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ANDAZ VIENNA AM BELVEDERE, BY HYATT

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for ANDAZ VIENNA AM BELVEDERE, BY HYATT

Rooftop bar
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Exterior
Suite (Penthouse)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
The current price is NZ$355
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
Arsenalstrasse 10, Vienna, Vienna, 1100
  • Belvedere
    ‪7 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • St. Stephen's Cathedral
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 98 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 194 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Suite, 3 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
3 bedrooms
  • City view
  • 118 sq m
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Room, 1 King Bed

Free toiletries, hair dryer, heated floors, towels

Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Park view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Free toiletries, hair dryer, heated floors, towels

Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Park view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds (High Floor)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite (Andaz)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite (Andaz)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 108 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Andaz)

Suite (Andaz)

Suite (Andaz)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Park View (Belvedere)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Suite, Park View (Belvedere)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, View

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 2 Single Beds, View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (High Floor)

View from room

Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Family Room, Multiple Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Vienna

A luxury stay in Vienna awaits you at ANDAZ VIENNA AM BELVEDERE, BY HYATT. Within a 10-minute stroll you'll find Belvedere and Naschmarkt within a 30-minute walk. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering at Andaz Vienna Spa can include massages along with access to the sauna. The restaurant, Eugen 21, is open for breakfast, lunch and dinner. Aurora Rooftop Bar is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the gym and sauna. 23681 square feet (2200 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 5-property class Landstraße hotel, you'll be 2.6 km (1.6 mi) from Vienna State Opera and 2.7 km (1.7 mi) from Albertina.

What's nearby

  • Belvedere - 7 min walk - 0.6 km
  • Vienna State Opera - 3 min drive - 2.5 km
  • Naschmarkt - 4 min drive - 2.8 km
  • Hofburg Imperial Palace - 4 min drive - 3.0 km
  • St. Stephen's Cathedral - 6 min drive - 3.3 km

Getting around

  • Quartier Belvedere (Arsenalstraße) Station - 5 min walk
  • Alfred-Adler-Straße Tram Stop - 6 min walk
  • Vienna International Airport (VIE) - 14 min drive

Restaurants

  • ‪Bäckerei Ströck - ‬8 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Heberer - ‬10 min walk
  • ‪Coffee Fellows - ‬8 min walk
  • ‪Green Express - ‬9 min walk

About this property

ANDAZ VIENNA AM BELVEDERE, BY HYATT

Luxury hotel with full-service spa and 24-hour fitness centre
ANDAZ VIENNA AM BELVEDERE, BY HYATT offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 23681 square feet (2200 square metres) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the luxury ANDAZ VIENNA AM BELVEDERE, BY HYATT. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Vienna hotel.

  • 303 guestrooms or units
  • 303 buildings
  • Conference rooms
  • 23681 sq ft of conference space
  • 2200 sq. m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
ANDAZ VIENNA AM BELVEDERE, BY HYATT offers 303 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Andaz Vienna Spa has 1 treatment room. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

Arabic, English, French, German, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; EUR 31 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aurora Rooftop Bar
  • Eugen 21

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 23,681 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 31 per person
  • Self-parking fee: EUR 40 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Vienna Andaz Vienna Am Belvedere - a concept by Hyatt Hotel
Andaz Vienna Am Belvedere concept Hyatt Hotel
Andaz Am Belvedere concept Hyatt Hotel
Andaz Vienna Am Belvedere concept Hyatt
Hotel Andaz Vienna Am Belvedere - a concept by Hyatt Vienna
Hotel Andaz Vienna Am Belvedere - a concept by Hyatt
Andaz Vienna Am Belvedere - a concept by Hyatt Vienna
Vienna Andaz Vienna Am Belvedere - a concept by Hyatt Hotel
Andaz Vienna Am Belvedere concept Hyatt Hotel
Hotel Andaz Vienna Am Belvedere - a concept by Hyatt Vienna
Hotel Andaz Vienna Am Belvedere - a concept by Hyatt
Andaz Vienna Am Belvedere - a concept by Hyatt Vienna
Andaz Vienna Am Belvedere a concept by Hyatt
Andaz Am Belvedere concept Hyatt Hotel
Andaz Vienna Am Belvedere concept Hyatt
Andaz Am Belvedere concept Hyatt
ANDAZ VIENNA AM BELVEDERE, BY HYATT Hotel
ANDAZ VIENNA AM BELVEDERE, BY HYATT Vienna
Andaz Vienna Am Belvedere a concept by Hyatt
ANDAZ VIENNA AM BELVEDERE, BY HYATT Hotel Vienna

Frequently asked questions

What is the cancellation policy at ANDAZ VIENNA AM BELVEDERE, BY HYATT?

ANDAZ VIENNA AM BELVEDERE, BY HYATT offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ANDAZ VIENNA AM BELVEDERE, BY HYATT?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at ANDAZ VIENNA AM BELVEDERE, BY HYATT on 6 Apr 2025 start from NZ$355.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ANDAZ VIENNA AM BELVEDERE, BY HYATT?

