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The Briza Beach Resort Khaolak

4.0 star property
Stylish resort on the shore with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Briza Beach Resort Khaolak

2 outdoor pools
Exterior
On the beach
Minibar, in-room safe, desk, rollaway beds
Poolside bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
7/4 Moo 2, Phetkasem Road, Lumkaen, Thai Mueang, Phang Nga, 82210
  • Little White Sandy Beach
    1 min walk
  • Khao Lak North Beach
    1 min walk
  • Khao Lak Beach
    13 min walk

Room options

View all photos for Deluxe Pool View

Deluxe Pool View

Deluxe Pool View

Highlights

Furnished balcony
Air conditioning
Fridge
LCD TV
Separate bath and shower
Deep-soaking bath
Hairdryer
Free bottled water
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Garden

Deluxe Garden

Deluxe Garden

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Separate bath and shower
Deep-soaking bath
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Garden with Balcony

Deluxe Garden with Balcony | View from room

Deluxe Garden with Balcony

Highlights

Furnished balcony
Air conditioning
Fridge
LCD TV
Separate bath and shower
Deep-soaking bath
Hairdryer
Free bottled water
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Grand Deluxe Beach Front

Grand Deluxe Beach Front

Grand Deluxe Beach Front

Highlights

Furnished patio
Air conditioning
Fridge
LCD TV
Separate bath and shower
Deep-soaking bath
Hairdryer
Free bottled water
  • 54 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Furnished patio
Air conditioning
Fridge
LCD TV
Separate bath and shower
Deep-soaking bath
Hairdryer
Free bottled water
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Grand Deluxe Garden

Minibar, in-room safe, desk, rollaway beds

Grand Deluxe Garden

Highlights

Furnished patio
Air conditioning
Fridge
LCD TV
Separate bath and shower
Deep-soaking bath
Hairdryer
Free bottled water
  • 54 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Pool Access

Terrace/patio

Deluxe Pool Access

Highlights

Furnished patio
Air conditioning
Fridge
LCD TV
Separate bath and shower
Deep-soaking bath
Hairdryer
Free bottled water
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Family Garden

Deluxe Family Garden

Deluxe Family Garden

Highlights

Furnished patio
Air conditioning
Fridge
LCD TV
Separate bath and shower
Deep-soaking bath
Hairdryer
Free bottled water
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Grand Deluxe Beachfront Room

Minibar, in-room safe, desk, rollaway beds

Grand Deluxe Beachfront Room

  • Sleeps 2
  • 1 Double Bed

Grand Deluxe Garden

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, rollaway beds

Deluxe Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Garden Room

Minibar, in-room safe, desk, rollaway beds

Deluxe Garden Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room with Pool View

Smart TV

Deluxe Room with Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Family Garden Room

Bathroom

Deluxe Family Garden Room

  • Sleeps 2
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Deluxe Room with Pool View 1 Double bed

Minibar, in-room safe, desk, rollaway beds

Deluxe Room with Pool View 1 Double bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room with Pool Access

Minibar, in-room safe, desk, rollaway beds

Deluxe Room with Pool Access

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Outdoor pool

X10 Khaolak

Pool
Spa
Kids pool
Waterslide
4.7 out of 5, Exceptional, (116)
The price is NZ$325
for 1 night
includes taxes & fees
8 Dec - 9 Dec
X10 Khaolak

About the area

Thai Mueang

A family-friendly stay in Khao Lak awaits you at The Briza Beach Resort Khaolak. Within steps you'll find Khao Lak North Beach and Little White Sandy Beach. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. Meeting rooms, a 24-hour business centre, and limo/town car service are among the business amenities offered. Other amenities include 2 coffee shops/cafes and free Wi-Fi in public areas. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Khao Lak resort include Khao Lak Beach and Bang Niang Beach.
View more Resorts in Thai MueangOpens in a new window

What's nearby

  • Little White Sandy Beach - 1 min walk - 0.0 km
  • Khao Lak Beach - 13 min walk - 1.1 km
  • Khao Lak - 6 min drive - 2.2 km
  • Nang Thong Beach - 10 min drive - 6.2 km
  • Bang Niang Beach - 12 min drive - 7.8 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 63 min drive

Restaurants

  • ‪เรอดัง - ‬3 min drive
  • ‪มันโภชนา - ‬3 min drive
  • ‪Ruan Thai Kitchen - ‬5 min walk
  • ‪Beach Bar - ‬4 min drive
  • ‪The Delicafe - ‬7 min walk

About this property

The Briza Beach Resort Khaolak

Stylish resort on the shore with 2 outdoor swimming pools
The Briza Beach Resort Khaolak offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A library, a terrace, and a complimentary children's club are also featured at the family-friendly The Briza Beach Resort Khaolak. Self parking is free.

This 4-star Khao Lak resort is smoke free.

  • 181 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Buffet breakfast (free)
  • Kid's club (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar by the pool
The Briza Beach Resort Khaolak offers 181 air-conditioned accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Maintenance work on the interior of the Deluxe Garden Balcony room type will take place from May 1 - September 15, 2024, from 9 AM to 5 PM everyday. There may be noise from the maintenance work.

