ensuite

  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Large Standard Cabin Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Large Standard Cabin Room with Shared Bathroom

  • Sleeps 4
  • 1 Single Bunk Bed and 1 King Bed

View all photos for Lake Villa

Individually decorated, individually furnished, free WiFi, bed sheets

Lake Villa

  • Sleeps 4
  • 1 Single Sofa Bed, 1 King Bed and 2 Single Beds

Studio Motel Unit Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Three Bedroom Chalet

Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Three Bedroom Chalet

  • Sleeps 7
  • 2 King Beds, 1 Single Bed and 1 Single Bunk Bed

Executive Studio

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Similar properties

Aerial view
Wairakei Resort Taupo
Pool
Hot tub
Spa
Parking included
4.0 out of 5, Very good, (1002)
The price is NZ$179
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Wairakei Resort Taupo

About the area

Taupo

A luxury stay in Taupo awaits you at Taupo DeBretts Spa Resort. Within steps you'll find Taupo Hot Springs and Waipahihi Botanical Gardens within a 15-minute stroll. Highlights at this family-friendly holiday park include 2 outdoor swimming pools, 12 indoor swimming pools and a full-service spa. .You can enjoy free WiFi and TVs, featured in all 42 individually decorated accommodations. .A relaxing day at Living Waters Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The café, Savour Cafe, serves Modern European cuisine and is open for breakfast and brunch. Enjoy the water park, kids' swimming pool and pool loungers as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 4.5-property class Hilltop holiday park you'll find Lake Taupo.
View more Holiday park resorts in TaupoOpens in a new window

What's nearby

  • Taupo Hot Springs - 1 min walk - 0.2 km
  • Wairakei Geothermal Power Station - 17 min walk - 1.4 km
  • Maori Carvings - 3 min drive - 2.5 km
  • Taupo i-SITE Visitor Information Centre - 5 min drive - 3.9 km
  • Spa Thermal Park - 5 min drive - 4.0 km

Getting around

  • Taupo (TUO) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Two Mile Bay Sailing Club - ‬3 min drive
  • ‪Malabar Beyond India - ‬5 min drive
  • ‪Embra - ‬5 min drive
  • ‪Mole & Chicken Restaurant, Cafe & Bar - ‬2 min drive

About this property

Taupo DeBretts Spa Resort

Luxury Taupo holiday park in Hilltop with 12 indoor swimming pools
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Taupo DeBretts Spa Resort offers its guests a full-service spa, a water park (surcharge), 2 outdoor swimming pools, and 12 indoor swimming pools. An airport shuttle (available 24 hours) is available for a fee. A children's pool, spa services, and a terrace are also featured at the luxury Taupo DeBretts Spa Resort. Free self parking is available.

This 4.5-star Taupo holiday park is smoke free.

  • 42 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Dining venue
Taupo DeBretts Spa Resort offers 42 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Satellite televisions are provided.

Bathrooms include a shower. This Taupo holiday park provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Living Waters Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, French, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savour Cafe

Family friendly

  • 12 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 30-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Guests are charged a fee to access the hot springs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: NZD 12 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 20.00 per person (return)
  • Rollaway bed fee: NZD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

Property Registration Number 9429034002216

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the holiday park before arrival using the contact information on the booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Debretts Resort
Debretts Spa
Debretts Spa Resort
Debretts Spa Resort Taupo
Debretts Spa Taupo
Spa Resort Taupo
Taupo Debretts Spa
Taupo Debretts Spa Resort
Taupo Resort Spa
Taupo Spa Resort
Taupo Debretts Hotel Taupo
Taupo Debretts Spa Resort Caravan Park
Debretts Spa Resort Caravan Park
Taupo Debretts Spa Caravan Park
Debretts Spa Caravan Park
Taupo Debretts Hotel Taupo
Taupo DeBretts Spa Resort Taupo
Taupo DeBretts Spa Resort Holiday Park
Taupo DeBretts Spa Resort Holiday Park Taupo

Frequently asked questions

What is the cancellation policy at Taupo DeBretts Spa Resort?

Taupo DeBretts Spa Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Taupo DeBretts Spa Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Taupo DeBretts Spa Resort on 1 Dec 2024 start from NZ$132.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Taupo DeBretts Spa Resort?

Yep, Taupo DeBretts Spa Resort has a free self car park.

Is there a spa on site at Taupo DeBretts Spa Resort?

Yep, Living Waters Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Taupo DeBretts Spa Resort have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, 12 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Taupo DeBretts Spa Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Taupo DeBretts Spa Resort?

Taupo DeBretts Spa Resort features 2 outdoor pools, 12 indoor pools and a full-service spa.

Is Taupo DeBretts Spa Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and a water park, it's no surprise that Taupo DeBretts Spa Resort is a hit with families.

Is there a free airport shuttle available at Taupo DeBretts Spa Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Taupo DeBretts Spa Resort?

Yep, you can grab a meal at Taupo DeBretts Spa Resort's onsite restaurant that serves Modern European cuisine.

What time are check-in & check-out at Taupo DeBretts Spa Resort?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Taupo DeBretts Spa Resort?

No, only service animals are allowed.

Taupo DeBretts Spa Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1001 reviews" "
Rating 8 - Good. 328 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could only get a cabin that didn’t have an ensuite however, the toilet and shower block was clean and very warm! Lovely stay!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Ki Wi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great, plenty for the kids to do, cabin was clean and safe. Facilities were top notch and great access to the hot pools.
Stayed 1 night in Nov 2024

6/10 Okay

Bob

Travelled with partner
Liked: Staff & service
Liked the closeness to town. Great to be able to drive to pools as have limited mobility.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael and Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sandy

Travelled with family
The kitchen could have had more utensils ie no fry pan only 1 pot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Huria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great -place to stay with Family
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was such a good stay - we just needed a stopover on the way to Auckland and wanted to swim in the hot pools to break up the trip so grabbed a cabin for the night - it was clean, safe, with excellent facilities onsite, the staff were fantastic - couldn't fault it for value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Stayed 3 nights in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, Close to hot pools and very convenient to town
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and tidy. Shower and toilet block were the cleanest I've seen for a tourist park. Most staff were very nice. I think were initially checked in by someone having a bad day.
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Reihana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy check in. Kid friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Girls are awesome, thanks for your custom!
Stayed 1 night in Sep 2024

10/10 Excellent

treena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Debbie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our family had a wonderful stay, very nice large cabins, would definitely return for another stay,
Stayed 2 nights in Aug 2024

10/10 Excellent

Geet

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Lovely staff. Self contained rooms, and inhouse thermal water park. Perfect stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fabulous resort for family. Very convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our family room with a view of the lake and mountain. Enjoyed the hot pools even though some parts are being renovated. We can't wait to see it when its all finished! Will definitely be coming back again for a winter getaway weekend next year, as we have been doing the past 10 years. Love it
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Handy to the hot pools and the Hilton. The area is growing with new food and petrol outlets close at hand.
Stayed 2 nights in Aug 2024

2/10 Terrible

Clare

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, unwashed linen, urine smell, hair in bathroom, no ventilation. Unhelpful, rude staff members.
Stayed 1 night in Aug 2024

10/10 Excellent

Lee-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely, our accomodation was clean tidy and just what we needed, staff were super friendly and helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Debbie

Disliked: Staff & service
Read that reception closed 8.30. Arrived 8.22 and it was closed. Needed info on pool as didnt know closing times. Room servicing looked very rushed and haphazard with rubbish left on floor 😑
Stayed 2 nights in Jul 2024

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024