Yep, ANDAZ VIENNA AM BELVEDERE, BY HYATT has a self car park for EUR 40 per day.

Is there a spa on site at ANDAZ VIENNA AM BELVEDERE, BY HYATT?

Yep, Andaz Vienna Spa is available for guests. You'll enjoy services like massages.

Is ANDAZ VIENNA AM BELVEDERE, BY HYATT family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that ANDAZ VIENNA AM BELVEDERE, BY HYATT is a hit with families.

Does ANDAZ VIENNA AM BELVEDERE, BY HYATT serve breakfast?

Yep, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and on weekends from 6:30 AM to 1:00 PM.

Is there a free airport shuttle available at ANDAZ VIENNA AM BELVEDERE, BY HYATT?

No, ANDAZ VIENNA AM BELVEDERE, BY HYATT does not offer an airport shuttle service.

Is there a bar or restaurant at ANDAZ VIENNA AM BELVEDERE, BY HYATT?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at ANDAZ VIENNA AM BELVEDERE, BY HYATT?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ANDAZ VIENNA AM BELVEDERE, BY HYATT?

Furry friends are welcome at ANDAZ VIENNA AM BELVEDERE, BY HYATT, with food and water bowls on offer.

ANDAZ VIENNA AM BELVEDERE, BY HYATT Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 467 out of 581 reviews
Rating 8 - Good. 86 out of 581 reviews
Rating 6 - Okay. 12 out of 581 reviews
Rating 4 - Poor. 10 out of 581 reviews
Rating 2 - Terrible. 6 out of 581 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin, Austin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice property. A little far from the downtown area to walk there. Breakfast was expensive.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great decor and design, loved the room, hotel and great breakfast buffet
Stayed 2 nights in Dec 2024

6/10 Okay

Oleksandr

Stayed 2 nights in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent. The rooms were very stylish and the hotel staff were very friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Misunderstanding about the booking was dealt with really quickly and professionally which shows how good this hotel is. The room was unbelievable, hotel immaculate, great little gym with fantastic views. You have to go to the roof top bar, great atmosphere. Can't recommend this hotel enough.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

kenneth, Markham

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Shannon

Stayed 1 night in Dec 2024

8/10 Good

Yuan Yuan

Travelled with group
Liked: Amenities, property conditions & facilities
The hotel staff was great. The daily cleaning was a joke. The beds were poorly made and nobody emptied the garbage cans for 3 days. The bathroom was not cleaned after room service. I was very confused by the daily room service. Not sure what the standards are. I booked 3 rooms and all of them had the same poor daily room cleaning service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kumar

Stayed 3 nights in Nov 2024

10/10 Excellent

Ann

Travelled with group
Liked: Property conditions & facilities
The staff was amazing and very helpful. The hotel is very clean. The taxi and Uber rides do get expensive but the quietness of the area made it worth it to us.
Stayed 7 nights in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new contemporary upmarket hotel right next to the main train station. It’s a walk to the old town and museums (30 mins ), but super convenient if you are planning to travel via the station which is a 5min easy walk). It feels modern (no old school chintz) and the room was warm, bright and with super comfy beds and pillows and a great shower).
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Xhesika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kirill

Stayed 2 nights in Nov 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Everyone was very attentive to your needs. Definitely would go back!
Stayed 2 nights in Nov 2024

10/10 Excellent

sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Hena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel - excellent staff, really helpful with all our visit questions, highly recommend. Will be staying again here next time we visit Vienna.
Stayed 1 night in Nov 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Desmond, Banstead

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second visit this year and would highly recommend. The rooms are immaculate and staff always helpful and friendly. Will return.
Stayed 1 night in Aug 2024

6/10 Okay

Antonios

Travelled with partner
Liked: Cleanliness
We stayed at the hotel for 4 nights. We liked very much the gym and the wellness area (clean, good temperature, excellent layout of the free weights and machines, abundance of cold water and towels). We liked very much the view of the room and the air conditioning was perfect. We did not like the layout of the room: the bathroom wash basin area is in the same space with the bed area. The toilet area had a glass door with almost no privacy when someone was using the toilet. The same with the shower. Completely impracticable for us. We did not like the fact that the reception never picked up the phone when we called (3 times all in all). One of those times we wanted to ask about the fire alarm that we heard in the hotel but no one was answering. So, I had to get the hotel number from the internet and call then from my phone. Then they replied. We did not like that the housekeeping was not replacing the earbuds, the Kleenex towels and similar consumables when empty but only when we asked. We did not like that we could hear very clearly the steps of people walking for hours, most probably from the room above us. We thought that the rooms were sound proof. We did not like that the expresso machine was Ipperespresso and we had to use only the pods that the housekeeping provided. Nespresso is the choice of most luxurious hotels. We did not like that there was not a hardcopy room service menu in the room. There was one on the TV menu but it was very difficult
Stayed 4 nights in Oct 2024

2/10 Terrible

Karine

Stayed 1 night in Sep 2024

10/10 Excellent

Pritpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful towards guests
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024