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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Exterior
Bar (on property)
37-inch flat-screen TV with cable channels, TV
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • International Friendship Garden
    3 min drive
  • Fort William Gardens
    4 min drive
  • Thunder Bay Museum
    4 min drive
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    2 min drive

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

Highlights

Heating
Mini-fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

Highlights

Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • 26.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

Highlights

Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Room, 1 King Bed

Highlights

Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Superior Shores Hotel BW Signature Collection By Best Western
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (549)
The price is NZ$199
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Superior Shores Hotel BW Signature Collection By Best Western

About the area

Thunder Bay

A family-friendly stay in Thunder Bay awaits you at Superior Inn Hotel and Conference Centre Thunder Bay. You'll be 2.6 km (1.6 mi) from International Friendship Garden and 2.6 km (1.6 mi) from Redwood Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Lake and Spruce, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, kids' swimming pool and waterslide. 15070 square feet (1400 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free extended parking. .With a stay at this 3-property class Thunder Bay hotel, you'll be 3.3 km (2 mi) from Centennial Botanical Conservatory and 3.5 km (2.2 mi) from Chapples Golf Course.

What's nearby

  • Fort William Gardens - 4 min drive - 3.6 km
  • Thunder Bay Regional Health Sciences Centre - 6 min drive - 6.5 km
  • Intercity Shopping Centre - 6 min drive - 5.7 km
  • Thunder Bay Community Auditorium - 8 min drive - 8.8 km
  • Lakehead University - 10 min drive - 8.6 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Little Caesars Pizza - ‬1 min walk
  • ‪Cheer's the Village Pub - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with fitness centre and 24-hour front desk
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Conference rooms
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 1970
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Frequently asked questions

What is the cancellation policy at Superior Inn Hotel and Conference Centre Thunder Bay?

Superior Inn Hotel and Conference Centre Thunder Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Superior Inn Hotel and Conference Centre Thunder Bay?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Superior Inn Hotel and Conference Centre Thunder Bay on 23 Nov 2024 start from NZ$150.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Superior Inn Hotel and Conference Centre Thunder Bay?

Yep, Superior Inn Hotel and Conference Centre Thunder Bay has a free self car park, free extended parking and free RV/bus/truck parking.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a pool?

Superior Inn Hotel and Conference Centre Thunder Bay has an indoor pool and a kids' pool. The pool is open 9:00 AM to 10:00 PM.

Does Superior Inn Hotel and Conference Centre Thunder Bay have a waterslide?

Yep, this property has a waterslide!

Is Superior Inn Hotel and Conference Centre Thunder Bay family-friendly?

You bet! With amenities such as a children's pool, children's meals and a waterslide, it's no surprise that Superior Inn Hotel and Conference Centre Thunder Bay is a hit with families.

Is there a free airport shuttle available at Superior Inn Hotel and Conference Centre Thunder Bay?

No, Superior Inn Hotel and Conference Centre Thunder Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Superior Inn Hotel and Conference Centre Thunder Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed on Christmas Eve and Christmas Day.

What time are check-in & check-out at Superior Inn Hotel and Conference Centre Thunder Bay?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 250 out of 999 reviews" "
Rating 8 - Good. 333 out of 999 reviews" "
Rating 6 - Okay. 217 out of 999 reviews" "
Rating 4 - Poor. 110 out of 999 reviews" "
Rating 2 - Terrible. 89 out of 999 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Request for Rebate Due to Unpleasant
**Subject:** Request for Rebate Due to Unpleasant Stay Dear Hotels.com Customer Service, I am writing to explain the reason behind my recent negative review and to request a rebate for our stay. During our visit, the room next to ours had three dogs left unattended for the evening. At 4 AM, these dogs began barking incessantly, disrupting our sleep. We contacted the front desk and were only offered a room change at 4 AM, which was impractical given the circumstances. We were forced to check out early due to the disturbance. Additionally, our room lacked a plug for the bathtub, and despite my request, the hotel was unable to provide one. After a long 9-hour drive, we were exhausted and looking forward to a restful stay, but unfortunately, our experience was far from restful. Given the inconveniences we faced, I kindly request a rebate for our stay. I hope this matter can be resolved promptly. Thank you for your attention to this issue. Sincerely, Nicole Young 72899987462299
Stayed 1 night in Aug 2024