Renovations and closures

The property will be renovating from 1 May 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Briza Beach Resort Khaolak Thai Mueang
Briza Beach Resort Khaolak
Briza Beach Resort
Briza Beach
Briza Beach Khaolak Thai Mueang
Briza Khaolak Thai Mueang

Frequently asked questions

What is the cancellation policy at The Briza Beach Resort Khaolak?

The Briza Beach Resort Khaolak offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Briza Beach Resort Khaolak?

Yep, The Briza Beach Resort Khaolak has a free self car park.

Are there any beaches close to The Briza Beach Resort Khaolak?

Yep, The Briza Beach Resort Khaolak is a short 13-minute walk from Khao Lak Beach.

Is there a spa on site at The Briza Beach Resort Khaolak?

Yep, there is an onsite spa at The Briza Beach Resort Khaolak. You'll enjoy services like massages.

Does The Briza Beach Resort Khaolak have a pool?

The Briza Beach Resort Khaolak has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The Briza Beach Resort Khaolak?

The Briza Beach Resort Khaolak features 2 outdoor pools, a full-service spa and 2 restaurants.

Is The Briza Beach Resort Khaolak family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that The Briza Beach Resort Khaolak is a hit with families.

Are there hot tubs in the rooms at The Briza Beach Resort Khaolak?

No, but there are deep-soaking baths in the guestrooms.

Does The Briza Beach Resort Khaolak serve breakfast?

Yep, complimentary buffet breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Briza Beach Resort Khaolak?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Briza Beach Resort Khaolak?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Briza Beach Resort Khaolak?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Briza Beach Resort Khaolak?

No, pets are not allowed.

The Briza Beach Resort Khaolak Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 105 out of 277 reviews" "
Rating 8 - Good. 130 out of 277 reviews" "
Rating 6 - Okay. 32 out of 277 reviews" "
Rating 4 - Poor. 6 out of 277 reviews" "
Rating 2 - Terrible. 4 out of 277 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and all round cleanliness of the facilities was very good. The location was excellent. It was disappointing that there was the usual reserving of sun beds by customers who didn’t use them for long periods of the day.
Stayed 13 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, big room with tub, swimming pool view. Quiet. Great breakfast
Stayed 1 night in May 2019

6/10 Okay

Rachael

Disliked: Room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Paul

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional friendly staff; comfortable and very clean!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Briza is in a great location for families wanting a quiet get away. There are plenty of restaurants, small shops and massage places right outside but no busy roads or traffic to contend with. It is right on a beautiful beach (although not quite as nice in low season as in high season as the tides are high). The staff are very friendly and helpful. The pool is nice - they could do with painting the steps in the pool a different colour as we lost track of the number of times we cracked our shins/knees etc on them as they are hard to see! The water pressure was good in the bathroom and plenty of hot water, wifi great for most of the 2 weeks stay. Rooms are spacious and clean, nothing fancy but pleasant. TV reception and variety was poor - only an issue on the 2 rainy days we had. The kids playroom could also do with a revamp, there is really nothing in there for the kids to play with - again, only an issue if you have rain in low season. This was our second trip to the Briza and we would stay again. Also for anyone worrying about visiting in low season weatherwise we stayed for 2 weeks in august and had lots of lovely weather, yes some rain but only 3 bad days, one day all day and 2 other days with quite a lot and only one day that we didn't get in the pool at least once. If you have young children those wet days are a challenge that could be made easier with a better kids playroom but still worth going.
Stayed 14 nights in Aug 2019

10/10 Excellent

Nik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful, perfect for my family of 4 with a great room and proximity to the beach. The staff so friendly and always smiling and welcoming. Good breakfast and good value for money. I would highly recommend, especially as the area around the hotel is also so very nice. The restaurants and bars etc are traditional and the locals so very nice.
Stayed 13 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Briza in the off-season, so crowds were at a minimum. It was lovely having an expansive, quiet beach resort with so few people. The staff were exceptionally solicitous. Over our 10 nights there we stayed in 3 different types of rooms. We far preferred the rooms that overlooked the garden and the beach. We also stayed in a pool access room. It was very enjoyable being able to swim off our own deck, however those rooms tend to be noisier. The village just outside the resort has about a dozen restaurants, a few shops and several massage salons. We enjoyed all of our various food experiences. Again, everyone, from hotel staff to restaurant waiters were so accommodating and friendly. Such great service! To have the smaller crowds you gamble with the weather. Our weather was a mixture of monsoon days and gorgeous sun. But if all you had was rain, 10 nights would have felt long. Off-season also meant no snorkeling, which we were looking forward to. However, a daily massage made it all seem like less of a loss. We would highly recommend the Briza resort and we look forward to having a chance to return again soon! Off-season prices make it so affordable!
Stayed 8 nights in Jul 2019

