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Melia Ho Tram Beach Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Melia Ho Tram Beach Resort

2 outdoor pools, free pool cabanas, pool umbrellas
The Level 4-Bedroom Beachfront Villa | Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished
The Level 4-Bedroom Beachfront Villa | View from room
3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • All-inclusive
    All-inclusive

Explore the area

Map
Coastal Road, Ho Tram Hamlet, Xuyen Moc, Ba Ria-Vung Tau
  • Hamptons Plaza Ho Tram
    8 min walk
  • Hamptons Pier
    9 min walk
  • Ho Tram Beach
    3 min drive
  • Vung Tau (VTG)
    61 min drive

Room options

View all photos for The Level 4-Bedroom Beachfront Villa

The Level 4-Bedroom Beachfront Villa | View from room

The Level 4-Bedroom Beachfront Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 465 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 1 Queen Bed and 2 Large Single Beds

View all photos for The Level 2-Bedroom Private Pool Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 2-Bedroom Private Pool Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 220 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Junior Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme Room Oceanfront

Supreme Room Oceanfront

Supreme Room Oceanfront

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for 2-Bedroom Suite Ocean View

2-Bedroom Suite Ocean View | Bathroom

2-Bedroom Suite Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
2 bedrooms
  • 88 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for The Level 1-Bedroom Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 1-Bedroom Oceanfront Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 195 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level 3-Bedroom Beachfront Villa

The Level 3-Bedroom Beachfront Villa | Living area

The Level 3-Bedroom Beachfront Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 350 sq m
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Large Single Beds

View all photos for The Level 3-Bedroom Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 3-Bedroom Oceanfront Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 350 sq m
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Large Single Beds

View all photos for 2-Bedroom Family Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

2-Bedroom Family Suite Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
  • 113 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Large Single Beds

View all photos for The Level 2-Bedrooms Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 2-Bedrooms Oceanfront Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 290 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for The Level 1-Bedroom Private Pool Villa

The Level 1-Bedroom Private Pool Villa

The Level 1-Bedroom Private Pool Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 120 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for The Level 3-Bedroom Private Pool Villa

The Level 3-Bedroom Private Pool Villa | View from room

The Level 3-Bedroom Private Pool Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 350 sq m
  • Lake view
  • Sleeps 9
  • 2 King Beds and 2 Large Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 47 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Premium Room (Private Garden)

Premium Room (Private Garden) | Garden view

Premium Room (Private Garden)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Eco-friendly toiletries
  • 54 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Similar properties

Exterior
InterContinental Grand Ho Tram, an IHG Hotel
Pool
Hot tub
Spa
Kids pool
4.5 out of 5, Wonderful, (394)
The price is NZ$232
for 1 night
includes taxes & fees
16 Nov - 17 Nov
InterContinental Grand Ho Tram, an IHG Hotel

About the area

Xuyen Moc

A luxury stay in Xuyen Moc awaits you at Melia Ho Tram Beach Resort. Within just a 10-minute stroll, you'll find Hamptons Plaza Ho Tram and Hamptons Pier. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, SaSa, serves Asian cuisine and is open for breakfast and lunch. With 2 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Business travellers can take advantage of conference space and a business centre. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free bus station shuttle. .With a stay at this 5-property class Xuyen Moc hotel, you'll be 2.5 km (1.6 mi) from Ho Tram Beach and 4.7 km (2.9 mi) from Binh Chau-Phuoc Buu Nature Reserve.

What's nearby

  • Hamptons Plaza Ho Tram - 8 min walk
  • Hamptons Pier - 9 min walk
  • Ho Tram Beach - 3 min drive
  • Binh Chau-Phuoc Buu Nature Reserve - 6 min drive
  • The Bluffs Ho Tram Strip - 10 min drive

Getting around

  • Tan Binh - Tan Son Nhat International Airport (SGN) - 150 min drive

Restaurants

  • ‪Sasa - ‬2 min walk
  • ‪RuNam - ‬9 min walk
  • ‪Breeza Beach Club - ‬2 min walk
  • ‪Quán ăn Kỳ - ‬6 min drive
  • ‪Ba Phi restaurant - ‬6 min drive

About this property

Melia Ho Tram Beach Resort

Luxury hotel on the beach, with 2 outdoor swimming pools
Some rates at Melia Ho Tram Beach Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Melia Ho Tram Beach Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 poolside bars. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 5-star Xuyen Moc hotel.

