Emporio Veracruz Hotel

3.5 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
Interior
Indoor pool, 2 outdoor pools
Superior Room, 2 Double Beds, Ocean View
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Parking available
The current price is NZ$149
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Malecón de Veracruz
    ‪1 min walk‬
  • Veracruz Harbour
    ‪5 min walk‬
  • Zócalo
    ‪7 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

Super Saver

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 27 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Privilege Double

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 27 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Privilege Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Executive

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Suite Executive With Street View

  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the area

Veracruz

A family-friendly stay in the heart of Veracruz awaits you at Emporio Veracruz Hotel. Within just a 10-minute stroll, you'll find popular attractions like Veracruz Harbour and Zócalo. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 1787 square feet (166 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and noon. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 3.5-property class Malecon hotel include Veracruz Aquarium and Plaza Las Americas Shopping Mall.

What's nearby

  • Malecón de Veracruz - 1 min walk - 0.1 km
  • Veracruz Harbour - 5 min walk - 0.4 km
  • Zócalo - 7 min walk - 0.6 km
  • Veracruz Cathedral - 7 min walk - 0.6 km
  • Veracruz Aquarium - 3 min drive - 3.0 km

Getting around

  • Veracruz Central Station - 11 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬3 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Jochos de la Naval - ‬5 min walk
  • ‪Sunset Coffee & Beers - ‬6 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬4 min walk

About this property

Emporio Veracruz Hotel

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Emporio Veracruz Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1787 square feet (166 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Emporio Veracruz Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

  • 223 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • 1787 sq ft of conference space
  • 166 sq. m of conference space
  • Built in 1952
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Emporio Veracruz Hotel offers 223 accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Veracruz Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 10 for children
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 15 per night (rates may vary)
  • Self-parking fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

What is the cancellation policy at Emporio Veracruz Hotel?

Emporio Veracruz Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporio Veracruz Hotel?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Emporio Veracruz Hotel on 30 Apr 2025 start from NZ$148.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporio Veracruz Hotel?

Yep, Emporio Veracruz Hotel has a self car park for USD 2 per night.

Are there any beaches close to Emporio Veracruz Hotel?

Yep, Emporio Veracruz Hotel is a short 14-minute walk from Regatas Beach.

Is there a spa on site at Emporio Veracruz Hotel?

Yep, there is an onsite spa at Emporio Veracruz Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Emporio Veracruz Hotel have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Emporio Veracruz Hotel?

Emporio Veracruz Hotel features 2 outdoor pools, a full-service spa and a health club.

What makes Emporio Veracruz Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Emporio Veracruz Hotel.

Is Emporio Veracruz Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Emporio Veracruz Hotel is a hit with families.

Does Emporio Veracruz Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 7 AM and noon.

Is there a free airport shuttle available at Emporio Veracruz Hotel?

No, Emporio Veracruz Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Emporio Veracruz Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Emporio Veracruz Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Emporio Veracruz Hotel?

No, pets and service animals are not allowed.

Emporio Veracruz Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 807 out of 1246 reviews
Rating 8 - Good. 253 out of 1246 reviews
Rating 6 - Okay. 103 out of 1246 reviews
Rating 4 - Poor. 40 out of 1246 reviews
Rating 2 - Terrible. 43 out of 1246 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay in a suite overlooking the harbor. Comfortable bed and chairs with a wrap-around deck but no furniture on the deck.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay in Veracruz, adjacent to the shipping port and right on the Malecon. Service was excellent, the rooms comfortable, and the breakfast buffet very good with a lots of choices. We will definitely stay here again when we are in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

8/10 Good

Richard, Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and loved that you can walk to restaurants
Stayed 1 night in Dec 2024

6/10 Okay

Venancia C

Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

6/10 Okay

Guadalupe

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

MARIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 8 nights in Nov 2024

8/10 Good

Sue Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gurpal

Stayed 2 nights in Dec 2024

8/10 Good

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great hotel breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus, Mesa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , best options
Stayed 1 night in Dec 2024

8/10 Good

JAIME

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to every attraction in town. Will stay again in my next visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 9 nights in Dec 2024

10/10 Excellent

connie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms were outdated. Lamps old and worn out wood furniture old and scratched
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close to the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay here
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location and clean, clean, clean. It was great being able to walk out directly on the Malecón or to head straight to the La Parroquia cafe. Taxi service to the airport was handled efficiently. Some facilities are starting to show their age(not sure why the jacuzzi closes midday, but alright), but this is an amazing hotel if you’re staying in Veracruz.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Es la segunda vez que nos hospedamos aquí y siempre es excelenten
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara Gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

M

Disliked: Cleanliness
Be careful the room that we got had bedbugs and my husband was seriously bitten very badly it was room 307. Had a bad experience
Stayed 2 nights in Nov 2024