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Kelly, Victoria, British Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got home from an 11-night stay at The Briza and absolutely LOVED our stay! Even though it was the beginning of the rainy season, and it rained almost every day/evening, we still had plenty of opportunity to enjoy the tropical weather and sunshine. I would definitely go at this time of the year again as the rates are much less expensive. We are from British Columbia, Canada, and got an incredible deal out of Vancouver! The Briza itself far surpassed our expectations!!! The staff were extremely helpful at all times, the breakfast buffet was exceptional (although by the 11th day, we were getting a little tired of the same food items). But there’s plenty of breakfast and lunch foods to choose from and it’s open until 10:30am every morning. The pool was warm and clean, there were no crowds whatsoever, the beach is picturesque, and the little Khao Lak Village just steps from The Briza is so quaint and very much a cultural experience! The food in all the restaurants in the Village are extremely good and very reasonably priced. You could get a delicious Thai meal for $6 Canadian!!! Special mention to our favourite restaurant...’My Thai’. The hostess on the street in front of the restaurant was named “O” and her smile was infectious! On our last night, she presented me with a gift to take home. Overall, the Thai people are very friendly! The only complaint is the bed at The Briza. It was way too firm for my liking, and I strongly suggest the beds be updated. I will be back!!!
Stayed 11 nights in May 2019

10/10 Excellent

Trishie, Edmonton Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Thailand and the hotel was perfect! Great location on the beach. The room was nice and had our own pool right off our patio. The staff was so friendly and helpful. The one girl at breakfast helped us learn Thai words everyday.
Stayed 13 nights in Feb 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2018

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for relaxing.
Second time to stayed at this establishment. Two times very satiesfied. Will be back.
Stayed 4 nights in Nov 2018

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean, although there are little lizards that hang out on the walls and sometimes get in the room, no problem for us though. Staff was helpful and very nice. Breakfast was great, service a little slow at the bar area for drinks by the beach etc. Overall very nice stay.
Stayed 1 night in Nov 2018

10/10 Excellent

CompAIS, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday location.
We spend 200 days a year in hotels, (on business trips) we needed to escape for a quiet night away from Phuket. We booked at Briza Beach Resort and were most happy with our first night , we extended and stayed 3 nights. Arriving early hoping for an early check in, we were greeted by very genuine happy staff who simply went out of their way to please. You can train staff to be polite but you cant force them to be happy, as are all of the staff here. The simple extras like, helpful security assisting with the car parking and then place a shade over our windscreen. The amazing Ms Duen at breakfast including table service to pour your coffee. One wonders why this hotel is so well run, maybe they are not governed by standard training/rules as are the big hotel chains. Access to outside food and services is all within walking distance in a peaceful quiet village. The only negative is most of the shop staff in the village harassing every tourist, if only they would realise that turns most people away. Thanks to all the Briza staff and managers for a wonderful stay, we will return.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service
Worn out but still relaxing and pleasant
This place is a bit worn out and basic but still decent and relaxing. Beds are hard.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect antidote to busy Bangkok and Phuket
Nice quiet family friendly resort was a good counterpart to busy Bangkok. Hotel facilities are good. Range of options in streets nearby to eat. Good pools and nice beach.

8/10 Good

Verified traveller

Good stay overall, but could be improved.
Good location, lovely beach. Our room was very tired, needed updating. Our air conditioning was very poor in our room, WiFi, did disappear in and out frequently. Breakfast selection good.Good local bars, restaurants, money exchange. Stayed for 11 nights. Not a lot of entertainment at hotel, mainly suited for couples.

8/10 Good

Kristen , Saint John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel on the beach
Hotel was right on the beach with many swimming pools. The breakfast was amazing. However, the bed was extremely hard and not comfortable. The hotel was at the end of the street so very quite but also a close walk to many restaurants. It was a short tuk tuk drive to the main strip which had all the markets and vendors and restaurants. This hotel felt like a resort, had everything you needed And was nice to be on a quite beach that wasn't to busy. I would stay here again!
Stayed 3 nights in Mar 2018

8/10 Good

Preeyanat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Briza the best
It was such a lovely place.
Stayed 1 night in Mar 2018

6/10 Okay

Michelle, Australia

nice hotel on beautiful beach
The hotel is in a great location for families. Right on a beautiful beach and with a 200m strip of restaurants, massage, minimarts etc right outside. Only downside is that a lot of things close quite early eg massage places closed at 10pm even in peak season. The hotel itself is ok. We stayed in a terrace room on the beach side of the resort (not the newer side across the road). The room was a decent size and the terrace was great. The bathroom was a good size however the water pressure was terrible. Also, mostly there was no hot water or if we were lucky it was lukewarm... had to boil the kettle for my daughters baths. The pools were nice but could do with a good clean, the big kids pool was pretty disgusting and the main pool (which also had a kids area) had lots of sand in it. It would be good to have a towel exchange somewhere as you only got clean pool towels if you left them in your room in a pile on the floor/in bath. decking areas v slipperly and HOT. Breakfast was ok, not the best we have had but a reasonable variety. Most annoying thing was that if you left your table to get something they often cleared everything away before you had finished it even if you left bag/sunnies at the table showing you hadn't left. The staff were ok but not the friendliest we have come across and often were seen on their phones. The kids play room was pretty shoddy with no decent toys and a lot smaller than it appears on the website. overall hotel was ok/nice more 3 than 4 star
Stayed 15 nights in Dec 2017