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Deep Blue Hotel & Hot Springs

4.5 star property
Luxury hotel with full-service spa and coffee shop/cafe
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Deep Blue Hotel & Hot Springs

In-room dining
Standard Twin Room | Terrace/patio
Hot springs
Point of interest
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Worm Bay Road, Warrnambool, VIC, 3280
  • Middle Island
    7 min walk
  • Mini Golf by The Sea
    9 min walk
  • Warrnambool Beach
    10 min walk
  • Warrnambool, VIC (WMB)
    19 min drive

Room options

View all photos for Three Bedroom Penthouse Apartment

Desk, laptop workspace, iron/ironing board, free WiFi

Three Bedroom Penthouse Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • 145 sq m
  • Ocean view
  • Sleeps 7
  • 1 Queen Bed and 2 King Beds OR 2 Single Beds, 1 Queen Bed and 1 King Bed

View all photos for Queen Studio Room

Queen Studio Room

Queen Studio Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Ceiling fan
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Four Bedroom Penthouse

Panoramic Four Bedroom Penthouse

Panoramic Four Bedroom Penthouse

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 145 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Single Beds OR 2 Queen Beds and 4 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Ceiling fan
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room - Ocean View

Desk, laptop workspace, iron/ironing board, free WiFi

Executive King Room - Ocean View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room - Ocean View

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Queen Room - Ocean View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Ceiling fan
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Penthouse Apartment

Beach/ocean view

Two Bedroom Penthouse Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • 120 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Superior Spa Suite

Superior Spa Suite

Superior Spa Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Bedroom Penthouse

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Two Bedroom Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 3 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Private kitchen

One Bedroom Suite

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Spa Suite

Deluxe Spa Suite

Deluxe Spa Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Queen Room

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio Queen Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Ceiling fan
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio King Room

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Studio King Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Ceiling fan
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Warrnambool

A luxury stay in Warrnambool awaits you at Deep Blue Hotel & Hot Springs. Within just a 10-minute stroll, you'll find Middle Island and Warrnambool Beach. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages and detox wraps along with access to the hot springs/mineral springs. The café, Tides Cafe & Bar, is open for breakfast, brunch and lunch. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Warrnambool hotel include Lake Pertobe Adventure Playground and Flagstaff Hill Maritime Village.

What's nearby

  • Warrnambool Beach - 10 min walk - 0.9 km
  • Lake Pertobe Adventure Playground - 13 min walk - 1.1 km
  • Flagstaff Hill Maritime Village - 4 min drive - 2.5 km
  • Warrnambool Art Gallery - 4 min drive - 2.7 km
  • Warrnambool Golf Club - 4 min drive - 2.7 km

Getting around

  • Warrnambool Station - 4 min drive

Restaurants

  • ‪The Pavillion - ‬7 min walk
  • ‪Warrnambool Bowls Club - ‬4 min drive
  • ‪Fishtales Cafe - ‬4 min drive
  • ‪The Liebig Cafe & Restaurant - ‬4 min drive
  • ‪Kebabs on Kepler - ‬5 min drive

About this property

Deep Blue Hotel & Hot Springs

Luxury hotel with full-service spa and coffee shop/cafe
Deep Blue Hotel & Hot Springs offers its guests a full-service spa, hot springs, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. The luxury Deep Blue Hotel & Hot Springs also features a garden, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4.5-star Warrnambool hotel is smoke free.

  • 81 guestrooms or units
  • 6 levels
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Deep Blue Hotel & Hot Springs offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Televisions come with satellite channels and pay-per-view films.

This Warrnambool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with hot springs/mineral springs. The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

There are indoor hot springs and 15 outdoor hot springs open between 9:00 AM and 7:00 PM. The temperature in the hot springs is set to 102°F.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Covered parking on site (AUD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AUD 22.50 to 30 for adults and AUD 15 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tides Cafe & Bar

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 15 outdoor hot springs
  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot springs open from 9:00 AM - 7:00 PM
  • Hot springs water temperature - 39 ºC
  • Hot stone massages
  • Hydrotherapy
  • Indoor hot spring
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 22.50 to 30.00 for adults and AUD 15.00 to 20.00 for children
  • Covered self-parking fee: AUD 10.0 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses geothermal energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number HP340044

We should mention

  • Pool access available from 7 AM to 10 PM
  • Hot springs access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Deep Blue Quality Suites
Deep Blue Hotel Hot Springs Warrnambool
Quality Suites Deep Blue Hotel
Quality Suites Deep Blue Hotel Warrnambool
Quality Suites Deep Blue Warrnambool
The Sebel Deep Blue Warrnambool Hotel Warrnambool
Deep Blue Hotel Hot Springs
Deep Blue Hot Springs Warrnambool
Deep Blue Hot Springs
Deep Blue & Hot Springs
Deep Blue Hotel & Hot Springs Hotel
Deep Blue Hotel & Hot Springs Warrnambool
Deep Blue Hotel & Hot Springs Hotel Warrnambool

Frequently asked questions

What is the cancellation policy at Deep Blue Hotel & Hot Springs?