  • 1 building
  • 300 guestrooms or units
  • 13 levels
  • 3 dining venues
  • 2 bars by the pool
  • Built in 2018
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Melia Ho Tram Beach Resort offers 300 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Xuyen Moc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Hindi, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: VND 2,000,000 to 2,600,000 for adults and VND 500,000 to 700,000 for children
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Breeza Beach Club
  • Elyxr Cafe
  • Muối
  • SaSa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: VND 1390000 per pet, per night, plus a deposit of VND 3000000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 2600000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1500000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately VND 2000000 to 2600000 for adults and VND 500000 to 700000 for children
  • Pet deposit: VND 3000000 per stay
  • Pet fee: VND 1390000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 2600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products.
    The property is professionally cleaned.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Ho Tram Hotel Xuyen Moc
Meliá Ho Tram Beach Resort Xuyen Moc
Meliá Ho Tram Beach Xuyen Moc
Hotel Meliá Ho Tram Beach Resort Xuyen Moc
Xuyen Moc Meliá Ho Tram Beach Resort Hotel
Hotel Meliá Ho Tram Beach Resort
Meliá Ho Tram Beach
Meliá Ho Tram
Melia Ho Tram Beach Xuyen Moc
Meliá Ho Tram Beach Resort
Melia Ho Tram Beach Xuyen Moc
Melia Ho Tram Beach Resort Hotel
Melia Ho Tram Beach Resort Xuyen Moc
Melia Ho Tram Beach Resort Hotel Xuyen Moc

Frequently asked questions

What is the cancellation policy at Melia Ho Tram Beach Resort?

Melia Ho Tram Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Ho Tram Beach Resort?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Melia Ho Tram Beach Resort on 3 Nov 2024 start from NZ$249.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Ho Tram Beach Resort?

Yep, Melia Ho Tram Beach Resort has a free self car park.

Are there any beaches close to Melia Ho Tram Beach Resort?

The closest beach to Melia Ho Tram Beach Resort is Ho Tram Beach (3 km).

Is there a spa on site at Melia Ho Tram Beach Resort?

Yep, there is an onsite spa at Melia Ho Tram Beach Resort. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Melia Ho Tram Beach Resort have a pool?

Melia Ho Tram Beach Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Melia Ho Tram Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Melia Ho Tram Beach Resort?

Melia Ho Tram Beach Resort features a private beach, 2 poolside bars and 2 outdoor pools.

Is Melia Ho Tram Beach Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Melia Ho Tram Beach Resort is a hit with families.

Does Melia Ho Tram Beach Resort serve breakfast?

You bet, full brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Melia Ho Tram Beach Resort?

No, Melia Ho Tram Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Ho Tram Beach Resort?

Yep, you can grab a meal at Melia Ho Tram Beach Resort's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Melia Ho Tram Beach Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Melia Ho Tram Beach Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 160 out of 218 reviews" "
Rating 8 - Good. 42 out of 218 reviews" "
Rating 6 - Okay. 12 out of 218 reviews" "
Rating 4 - Poor. 3 out of 218 reviews" "
Rating 2 - Terrible. 1 out of 218 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed couple of nights at the end of our Vietnam vacation. The property is beautiful. We had a 2 bedroom villa which was modern, big, clean and nicely decorated. Unfortunately we ended up there during the monsoon season so we only enjoyed couple of hours on the beach and by the private pool attached to the villa. Breakfast was included and was good, full of options. We were in the level villa and we could enjoy access to the lounge where we could enjoy afternoon snacks and drinks including alkohol. Other than that the property has only 2 restaurants that are quite pricey for Vietnam. But we really enjoyed our time there. We wanted couple of relaxing days after touring Vietnam for 10 day and we were able to relax! I was disappointed that in the villa only water was complimentary. We stayed in 4 other 5 starts hotels while in Vietnam and everywhere else snacks and beer was also complimentary.
Stayed 2 nights in Jul 2024

10/10 Excellent

Binh Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch your surrounding while walking
It was amazing , nice place to stay at the villa. The bad things was no any other restaurant outside the resort, you are binding to dine inside the resort. there are 2 restaurants and the foods was costly. Be careful when you walk inside the resort especially at dusk , I saw a 3 feet black snake pass in front of me at the lawn and coconut fell off from the tree 6 feet on my side.
Stayed 4 nights in Jun 2024

10/10 Excellent

Koto

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
Stayed 2 nights in Jun 2024

10/10 Excellent

Nhat

Stayed 1 night in Jun 2024

8/10 Good

Chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This suppoose to be 4 to 5 start resort Over all resort is very nice clean beautiful and comfort Only 2 things i think the corporate need to deeply consider otherwise the hotel will start losing its star rating to 3 star hotel For the amount of money paid the check process like a 2.5 to 3 star hotel. It is overcrowded overwhelmed the wait time to get room way too long alwaya close to 4pm as specified so dont expect to come around 2pm and think u can check in while check out time is 12 noon..no reason it take 4 hour to clean a room or they need to hire more clean crew.. Also way way too many group tourist booking which mean it bring many sorts of guest with different status meaning the atmosphere and environment is completely not the same as you would host typical guests who value and willing and appreciate 4 to 5 star hotels.. It just way too much it take away the ambiance of 4 or 5 star hotel resort And breakfast always over crowded have to wait for table and get inline for foods.. Just not the type of 4 star hotel im used to.. They just need to cut down the capacity.. Or soon this hotel will be down grade to 3 star The resort built way too nice and too pretty We are loooking forward to come back when we visit vietnam again but management need to deeply consider some improvement on guest selection..avoid tour group as much as possibly...
Stayed 3 nights in Jun 2024

