6/10 Okay
MaryBeth
Travelled with family
6 Aug 2024
Liked: Cleanliness
Loved the location
First, the positives: Hotel Pausania is located in a convenient location. It's a short walk from the hotel to the Ca' Rezzonico water bus stop, two plazas with plenty of dining options, and a bridge that crosses the Grand Canal, which leads to the main tourist area. The bathroom in our room was spotless and modern; the bedroom featured a beautiful ceiling mural and glass chandelier. The hotel also has a lovely breakfast room that overlooks a grassy courtyard. The buffet-style breakfast was a hit with our American teens.
Now the negatives...My family had booked two rooms through Hotels.com, one in my name, the other in my adult son's name. At check-in, the desk clerk accepted my name and our passports to check into the first room, but asked my son to produce additional proof of his reservation. Next we encountered a foul odor in the family room, which I brought to the attention of hotel staff. To their credit, they promptly sent someone to investigate and it seemed better when we returned from dinner. Before dinner, I saw an employee standing by a bar in the lobby area. I inquired about a drink and was advised to make one in my room with the minibar. Finally, there was maintenance work going on in the narrow hallway at the top of the steps just outside our room door the morning that we checked out.
MaryBeth
Stayed 1 night in Aug 2024