2/10 Terrible

Kaylee

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was SUPER cold and basically unusable. There appears to be long term housing in there so it doesn't feel like a hotel. There was underwear left in our bathroom from some previous guest. It does not look like the pictures. I would not stay here again.
Stayed 2 nights in Aug 2024

4/10 Poor

Mike

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disappointing in every aspect! We’re travelling across the country and of all our stays it was the most expensive and most regretted. I think most of the positive reviews must have been from previous brand/ownership. Learn from our mistake and pick somewhere else. No customer service, our section smelled like weed and cigarettes. We notified the front desk and no one cared and in fact laughed at us when we brought it up. The walls are paper thin and there was noise all night long from adjacent rooms, no breakfast included (probably for the best) and room was so far away with no nearby exit (except in case of emergency). Pool was under maintenance and vending machines out of order. Just horrible. There was also road construction out front but I can let that slide as it’s not in the hotel’s control but in addition to all the other negative aspects, it didn’t help. I’ve got nothing nice to say at all. Save your money and scroll past this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was a busy place. Birthday parties by the pool. Thank goodness our room was on the other side.
Stayed 2 nights in Aug 2024

2/10 Terrible

Natasha

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Deborah

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bloody awful place to stay. We will not return.
Stayed 1 night in Aug 2024

6/10 Okay

Dave

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Derek

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room did not have air conditioning so they gave us a fan which was appreciated. The couch was filthy and the carpet was simply disgusting. The staff were rude and did not speak english and spoke hindy with no respect for the people around them. I had to stay as we were there through work. I will say the bed was comfortable. that was all.
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Travelled with partner
Property was ok, but just ok. Very dated, smell in common areas and hallways. Room was clean and well appointed. Could not adjust room temp, no matter what we set it to it just blew ice cold air. People loitering in the parking lot all the time. Honestly though, you're not going to get much better under $200/night in Thunder Bay.
Stayed 2 nights in Aug 2024

6/10 Okay

Keith

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Amberly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We liked that the rooms had access to the pool but they dont open the slide until 5 so we couldnt get to use the waterslide. Vending machines took our change and staff wouldnt give back. Everything was out of order and people hanging around the lobby day and night
Stayed 1 night in Aug 2024

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Hotel is old and under construction, staff was friendly and room was clean, located very close to the airport which means you hear planes non-stop until 10pm and as of 5:30am
Stayed 1 night in Aug 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Brigitte

Stayed 1 night in Aug 2024

10/10 Excellent

Laura, Deer Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was good!
Stayed 3 nights in Aug 2024

2/10 Terrible

Ben

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check inn was fine. Air conditioning did not work. They had to bring us a fan to move the warm air around. The door handle in the bathroom fell off. Bathroom fan didn’t work. Must be hooked up to the air conditioning. Ice makers on any floor did not work. Had to go to the restaurant to get ice. No ATM Machines worked. The bed was comfortable. Why is this hotel on a web site.
Stayed 1 night in Aug 2024

4/10 Poor

Manuel, Coon Rapids Mnm

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Tenjing

Travelled with partner
Disliked: Cleanliness, staff & service
There was a certain smell as you walk into your unit, even the hall way. Their wifi is free for everyone with no password or anything but it is the worst wifi we ever got as for a hotel, even the motels have better wifi. The front desk service wasn’t the greatest, it seemed like they didn’t want to work, gave you one word answers, nothing beyond that.
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property was advertised with a sofa bed and they are broken. Sofa bed was super dirty and gross. We went to the room and asked for a refund - did not stay.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Staff & service
The location and centre courtyard pool worked out, but I did not like the temperatures in the rooms nor the bad smells from cigarette smoking.
Stayed 1 night in Aug 2024

8/10 Good

Braver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly trained staff. Website is deceiving. Hotel in poor shape.
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Terri-Lyn

Staff were super. I had a power outage in the room.
Stayed 1 night in Aug 2024

4/10 Poor

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The space looked great inside, was clean, maintained. Staff were very pleasant and friendly. The noise was obnoxious, we could literally hear the people breathing in the next room. The doors auto shut with a slam, so anyone leaving their room that shared the same hallway was like someone opening our door and slamming it. The beds were also a bit dated and not the most comfortable
Stayed 1 night in Aug 2024