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very security conscious and high customer satisfaction approach. Also peaceful environment,
Stayed 4 nights in May 2024

10/10 Excellent

Patrick

Stayed 2 nights in May 2024

8/10 Good

JOSEPH

Stayed 2 nights in May 2024

10/10 Excellent

Dong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they are how they are advertised. what we saw on the website is exactly what we got. it was definitely worth the money we spent to stay here. only heads up to give is to book your shuttle back and forth as soon as you can or they will be fully booked fast.
Stayed 2 nights in May 2024

10/10 Excellent

omar

Stayed 1 night in Apr 2024

4/10 Poor

Ronak

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful property but terrible service and food quality. Staff are untrained to the level of Melia and do not understand what we are trying to tell them. Also falsely advertised as 5 star because the facilities at the healthclub and spa are paid extras (something which we found out after checking in) which is not the norm in any 5 star hotel. after bringing everything to the attention of the guest relationship manager all they said was "Thank you for your feedback" no apologies and no attempt to try and compensate for our experiences
Stayed 2 nights in May 2024

6/10 Okay

VIvienne Thi Thuong

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
clean room, nice pool but that about it..
room is nice and clean. pool is nice but bar has limmited choice. restaurant brezze is excetional pricy. we had 6 black tiger prawn ... it cost us 120$..we reaose later is wa 280/kg..... for tiger prawn... yes. 280/kg. service is extremely slow, 30min to get ice deliver to your room, room cleaning only happen if you ask front desk.. i was there for three days, i have to request all three day otherwise they wont do it. not very helpful. .
Stayed 2 nights in May 2024

10/10 Excellent

Tien Hou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic ocean view! For sure get an ocean view room!
Stayed 2 nights in May 2024

10/10 Excellent

Tien Hou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Beautiful room. Fanastic views.
Stayed 1 night in Apr 2024

10/10 Excellent

Linh, Coquitlam

Travelled with partner
Liked: Staff & service
The staff was phenomenal, service was Devine. Free shuttle service from D2 Hcmc provided if needed. Husband had food poisoning prior to arrival and staff sent get well fruit platter with a card was very sweet. Our room was on the highest level floor 17th with ocean view. The breakfast was absolutely delicious! Best Banh Xeo/Banh Khot! Thank you for the experience, we will come back with our children.
Stayed 3 nights in Apr 2024

10/10 Excellent

Linh, Coquitlam

Travelled with partner
Liked: Staff & service, amenities
The front desk/ manager was delightful, our room was on 17th floor ocean view, absolutely beautiful! 24hr gym is downstairs as well as breakfast buffet. Breakfast was spectacular, highly recommend. They even offer honeycomb honey :) the beach was a walk away. Free shuttle bus from hcmc to & from which makes travelling to Melia very easy. Will come back :))
Stayed 1 night in Apr 2024

10/10 Excellent

Manh Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities . Nice beach and swimming pool. Good breakfast with lots of choice .
Stayed 3 nights in Apr 2024

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only negative reoccuring issue were when some of the staffing that lack the understanding of English and simply just nodded or seem to recite a script which had nothing to do with the question asked. Also there were employees that did not provide service but kept asking for reviews which was off putting. Also a lot of the activities the employee in charge did not explain anything and just give you the fishing pole or just put you in the boat, we were hoping some guidance but ended up just having to figure things on our own.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tran

Stayed 1 night in Feb 2024

10/10 Excellent

Con

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is wonderful. We stayed in a Level Villa - which was a next level experience. Great service with dedicated staff, free poolside cocktails daily and beautiful villa with private pool. This was a real wow experience and would recommend it highly. It is more of a destination though and not a lot around outside of the resort. We added this to a HCM trip, which was really the best of both worlds. Would go again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort’s amenities are amazing. The room is well-designed, spacious and super clean. The staffs are super welcome and nice and always care about the guests feedbacks and opinions. One of my best resort experience. Highly recommended.
Stayed 2 nights in Feb 2024

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and pleasant stay, will be back!
Stayed 2 nights in Feb 2024

10/10 Excellent

Peta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We took a toddler and teenager and the staff where incredible. 2 bed apartment was beautiful and clean and plenty of things to do within the resort. Make sure to buy the food and drinks package, we didnt thinking we would have options outside the resort - there is none and its expensive to purchase once there. Overall it's a lovely place with great staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well managed
Stayed 3 nights in Jan 2024