Deep Blue Hotel & Hot Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Deep Blue Hotel & Hot Springs?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Deep Blue Hotel & Hot Springs on 24 Nov 2024 start from NZ$177.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Deep Blue Hotel & Hot Springs?

Yep, Deep Blue Hotel & Hot Springs has a covered self car park for AUD 10.0 per day.

Are there any beaches close to Deep Blue Hotel & Hot Springs?

Yep, Deep Blue Hotel & Hot Springs is a short 10-minute walk from Warrnambool Beach.

Is there a spa on site at Deep Blue Hotel & Hot Springs?

Yep, there is an onsite spa at Deep Blue Hotel & Hot Springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Deep Blue Hotel & Hot Springs have a pool?

Deep Blue Hotel & Hot Springs has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7 AM to 10 PM.

What makes Deep Blue Hotel & Hot Springs a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Deep Blue Hotel & Hot Springs.

Is Deep Blue Hotel & Hot Springs family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Deep Blue Hotel & Hot Springs is a hit with families.

Does Deep Blue Hotel & Hot Springs serve breakfast?

Sure does, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Deep Blue Hotel & Hot Springs?

No, Deep Blue Hotel & Hot Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Deep Blue Hotel & Hot Springs?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Deep Blue Hotel & Hot Springs?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Deep Blue Hotel & Hot Springs?

No, only service animals are allowed.

Deep Blue Hotel & Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 111 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and tidy. Staff were not at all helpful. This place apparently has a hot spring section. We were not given any information about this by the staff. Parking was very limited, especially for large vehicles. Undercover parking is an extra cost. Dining was limited. the cafe was closed at 7pm with the only nearby place to eat was at the property next door, which was more than accommodating. We were not the only ones who went there looking or food & drinks Would not stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & clean rooms
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Building outside looked drap and dirty
Stayed 1 night in Oct 2024

4/10 Poor

Gene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Brenton

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
The room and building were all clean and staff were courteous. The hot spa was excellent. The Tides Cafe was closed the second night, no reason given - had to go elsewhere for dinner. Overall, had great two nights.
Stayed 2 nights in Oct 2024

4/10 Poor

Peter

Disliked: Staff & service
Did not like limited parking.
Stayed 1 night in Oct 2024

6/10 Okay

Cindy

Travelled with partner
Liked: Cleanliness
Property was very clean and had good services, towels & supplies. Unfortunately we could hear the people in the room above us.
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had nice stay again.
Stayed 1 night in Sep 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ocean. Good walks in nature. Lovely food in restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

harm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright. Modern great spa
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bed and pillows !!
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked convenience of carpark to room especially suitable for those who may be slightly incapacitated. Excellent bed, comfortable accommodation in a room that needs a makeover fairly soon.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay when visiting the hot springs
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Staff & service, property conditions & facilities
Rooms very clean. Bathroom clean which is a must for me. Staff very friendly and helpful. Throughly recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Robyn Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was nice place to stay, we had nice view from our mini balcony. We liked that it had the heated pools and spa facilities, only down side was the very limited massage availability (staying here was a last minute decision so that didn’t help and we were warned it could happen). Also the prices for sessions in the outdoor thermal pools seemed steep the later in the day you went and we were only there for the night. Other than that we enjoyed our stay and would be interested in staying there again next time we visit Warrnambool
Stayed 1 night in Aug 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with minor issues. Would’ve been better if there was Netflix available on the Smart TV. Also, some of the plates in the cupboard had leftover stains. One plate easily broke in the microwave. Front desk service was excellent 10/10.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tsz Yeung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fairlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, Clean space, Mini bar had a good selection of snack's, Good selection of pillows an extra blanket ,Small inconvenience was the towels were not the best at drying & left lint all over body but really not a big Issue, Door Tracks need a clean overall nice stay Warrnambool has plenty to do & explore🤗
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Eileen

Cafe hours and food available not inspiring. No bar facilities in the evening.
Stayed 3 nights in Aug 2024

4/10 Poor

Shirley

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our “ocean view” room was actually an “other hotel” view as it was directly facing a hotel that is closer to the ocean. The fan in the bathroom did not work, and the strange mirror/wall/door to the bathroom is terrible. The food was so bland and cheaply made, despite being expensive, and overall the hotel felt like it was relying on proximity to the spa and ocean, rather than delivering a quality experience. However, I do want to highlight that the staff were all incredibly warm, welcoming and friendly, and their service was wonderful. I dearly hope they are all paid legal, award wages. Ultimately, despite our being mostly visitors to Warrnambool, we will never be staying there again, nor will we be recommending it to any of our friends.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and located close to the beach and walking tracks. Also if you wanted to have a bath in hot springs, no problem - they are there!
Stayed 4 nights in Aug 2024